# NetSuite SuiteProjects Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NetSuite SuiteProjects Pro Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/153572/NetSuite-OpenAir --- # NetSuite SuiteProjects Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NetSuite SuiteProjects Pro ## What is NetSuite SuiteProjects Pro? From resource management and project management, to time and expense tracking, project accounting, and billing and invoicing, NetSuite OpenAir Professional Services Automation (PSA) software empowers your entire professional services business to gain real-time insights, increase project profitability and maximize billable resource utilization to make informed, data-driven decisions from a single, cloud-based platform. ## What is NetSuite SuiteProjects Pro used for? [Project Management](https://www.capterra.com/project-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Resource Management](https://www.capterra.com/resource-management-software/) Overall rating Based on 43 user reviews Reviews sentiment Positive 72% Neutral 9% Negative 19% Starting price $399 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## NetSuite SuiteProjects Pro alternatives Highest Rated [4.6 (6,064)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (13,594)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153572/NetSuite-OpenAir/alternatives/) ## FAQs about NetSuite SuiteProjects Pro Overview ### Which roles and teams benefit most from NetSuite SuiteProjects Pro? NetSuite SuiteProjects Pro is most used by project managers, operations teams, and finance leaders who need tighter control over service delivery, resources, and billing. Administrators and IT support teams use it to manage system workflows, while executives, sales, and creative leads rely on visibility into project status, budgets, and team utilization. Answer based on 42 reviews Overview ### What company size and industries is NetSuite SuiteProjects Pro built for? NetSuite SuiteProjects Pro is ideal for small to midsize businesses, with 42% of reviewers from small companies and 38% from midsize firms. It serves software and IT services organizations most often, with Computer Software and Information Technology and Services each representing 20% of reviewers, plus some use in Marketing and Advertising at 5%. Answer based on 43 reviews Features and Usability ### What are the key features of NetSuite SuiteProjects Pro? NetSuite SuiteProjects Pro offers project management, project planning/scheduling, task management, and Gantt/timeline view for coordinating work. It also includes time tracking, time and expense tracking, billing & invoicing, project accounting, resource allocation & planning, reporting/analytics, approval process control, and workflow management. Integrations ### Which third-party tools and platforms does NetSuite SuiteProjects Pro integrate with? NetSuite SuiteProjects Pro integrates with NetSuite and Salesforce Sales Cloud. Reviewer mentions focus on its connection to NetSuite for financials, billing, invoicing, and operational data, while the official catalog also lists Salesforce Sales Cloud, covering ERP and CRM workflows across project and revenue management. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does NetSuite SuiteProjects Pro offer? NetSuite SuiteProjects Pro provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic sessions, documentation offers written reference material, and videos provide self-paced viewing for teams reviewing product features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does NetSuite SuiteProjects Pro offer? NetSuite SuiteProjects Pro provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support is mixed, with some reporting long waits, scripted responses, and an outdated forum, while others cite available help resources for resolving issues. Answer based on 2 reviews Features and Usability ### How easy is NetSuite SuiteProjects Pro to use? NetSuite SuiteProjects Pro feels difficult for many teams to learn and navigate, especially during setup and daily editing tasks. Consulting firms and operations teams often like its time tracking, expense entry, and reporting basics once trained, but many users describe the interface, workflows, and implementation process as clunky and not very intuitive. Answer based on 20 reviews Features and Usability ### How good is the NetSuite SuiteProjects Pro interface? NetSuite SuiteProjects Pro offers a workable interface for time entry, project tracking, and standard reporting, but the design often feels dated. Many consulting and services teams find navigation clunky, buttons and tabs confusing, and some actions hidden, while others say the layout becomes easier after experience and supports useful customization. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Collaboration Tools 2.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Time & Expense Tracking 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing Accounting Integration 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Activity Dashboard 3.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Multiple Projects 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously NetSuite SuiteProjects Pro 51 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Create, manage, and send invoices or bills to customers Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Monitor and record expenses such as purchases or charges incurred Form predictions based on past and present data/trends Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Ability to handle several projects simultaneously A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Manage and track financials on a project-to-project basis Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track employee skills, competencies, training & qualifications Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Track the frequency of asset usage Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.6 (42) 3.6 Based on 42 reviews ## Pricing Value for money 3.6 (25) [View pricing plan details](https://www.capterra.com/p/153572/NetSuite-OpenAir/pricing/) Basic $399.00 Per User,Per Month Value for money 3.6 (25) 3.6 Based on 25 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (27) 3.4 Based on 27 reviews ## User reviews Overall rating 3.9 Based on 43 reviews Filter by rating 5(15) 4(16) 3(4) 2(7) 1(1) Mentioned topic Sorted by most recent LS Lisa S. Administrator Food Production ### "Powerful in theory, but execution and performance are major letdowns" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 30, 2026 Overall, the transition to NetSuite has been a struggle. The combination of system lag and a failed implementation has hurt our productivity rather than helping it. It feels like we are paying for a premium enterprise solution but receiving subpar support and performance. Pros NetSuite is a comprehensive tool that technically houses all business data in one place, which is why we chose it. Cons "The system performance is extremely poor; we deal with constant lag that significantly slows down our daily tasks. Additionally, the functionality does not align with our actual business processes because the implementation team was not helpful. They didn't take the time to understand our workflows, and we were left with a system that feels like a 'round peg in a square hole.' We also received almost no training, which has made adoption difficult and frustrating for the entire team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shahzad B. Operations Associate Events Services ### "Highly Recommended." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 18, 2024 My overall experience has been good. Infect I enjoy raising PO using this tool. Pros I use NetSuite to raise PO for vendors. Its easy to use and convenient to track. Cons The interface could be improved. Sometimes its difficult to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rufus R. Technology Business Consultant Financial Services ### "Don't use unless you want to waste employee's time" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 18, 2024 Pros The API would automatically update the timesheet from Dev Ops if it wasn't broken (which it regularly was) Cons Clunky, unintuitive layout, boxes too small to read the values entered, too many buttons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Monica C. Talent Consulant Management Consulting ### "NetSuite OpenAir" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 November 14, 2024 Overall OpenAir has been tedious when it comes to using it for timekeeping and keeping track of projects. The reporting out of the system is lacking, therefore, have to use separate smartsheets in order to keep up with project assignments. There currently isn't functionality that allows for auto approval, which other platforms allow for. Pros The ability to have multiple timesheets available for the same time period. Cons Having to add notes for each and every activity when tracking time. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Company wide decision in order to separate sales projects and consulting time keeping Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Michael C. Sr. Director Professional Services Human Resources ### "OPenAir for Services Organizations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 8, 2024 Have used it manage our projects, billing and time tracking for 5+ years integrated with Netsuite. AS the organization has evolved we have had to push OpenAir to limitations of the system to conform to current and evolving business processes Pros OpenAir has robust capabilities when implemented from the groun dup properly thinking of future use and change in mind Cons Custom reporting and data can sometime be hard to extract for exact end user reports Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/) Reasons for choosing NetSuite SuiteProjects Pro Integration with backend NetSuite and initial capabilities for resource management and project budget tracking to drive customer invoicing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User tech lead Outsourcing/Offshoring ### "If you want to implement this, avoid if possible…" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 November 22, 2023 Pros Not many good things to say in order to fit 40 characters, but I’ll try - it’s very feature rich and very configurable. Cons Poor implementation, extremely clunky, a classic Oracle corporate product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PR Pepijn R. Marketplace specialist Luxury Goods & Jewelry ### "Pepijn's review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 24, 2023 Pros What I like most about Netsuite openair is that it is really good to connect to other systems. Cons I don't like the speed of it very much, sometimes it is a bit slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Mechanical Engineer Higher Education ### "Comprehensive, Customizable, but Complex and Expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 27, 2022 Pros designed to seamlessly integrate with other NetSuite products, making it easier for businesses to manage their financial and operational data in one place. Easy financial reports generation. Makes OPEX calculation simpler and more reliable. Cons Its price makes it very difficult to be used by small and mid-range companies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2023 Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite AU Anonymous User Senior specialist project manager Computer Software ### "Good time tracking, limited project management features" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 December 20, 2022 Used for approximately 3 years to manage project, time tracking and resource management Pros It’s a great tool for time tracking and reporting. simple reports that can be shared with customers Cons Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Ralston H. Senior Staff Accountant Information Technology and Services ### "Perfect Software for a service company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2022 I used the software for 15 years and I had a wonderful experience using the softwarw. Pros The ease of use. I was able to learn the software quite easily and quickly. Cons To be honest, I did not dislike anything about it. I loved all the features that I used. Reasons for choosing NetSuite SuiteProjects Pro Openair was more cost-effective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Thanks for taking the time to leave a review, Ralston! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite [View all Reviews](https://www.capterra.com/p/153572/NetSuite-OpenAir/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Asana vs NetSuite SuiteProjects Pro](https://www.capterra.com/compare/153572-184581/NetSuite-OpenAir-vs-Asana-PM)