NetSuite OpenAir

4.5 / 5 6 reviews

Who Uses This Software?

NetSuite is ideal for small to midsize businesses.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • NetSuite
  • www.netsuite.com
  • Founded 1998
  • United States

About NetSuite OpenAir

NetSuite OpenAir is the worlds best solution for resource and project management. Easily run your services organization from a single platform that allows you to oversee project accounting, timesheet and expenses management. With 1,500+ customers worldwide NetSuite OpenAir is the most widely used cloud solution for Services companies. Enable your organization to gain real-time insights, increase project profitability, maximize billable resource utilization to make informed, data-driven decision


NetSuite OpenAir Features

  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking

NetSuite OpenAir Reviews Recently Reviewed!

655dd99c9994932d0a8db8b13b853e39

Great tool but lacked some data integrations

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Robust features that we could leverage across our services business. Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

Cons: Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.

Almost There

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: My PM's choose to use this tool only for Resource & Time Management. I'm having a hard time getting them to use this as a Project Management Tool.

Pros: Resource Management through Bookings - I can easily see what my Resource's utilization & Bench time is.

Cons: Projects and Bookings could be connected better. Reporting could benefit with more complex reporting. Resource Management Planner view could use a zoom in feature. Project Task Management could be more complex.

its a typical tracking app

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it helps track all client billable hours and notes and can pull in data from SFDC. I can break out hours per day and comment per each

Cons: not as customizable as I would like. I wish we could turn some of the "features" off. Forcing comments makes my time entry quite tedious

Overall: transparent time tracking

Great project management tool

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, self explanatory, and syncs with Netsuite. We'll be able to use company wide and track the status and cost of our projects.

Cons: High cost, but worth it. We weren't looking to spend so much on project management software, but OpenAir is one of the best platforms out there.

Professional Services Automation Made Simple

Aug 28, 2013
5/5
Overall

Comments: NetSuite OpenAir is an excellent solution that combines a comprehensive approach with convenience. Thanks to its integration and customization capabilities, it also extends typical PSA solutions and makes it easy for PSA organizations to track their efforts and be more successful. Integration with multiple CRM and ERP systems at the front end and back end ensures extensibility and easier processing of routine tasks

Pros: specific customizations within the solution makes it an interesting and innovative solution. For example, the solution integrates with iPhones and iPads.

Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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