--- title: "RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RAKEN the right Construction Management solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153591/RAKEN/reviews/" page_type: "reviews" language: "en" --- RAKEN 4.6 (249) [View alternatives](https://www.capterra.com/p/153591/RAKEN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of RAKEN Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews AT Austin T Project ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “This allowed for my updates on that site to be seamless, up to date, and added with daily pictures it kept things concise in meetings.“ March 4, 2026 KO Kourtany O Saftey CoordinatorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists“ October 1, 2024 KP Kent P Project ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The daily reporting feature makes it easier for our site supervisors to efficiently provide clear, accurate reports.“ October 1, 2024 RG Rich G General ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “The integration is not as complete as we had hoped with our job costing system.“ July 30, 2025 JB Joshua B project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Reagan has been a great app for us, but our favorite feature by far is the ease of uploading photos by just selecting them from the gallery.“ July 23, 2025 BM Benjamin M Project ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, adding a new employee requires switching to a desktop, which can be inconvenient in the field.“ July 22, 2025 JB Joshua B project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Still new to the app learning quite a bit about it so far very enjoyable i’m reviewing the training videos and trying to learn a bit more about it a bit more complex than Procore but fairly simple“ July 23, 2025 AS Andrew S PresidentConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “Your are then passed on to a ‘Customer Success Manager’ who processes your set up and sends it off to IT coders in what they call “I generated a ticket”. But coders are absolutely inexperienced in construction cost coding. And cannot deliver what sales committed to.“ August 3, 2024 ## Showing most helpful reviews Showing 1-25 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Austin E. COO Utilities Used the software for: Less than 6 months ### "Raken - Eidson Underground Experience" July 22, 2025 5.0 I would use this software again if i ever went to another company. Hope to continue to utilize it for the years to come. Pros Customer service was exceptional. \[sensitive content hidden\] was a huge help, and the software has met all of our needs exceptionally. Cons Took a little bit to understand and learn, but the work flow is easy now that i understand it. Just a little bit of a learning curve Review Source RS Robert S. Project management Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Raken thumbs up" March 23, 2026 5.0 Generally great \[sensitive content hidden\] was helpful and we get quick responses with the integration into our company software Pros Ease and fast responses when dealing with issues and very helps during set up process we have been pleases so far Cons There were a few glitches but generally worked them out and they are continuing to try and improve things Review Source Response from RAKEN March 26, 2026 Hi Robert, thank you so much for taking the time to leave this wonderful review and for giving Raken a 10/10 recommendation! We're thrilled to hear that your onboarding experience was smooth and that our support team was helpful and responsive during your setup process. Getting construction and electrical teams up and running quickly, with minimal disruption to daily operations, is something we take seriously, and it's great to know that we came through for your team We're also glad to hear that Raken's integration with your company software has been a positive experience. Connecting field data with your existing business systems — whether that's payroll, ERP, or project management tools — is one of the most impactful ways Raken helps specialty contractors save time, reduce manual data entry, and keep every stakeholder aligned from the field to the office. At Raken, we're committed to continuously improving our platform so that construction professionals like you and your team alway RM Ryan M. Owner Construction Used the software for: Less than 6 months ### "Great when it works." March 12, 2025 1.0 Pros The features and interface were exactly what we were looking for. Cons The mobile app did not always work as expected. Review Source AT Austin T. Project Manager Commercial Real Estate Used the software for: Less than 6 months ### "Makes job tracking a breeze " March 4, 2026 5.0 It was a net positive for me. The reporting for our jobsite was easy to read and simple to convey in a quick meeting. This allowed for my updates on that site to be seamless, up to date, and added with daily pictures it kept things concise in meetings. Pros I used Raken as a General contractor so I tracked reporting from our subcontractor who utilized the app. The amount of information and communication a single pdf could provide was incredible. The features they used kept me in the loop and allowed for update meetings to run efficiently. Cons I didn't experience any cons as the GC who used their reports. The subcontractor appeared to utilize most of the functions on their daily reports which made my job easier. Review Source Response from RAKEN March 11, 2026 Thank you for the detailed feedback! We love hearing that our reporting helped streamline your communication with your subcontractors. Our goal is to make those update meetings as seamless as possible, so it’s great to know the PDFs and daily photos hit the mark for you. We appreciate you choosing Raken to keep your jobsite connected! BM Benjamin M. Project Manager Construction Used the software for: Less than 6 months ### "Buono Construction Raken Review " July 22, 2025 5.0 One standout aspect of our experience has been the support from \[sensitive content hidden\]. She’s been absolutely amazing—responsive to all our inquiries and consistently providing detailed guidance on the application's features and best practices. Her support has made our onboarding and continued use of Raken even smoother. Pros Raken has been a fantastic addition to our toolbox. Its ease of use—from project budgeting to scheduling—has streamlined our daily operations. The ability to send detailed reports to our primary contractors provides a clear visual of progress and activities on-site. It’s made communication and documentation much more efficient. Cons One area for improvement would be mobile access for administrative tasks. For example, adding a new employee requires switching to a desktop, which can be inconvenient in the field. Expanding mobile functionality would make an already strong platform even better. Review Source JN Jeffrey N. ceo Construction Used the software for: 1-2 years ### "Top Teir Team" July 23, 2025 5.0 very friendly and knowledgeable support team. easy to navigate and learn the system. Pros Raken is user friendly, easy layout and functionality. anytime ,yes ANYTIME i needed support it was seconds away, respectful helpful and real (not a BOT). Thanks Team Raken Cons deciding to use work log or timecard. Review Source VR Verified Reviewer Superintendent Construction Used the software for: Less than 6 months ### "Superintendent " July 30, 2025 5.0 Would recommend even just to get daily information on multiple projects. The information flows to the entire team. Pros \[sensitive content hidden\] was great to work with. Very responsive/ knowledgeable and easy to speak to. Customer service was on point Cons Was tough starting from scratch but with the team we worked out issues easy. It was a bit of an issue to connect with our accounting software. Review Source RG Rich G. General Manager Construction Used the software for: Less than 6 months ### "New to Raken" July 30, 2025 4.0 We are pleased with the software and hope to be able to utilize it more as we increase our understanding of how it can help our production flow better. Pros The dashboard feature allows me to see what is going on with all of our projects. It is a great tool to communicate information across all levels of our team. Reporting and quality control features are helpful Cons The integration is not as complete as we had hoped with our job costing system. Observations are not shown on the dashboard activity and need to be found in the project file. Review Source CC Clay C. Director of Safety and Resource Planning Construction Used the software for: 1-2 years ### "Director of Safety and Resource Planning" December 23, 2024 5.0 Overall, the product is fantastic, providing insights to all in volved Pros All encompassing, Production, Safety, Time. Cons Learning curve has been a bit steep, although employees need to take the time to learn it. Review Source JH Jonathon H. Safety Administrator Construction Used the software for: 1-2 years ### "The best Platform I have ever Encountered." December 13, 2024 5.0 11/10. You cant beat Raken. Tell your competition to start laying off their workers. Pros I love that their system is constantly being upgraded to give more power to their customers. Cons My least favorite part of raken, is the delay between mobile and PC platforms. Mobile seems to update alot more frequently. Though this is not problem for me. We Love raken! Review Source AV Anand V. Prohect Manager Civil Engineering Used the software for: 6-12 months ### "Daily Tracking" April 4, 2024 5.0 Pros Tracking makes a life lot easily with the RAKEN and can upload all the photos to the daily logs. Cons Not Applicable and it has no cons to my knowledge Switched from [Procore](https://www.capterra.com/p/56250/Procore/) Expensive and many companies cannot afford the software Review Source DC Derek C. Project Estimator Construction Used the software for: 1-2 years ### "Raken Review" November 13, 2024 5.0 Over the years it has been great. Especially the little improvements that happen within the software. It is obvious that the team at Raken listens to the feedback of its customers. There has also been a couple of hiccups that I have had, but they were definitely user error.\[sensitive content hidden\] in support was able to help me out quickly and above my expectations! Pros Ease of tracking job progress for manpower and progress. Cons Some times it is difficult to find exactly what you are looking for, but it gets easier as you navigate through more and more. Review Source MO Marika O. Admin Executive Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Raken is great!" October 28, 2024 5.0 Very easy app to use, it has a lot of great tools to report whatever is needed in the field. The tracking of safety is great just in case we get audited. Pros We are using it for the ease of the JHA feature, it's simple and easy for the guys! Cons We are a small company so cost matters to us probably more than a larger company, so the price was what make us take a pause before ordering. Review Source TH Tonja H. Weatherization Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Coordinator" October 24, 2024 5.0 We were pleased with the system, but we are government funded and were required to use their system. Pros User friendly. The system provided us with all the data that was required to report out on Cons Unable to integrate with other systems, the state required us to use their system and they would not pay for another system plus it would require dual entry. Review Source KS Kenny S. Chief Operating Officer Management Consulting Used the software for: 2+ years ### "Change Equipment Logs" September 25, 2024 4.0 We have used Raken for many years and overall have been satisifed. Pros The ease of use for logging information. Cons The changes to the Equipment section and reports. Review Source DC David C. Director of Production & Quality Control Construction Used the software for: 2+ years ### "The best suited program for our needs in the management of construction projects for our company." September 15, 2022 5.0 Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed. Pros It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality. Cons Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input. Reason for choosing RAKEN Price and content, Raken had everything we needed to improve our production and make the reports available quickly. Review Source VR Verified Reviewer Design, Estimate, and project Coordinator Construction Used the software for: 2+ years ### "Construction is Hard, But Daily Reporting Does Not Have to Be" March 5, 2019 5.0 Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports. What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time. Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface. Pros It is a software my guys in the field will and do use. It is simple as that. Cons Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating. Review Source Response from RAKEN March 7, 2019 Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you! Chris C. CIO Construction Used the software for: 1-2 years ### "Raken has made life easier" December 15, 2022 5.0 Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way. Pros The struggle to produce quality daily reports at construction sites used to be real. Raken gave us an "Easy" button. It is almost hard to imagine life before Raken. Cons Raken has some extremely nice checklist features to collect data on the mobile app. The only con, is that getting to the data behind these checklists is not possible beyond the PDF report that the checklist produces. Review Source WL Wayne L. Project manager Construction Used the software for: 2+ years ### "B&E review " April 5, 2024 4.0 Good really helpful and like using it Pros Helps me save time and keep track of daily works done and also log the weather etc Cons Some small tweaks would help me. But the team are looking at this Review Source MS Matt S. Project Mgr Construction Used the software for: 2+ years ### "Raken is Perfect Tool for Small Subcontractor!" April 3, 2024 5.0 Pros Our small company is able to do all necessary project documentation and tracking in Raken. Cons WE would like to have a more seamless integration with our Quickbooks accounting software. Review Source JG Jenna G. Payroll Construction Used the software for: Less than 6 months ### "Raken works well with sage product" April 4, 2024 5.0 The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready. Pros Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well. Cons Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires. Reason for choosing RAKEN Had the best project management cababilities. Review Source MN Marc N. Project Manager-Gen. Superintendent Construction Used the software for: 2+ years ### "Chose Raken" April 3, 2024 5.0 Raken has been a very valuable tool in project tracking and documentation. Pros The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders. Cons The system seems to update periodically without prior warning. A brief heads-up would be helpful. Review Source AG Alexander G. Foreman Construction Used the software for: 1-2 years ### "S- br is is using program on all job site" April 4, 2024 5.0 Pros Everything from recording issues on job site and keep daily log for everything Cons There’s no option for employees signature, on JHA OR TOOL BOX TALK Review Source AA Ammar A. Site Super Assistant Construction Used the software for: Less than 6 months ### "Don't waste more time on daily reports and stay organized!" March 13, 2019 4.0 Pros 1) Its both on the mobile and desktop 2) I added all work logs so that I am always reminded of what things I have to look into 3) It has a task list 4) Can easily navigate between days / work logs 5) You can add pictures directly to any work log 6) It reminds you if you missed a daily report and you can specify which days you work 7) When you have repetitive work logs every day, you can use the roll over button and it'll automatically copy your previous day's report into today, without the pictures! 8) There's a note section where you can add general site notes, safety notes and so on 9) There are 6 survey questions that helps you stay on track every day and remind you of stuff 10) You can add more members and you can all contribute 11) It automatically adds today's weather to the report and so much more! it helps you stay organized and is very user friendly. Cons 1) I can not export all pictures or reports at once if i'm on the lowest plan 2) when you add a work log, its added to all future days ahead and will always show in the report even if it was empty and not added, this should change and raken should hide empty work logs from the report 3) work logs updates sometimes in a weird way and say you started with 10 work logs every day and if you delete some of the logs to not show in the report empty, raken will eventually update and delete that log from the upcoming days Review Source Response from RAKEN March 19, 2019 Thanks for all the great feedback, Ammar! We really appreciate it! Please reach out to us at help@rakenapp.com so we can help you with the work log rollover feature. We can turn it off so you can start fresh each day if that¿s preferable. Either way, it would be great to collect further feedback from you. Thank you! SW Susan W. Owner Construction Used the software for: 2+ years ### "Raken for construction reporting." March 24, 2017 5.0 We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans. Pros simplicity, affordability Cons limited search ability from the app. Review Source Response from RAKEN August 31, 2018 Thanks for the review Susan! Glad we could make your daily reporting process much simpler. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.