TrustSpot

TrustSpot


3.5 / 5
2 reviews

Who Uses This Software?

SMB, Mid-Market and Enterprise


Average Ratings

2 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    $29 for Startup $79 for Growth $149 for Premium $399 for Ultimate
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TrustSpot
  • www.trustspot.io/
  • Founded 2015
  • United States

About TrustSpot

Reviews should be easy and affordable, that's our vision. TrustSpot provides a robust, feature-rich marketing system that works to increase your trust, conversion rate and social proof, through the power of reviews. Trusted by over 21,000 businesses world-wide, we stay on the bleeding edge of technology and provide our customers with a solution tailored to their needs, without long on-boarding times or costly contracts. See the difference at TrustSpot today.


TrustSpot Features

  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

TrustSpot Reviews Recently Reviewed!


Perfect solution for our small business

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Solid platform with all the features you would expect (direct requests, mail after purchase, company reviews, widgets, etc). The price tag isn't absolutely ridiculous like the competition. Allows for editing the email template.

Cons: Customer service was difficult to deal with in getting BCC emails working properly with our shipping tool. In subsequent contact with CS, they just aren't very friendly and are quick to discard your issues.

Customer service leaves something to be desired

Oct 05, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The free tier is pretty good and provides enough functionality for us at the moment. Paid tiers aren't outrageous like their competition. Customer service has been less than friendly and not helpful when it comes to basic questions.

Cons: Customer service is rude with me and basic questions seem like an annoyance