--- title: "Reputation Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reputation Manager Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/153537/Trusted-Shops/" page_type: "product" language: "en" --- # Reputation Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reputation Manager ## What is Reputation Manager? Get the reputation you deserve: With our Reputation Manager you collect ratings not only for your Trusted Shops profile, but also for other providers. This allows you to manage your reputation on the net quickly, conveniently, and above all holistically. A dedicated Account Manager will help you set up this cloud-based reputation management tool in no time, so you can profit from more sales through the power of customer feedback! ## What is Reputation Manager used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reputation Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trustedshops.co.uk&name=Reputation Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reputation Manager 0.0 VS. [4.9 (57)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting Price Contact vendor Starting Price $63 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (57) Value For Money 0.0 (0) Value For Money 4.9 (51) Customer Service 0.0 (0) Customer Service 4.9 (51) ## Reputation Manager alternatives [4.7 (705)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Reputation Manager Overview ### What company size and specific industries is Reputation Manager built for? Reputation Manager is designed for online merchants of any size, including small businesses, mid-market companies, and larger sellers that need help with certification, lead conversion, and customer review management. It is built for e-commerce and other online retail businesses focused on managing customer reputation. Features and Usability ### What are the key features of Reputation Manager? Reputation Manager offers brand tracking, real-time monitoring, and review monitoring for tracking online mentions and feedback. It includes response management, review generation, and surveys & feedback for handling customer interactions, plus customizable reports, reporting/analytics, sentiment analysis, SEO management, widgets, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Reputation Manager offer? Reputation Manager provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for setup and feature review. Getting Started and Support ### What customer support options does Reputation Manager offer? Reputation Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so the support experience cannot be assessed here. ## Features AI summary Based on 1,548 Reputation Management reviews Not all Reputation Management tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Review Request** (**54%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**64%**) - **Review Monitoring** (**50%**) Reputation Manager supports **Review Monitoring**, so businesses can track incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Negative Feedback Management**. Instead, it offers **Response Management** (**46%**) and **Reporting/Analytics** (**42%**), which give teams other ways to manage public feedback and measure reputation trends over time, helping businesses respond more consistently and make informed decisions about customer experience. API Application programming interface that allows for integration with other systems/databases Customizable Reports Alter the layout and content of reports Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring Automatically monitor and receive alerts for any new online reviews Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Reputation Manager 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Customizable Reports: Alter the layout and content of reports - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.