# HubEngage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HubEngage the right Employee Communication Tools solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153544/hubEngage/reviews --- HubEngage 4.7 (9) [View alternatives](https://www.capterra.com/p/153544/hubEngage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HubEngage Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Musliah R. Human Resources Executive Higher Education Used the software for: 6-12 months ### "Connecte with team" July 8, 2022 3.0 Pros The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software. Cons Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore. Review Source RL Ryan L. Territory Executive Consumer Goods Used the software for: 2+ years ### "Hub Engage Easy to use " June 18, 2021 5.0 Great experience. All in one company chat board. Pros How easy it was to use. Very collaborative Cons I still have not found anything that I do not like about it Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Lack of features and collaborative efforts with Slack Review Source AP Austin P. Engineering Technician Automotive Used the software for: Less than 6 months ### "A reliable Communication Tool for Our Plant and production Teams" November 28, 2025 5.0 Before HubEngage, Staying aligned across shift was a constant challenge. Messages got lost, and updates didn't always reach the entire workforce. Hubengage now gives us a central communication platform where training videos, safety alerts, and announcements can be delivered instantly. It has strengthened our internal communication, improved responsiveness, and created a more connected environment across all our Production Line Pros HubEngage has made a noticeable difference in how we communicate across our manufacturing floors. Our Employees don't sit at desks, so the mobile app helps ensure everyone receives important updates, safety reminders, and shift information on time. The recognition features has also boost morale especially during peak production periods. Managers appreciate how easy it is to share quick announcements without relying on bulletin or crowded group chats. Cons Some older devices run the app a bit slower when loading heavy content, but enough to affect our daily operations. Review Source LC Lizz C. VP of Team Member Engagement Hospitality Used the software for: 2+ years ### "Customer Service at Its Best" July 6, 2021 5.0 It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. \[SENSITIVE CONTENT\] Pros If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more. Cons I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue. Reason for choosing HubEngage Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing. Review Source KE Kevin E. Assistant to the President Renewables & Environment Used the software for: 2+ years ### "Good Tool for Engagement / Some Features Slow to Mature" July 9, 2021 4.0 Pros The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app. Cons HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to. Review Source SA Steven A. Sr. Corporate Comms Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Staying Connected " December 21, 2021 5.0 Great product! Pros Ease of use, connecting with employees. Great product to use! Cons More reward features, give back and recognize teams. Review Source FD Frank D. Sr. Director of Human Resources Automotive Used the software for: 2+ years ### "HubEngage Service" June 18, 2021 5.0 Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional Pros All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more. Cons None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool Reason for choosing HubEngage Platform, ease of use, support and cost. Review Source Allie S. CEO E-Learning Used the software for: Less than 6 months ### "An excellent employee mobile app" December 8, 2016 5.0 HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month. Cons They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price Review Source CR Chris R. Used the software for: ### "Awesome solution for employee mobile applications!" November 9, 2016 5.0 HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.