---
title: "NetSuite SuiteProjects Pro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NetSuite SuiteProjects Pro Software - reviews, pricing plans, popular comparisons to other Project Management products and more."
source_url: "https://www.capterra.com/p/153572/NetSuite-OpenAir/"
page_type: "product"
language: "en"
---

# 

 NetSuite SuiteProjects Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NetSuite SuiteProjects Pro

## What is NetSuite SuiteProjects Pro?

From resource management and project management, to time and expense tracking, project accounting, and billing and invoicing, NetSuite OpenAir Professional Services Automation (PSA) software empowers your entire professional services business to gain real-time insights, increase project profitability and maximize billable resource utilization to make informed, data-driven decisions from a single, cloud-based platform.

## What is NetSuite SuiteProjects Pro used for?

[Project Management](https://www.capterra.com/project-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Resource Management](https://www.capterra.com/resource-management-software/)

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

73%

Neutral

9%

Negative

18%

Starting price

$399

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NetSuite SuiteProjects Pro alternatives

Highest Rated

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[4.8 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169607/Clockify/)

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,491)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13,722)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184581/Asana-PM/)

[Trello](https://www.capterra.com/p/211559/Trello/)

[4.5 (23,622)](https://www.capterra.com/p/211559/Trello/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211559/Trello/)

[View all alternatives](https://www.capterra.com/p/153572/NetSuite-OpenAir/alternatives/)

## FAQs about NetSuite SuiteProjects Pro

Overview

### Which roles and teams benefit most from NetSuite SuiteProjects Pro?

NetSuite SuiteProjects Pro is most used by operations managers, finance leaders, and project-based service teams that need tighter control over delivery and billing. Administrators and IT staff use it to manage workflows and system support, while executives monitor resource utilization, project costs, revenue tracking, and overall business performance.

Answer based on 43 reviews

Overview

### What company size and specific industries is NetSuite SuiteProjects Pro built for?

NetSuite SuiteProjects Pro is designed for small to midsize businesses that need project management and professional services support. The vendor description does not specify any particular industries, so the intended audience is best defined by company size rather than sector.

Features and Usability

### What are the key features of NetSuite SuiteProjects Pro?

NetSuite SuiteProjects Pro offers project management tools such as task management, project planning and scheduling, Gantt/timeline views, and project templates. It also includes time and expense tracking, timesheet management, billing and invoicing, resource allocation and planning, approval process control, reporting and analytics, and accounting integration.

Integrations

### Which third-party tools and platforms does NetSuite SuiteProjects Pro integrate with?

NetSuite SuiteProjects Pro integrates with NetSuite for financials, billing, purchase orders, invoicing, and reporting. It also connects to Salesforce Sales Cloud from the official catalog. Reviewer feedback centers overwhelmingly on NetSuite as the primary linked platform, with Salesforce Sales Cloud representing an additional CRM integration option.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does NetSuite SuiteProjects Pro offer?

NetSuite SuiteProjects Pro provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled topic-based learning, documentation serves as written reference, and videos provide self-paced visual guidance for users.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does NetSuite SuiteProjects Pro offer?

NetSuite SuiteProjects Pro provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users report that support can be slow and scripted, and the online help forum is sometimes outdated, which can make getting clear answers frustrating.

Answer based on 2 reviews

Features and Usability

### Is NetSuite SuiteProjects Pro easy to use?

NetSuite SuiteProjects Pro feels difficult for many teams to learn and navigate, especially during setup and daily edits. Consulting firms and operations teams often find timesheets, reporting, and bookings clunky, though some users say routine time tracking, expense entry, and standard reports become manageable after training and regular use.

Answer based on 20 reviews

Features and Usability

### How user friendly is the NetSuite SuiteProjects Pro interface?

NetSuite SuiteProjects Pro presents a mixed interface experience, with common complaints about confusing navigation, crowded screens, and clunky workflows. Project teams and consultants often mention issues with timesheet editing, dropdowns, filters, and mobile use, though some users find the layout workable for tracking hours, PTO, projects, and basic reporting.

Answer based on 16 reviews

## Features

AI summary

Based on 29,194 Project Management reviews

Capterra data shows that buyers of Project Management software rank the following features as their top priorities:

-   **Deadline Management** (**59%** of reviewers rated this feature as critical)
-   **Project Time Tracking** (**62%**)
-   **Project Time Tracking** (**62%**)

NetSuite SuiteProjects Pro includes **Project Time Tracking** and **Project Time Tracking**. However, it does not include **Deadline Management**. Its **Project Time Tracking** functionality helps teams record billable and non-billable hours, monitor project effort, and keep work aligned with budgets, providing teams with clearer visibility into resource use and project progress.

Collaboration Tools

3.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Billing & Invoicing

3.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Project Planning/Scheduling

3.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Reporting/Project Tracking

2.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Time & Expense Tracking

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

Accounting Integration

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

NetSuite SuiteProjects Pro 52 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Fields: Customize data fields to support various needs and use cases
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Multiple Projects: Ability to handle several projects simultaneously
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Reports: Document and report the progress of ongoing projects
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Timesheet Management: Track the amount of time spent on a job or task
- Utilization Reporting: Track the frequency of asset usage
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.6 (43)

3.6

Based on 43 reviews

## Pricing

Value for money

3.6 (26)

[View pricing plan details](https://www.capterra.com/p/153572/NetSuite-OpenAir/pricing/)

Basic

$399.00

Per User,Per Month

Value for money

3.6 (26)

3.6

Based on 26 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (28)

3.4

Based on 28 reviews

## User reviews

Overall rating

3.9

Based on 44 reviews

Filter by rating

5(16)

4(16)

3(4)

2(7)

1(1)

Mentioned topic

Sorted by most recent

ZS

Zoe S.

Sales Admin

Public Relations and Communications

### "Netsuite was great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2026

Not specifically Projects pro but Netsuite was great you had note sections and each document if it was tied directly linked and easy to get too.

Pros

It was very useful and easy to get around there was never any confusions or road blocks with Netsuite.

Cons

There really wasnt anything I didnt have issues with it was a great program and had cool features to get from each document.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lisa S.

Administrator

Food Production

### "Powerful in theory, but execution and performance are major letdowns"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 30, 2026

Overall, the transition to NetSuite has been a struggle. The combination of system lag and a failed implementation has hurt our productivity rather than helping it. It feels like we are paying for a premium enterprise solution but receiving subpar support and performance.

Pros

NetSuite is a comprehensive tool that technically houses all business data in one place, which is why we chose it.

Cons

"The system performance is extremely poor; we deal with constant lag that significantly slows down our daily tasks. Additionally, the functionality does not align with our actual business processes because the implementation team was not helpful. They didn't take the time to understand our workflows, and we were left with a system that feels like a 'round peg in a square hole.' We also received almost no training, which has made adoption difficult and frustrating for the entire team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shahzad B.

Operations Associate

Events Services

### "Highly Recommended."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 18, 2024

My overall experience has been good. Infect I enjoy raising PO using this tool.

Pros

I use NetSuite to raise PO for vendors. Its easy to use and convenient to track.

Cons

The interface could be improved. Sometimes its difficult to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rufus R.

Technology Business Consultant

Financial Services

### "Don't use unless you want to waste employee's time"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 18, 2024

Pros

The API would automatically update the timesheet from Dev Ops if it wasn't broken (which it regularly was)

Cons

Clunky, unintuitive layout, boxes too small to read the values entered, too many buttons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Monica C.

Talent Consulant

Management Consulting

### "NetSuite OpenAir"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

November 14, 2024

Overall OpenAir has been tedious when it comes to using it for timekeeping and keeping track of projects. The reporting out of the system is lacking, therefore, have to use separate smartsheets in order to keep up with project assignments. There currently isn't functionality that allows for auto approval, which other platforms allow for.

Pros

The ability to have multiple timesheets available for the same time period.

Cons

Having to add notes for each and every activity when tracking time.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Company wide decision in order to separate sales projects and consulting time keeping

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michael C.

Sr. Director Professional Services

Human Resources

### "OPenAir for Services Organizations"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 8, 2024

Have used it manage our projects, billing and time tracking for 5+ years integrated with Netsuite. AS the organization has evolved we have had to push OpenAir to limitations of the system to conform to current and evolving business processes

Pros

OpenAir has robust capabilities when implemented from the groun dup properly thinking of future use and change in mind

Cons

Custom reporting and data can sometime be hard to extract for exact end user reports

Alternatives considered

[Kantata](https://www.capterra.com/p/110832/kantata/)

Reasons for choosing NetSuite SuiteProjects Pro

Integration with backend NetSuite and initial capabilities for resource management and project budget tracking to drive customer invoicing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

tech lead

Outsourcing/Offshoring

### "If you want to implement this, avoid if possible…"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

November 22, 2023

Pros

Not many good things to say in order to fit 40 characters, but I’ll try - it’s very feature rich and very configurable.

Cons

Poor implementation, extremely clunky, a classic Oracle corporate product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Pepijn R.

Marketplace specialist

Luxury Goods & Jewelry

### "Pepijn's review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 24, 2023

Pros

What I like most about Netsuite openair is that it is really good to connect to other systems.

Cons

I don't like the speed of it very much, sometimes it is a bit slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Mechanical Engineer

Higher Education

### "Comprehensive, Customizable, but Complex and Expensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 27, 2022

Pros

designed to seamlessly integrate with other NetSuite products, making it easier for businesses to manage their financial and operational data in one place. Easy financial reports generation. Makes OPEX calculation simpler and more reliable.

Cons

Its price makes it very difficult to be used by small and mid-range companies

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AN

Anonymous User

Senior specialist project manager

Computer Software

### "Good time tracking, limited project management features"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 20, 2022

Used for approximately 3 years to manage project, time tracking and resource management

Pros

It’s a great tool for time tracking and reporting. simple reports that can be shared with customers

Cons

Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153572/NetSuite-OpenAir/reviews/)

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Popular comparisons

[Clockify vs NetSuite SuiteProjects Pro](https://www.capterra.com/compare/153572-169607/NetSuite-OpenAir-vs-Clockify)

[Jira vs NetSuite SuiteProjects Pro](https://www.capterra.com/compare/19319-153572/JIRA-vs-NetSuite-OpenAir)