Who Uses This Software?

Target market is endurance sports (i.e. runs/walks, multisport, cycling) but our system is very comprehensive and can provide robust registration management for all types of organizations.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.25/user
    See pricing details
  • Pricing Details
    Transaction based pricing on a per registration basis
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SignMeUp
  • www.signmeup.com/
  • Founded 2002
  • United States

About SignMeUp

SignMeUp's online registration solution automates the entire event registration process with easy online event registration for your participants. Instantly and securely process payments and access event information from anywhere, 24/7. SignMeUp offers both template driven and customizable registration forms with conditional logic, coupon codes, social media integration, viral marketing and many other features. No technical expertise required - create a registration form for free in 30 minutes.


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SignMeUp Features

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback

SignMeUp Reviews Recently Reviewed!

The site is difficult to navigate. Possibly how we have it set up.

Aug 27, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent customer support. Diane has been wonderful. I get information from her after hours and weekends which is usually when I am trying to work on the site!

Cons: It is difficult to navigate making changes but after sometime of use it gets easier. It might be the way it was originally set up by my organization. Diane has been really helpful in assisting me to make change for the better.

Vendor Response

by SignMeUp on October 04, 2017

Catherine, Thank you so much for your kind words! It was a pleasure working with you this year. We are working on changes that will make the platform more intuitive. Thanks for being a long time SignMeUp customer. Diane Goldring Director of Customer Support

It wasn't alway apparent what was necessary for a next step.

Jun 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customers like it but I would suggest a more step by step approach to the directions. I will say support was Johnny on the spot.

Cons: I think my positive covered my negative. I think the set up could be a lot more intuitive. Overall we will use it again.

Overall: More participants

Vendor Response

by SignMeUp on June 28, 2017

Hi Jeff, Thank you for your comments. We are working on making our interface more intuitive and user friendly. We appreciate your business! Regards, Diane Goldring Director of Customer Support

Return Customer

Feb 08, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Fast and efficient. I gave SignMeUp my race information and within hours it was up and running. My computer skills are lacking so trying to edit was difficult but SignMeUp Support was very timely in resolving my issues. I wish it was a little more user friendly when trying to find out basic information such as revenue and entrants but after awhile I figured it out.

Vendor Response

by SignMeUp on February 08, 2017

Randy, thanks so much for your comments. We are rolling out new user friendly features and functions in the coming weeks and months. We will keep you posted. Thank you for your business. Regards, Diane Goldring Director of Customer Support

Gets the job done!

Nov 21, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Customer support

Cons: Limited support for management of an online team storefront (% discount codes, form submission notifications), awkward form submission look-up tools, limited end user functionality beyond the scope of WYSIWYG text boxes.

Overall: I've used SignMeUp.com for a wide variety of applications, including event registration, collection of club dues, and team apparel sales. Its interface is a nice mix of high and low level features and customer support is TERRIFIC! I wish that the end user were allowed to get under the hood a bit more and directly implement conditional logic and upload pictures. There are also some features that I'd like to see implemented. The look and feel is a bit spartan compared to some of the other registration portals on the market today. That said, SignMeUp.com gets the job done and I look forward to developing more forms in the months to come.

Vendor Response

by SignMeUp on November 21, 2016

David, thank you for your feedback. We are working hard to roll out some new functionality in the coming months. Stay tuned. In the meantime we appreciate your business! Regards, Diane Goldring Director of Customer Support

Easy to use system with helpful customer support!

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use SignMeUp for a number of running races throughout the year and also for some non-running events. I am not the most tech savvy person, but find their system easy to use. Also, there customer support is fantastic.

Vendor Response

by SignMeUp on November 21, 2016

Tim, thanks for the review and thank you for your business! Diane Goldring Director of Customer Support

Good product

Sep 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well and has good features

Cons: Maybe time for a face lift?

Overall: Support is some of the best ever, always quick and courteous, thanks for always being there for me to help

Recommendations to other buyers: Just wish more folks would use it...

Vendor Response

by SignMeUp on September 06, 2016

Dave, thank you for taking the time to review SignMeUp. We appreciate your feedback and for being a great customer for many years. Diane Goldring Director of Customer Support

Signmeup...the Best!

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been there since the start. Easy to use. Support is always on it!

Cons: No cons.

Overall: Katie in support is the The Greatest! Other online registration companys always want me to switch. No way!

Vendor Response

by SignMeUp on September 01, 2016

Andy, thank you so much for your kind review! As a long time customer we truly value your input and appreciate your business. - Diane Goldring, Director of Customer Support

Kids in Motion

Aug 22, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to use Mind Body Online years ago and it was horrible. It was cheaper, but the system just didn't work and messed up ppl's payments and gave incorrect rosters.

Cons: The fee is high for a business like mine. But you were awesome enough to bring it down, and I tell my clients it's more expensive but it works very effectively, so it's worth it.

Overall: Learning it at first was hard. It was so many sections to make sure you did correctly as you make each form. Some buttons, like changing the price of each form - the button was in such a strange place, I never would have found it without email support. That was frustrating, but once I learned the majority that I needd to know, then I learned that I had Kate at sign me up support via email, and I would get a a lot of help quickly when I needed it. She is GREAT!

Vendor Response

by SignMeUp on August 22, 2016

Eleni, thank you so much for your helpful feedback. We are planning to reduce the number of clicks it takes to edit prices. I am glad we were able to accommodate your needs in regards to our fees. We appreciate your business! Diane Goldring Director of Customer Support

Registration for annual star party

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of generating reports at the close of registration
Carryover from one year to the next

Cons: As registrar, being unable to look at and print the total form. I have to register and print page by page as I go through it.

Overall: Customer support is superior, prompt and to the point. Programming a unique form is easier with the choices of question formats.

Recommendations to other buyers: Read the FAQs, lots of info there.

Vendor Response

by SignMeUp on August 22, 2016

Thank you for your feedback. We appreciate the opportunity to provide registration for Annual Star Party and helping your event to be successful. Diane Goldring Director of Customer Support

Review from Tri Turtle Tri

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is incredibly reliable. It structures the data very logically and when I don't understand a specific issue, I can always count on technical help from your staff to educate me.

Cons: Absolutely nothing!

Overall: I have had nothing but extremely positive experiences working with Signmeup. If I am unable to manipulate the system to make it do what I want, I can count on the fact that an employee will make things work exactly the way I want. I have a very simplistic understanding of computers and yet through the help of signmeup, I am able to manage an incredibly sophisticated data system. I am always amazed by the amount of information I can receive and the useful ways I can manipulate that data to serve my race needs.

Recommendations to other buyers: I think that your customer support, especially Katie Petralia, is your strongest feature. No matter how sophisticated the software, if your customer support can not educate customers on how to use it properly and thoroughly, then it is useless to your average client.

Vendor Response

by SignMeUp on August 22, 2016

Lisa, thank you for your kind review. We are pleased that you find our platform easy to use and our customer support friendly and helpful. We appreciate your business! Diane Goldring Director of Customer Support

Sign me up

Aug 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to set up new events. They payments come promptly.

Cons: I can't remove logos from my pages on my own. I have to contact Customer Service.

Overall: Katie Patralia is an incredible customer service rep. She's always so willing to help and makes you feel important. I would hang on to Sign Me Up just because of Katie.

Vendor Response

by SignMeUp on August 22, 2016

Diana, thank you for your review. We are very fortunate to have Katie! She and all of us enjoy working with Fleet Feet Sports Schereville and appreciate your feedback. Diane Goldring Director of Customer Support

Signmeup Review

Aug 10, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Cons: Wish there were more options to design it around specific event needs; wish it were more user friendly so I didn't have to rely on support to go in and make changes.

Overall: Overall I think it's a good product. I'm not familiar with a lot of other products like this so have little to go on to compare it. For my needs it works. It's not 100% user friendly in that a lot of it has to be written in html code, which I'm not fluent in. However, the customer support is fantastic and on the spot. Whenever I have a question I just email them and have an answer typically the same day. They usually can do it faster than I could anyway.

Vendor Response

by SignMeUp on August 22, 2016

Shelley, thank you so much for your feedback. We are working hard to meet your needs. We value your business and will keep you posted on all product improvements going forward. Diane Goldring Director of Customer Support

SignMeUp Rocks!

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, friendly presence, robust reports, flexibility, Katie and the support team.

Cons: That I can't think of anything I don't like.

Overall: From my initial conversations with SignMeUp 4 years ago I have been struck by the can-do attitude of their team and easy-to-do nature of their product. They could not have been more helpful in getting River's Edge Cycling set up with a functional registration tool to welcome and serve riders for our first tour. Today, we offer several tours and we use SignMeUp for all of them. On those rare occasions when we need help, their support team is lightning fast and incredibly thorough. Oh, and friendly and charming as well. What's not to love about SignMeUp's customer care and robust system.
Oh, and one other important thing. With SignMeUp, the log in and public pages aren't focused strictly on men racing bicycles. They can handle your bicycle race. But, if your event is not intended to attract men who race bikes, that can project an unwelcoming image for the touring cyclist or occasional rider. SignMeUp can be used for lots of different kind of events and their web presence makes it clear that your event and your customer are as important to them as anyone else.

Recommendations to other buyers: If you have an athletic event, meeting or other reason to bring people together, look at SignMeUp before selecting any other registration system.

Vendor Response

by SignMeUp on August 22, 2016

Gary, thank you so much! We very much appreciate your business and have enjoyed working with you over the years as your company has grown. River's Edge Cycling Rocks too! Diane Goldring Director of Customer Support

Run Wild Review

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to copy forms from previous years and editing

Cons: Maybe just a bit more mobile friendly

Overall: Easy to navigate and support is top notch! Ease of registration experience. No logins or passwords to register. Simplicity of the form.

Recommendations to other buyers: Nothing

Vendor Response

by SignMeUp on August 22, 2016

Gary, thank you for your business and for taking the time to write a review. We are glad you find our products and services easy to use and look forward to working with you in the coming years. Diane Goldring Director of Customer Support

Signmeup Review

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Unless you really know the site somethings things are hidden in other questions

Overall: I have been with signmeup for about 15 years now. I continually get solicitations from other on line registration site but because of signmeup and the people that work there and the quality of the on line services I will be with them for more years to come!

Recommendations to other buyers: We need to get something that would allow better integration with donations

Vendor Response

by SignMeUp on August 22, 2016

Julie, thank you so much for taking the time to write this kind review! We very much enjoy working with you and your clients and value your feedback. Diane Goldring, Director of Customer Support