# RaveCapture Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RaveCapture Software - reviews, pricing plans, popular comparisons to other Referral products and more. Source: https://www.capterra.com/p/153533/TrustSpot/alternatives --- # RaveCapture Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RaveCapture ## What is RaveCapture? RaveCapture is a review and UGC platform designed to help businesses do more with customer feedback. Instead of just collecting reviews, RaveCapture helps brands uncover key themes, improve products, and refine marketing strategies based on real customer experiences. With seamless integrations for ecommerce platforms like Shopify, BigCommerce, and Magento, businesses can automate review requests, import and manage existing reviews, and display trust-building elements like UGC galleries and shoppable reviews. Our AI-driven insights feature identifies trends in feedback, helping teams make smarter decisions across marketing, customer service, and product development. Whether you’re an ecommerce brand looking to boost conversions or a service-based business aiming for deeper customer insights, RaveCapture helps you collect, analyze, and act on customer feedback—turning real experiences into meaningful business growth. ## What is RaveCapture used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RaveCapture?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trustspot.io/&name=RaveCapture) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RaveCapture 4.4 (7) VS. [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $99 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.7 (376) Value For Money 4.3 (7) Value For Money 4.5 (310) Customer Service 3.9 (7) Customer Service 4.6 (327) ## RaveCapture alternatives [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Request 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges RaveCapture 68 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Organize and group data or items based on various criteria Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Find & retrieve relevant data or documents For customer referral programs / referral marketing products Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Control and schedule the publication of content across various channels Ratings/Reviews Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.3 (7) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153533/RaveCapture/pricing/) Free Plan $0.00 It includes: - In-Email Review Requests - Product Reviews - Company/Site Reviews - Product Page Reviews Widget - Shoppable Instagram Carousel Power Plan $99.00 Flat Rate,Per Month It includes: - On-site Q&A - Automated Social Posting - Solution Engineering - Product Specific Review Requests - Instagram Post Curation - In-Email Upsells (Review Requests) - Google Shopping Ad Reviews - Product Blacklist - On-Site UGC Survey - Custom CSS for Widgets - Custom Review Questions - Custom Email Domain - Free Installation Enterprise $349.00 Flat Rate,Per Month It includes: - API Access - Multi-Store Syndication - Product Review Surveys - Monthly Account Audits - Experience Surveys - Post-Purchase Surveys - Automated Social Posting - Dedicated Account Manager Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TM Terriann M. CMO Automotive ### "TrustSpot is an integral part of out reputation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2023 The customer service availability and support is top notch! Pros TrustSpot is a robust platform with features to help us grow our business and manage our reputation which is hugely important in any industry. Cons I need more time to leverage all of the features but that is on us and not on TrustSpot. It is full of good features to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Gerard D. OWNER Internet ### "TrustSpot reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2021 Easy for customer review Pros Easy for customers to use and great support for us when needed. Cons Fully satisfied and nothing to really list as not liking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2021 Thank you for the wonderful review, Gerard! VD Veronica D. Manager Retail ### "Trustspot does a great job at collecting reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2019 My experience with them was good except for the structured data issues, but if you have a small store with simple products, and you are not worried about the structured data, this app might work great for you. Pros It is easy to use, it has a very friendly interface. Setting it up to sync with BigCommerce was easy. Customer service is good. It is great at collecting reviews because it makes it easy for people to review their purchases directly from the email. Cons I had many issues with their structured data. This feature needs a lot of improvement. As much as they are good in collecting reviews, their structured data side is terrible and it was hard to communicate my concerns as I was never allowed to speak directly to the tech people, only through a customer representative that had no idea about structured data. When a local business object was created for each product and the errors on Google started to go up I decided to look for another company, unable to solve the issues with them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 13, 2019 Hi Veronica, I wanted to thank you for using TrustSpot. We spoke on the phone for your demo, and I know Hannah spent a lot of time to ensure you were happy with the system. I'm glad you were happy with our interface and that we helped collect a lot of great customer experiences for your business. As a fellow business owner, I very much appreciate you for installing TrustSpot and trusting us to help you collect content. Since we last spoke, we've added dozens of new features into the system including our Loyalty & Referrals platform. Regarding the cons, the structured data issue from my understanding was caused by duplicate rich snippet code already on your template - from another app outside of TrustSpot. Hannah did her very best to assist you and offer recommendations how to resolve. We even made custom changes to ensure it was working fine for you. I hope you have a great holiday, and would love to earn your business in the future. Thank you, Ryan Haidinger AU Anonymous User Senior Consultant - Technology Strategy & Architecture Management Consulting ### "Helps build trust in eCom" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 16, 2019 Easy to setup. Various platform integrations. I with the TrustSpot name was more well known. Pros Helps establish trust with visitors. Can embed on your website and many templates are available for different pages and uses. Cons It appears they removed the free plan? I think the lowest rate is still too expensive for what is offered. They also need to do a better job of getting the TrustSpot name out their. If I had to guess, most people have not heard of TrustSpot before which may reduce the value of the badge. Another reason why I think the monthly rate is unjustified. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michael W. Director of E-Commerce Automotive ### "Awesome product and company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2019 Live chat support is quick to answer any questions. They did the install for me so that was easy... everything looks great on the site, the conversion increase benefits are massive and trackable. The ROI on user generated content is just insane... completely changed the growth trajectory of our business. Pros The system collects TONS of content. Product reviews, photos, videos, etc. It's automated and doesn't soak up my time... just delivers all on its own. Cons I wish there we're more widget layout options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2019 Thank you for the great review! I'm glad that TrustSpot is working well for you, and you're able to capture amazing UGC experiences of your customers. Please let us know if you have any questions on new features or integrations. Thank you, Ryan Haidinger CEO, TrustSpot JS Jenna S. Videographer Media Production ### "Perfect solution for our small business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 October 24, 2018 Pros Solid platform with all the features you would expect (direct requests, mail after purchase, company reviews, widgets, etc). The price tag isn't absolutely ridiculous like the competition. Allows for editing the email template. Cons Customer service was difficult to deal with in getting BCC emails working properly with our shipping tool. In subsequent contact with CS, they just aren't very friendly and are quick to discard your issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kevin W. Marketer Apparel & Fashion ### "Customer service leaves something to be desired" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 October 5, 2018 Pros The free tier is pretty good and provides enough functionality for us at the moment. Paid tiers aren't outrageous like their competition. Customer service has been less than friendly and not helpful when it comes to basic questions. Cons Customer service is rude with me and basic questions seem like an annoyance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)