--- title: "HubEngage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HubEngage Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more." source_url: "https://www.capterra.com/p/153544/hubEngage/" page_type: "product" language: "en" --- # HubEngage Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HubEngage ## What is HubEngage? HubEngage is a unified multi-channel employee engagement platform for employee communications, employee recognition, enterprise social surveys, instant messaging, and AI chatbot. Companies of all sizes can reach and engage all their employees through intranet, mobile Apps, emails, SMS / Text messaging and digital displays. With HubEngage organizations can consolidate software and deploy ONE App for employees resulting in improved productivity, high engagement, and lower costs. The HubEngage Difference: Comprehensive: The bigg feature set of any platform covering all aspects of Comms and Engagement Personalized: Fully branded, Pick and choose modules, Customize experience for employees Automation: AI content generation, AI moderation, Sentiment analysis, Scheduling, Automated recognitions and more… Gamification: Points system, Rewards integration, Integrated gift cards, Leaderboards Multi-Language: Available in 30+ languages Stellar Support: Training, Engagement strategy support, etc. ## What is HubEngage used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HubEngage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hubengage.com/&name=HubEngage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HubEngage 4.7 (9) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (5,303) Value For Money 4.6 (8) Value For Money 4.5 (5,062) Customer Service 4.7 (9) Customer Service 4.6 (5,076) ## HubEngage alternatives [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (133)](https://www.capterra.com/p/173179/Blink/reviews/) Starting price $4.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153544/hubEngage/alternatives/) ## FAQs about HubEngage Overview ### What company size and specific industries is HubEngage built for? HubEngage is designed for organizations with frontline, deskless, or distributed workforces, including small to large companies in healthcare, retail, manufacturing, hospitality, and logistics. It is intended for HR managers, operations heads, and internal communications professionals that need tools for these workplace environments. Features and Usability ### What are the key features of HubEngage? HubEngage offers employee engagement and communication features such as employee portal, activity/news feed, chat/messaging, live chat, and multi-channel communication. It also includes surveys and feedback tools like pulse surveys, 360 degree feedback, question library, and surveys & feedback, plus reporting, audience targeting, and rewards program. Integrations ### Which third-party tools and platforms does HubEngage integrate with? HubEngage integrates with 8 third-party tools for identity, productivity, and HR workflows, including Active Directory Manager, JumpCloud, NextGen SSO, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Workday HCM, and Tango. These catalog integrations cover directory management, single sign-on, collaboration, file sharing, and employee data connections. Getting Started and Support ### What training and onboarding options does HubEngage offer? HubEngage provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does HubEngage offer? HubEngage provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer support feedback is available in the catalog data, so user experience details such as response times or helpfulness cannot be summarized here. ## Features AI summary Based on 2,056 Employee Communication Tools reviews Capterra data shows that buyers of Employee Communication Tools rank the following features as their top priorities: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**63%**) - **Content Management** (**48%**) HubEngage supports all three features reviewers rate most important: **Communication Management**, **Mobile Access**, and **Content Management**. Together, these capabilities give teams a central way to share updates, reach employees on any device, and organize internal content clearly, helping businesses keep communication consistent, accessible, and easy to manage. Mobile Access 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Content Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Secure Data Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Surveys & Feedback 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success AI Copilot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users HubEngage 100 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio Calls: Ability to make voice calls within the system - Benchmarking: Compare key metrics for the business against prominent players in the industry - Blogs: Allows users to publish blogs on social site - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Video Conferencing: Connect with meeting participants remotely over video - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.6 (8) Free Trial Basic $1.00 Per User,Per Year Value for money 4.6 (8) 4.6 Based on 8 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[ Tango](https://www.capterra.com/p/9418/Tango/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(7) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AP Austin P. Engineering Technician Automotive ### "A reliable Communication Tool for Our Plant and production Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2025 Before HubEngage, Staying aligned across shift was a constant challenge. Messages got lost, and updates didn't always reach the entire workforce. Hubengage now gives us a central communication platform where training videos, safety alerts, and announcements can be delivered instantly. It has strengthened our internal communication, improved responsiveness, and created a more connected environment across all our Production Line Pros HubEngage has made a noticeable difference in how we communicate across our manufacturing floors. Our Employees don't sit at desks, so the mobile app helps ensure everyone receives important updates, safety reminders, and shift information on time. The recognition features has also boost morale especially during peak production periods. Managers appreciate how easy it is to share quick announcements without relying on bulletin or crowded group chats. Cons Some older devices run the app a bit slower when loading heavy content, but enough to affect our daily operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Musliah R. Human Resources Executive Higher Education ### "Connecte with team" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 8, 2022 Pros The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software. Cons Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore. Switched from [Efectio](https://www.capterra.com/p/194109/Efectio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Steven A. Sr. Corporate Comms Specialist Transportation/Trucking/Railroad ### "Staying Connected " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2021 Great product! Pros Ease of use, connecting with employees. Great product to use! Cons More reward features, give back and recognize teams. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KE Kevin E. Assistant to the President Renewables & Environment ### "Good Tool for Engagement / Some Features Slow to Mature" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 9, 2021 Pros The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app. Cons HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lizz C. VP of Team Member Engagement Hospitality ### "Customer Service at Its Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2021 It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. \[SENSITIVE CONTENT\] Pros If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more. Cons I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue. Reasons for choosing HubEngage Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Frank D. Sr. Director of Human Resources Automotive ### "HubEngage Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional Pros All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more. Cons None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool Reasons for choosing HubEngage Platform, ease of use, support and cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Ryan L. Territory Executive Consumer Goods ### "Hub Engage Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 Great experience. All in one company chat board. Pros How easy it was to use. Very collaborative Cons I still have not found anything that I do not like about it Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Lack of features and collaborative efforts with Slack Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Allie S. CEO E-Learning ### "An excellent employee mobile app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2016 HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month. Cons They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chris R. ### "Awesome solution for employee mobile applications!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 9, 2016 HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153544/hubEngage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.