Who Uses This Software?

Raken works with general contractors and subcontractors of any size, from small contractors to top ENR 400 companies.


Average Ratings

103 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
    See pricing details
  • Pricing Details
    Pricing options starting as low as $12 a month per user.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RAKEN
  • www.rakenapp.com/
  • Founded 2014
  • United States

About RAKEN

Raken has been named #1 Daily Reporting Software & Top 5 Mobile App for Construction at AGC National. It's the fastest and most simple daily reporting app and time card solution, saving you time in your daily reporting process. Type or voice-to-text information during the day directly from your phone/tablet while on the jobsite. Add construction pictures, videos, dashboard insights, weather reports, and attachments to your report. At the end of the day, simply email your daily report!


RAKEN Features

  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management

RAKEN Reviews Recently Reviewed!


Capterra loader

Do we love Raken? Yes, let me count the ways!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Cloud based (no expensive servers, no storage limits)

2. Extremely easy to use

3. Allows Foremen/Superintendents to have very detailed field reports

4. Can share photos, recordings, weather, and reports with a link vs. large emails

5. Can track jobs by crews, employee, and cost codes

6. Easily document weather delays

7. Voice recording allows for a LOT of flexibility and complete detail

8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon

9. All this at an affordable price

10. If you need to go to mediation and/or court, this is quite the electronic storage

11. Allows for employee to sign the time/work performed and no accidents

12. Easily modify your daily field report for different jobs.

Cons: 1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly

2. Would like to see more gps functions later for time card validating

Overall: Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Vendor Response

by RAKEN on October 30, 2018

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

The Barton Malow Review

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Cons: I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Overall: I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your review and feedback, Jason! Please contact us at help@rakenapp.com, we will be happy to assist you with the observations you┬┐ve described. Thank you!

Raken for construction reporting.

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: simplicity, affordability

Cons: limited search ability from the app.

Overall: We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

Vendor Response

by RAKEN on August 31, 2018

Thanks for the review Susan! Glad we could make your daily reporting process much simpler.

Great keeper of information with Cloud based back up.

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.

Cons: Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level.

Overall: The Raken has been a positive addition to our field. It has replaced the old school hard bound book used for daily reports. It has allowed us the ability to diversify the documents we upload, including daily equipment inspections and other paperwork that comes in every day. The additional benefit of uploading photos or project progress and potential issues on site have been a bonus to the project management team in that they can see details if issues without having to go to the field to see them.

Vendor Response

by RAKEN on October 25, 2018

Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.

Raken reports

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can track delays easily with pictures going back to dates.

Cons: I would like to be able to see a list of one particular section of the survey throughout the whole project instead of looking day by day

I.E. - (Oct23) Survey: Any delays today? Yes, rebar was not done on West wall...

(Oct 14)Survey: Any delays today? Yes, rebar was not done on North wal...

Etc.

Overall: Good and fast pace. I like baing able to mix computer and app updating depending on needs.

Vendor Response

by RAKEN on October 30, 2018

Thanks for reaching out to us, Eduardo! We have a feature very similar to what you described. If you log on to our web app at app.rakenapp.com, you will be defaulted to our dashboard. From there, click on the search bar at the top. If you┬┐re looking for all delays that occurred during the life of a project, select the category ┬┐delays┬┐ and the project name. The search results should appear chronologically. Alternatively, you can also use the ┬┐Insights┬┐ tab under the ┬┐Delays┬┐ graph. You can specify a time frame and a project to see a graph with all delays over time. Clicking on each bar of the graph lets you see each delay in detail. One more option to consider is running a Weekly/Monthly Summary Report. It will include the daily breakdown of delays. Let us know how we can help at help@rakenapp.com. Thank you!

The very best daily reports!

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Started out with the free trail version on a single construction project, and after seeing how well it worked and how easy it is, we are implementing this program on several additional teams to get buy-in from more company members. It is extremely easy and QUICK to fill-out valuable daily information. I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution. Implementation of your company-specific logo is a great touch and it is very professional looking.

Cons: I wish we could add some fields / customize them a bit (for example, adding an Overtime and Double Time section to the hours). Also it would be great if we could search from within the iOS app - not just for days but also for content within reports in case we need to go back and look things up.

Overall: Due to the ease of use of this product, the entire team that now does Daily Reports does them quickly and easily and most important they do them DAILY because of this great product.

Vendor Response

by RAKEN on August 31, 2018

Thanks Robert! Glad to see we're helping you out at Bayley. We're releasing some updates soon to address your concerns with time cards customization. Let us know if you have any other feedback!

Love Raken - Highly recommend

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is the best support out of all the software packages we use. The developers respond quickly to bigger issues and most importantly the software is incredibly intuitive and well designed. All spectrum of technical skills in our company can use it with ease.

Cons: I wish they had more functionalities that we could use. We really only use the Daily reporting function. I would love to be able to download everything into an excel file.

Overall: Tracking and receiving daily reports is made possible. Without Raken it would be a paperwork nightmare for everyone.

Vendor Response

by RAKEN on October 29, 2018

Thanks for your feedback, Nichole! We have an Excel report called Manpower Summary which includes every work log ever entered into a daily report including the hours, the name of the contractor, and the description of the work performed. Please reach out to us at help@rakenapp.com and we will give you a rundown of this feature. Thank you!

Great time saver

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The time it saves. Ease of use. Great to use with pictures.

Cons: Lack of OneDrive interface. Inability to turn off photo saving. Lack of Caching.

Vendor Response

by RAKEN on October 29, 2018

Thanks for reaching out to us! Please note that we have recently rolled out an integration piece with OneDrive that lets you pick files directly from OneDrive. Photos get automatically saved and organized on your device for you. Photos are autosaved because most customers like to have a backup of the photos added to their reports but we will be sure to communicate with Product that you┬┐d prefer them not to.

For more info in the OneDrive integration, check out this post: https://www.rakenapp.com/blog/announcing-new-raken-integration-with-onedrive

As for caching, please stay tuned. We┬┐re releasing a new version of the app next month which will allow for offline work. Please contact us at help@rakenapp.com if you have any questions. Thank you!

Capterra loader

Construction Technology Trends 2018

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Cons: Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Overall: I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

Vendor Response

by RAKEN on November 01, 2018

Thanks for your feedback, Skip! Please stay tuned as we┬┐re about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the ┬┐Dashboard┬┐ functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!

Great App

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have constructions project all over the state. Raken easily allows remote foreman to update the project management teams with photos, surveys, and daily information as well as an hours worked log.

Cons: As a larger company, we currently have only been able to assign a single administrator to the system. There likely is a way to do this but we haven't contacted support.

Overall: Not only have these daily logs saved our company money from lending legal action (we had photographic eveidence of work completed according to schedule), but some of our vendors have started using Raken for their projects as well.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Jason! Please click ┬┐Team┬┐, select the desired team member, then click ┬┐Projects┬┐ to change someone┬┐s role to Account Admin. If you need help, please contact us at help@rakenapp.com. Thank you!

Raken Accessibility

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to teach others and ability to basically give the clients and project managers an eyes on the site and consistently be updated on the projects is a huge plus.

Cons: As the person who has access to all of the program, I should be able to translate those powers to the app as well and be able to adjust the options from my phone as well. The phone shouldn't just be for the daily report but for me, Account Admin, to adjust the projects accordingly as well that might be only available on the computer.

Vendor Response

by RAKEN on October 29, 2018

Thanks for your feedback, Brian! Although our mobile app has been simplified to make it as easy as possible for superintendents and foremen to create daily reports, we do have plans to also add admin type features including template customization and settings directly on the mobile app. For the meantime, feel free to use our web version or let us know if you need any settings changes, we will be more than happy to help. You can find us at help@rakenapp.com. Thank you!

Easy and Reliable

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a great way to keep track of man power and productivity. Raken is very easy to use and navigate. It keeps track of the weather to go along with the report and time stamps photos which is great for disputes down the road.

Cons: I wish there was a way to do sub categories under a job. I have a big job site with multiple buildings and wish you could set those up under the main instead of just labeling each building in the notes section every time.

Overall: It makes it a lot easier for me to keep track of manpower for certified payroll purposes. It is great for allowing others in the office to see the progress of the job on a daily or weekly basis.

Vendor Response

by RAKEN on October 25, 2018

Hey Charles, thank you for the review and feedback! We will definitely pass this on to our development and product team for further review.

Raken for GC Use

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Input into the fields is easy and the output report looks great.

Cons: Hard to keep up with inputting subs, and then make them active or inactive. Also, it would be nice for uploading pictures to show the dates similar to the iPhone photo library.

Vendor Response

by RAKEN on October 30, 2018

Thanks for the review, Tory! Appreciate your feedback regarding inactivating subs. Typically, the best way to avoid this is to set an end date for their work so their inactivated automatically. If the date ends up being different, the sub can always mark days as ┬┐no work days┬┐ to keep the compliance accurate. Either, this is good feedback for us to discuss internally so thank you. Please stay tuned regarding photo management on the app, we┬┐ve got a feature similar to what you described in our roadmap. If you need any assistance, please reach out to us at help@rakenapp.com.

Streamlined Reporting

Mar 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: The best plan is expensive for a smaller company.

Overall: The Raken App has streamlined our reporting process. In the past our reporting process included taking photos and field notes. At the end of the day we would have to enter field notes into a word processor, download photos and then merge and convert to a PDF file. The Raken App completes all of these processes automatically and will additonally send the final report to email recipients. Our clients receive a clean, concise report that not only documents our daily observations, but also the progression of the project. In the event that you encounter a problem while using Raken, their customer service is outstanding. I highly recommend the Raken App.

Vendor Response

by RAKEN on October 29, 2018

Raymond, thank you for the review and feedback. This is what we love to hear and we appreciate you listing the many ways that Raken helps you do your job.

Saves me time

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The ease of use. I'm not computer savvy.

So this is easy for me to use day to day.

Relay information to my boss right away.

They can see photos without even coming to the site, especially if there is a change in conditions.

Cons: It will sometimes log ne out for no reason.

Overall: For the most part I love this app. Can't wait to see what you come up with next.

Vendor Response

by RAKEN on October 25, 2018

Hello Carsandra, thank you for the review and feedback on how you like the Raken app! We are excited to hear how easy it is for you to use and the communication benefit it adds for your team.

Great Daily Reporting and Easy

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use & explain to others for use. Owners love the Super Daily. Weekly & monthly reports are great ways to keep management involved

Cons: Occasionally email addresses for super dailies get cleaned out and no one gets the reports. which it had some more safety integration or file uploading to use fillable PDFs

Overall: Experience has been great. Customer service is always really responsive. Owners love the reports

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review and feedback, Matthew! Please let us know if you ever experience emails getting removed, we have not heard of this issue and would like to help! We will be sure to pass on your feedback regarding safety functionality to our product team. You can contact us at help@rakenapp.com. Thank you!

Raken Review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I personally like that it's available on all my devices and that I get reminders to complete my daily activities.

Cons: The daily and Survey part of the application does not have the option to duplicate your daily activities everyday. As an example rebar placement activities sometimes go on for up to week and it would be great to be able to input that activity once for the remainder of the week.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review and feedback, Richard! We have a great feature in our app that allows you to copy your most recent work logs onto the current report. Once you enter Work Logs, please look for the circle arrow on the top right of the screen. As long as you have not entered any logs for the day, you will be able to copy your most recent logs. This is helpful when you┬┐re working on the same activities day after day. Please contact us at help@rakenapp.com if you have any questions!

Sooo Thankful

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: No more Excel Spreadsheets, the Field Employees have cut their time by over 75 %, and it's in real time. The live updates, seeing those activities make me feel like I am right there. We have multiple jobs in different areas in California and having the opportunity to see who's at the Job-site and what has been done for that day.

Cons: I really don't have a dislike, Raken is super friendly, there are some videos on how to use Raken, but I created my own SOP for my back up and training for any new field employee

Overall: On a personal level I have recommended it to my spouses work and friends who also do Construction and how Raken keeps track of daily process

Vendor Response

by RAKEN on October 25, 2018

Hey Maria, thank you for the review! It's awesome to hear that Raken makes a big impact for you and your team.

Tremendous Help

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. New users pick it up very fast.

Cons: As an admin I cannot change users passwords, I have to email Raken support.

Overall: We were using excel spreadsheets for reporting. Raken is much more user friendly and accurate since the user can do it from their phone/iPad.

Vendor Response

by RAKEN on October 29, 2018

Thanks for your review and feedback, Jason! We will be sure to pass this as a feature request to our Product team. If you need any help in the meanwhile, please contact us at help@rakenapp.com. Thank you!

Field Superintendent

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the fact that as I go throughout the day I can pull up a specific job/project and input about production or problems that arise ...

Cons: It is kind of confusing to figure out how to edit if you've already signed Report for that day ...at least for myself .. I've gotten it down now though once I figured out what need to do ..

Vendor Response

by RAKEN on October 22, 2018

Thank you for the review Rick! We are glad that Raken makes managing multiple projects easier for you. If you ever need support or help figuring out the best way to use the Raken app, don't hesitate to call us at 866-438-0646. We're happy to help with any issues you may have.

Raken Review 10-23-18

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Its great to get updates from my superintendents daily, even if I don't speak to them directly.

Cons: This is probably a setting issue, but I can't add extra comments to the reports while I'm reviewing what the superintendent has written.

Vendor Response

by RAKEN on October 29, 2018

Thanks for reaching out to us, Ben! Please contact us at help@rakenapp.com. It does sound like a settings or permissions issue. We will be more than happy to help!

Great System!

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great way to keep all our daily reports in one place, and very easy for our foremen to use.

Cons: The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback! To access completed dailies from the calendar, please click on the day and then hit ┬┐view daily┬┐. As for attachments added to survey questions, please view the section ┬┐Survey Photos┬┐ on your PDF. Please let us know if we can help at help@rakenapp.com. Thank you!

Team Building

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It can be used by all team members at each members level of engagement. Quick and easy as well as longer and more detailed entries.

Cons: Slow team members delay the report being completed and sent, when the report is closed and sent new material can be overlooked.

Overall: We are seeing increased understanding of field related issues our teams are experienecing and implementing ways for our production team to address and improve issues.

Vendor Response

by RAKEN on October 29, 2018

Thank you for the review and feedback! We are glad that the insights Raken offers help develop your teams and processes.

raken review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to document anything/everything daily is very useful

easy to use for workers

being able to do it on phone is very efficient

Cons: no cons, cant think of anything I dislike

Overall: using raken for pictures/progress/documentation is awesome. Being able to document things in todays construction world is extremely helpful. Raken makes it easy and efficient to do so

Vendor Response

by RAKEN on October 29, 2018

James, we are excited to hear that feedback from you! Visual progress documentation is very important and we are glad to see that you enjoy using Raken for that. Thank you for the review.

Incredible App

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is an incredible app in order for businesses to keep historical data on job-sites! There aren't many things to cry about here.

Cons: You can't use this software without a some type of network connection. I have a lot of job-sites that have zero cell coverage and no wifi network. Seems a little behind being that it's almost 2019, should be able to log in, log your data, and then the app sync's when you have a connection again. Pricing is a little steep outside of the basic plan.

Overall: This app is great for keeping historical data for my job-sites! Invaluable!

Vendor Response

by RAKEN on October 25, 2018

Hey Chris, thanks for the review! We're glad you enjoy using Raken. Offline mode is coming very soon, stay tuned!

User friendly

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have the ability to give it to field foreman for site documentation and they are able to keep jobs on track.

Cons: I do like the original version before the software update. Seemed more streamline.

Overall: Pictures & videos are everything when it comes to project documentation. This app has this ability more than any other app I've seen.

Vendor Response

by RAKEN on October 30, 2018

Hey Shawn, thank you for the feedback! We'll pass your comment about the update on to our product team. We appreciate the review. Please contact us at help@rakenapp.com if you need any help or have any questions!

Capterra loader

Raken in Waterproofing

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ability to access from remote locations.

Cons: ability to navigate cloud stored data from my phone.

Overall: Very happy.

Vendor Response

by RAKEN on October 30, 2018

Thanks for the review, Clay! If it┬┐s not too much trouble, will you please clarify your feedback with us at help@rakenapp.com? We currently have cloud integrations with Box, Dropbox, OneDrive, GoogleDrive, Egnyte, and iCloud. Thank you!

A necessity for Inspectors

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Daily reporting- ease of use. I can do my reports as I walk the site with my phone. It's great because I typically write 10 reports a day.

Cons: Made more for construction managers or superintendents.

Overall: Great!

Vendor Response

by RAKEN on October 29, 2018

Thank you for the review! We're glad to hear that you can manage so many reports easily with Raken.

Raken review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on multiple devices. Ability to capture photos for the reports. Ease of adding new subcontractors to the account.

Cons: If information is entered by someone before the pervious report is rolled over, all other information seems to have to be manually imported again.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback! The rollover feature is designed this way so that we know which logs to keep. We will be sure to communicate with our Product team about this regardless. Thank you!

Raken Review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Only takes a few minutes to set up and train new users. Autofills previously used contractors to save time. The built in picture attachments makes it easy for those in the office to see progress.

Cons: We have not real issues with the software at this point.

Vendor Response

by RAKEN on October 29, 2018

Hello Dan, thank you for the review and feedback! Field to office communication is so important and we are happy to hear that you are finding a lot of value in Raken for that purpose.

THE BEST REPORTING OPTION

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our owners love the effective communication that the daily report offers. I personally love how easy it is for our team to use. #1 reason I love Raken is the repeat business it helps us genaerate.

Cons: It took a few weeks for our team to take hold. Once they did it is a game changer.

Vendor Response

by RAKEN on October 29, 2018

Josiah, it is fantastic to hear that Raken helps generate repeat business and makes for effective communication between you and the owners. Thank you for the review!

Great APP

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dear "Raken" team,

I'm very appreciated for great APP. I'm enjoying using "Raken".

Best Regards,

WWCC Site Supervisor,

Cons: Thanks.

Great software!

Best regards..

Overall: No any issues using this APP

Vendor Response

by RAKEN on October 29, 2018

Hello Aleksandr! Thank you for the review, we are happy to hear that you enjoy using the app.

Capterra loader

Construction Superintendent Review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can easily upload time-stamped photos.

Cons: There is not export capability to Excel.

Overall: I use RAKEN Daily Reporting as a Industrial Construction Superintendent. I enjoy using this for jobsite daily reports because i can fill it all out on my mobile device.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Daniel! We have a couple of reports which allow you to export data into Excel. The Manpower Report contains all the work logs entered on your daily reports for all your projects, including hours and descriptions. Also, we have recently released a Time Card functionality which includes a Time Card and Cost Code report which are both exportable in Excel format. Please contact us at help@rakenapp.com if you have any questions!

Great product

Nov 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, fast, mobile, automatically sends professional reports to project managers and owners

Cons: None

Overall: Raken has been the most helpful software tool I've used in my 24 years in construction. In addition, they are constantly putting out new updates and improvements and their support is the best I've ever seen. Highly recommend to any superintendents/PMs.

Vendor Response

by RAKEN on November 08, 2016

Thanks for your great feedback, Ben! As always, feel free to reach out to help@rakenapp.com if you have any questions, or need assistance.

Plumbers Daily

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it gps my location and weather. Easy to input to logs

Cons: I really don't have any options I don't like

Overall: This is a great tool for counting hours on a job and tracking all points if views you may need at a later date

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, James!

Client communication

Oct 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our clients love receiving the daily reports from our technicians.

Cons: Mobile app is a little clunky. Could use some help.

Overall: We use Raken as a daily communication with our clients to keep then apprised of everything going on with their projects. For that purpose, Raken is amazing!

Vendor Response

by RAKEN on October 30, 2018

Thanks for reaching out, Scott! Would love to hear more about experience with Raken. Can you please contact us at help@rakenapp.com? Thank you!

Amazing

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to portray a project the superintendents eyes.

Cons: Nothing you can even use your daily report app as a field report or defficency list or punch list it's great.

Overall: 100%%

Vendor Response

by RAKEN on October 30, 2018

Thanks for the review, Scott!

I like it

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: makes payroll a lot easier & keeping track of our jobs

Cons: The app keeps logging my guys out & they have problems logging back in. I am having problems getting my reports

Overall: Has made payroll easier

Vendor Response

by RAKEN on October 30, 2018

Thanks for reaching out! We haven┬┐t heard of any issues in regards to logging in to the app. If you have any issues, please contact us at help@rakenapp.com. As for getting reports, the best thing to do is to set up your email as the automatic recipient of all your projects┬┐ dailies. That way the report will arrive in your inbox automatically once signed by the superintendent. Please let us know how we can help!

Raken Review

Oct 23, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to post photos with the description of work being performed.

Cons: I really have no complaints to talk about.

Overall: I am able to capture all subcontractor work loads daily. This is very helpful. I can also look back to see the amount of total hours worked whether it's weekly, monthly or job duration.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Scott! It's awesome to hear that Raken's features help you a lot on the jobsite.

New user

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of passing along information to everyone on the team

Cons: The speed of the software uploading photos

Overall: I really enjoy using the app

Vendor Response

by RAKEN on October 30, 2018

Thanks for your review and feedback, Leo! We┬┐re currently making improvements on photo upload speed while using low internet signal. Also, please stay tuned as we┬┐re soon releasing a new version of the app that will allow for you to work on Raken offline. Thank you!

Fantastic reporting

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, very professional Android friendly

Cons: Taking photos with the app aren't the best quality.

Overall: Easy to use,looks really professional

Vendor Response

by RAKEN on October 25, 2018

Thanks for the review and feedback, Richard! Much appreciated.

Site manager

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use for doing daily diaries. Raken automatically grabs the weather for your site for the day and entering in what was accomplished that day is easy.

Cons: Uploading pictures to Raken is alittle slower that I would like.

Vendor Response

by RAKEN on October 29, 2018

Hey Dale, it's great to hear how easy it is for you to do dailies with Raken. Thank you for the review and feedback!

No more log books!

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a Superintendent for a commercial construction company, it is hard to find time to sit down and fill out your log book. Let alone track down pictures and organize them so they relate to that day. Good luck gathering this information in a timely manner! Then I ran across Raken. Didn't know anything about it but seemed worth the try. Did the 15 day trial, they even let me try it for longer. Then I introduced it to my superiors and now we use it company wide. Even the old timers can run it! Convenience is probably the best part about it. For example, if someone asks me in a meeting what I did on a certain day. I don't have to sit there and think. I just open Raken, go to the date, and boom, there it is. Another example, you can assign tasks to people on the team and give them due dates. And it stays open until that person says it is complete. This helps to keep people organized and you can hold people accountable. I can go on and on about Raken. They continue to adapt and make it easier to keep the entire team involved. Shoot, as a General Contractor, Raken lets subcontractors use it under us and it compiles their log with ours and makes one nice daily, weekly or even a monthly report. AWESOME!

Vendor Response

by RAKEN on March 24, 2017

Thank you, Bret! We're proud to serve Sampson Construction. If you need anything, please let us know!

Best Reporting App Ever!!!

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and quality of format

Cons: Need for network when filling report

Overall: I have been using RAKEN for about 2 years. I couldn't be happier with the ease of use, time savings, outstanding format and customer service. I HIGHLY recommend this to any contracting firm looking for a way to streamline their daily reports.

Vendor Response

by RAKEN on March 23, 2017

Thank you, Stephen! Glad to be helping out your team! If you ever need anything, please let us know!

Definite Time Saver

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and how much time we are saving in the field doing daily reports, while at the same time getting a quality report

Cons: Would like a little more custom-ability of the reports

Vendor Response

by RAKEN on October 25, 2018

Thank you for the review and feedback! It's great to hear how you can put in less time reporting and get even better daily reports! Thats the goal. Our Professional and Performance packages offer further customizable features and our customer success team would be happy to talk about what those are like. Feel free to give them a call any time at 866-438-0646.

Amazing!! Everyday use!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its an amazing way to keep track of daily reports!

Cons: I experienced a few issues uploading pictures but they were fixed.

Overall: absolutely amazing I would recommend for all who have to write daily reports for large or small projects!

Vendor Response

by RAKEN on October 29, 2018

Thank you for the review, Jose! We are happy to hear how much of an impact Raken makes for you, no matter the size of the project!

Amazing

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Everything is at your fingertips at all times.

Cons: Would have loved a quantities drop down menu but can work around that.

Overall: Raken gives me the ability to manage my jobs real time. Checking quantities and reports as they happen. Not only does it save me time it makes my day a heck of a lot easier.

Vendor Response

by RAKEN on October 29, 2018

Thanks for reaching out to us, Joel! Please stay tuned as our roadmap includes features that would allow for you to keep track of material quantities. In the meantime, please contact us at help@rakenapp.com if you have any questions!

Raken

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, photo documentation, multiple employees can contribute.

Cons: Sometimes the software is buggy, both on the phone and website.

Overall: Overall great. Much easier to document on the go.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Logan! Please let us know if you ever have issues with the software. You can contact us at help@rakenapp.com. Thank you!

Best Damn Daily Report System Going

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly even for those who are not good on computers

Cons: send reminders in the AM some of us don't finish our reports till the end of the day

Overall: Been doing this business for 33 years the days of paper forms and mistakes are gone

Easy to use easy to amend easy to deal with and when done it gets where it needs to go.

A super who hates dailies and doe not love this is lying.

Thanks

Charles

Vendor Response

by RAKEN on October 25, 2018

Hey Charles, thank you for the review! We love hearing this kind of feedback and are glad that you get high value from using the Raken app!

Raken is a complete package

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Raken is very user friendly. it does not over complicate things and that helps the field to be able to understand and not be frustrated.

Cons: the look of the reporting could be improved on

Overall: Overall this is a great product with exceptional customer service.

Vendor Response

by RAKEN on October 25, 2018

Thank you for the review, Veronica!

My Raken review

Nov 16, 2017
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Time stamped pictures, weather clips for different times of day, Multiple people can use and the final reports are easy to read and nice.

Cons: They is not a section for Overtime hours. Sometimes I want to pull 1 employees hours for all jobs for the week and that is not an option.

Daily Reports

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like the looks of the report, the reports gives you a good look of the day activities and the weather all in one report, follow up with manpower

Cons: no complaints, like it just the way it is currently

Overall: using this since 2017

Vendor Response

by RAKEN on October 29, 2018

Hello Art, thank you for the review and feedback!

Daily reports so easy!

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use. Easy to learn. Liked the price for what we got.

Cons: Didn't like downloading one by one each report to save, very time consuming. Didn't like that we couldn't switch up the questions and customize those on the account we chose.

Vendor Response

by RAKEN on October 22, 2018

Hey Chris, thanks for the review and feedback! Customizable features are available on our Professional and Performance packages and offer a wide range of possibilities. Let us know if you need any other information or support.

Raken review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The quality of the report and the ability to track employees and bring them forward each day

Cons: It does not have a safety sign in or tool box meeting

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Conley! Please stay tuned, we have plans on adding Tool Box Talks to Raken. Thank you!

Superintendent

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's ez to use and i can give plenty of information and photos simple

Cons: Can't think of anything have used others in the past but yours is simple and complete

Overall: There is always someone ready to help if you need it

Vendor Response

by RAKEN on October 29, 2018

Hello Keith, thank you for the review and feedback!

Raken Review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy entry of attachments for job photos.

Cons: Don't have any issues with the app. I use it mostly from my phone.

Overall: Good experience and it helps communication of information between office operations leaders and field superintendents.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Duane!

Pretty Good Software

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of doing my daily logs has improved my day.

Cons: I dislike having to scroll to find my subcontractors on my jobsite everyday.

Vendor Response

by RAKEN on October 29, 2018

Thanks for your feedback! Please note that the page entitled ┬┐Subcontractor Reports┬┐ has the name of each sub hyperlinked. Once you click on each particular sub, you are taken directly to the report they┬┐ve completed. Please reach out to us at help@rakenapp.com and we will give you a rundown of this feature. Thank you!

Great Product, fast learning curve

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily upload pics and easy form fill. Simple and efficient.

Cons: Pretty good system. No major complaints. An outlook calendar might be a good addition so we could see milestones and compare to actual progress.

Overall: Good experience overall. My limited need for support was quickly taken care of.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Peter! Please stay tuned, we have plans on adding a feature similar to what you described. Thank you!

Daily reports made easy!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me, what I like most about this product is that is so easy to use. Making new projects, updating them, adding pictures and comments to each project is ridiculously easy. And to top it off the way it automatically takes everything you input and converts it into a daily report pdf is great.

Cons: There really are no cons with this software.

Raken

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Allows the office to view was is happening in the field in basically real time

Cons: The app will sometimes have issues and the field guys do not know how to troubleshoot

Overall: It has been a great step for our company in compiling Daily Reports!

Vendor Response

by RAKEN on October 30, 2018

Thanks for the feedback, Ariel! Please let the field guys know they can contact us directly at help@rakenapp.com. We will respond as quickly as possible. Thank you!

Save time on your daily reports

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We most like that it is seamless across portable devices and computers in the office/ trailer.

Cons: I could think of no negatives related to this software.

Overall: Raken has helped us to create detailed, accurate reports that will hold up to scrutiny years later.

Vendor Response

by RAKEN on October 29, 2018

Hey Chris, thanks for the review! It's awesome to hear feedback like this as it pertains to the future value that Raken has for possible disputes.

Great way for the field to connect with the office

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of uploading photos to the reports, vendors notes and issues.

Cons: Wish it could be used off-line, so that when I don't have internet service I could still upload to the app

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Peter! Please stay tuned - the newest version of our app scheduled for release next month will include an offline mode. Please contact us at help@rakenapp.com if you have any questions!

Perfect for any size company...

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility of the components, ease of use for our field guys (some are not very tech savvy), ability to utiltize tools for many different administrative tasks...almost a one-stop shop for what we need with the growth of our company.

Cons: Would like to be able to customize things a little bit more than what is available.

Overall: The reps are fantastic. They are great with follow up (and patient when your schedule is total chaos and they have to chase you to catch up). Response time is phenomenal on any issue I've had to contact them for. Tools are great...app itself...tutorials...customer service resources, etc.

Vendor Response

by RAKEN on October 31, 2018

Hello Angi, thanks for the review and feedback. We will continue to improve our customization options as we have had many requests for this. Please stay tuned. Thank you!

SBI Review

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of tracking all daily site activities.

Cons: Sometimes roll over feature doesn't work.

Vendor Response

by RAKEN on October 30, 2018

Thanks for the review and feedback, Brett! The roll over feature will only work if you have not made any log entries for the current day. The best way to use it is to roll over first thing when you start reporting, then add additional logs. If you have any questions about this, please contact us at help@rakenapp.com.

Easy to implement & use

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Raken is easy to use and very intuitive. This saves my superintendent time, which equates to more time spend elsewhere in the field.

Cons: None. I had an issue with pulling the weather for a night shift work, but the customer service was able to assist me with that (new update would be issued).

Overall: I was very pleased with the ease of use of this software and the time it saved us all!!

Vendor Response

by RAKEN on October 29, 2018

Josue, that's what we're going for! Saving time in reporting so that important time can be spent somewhere else in the field. Thanks for the review!

Very satisfied with few helpful hints.

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to fill out and follow along with all that I do doing the day. It works well with documenting and helps me to make good notes that I can go back and change until I am satisfied with the report.

Cons: That during the survey it always takes me all the way out of the survey when I hit the back button and not back to the last entry.

Overall: Overall very satisfied with the software. I use it more every day than I do email. It is very good with documenting. I would just make a way for you to edit or write on the pictures that you take so you can emphasize certain parts of pictures and not The Who.e pictures

Vendor Response

by RAKEN on October 30, 2018

Thanks for your review and feedback, Mikal! We will be sure to communicate your suggestion to our Product team. Thank you!

Short and sweet

Mar 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: All in one app very little time to do,covers all the things I need,easy to load pictures,automatic weather,and places for all the info

Vendor Response

by RAKEN on March 14, 2017

Thanks for the review, Woody! Glad to have the Sylvester & Cockrum team onboard!

Capterra loader

Fantastic app for construction.

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I highly recommend this program. The ease of transition has made it easily communicable for those with technological difficulties. It is simple yet effective.

Cons: No cons to report on at this time. Thank you

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Tanner! We love hearing feedback about our app being simple and effective, that's the goal.

Tech friendly

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is easy to use for some of our staff who is not tech friendly. The ease of this program works for our field.

Cons: In all honestly there is no cons in my end of this application.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Aladdin! We are happy to hear that you and your staff find Raken to be effective and easy to use.

User Friendly

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very user friendly and is very easy to learn.

Cons: Nothing bad to say. The software fits our field supervisors perfectly.

Overall: Since purchasing this program our field supervisors are turning in daily reports more due to the easy use of the program.

Vendor Response

by RAKEN on October 30, 2018

Thanks for the review and feedback, Victor!

Great App

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to upload photos with descriptions and having them filed differently.

Cons: So far, no problems. The app always comes in handy.

Vendor Response

by RAKEN on October 29, 2018

Hello Jessie, thank you for the review! We are glad you enjoy the filing and photo capabilities in the Raken app

Raken can Help

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that i can find all my pictures for the project in the same place. Also once the user figured it out. Its user friendly.

Cons: The reports are not as customizable as i had hoped.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review and feedback, Luke!

Loved the ease of use and functionality of the product.

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company used the free trial and after seeing how easy the app was to use we plan to purchase this for future use on projects. All you have to do is answer a few questions and a daily report is automatically generated. This includes taking pictures right on the apps interface and having it time stamped and in the report. The automatic weather report was a cool inclusion as well.

Overall: The main benefit was the time saving aspect of doing daily reports. No need to hand fill out a form, just open up the app right from your phone and answer a few questions and leave some comments. Super Easy. The money saved from having someone use this app far surpasses the cost of someone having to take time out of the day to fill out a daily report manually and then submit and log it.

Vendor Response

by RAKEN on August 31, 2018

Thanks Rafael. Glad to hear you find Raken easy-to-use. That's our #1 goal!

Raken its a ideal app to to know how going your construction proyects

May 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros:

excellent initiative that seeks to simplify construction reports, in which state is the work, photos of it, etc

Cons: Regarding the Latin American market, this application has not really been known. In that sense they should expand their communications to other markets

Vendor Response

by RAKEN on August 31, 2018

Thanks for the review! Happy to hear we help you keep up-to-date with your projects. We hope to expand into other markets soon!

Updates needed

Oct 24, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and relay ability to the field is great

Cons: No notifications when updates are needed

Overall: I have pushed to have this as my recording system on all my projects. Over all experience is great, just frustrating when a photo wont load, that's the only way I find out that it requires an update

Vendor Response

by RAKEN on October 30, 2018

Thanks for your review and feedback, Joe! Updates typically only include improvements and enhancements, older versions can still be used. With that said, we will be sure to notify the Product team about your feedback. Thank you!

Project Management Daily Report

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and communication awareness

Cons: Very basic in project tracking experience

Overall: Sub contractor tracking

Vendor Response

by RAKEN on October 30, 2018

Thanks for your review and feedback, Austin! Will you please clarify what you┬┐d like to see on Raken in regards to project tracking? We currently allow for customers to track job progress through Daily Reports, Weekly Reports, Monthly Reports, Manpower Reports, Time Card Reports, Dashboard Newsfeed, Executive Insights, Delay Tracking, Safety Issues Tracking, and others. We will be more than happy to connect to gather your feedback and show you our advanced features. Feel free to reach out at help@rakenapp.com. Thank you!

Great app

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Progress photos

Manhours worked

Reports

Cons: The time card function doesn't give you much room for adjustments.

Overall: Awesome.

Vendor Response

by RAKEN on October 25, 2018

Thanks for the review and feedback, Jeremy!

GREAT reporting app

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: none

Overall: great, easy to us, best on line reporting system i have ever used. I will recomend this to other people in my field.

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Jim!

Raken--A Wonderful Software to Use

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: When I took a position several years ago as project manager of a growing company I knew there would be numerous changes. I had managed various projects across multiple industries over the previous 15 years that all used different mechanisms and reporting platforms. At the time, I was not familiar with Raken for these purposes. However I was quickly surprised with the capabilities Raken presented, combined with the complete ease of use. Naturally I had several questions initially for making changes to new staff and adding functions to our account. It was then that I saw the excellent customer support and service that Raken provides. I would highly recommend Raken to any company that requires daily reporting for any purpose.

Vendor Response

by RAKEN on October 29, 2018

Hello Kenny, thank you for the review! It's awesome to hear feedback like this.

easy access reopt writing

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy access I have the software on my iPad, my phone, and my computer where ever I have the access to finish my report quickly and effectively

Cons: At the moment I haven't found anything that I dislike

Overall: I like the software because it's self-explanatory easy to maneuver easy to go back to research the format is professional and clear and very informative

Vendor Response

by RAKEN on October 29, 2018

Hey Smith, glad to see that the app is self-explanatory and easy for you to use. Thank you for the review!

Excellent program

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and a great way to organize your job

Cons: I would like there to be day of the week written beside dates in the calendar.

Overall: Very happy with this app.

Vendor Response

by RAKEN on October 29, 2018

Thanks for your feedback, James! We will bring this back to our Product team and will evaluate. Assuming this change would make it easier for you to locate reports in the past, correct? Please let us know otherwise! You can reach us at help@rakenapp.com. Thank you!

Work in progress

Oct 23, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to attach pictures for daily logs to each sub. That you are continue to improve software.

Cons: That roll over does not roll every thing over out side the work load. If I have a concern or delay I want to track that daily.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Vince! We will be sure to communicate your suggestion to our Product team. Thank you!

Santrev Pty Ltd - Australia

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Ease of use/access of the app ......

Cons: Dont really ahve any issues for what we utilsie it for.

Overall: We were missing on-site regular information. We now have this occurring now, it's been great.

Vendor Response

by RAKEN on October 29, 2018

Hey Brian, thank you for the review!

Great time track and daily report system

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great tool for PM and GM that manage more than one project at a time!!

Cons: You can easily duplicate e person on a project or on multiple projects, this is something that needs a little data management work to prevent this

Overall: Great experience till now

Vendor Response

by RAKEN on October 22, 2018

Thank you for the feedback Jose! We are excited to hear that you enjoy using Raken to manage and keep up with multiple projects.

Daily Reports

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company loves this app its been great for the field guys and the fact it tracks hours is a plus.

customer service is great

Cons: could be cheaper in price. that`s about all the cons

Overall: it makes my job easier

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review and feedback, Michael! Glad to hear that the Raken app works well for the field guys. It's always nice to hear when our product makes your job easier.

Superintendent dailies and progress tracking

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The information available to the office and the photo documentation available.

Cons: Typing on my mobile device is a bit time consuming. I understand the talk to text but in loud environments, it's not always possible.

Overall: I've found Raken to be extremely useful and no more or less work than Procore. The office potential is great.

Vendor Response

by RAKEN on November 05, 2018

Thanks for the review and feedback, Kris!

Raken reveiw

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease-of-use Photographs and sub know it's also nice

Cons: Bulk edited could be easier To usePhotographs and sub know it's also nice

Overall: Makes filling out daily reports added notes and photographs much easier to use

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback, Rob. Will you please clarify what you┬┐d like to bulk edit? Shoot us an email at help@rakenapp.com. Thank you!

Finally, it's arrived!

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This app saves so much time. Paperwork, paperwork, and more paperwork. That's all history now.

Cons: Nothing that i can think of. However, could it possibly get any better.

Vendor Response

by RAKEN on October 29, 2018

Ossie, thank you for the review and feedback! That's what it's all about.. saving time and eliminating the pen-and-paper process. Thank you!

digital time cards

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Its at the fingertips of the foreman and since they are typically on their phone or computer then this is a fast option.

Cons: We currently use a all in one project management software that has this option included so we have no use for a stand alone.

Vendor Response

by RAKEN on August 31, 2018

Thanks for the review! We have native integrations with all of the top project management solutions. If you find Raken's reporting better than those solutions, you can automatically sync your daily reports and time cards into all-in-one tools.

Great tool

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and adapt to any job site.

Cons: Nothing, great product. Very helpful on our sites. Nothing negative to say about it.

Overall: Easy start up and customer service is excellent

Vendor Response

by RAKEN on October 29, 2018

Hey David, thank you for the review and feedback. We are glad you find Raken helpful and easy to use on the jobsite!

What a time saver!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great functionality with no glitches so far

Cons: Nothing's wrong with this platform as far as I have experienced

Overall: Paper trail of reporting is consolidated into one easy to share destination

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Steve! Happy to hear how Raken eliminates your pen-and-paper process and saves time!

Great reporting software!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use...Really easy/intuitive interface.

Cons: Tough to say since there isn't much no to like...Perhaps a little more customization to report formats.

Overall: Excellent...

Vendor Response

by RAKEN on October 30, 2018

Thanks for the feedback, Michael! We will continue to optimize our customization options. Please stay tuned. Thank you!

Raken for inspections

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of finishing an inspection on site, multiple notes for locations

Cons: None at the moment, I didn't have an input in the app

Overall: Doing the day to day inspections and having the forms easily filled out.

Vendor Response

by RAKEN on October 29, 2018

Thank you for the review!

Mirason Safety uses Raken!

Mar 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The team of safety professionals at Mirason Safety have been using Raken for a little more than a year now and the easy of using the program while in the field it tremendous! Our safety consultants are able to save report writing time by using Raken on their smartphone or tablets which saves our clients money! We love the Raken report and its professional product!

Vendor Response

by RAKEN on March 14, 2017

Appreciate your review, Robert! We're happy the Mirason Safety team is taking advantage of Raken to ensure job site safety!

Dan Irvin

Mar 11, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Comments: The Raken App is so great. There is no way you could exist in big time commercial construction without it. It puts all your daily logs in a great, well organized, professional document. You can look back on any situation that happens on your job site with ease. I would recommend this app for any contractor out there. Big or small.

Vendor Response

by RAKEN on March 14, 2017

Thanks for the review, Irvin! We're happy to have all the superintendents, Safety Officers, PMs and Execs over at Sampson Construction using Raken!

Time saver

Mar 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Short learning curve. User friendly. Customer service is available constantly with little wait!

Cons: Would like to see more tasking capabilities.

Overall: Allows me to spend more time on the site doing something other than sitting at a computer typing. Time stamping of photos and entries are critical for ensuring the responsibility of who owns deficiencies and safety incidents, etc...

Vendor Response

by RAKEN on March 14, 2017

Thanks for your review, Scott! Happy to have Roche onboard!

Best app I've seen on the market!!!!!!

Mar 23, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I love this app. It saves me so much time its unreal. when I take pictures I use Raken and it's automatically loaded to my daily report. Gone are the days of sifting through pictures to group them. I input my reprt through my iphone, ipad, and pc seamlessly.Great job guys and keep up the awesome job. Can't wait to see what you guys add next.

Vendor Response

by RAKEN on March 23, 2017

Really appreciate your feedback, Andrew! Please let us know if we can help with anything. Thanks!

Stream lines the paper work

Oct 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ability to add visual to daily report .

Cons: Didn't find to many negative things yet

Overall: Great

Vendor Response

by RAKEN on October 29, 2018

Thanks for the review, Jerome!

Superintendent

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of keeping my boss informed on the progress of my projects, It takes about ten minutes to complete the reports for all my jobs super easy I can do it on any mobile devise and send the reports from anywahere I am

Cons: I don't care for the page where you clock hours for your workers having to tap th button to get to 8 hours is annoying

Vendor Response

by RAKEN on October 25, 2018

Hey Dustin, thank you for the review and feedback! We're happy to hear how much time it saves you while managing multiple jobs.

Effortless daily Reporting

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: An easy to use Gantt chart tool would be nice. Everything on the market is overthought and complicated and you only use 2% of the functions anyway. As a 20 year superintendent all I want is something where I type in the company name, start date and duration that's it done. Keep it simple and superintendents will use it.

Vendor Response

by RAKEN on October 30, 2018

Thanks for your feedback Marlon, we appreciate it!