--- title: "Reputation Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reputation Manager Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/153537/Trusted-Shops/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Reputation Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reputation Manager ## What is Reputation Manager? Get the reputation you deserve: With our Reputation Manager you collect ratings not only for your Trusted Shops profile, but also for other providers. This allows you to manage your reputation on the net quickly, conveniently, and above all holistically. A dedicated Account Manager will help you set up this cloud-based reputation management tool in no time, so you can profit from more sales through the power of customer feedback! ## What is Reputation Manager used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reputation Manager?[Manage this product listing](https://www.g2.com/products/reputation-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reputation Manager 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (59) Value For Money 0.0 (0) Value For Money 4.5 (53) Customer Service 0.0 (0) Customer Service 4.6 (53) ## Reputation Manager alternatives [4.7 (256)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (184)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,207)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about Reputation Manager Overview ### What company size and specific industries is Reputation Manager built for? Reputation Manager is designed for companies of all sizes, from online shops to large enterprises, that need to collect, manage, and market authentic customer feedback through software and APIs. Features and Usability ### What are the key features of Reputation Manager? Reputation Manager offers brand tracking, real-time monitoring, review monitoring, and sentiment analysis for monitoring online feedback. It also includes response management, review generation, surveys and feedback, customizable reports, reporting/analytics, SEO management, third-party integrations, widgets, and API access for managing reputation workflows. Getting Started and Support ### What training and onboarding options does Reputation Manager offer? Reputation Manager provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing for teams reviewing setup and product features. Getting Started and Support ### What customer support options does Reputation Manager offer? Reputation Manager provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is presented through multiple self-service and direct contact options, giving users ways to find answers or speak with a representative when needed. ## Features AI summary Based on 1,563 Reputation Management reviews Not all Reputation Management tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) Reputation Manager includes **Review Monitoring**, helping businesses keep track of new customer feedback across channels. However, it does not offer **Review Request** or **Negative Feedback Management**. Instead, it provides other important capabilities that reviewers also value, including **Response Management** (**47%**) and **Reporting/Analytics** (**44%**). These features help teams reply to customer comments, track reputation trends, and make informed decisions based on performance data, allowing businesses to stay visible and responsive while improving how they manage online feedback. API Application programming interface that allows for integration with other systems/databases Customizable Reports Alter the layout and content of reports Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring Automatically monitor and receive alerts for any new online reviews Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Reputation Manager 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Customizable Reports: Alter the layout and content of reports - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.