# HubEngage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HubEngage Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more.

Source: https://www.capterra.com/p/153544/hubEngage

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# 

 HubEngage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HubEngage

## What is HubEngage?

HubEngage is a unified multi-channel employee engagement platform for employee communications, employee recognition, enterprise social surveys, instant messaging, and AI chatbot. Companies of all sizes can reach and engage all their employees through intranet, mobile Apps, emails, SMS / Text messaging and digital displays. With HubEngage organizations can consolidate software and deploy ONE App for employees resulting in improved productivity, high engagement, and lower costs. The HubEngage Difference: Comprehensive: The bigg feature set of any platform covering all aspects of Comms and Engagement Personalized: Fully branded, Pick and choose modules, Customize experience for employees Automation: AI content generation, AI moderation, Sentiment analysis, Scheduling, Automated recognitions and more… Gamification: Points system, Rewards integration, Integrated gift cards, Leaderboards Multi-Language: Available in 30+ languages Stellar Support: Training, Engagement strategy support, etc.

## What is HubEngage used for?

[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for HubEngage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hubengage.com/&name=HubEngage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HubEngage

4.7 (9)

VS.

[4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$1

Per User, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (9)

Ease Of Use

4.7 (5,138)

Value For Money

4.6 (8)

Value For Money

4.5 (4,901)

Customer Service

4.7 (9)

Customer Service

4.6 (4,918)

## HubEngage alternatives

[4.5 (87)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Starting price

$4.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Starting price

$6.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153544/hubEngage/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Mobile Access

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Surveys & Feedback

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

AI Copilot

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Chat/Messaging

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

HubEngage 100 features

An @mention is a way to tag or notify a specific person about a message/post

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Ability to make voice calls within the system

Compare key metrics for the business against prominent players in the industry

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Digital displays use technologies such as LCD, LED, projection and e-paper

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Allows employees to set and manage work or career related goals

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Live stream to multiple devices simultaneously

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Allows employees to praise one another in a social network-like feed visible to the whole organization

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Brief assessments used to measure knowledge and skills

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Process of communicating with an online community and measuring the effectiveness of activity

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

View messages sent by both parties during the chat conversation

Connect with meeting participants remotely over video

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (9)

4.7

Based on 9 reviews

## Pricing

Value for money

4.6 (8)

Free Trial

Basic

$1.00

Per User,Per Year

Value for money

4.6 (8)

4.6

Based on 8 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[

Tango](https://www.capterra.com/p/9418/Tango/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (9)

4.7

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(7)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Austin P.

Engineering Technician

Automotive

### "A reliable Communication Tool for Our Plant and production Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2025

Before HubEngage, Staying aligned across shift was a constant challenge. Messages got lost, and updates didn't always reach the entire workforce. Hubengage now gives us a central communication platform where training videos, safety alerts, and announcements can be delivered instantly. It has strengthened our internal communication, improved responsiveness, and created a more connected environment across all our Production Line

Pros

HubEngage has made a noticeable difference in how we communicate across our manufacturing floors. Our Employees don't sit at desks, so the mobile app helps ensure everyone receives important updates, safety reminders, and shift information on time. The recognition features has also boost morale especially during peak production periods. Managers appreciate how easy it is to share quick announcements without relying on bulletin or crowded group chats.

Cons

Some older devices run the app a bit slower when loading heavy content, but enough to affect our daily operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Musliah R.

Human Resources Executive

Higher Education

### "Connecte with team"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 8, 2022

Pros

The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software.

Cons

Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore.

Switched from

[Efectio](https://www.capterra.com/p/194109/Efectio/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Steven A.

Sr. Corporate Comms Specialist

Transportation/Trucking/Railroad

### "Staying Connected "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2021

Great product!

Pros

Ease of use, connecting with employees. Great product to use!

Cons

More reward features, give back and recognize teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KE

Kevin E.

Assistant to the President

Renewables & Environment

### "Good Tool for Engagement / Some Features Slow to Mature"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 9, 2021

Pros

The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app.

Cons

HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lizz C.

VP of Team Member Engagement

Hospitality

### "Customer Service at Its Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. \[SENSITIVE CONTENT\]

Pros

If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more.

Cons

I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue.

Reasons for choosing HubEngage

Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Frank D.

Sr. Director of Human Resources

Automotive

### "HubEngage Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2021

Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional

Pros

All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more.

Cons

None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool

Reasons for choosing HubEngage

Platform, ease of use, support and cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Ryan L.

Territory Executive

Consumer Goods

### "Hub Engage Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2021

Great experience. All in one company chat board.

Pros

How easy it was to use. Very collaborative

Cons

I still have not found anything that I do not like about it

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Lack of features and collaborative efforts with Slack

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Allie S.

CEO

E-Learning

### "An excellent employee mobile app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2016

HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month.

Cons

They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Chris R.

### "Awesome solution for employee mobile applications!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 9, 2016

HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153544/hubEngage/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)