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HubEngage

Reviews of HubEngage

4.6 (8)
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Showing 8 of 8 reviews

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Allee S. avatar
Allee S.
CEO
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 8, 2016

"An excellent employee mobile app"

Overall: HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month.

Cons: They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price

Ryan L.
Territory Executive
Consumer Goods, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2021

"Hub Engage Easy to use "

Overall: Great experience. All in one company chat board.

Pros: How easy it was to use. Very collaborative

Cons: I still have not found anything that I do not like about it

Switched From: Slack
Reasons for Switching to HubEngage: Lack of features and collaborative efforts with Slack
Musliah R. avatar
Musliah R.
Human Resources Executive
Higher Education, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 8, 2022

"Connecte with team"

Pros: The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software.

Cons: Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore.

Switched From: Efectio
Kevin E.
Assistant to the President
Renewables & Environment, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
July 9, 2021

"Good Tool for Engagement / Some Features Slow to Mature"

Pros: The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app.

Cons: HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to.

Lizz C.
VP of People Services
Hospitality, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 6, 2021

"Customer Service at Its Best"

Overall: It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. [SENSITIVE CONTENT]

Pros: If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more.

Cons: I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue.

Reasons for Choosing HubEngage: Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing.
Frank D.
Sr. Director of Human Resources
Automotive, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2021

"HubEngage Service"

Overall: Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional

Pros: All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more.

Cons: None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool

Reasons for Choosing HubEngage: Platform, ease of use, support and cost.
Steven A.
Sr. Corporate Comms Specialist
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 21, 2021

"Staying Connected "

Overall: Great product!

Pros: Ease of use, connecting with employees. Great product to use!

Cons: More reward features, give back and recognize teams.

Chris R.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
November 9, 2016

"Awesome solution for employee mobile applications!"

Overall: HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation!