--- title: "RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RAKEN the right Roofing solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153591/RAKEN/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- RAKEN 4.6 (249) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of RAKEN Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews AT Austin T Project ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “This allowed for my updates on that site to be seamless, up to date, and added with daily pictures it kept things concise in meetings.“ March 4, 2026 KO Kourtany O Saftey CoordinatorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists“ October 1, 2024 KP Kent P Project ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The daily reporting feature makes it easier for our site supervisors to efficiently provide clear, accurate reports.“ October 1, 2024 RG Rich G General ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “The integration is not as complete as we had hoped with our job costing system.“ July 30, 2025 JB Joshua B project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Reagan has been a great app for us, but our favorite feature by far is the ease of uploading photos by just selecting them from the gallery.“ July 23, 2025 BM Benjamin M Project ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, adding a new employee requires switching to a desktop, which can be inconvenient in the field.“ July 22, 2025 JB Joshua B project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Still new to the app learning quite a bit about it so far very enjoyable i’m reviewing the training videos and trying to learn a bit more about it a bit more complex than Procore but fairly simple“ July 23, 2025 AS Andrew S PresidentConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “Your are then passed on to a ‘Customer Success Manager’ who processes your set up and sends it off to IT coders in what they call “I generated a ticket”. But coders are absolutely inexperienced in construction cost coding. And cannot deliver what sales committed to.“ August 3, 2024 ## Showing most helpful reviews Showing 1-25 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Austin E. COO Utilities Used the software for: Less than 6 months ### "Raken - Eidson Underground Experience" July 22, 2025 5.0 I would use this software again if i ever went to another company. Hope to continue to utilize it for the years to come. Pros Customer service was exceptional. \[sensitive content hidden\] was a huge help, and the software has met all of our needs exceptionally. Cons Took a little bit to understand and learn, but the work flow is easy now that i understand it. Just a little bit of a learning curve Review Source AT Austin T. Project Manager Commercial Real Estate Used the software for: Less than 6 months ### "Makes job tracking a breeze " March 4, 2026 5.0 It was a net positive for me. The reporting for our jobsite was easy to read and simple to convey in a quick meeting. This allowed for my updates on that site to be seamless, up to date, and added with daily pictures it kept things concise in meetings. Pros I used Raken as a General contractor so I tracked reporting from our subcontractor who utilized the app. The amount of information and communication a single pdf could provide was incredible. The features they used kept me in the loop and allowed for update meetings to run efficiently. Cons I didn't experience any cons as the GC who used their reports. The subcontractor appeared to utilize most of the functions on their daily reports which made my job easier. Review Source Response from RAKEN March 11, 2026 Thank you for the detailed feedback! We love hearing that our reporting helped streamline your communication with your subcontractors. Our goal is to make those update meetings as seamless as possible, so it’s great to know the PDFs and daily photos hit the mark for you. We appreciate you choosing Raken to keep your jobsite connected! RM Ryan M. Owner Construction Used the software for: Less than 6 months ### "Great when it works." March 12, 2025 1.0 Pros The features and interface were exactly what we were looking for. Cons The mobile app did not always work as expected. Review Source BM Benjamin M. Project Manager Construction Used the software for: Less than 6 months ### "Buono Construction Raken Review " July 22, 2025 5.0 One standout aspect of our experience has been the support from \[sensitive content hidden\]. She’s been absolutely amazing—responsive to all our inquiries and consistently providing detailed guidance on the application's features and best practices. Her support has made our onboarding and continued use of Raken even smoother. Pros Raken has been a fantastic addition to our toolbox. Its ease of use—from project budgeting to scheduling—has streamlined our daily operations. The ability to send detailed reports to our primary contractors provides a clear visual of progress and activities on-site. It’s made communication and documentation much more efficient. Cons One area for improvement would be mobile access for administrative tasks. For example, adding a new employee requires switching to a desktop, which can be inconvenient in the field. Expanding mobile functionality would make an already strong platform even better. Review Source JN Jeffrey N. ceo Construction Used the software for: 1-2 years ### "Top Teir Team" July 23, 2025 5.0 very friendly and knowledgeable support team. easy to navigate and learn the system. Pros Raken is user friendly, easy layout and functionality. anytime ,yes ANYTIME i needed support it was seconds away, respectful helpful and real (not a BOT). Thanks Team Raken Cons deciding to use work log or timecard. Review Source VR Verified Reviewer Superintendent Construction Used the software for: Less than 6 months ### "Superintendent " July 30, 2025 5.0 Would recommend even just to get daily information on multiple projects. The information flows to the entire team. Pros \[sensitive content hidden\] was great to work with. Very responsive/ knowledgeable and easy to speak to. Customer service was on point Cons Was tough starting from scratch but with the team we worked out issues easy. It was a bit of an issue to connect with our accounting software. Review Source RG Rich G. General Manager Construction Used the software for: Less than 6 months ### "New to Raken" July 30, 2025 4.0 We are pleased with the software and hope to be able to utilize it more as we increase our understanding of how it can help our production flow better. Pros The dashboard feature allows me to see what is going on with all of our projects. It is a great tool to communicate information across all levels of our team. Reporting and quality control features are helpful Cons The integration is not as complete as we had hoped with our job costing system. Observations are not shown on the dashboard activity and need to be found in the project file. Review Source CC Clay C. Director of Safety and Resource Planning Construction Used the software for: 1-2 years ### "Director of Safety and Resource Planning" December 23, 2024 5.0 Overall, the product is fantastic, providing insights to all in volved Pros All encompassing, Production, Safety, Time. Cons Learning curve has been a bit steep, although employees need to take the time to learn it. Review Source JH Jonathon H. Safety Administrator Construction Used the software for: 1-2 years ### "The best Platform I have ever Encountered." December 13, 2024 5.0 11/10. You cant beat Raken. Tell your competition to start laying off their workers. Pros I love that their system is constantly being upgraded to give more power to their customers. Cons My least favorite part of raken, is the delay between mobile and PC platforms. Mobile seems to update alot more frequently. Though this is not problem for me. We Love raken! Review Source AZ Aaron Z. Foreman Construction Used the software for: 2+ years ### "My humble prospective." November 19, 2024 4.0 Very good, they are always dedicated to making their product better, and their customer service is great. Pros Variety of ways to enter data, solidly switches between entry platforms. ie laptop to iPad to mobile phone. voice entry works great! reports are painless and easy to share. Cons Its a little rough on searching past history... Review Source DC Derek C. Project Estimator Construction Used the software for: 1-2 years ### "Raken Review" November 13, 2024 5.0 Over the years it has been great. Especially the little improvements that happen within the software. It is obvious that the team at Raken listens to the feedback of its customers. There has also been a couple of hiccups that I have had, but they were definitely user error.\[sensitive content hidden\] in support was able to help me out quickly and above my expectations! Pros Ease of tracking job progress for manpower and progress. Cons Some times it is difficult to find exactly what you are looking for, but it gets easier as you navigate through more and more. Review Source MO Marika O. Admin Executive Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Raken is great!" October 28, 2024 5.0 Very easy app to use, it has a lot of great tools to report whatever is needed in the field. The tracking of safety is great just in case we get audited. Pros We are using it for the ease of the JHA feature, it's simple and easy for the guys! Cons We are a small company so cost matters to us probably more than a larger company, so the price was what make us take a pause before ordering. Review Source DC David C. Director of Production & Quality Control Construction Used the software for: 2+ years ### "The best suited program for our needs in the management of construction projects for our company." September 15, 2022 5.0 Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed. Pros It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality. Cons Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input. Reason for choosing RAKEN Price and content, Raken had everything we needed to improve our production and make the reports available quickly. Review Source VR Verified Reviewer Design, Estimate, and project Coordinator Construction Used the software for: 2+ years ### "Construction is Hard, But Daily Reporting Does Not Have to Be" March 5, 2019 5.0 Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports. What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time. Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface. Pros It is a software my guys in the field will and do use. It is simple as that. Cons Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating. Review Source Response from RAKEN March 7, 2019 Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you! Chris C. CIO Construction Used the software for: 1-2 years ### "Raken has made life easier" December 15, 2022 5.0 Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way. Pros The struggle to produce quality daily reports at construction sites used to be real. Raken gave us an "Easy" button. It is almost hard to imagine life before Raken. Cons Raken has some extremely nice checklist features to collect data on the mobile app. The only con, is that getting to the data behind these checklists is not possible beyond the PDF report that the checklist produces. Review Source JM John M. Sr. Project Manager Construction Used the software for: 2+ years ### "Great for construction management " May 11, 2023 5.0 I have used it daily for 13 years between the 2 companies I have worked for Pros You answer questions and upload pictures and the format of the report is put together for you Cons It can be glitchy. I don’t like that you can’t add pictures to the equipment if you have already passed that day Review Source MS Matt S. Project Mgr Construction Used the software for: 2+ years ### "Raken is Perfect Tool for Small Subcontractor!" April 3, 2024 5.0 Pros Our small company is able to do all necessary project documentation and tracking in Raken. Cons WE would like to have a more seamless integration with our Quickbooks accounting software. Review Source JG Jenna G. Payroll Construction Used the software for: Less than 6 months ### "Raken works well with sage product" April 4, 2024 5.0 The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready. Pros Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well. Cons Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires. Reason for choosing RAKEN Had the best project management cababilities. Review Source MN Marc N. Project Manager-Gen. Superintendent Construction Used the software for: 2+ years ### "Chose Raken" April 3, 2024 5.0 Raken has been a very valuable tool in project tracking and documentation. Pros The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders. Cons The system seems to update periodically without prior warning. A brief heads-up would be helpful. Review Source AG Alexander G. Foreman Construction Used the software for: 1-2 years ### "S- br is is using program on all job site" April 4, 2024 5.0 Pros Everything from recording issues on job site and keep daily log for everything Cons There’s no option for employees signature, on JHA OR TOOL BOX TALK Review Source VR Verified Reviewer Partner Construction Used the software for: 6-12 months ### "Awesome Product" April 20, 2024 5.0 Pros It was simple and combined multiple platforms into one. Cons There is nothing I can think of to list here Review Source Isauro G. Project Engineer Construction Used the software for: 6-12 months ### "Raken Review" January 10, 2019 4.0 We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time. Pros We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information. Cons Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice. Review Source Response from RAKEN February 4, 2019 Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the 'Dashboard' tool from the app to search through all your old reports. Once in the 'Dashboard', there's a search icon in the top right, feel free to contact our support if you need any help@rakenapp.com if you need assistance. Thanks again! JD Joel D. Project Manager Construction Used the software for: 2+ years ### "Great Tool" April 3, 2024 5.0 Pros ability to upload picture directly from phone Cons the only con would be when selecting production tracking cost codes Review Source HO Howard O. General Field Superintendent Construction Used the software for: 2+ years ### "General Field Superintendent " April 17, 2024 4.0 Pros The mobile app is the best, so simple to use while you are walking or in meetings. Cons I do not have any complaints about Raken at this time Review Source JR Jesse R. Superintendent Construction Used the software for: 1-2 years ### "Very easy to ise" April 9, 2024 5.0 Overall I’m very pleased with Raken it is a very straight forward easy to use platform. Pros I like the fact that it is very intuitive and easy to share. Cons You need to have internet to access certain features. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.