Who Uses This Software?

IT System-Houses, IT Hardware Consulting, Operations and Support, Software Development, Property Management, Real Estate Management, Government and much more.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    Clients free, $90/month base charge, full feature set, support
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Trackplus
  • www.trackplus.com
  • Founded 2004
  • Germany

About Track+ SD

Track+ SD Service Desk is focused on pleasing your agents and clients with an intuitive, easy to use service management solution. Track+ SD supports you in establishing an ITIL compliant service management with SLAs, automated escalations and performance monitoring.


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Track+ SD Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Track+ SD Reviews

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