# Page 2 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153591/RAKEN/reviews --- RAKEN 4.6 (248) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of RAKEN ## Showing most helpful reviews Showing 26-50 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Saul R. Estimator Project manager Construction Used the software for: 2+ years ### "RAKEN-you shouldn’t be in business without it" July 30, 2025 5.0 My experience, maybe unique and the fact that I use Raken to battle with entities I have contracts with. The way the data is stored. It’s unquestionable when brought forth in arbitration or mediation. Pros Did the designers creators behind it kept it for a lack of better words, looking rudimentary, like however, the functionality and what it produces is far from rudimentary very easy to maneuver. Cons I can’t really say there’s anything I dislike about raking. With all of the new functions. Any integration with more programs nothing bad to say. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Capital Project Management for Owners](https://www.capterra.com/p/177666/Honest-Buildings/) Reason for choosing RAKEN Simplicity.. when you have an army in the field, you’re gonna want simplicity Review Source JB JoAnna B. Controller Office Manager Computer Networking Used the software for: 1-2 years ### "Won’t Allow Custom Changes & No ADP API" May 23, 2025 3.0 Overall Raken’s a good app but Raken will not customize the app to individual client’s needs. Whatever the canned app has or doesn’t have will have to do because Raken will not cater to individual client’s needs. It’s a disappointment and for Raken to try and fit their app to everyone’s needs is extremely short minded. Also, there are instances where Raken made a significant change to the app & didn’t notify their clients prior to change. We had to pivot quickly and get everyone trained on the change that came without notification. I understand the app needs to maintain quality assurance and altering the app is difficult. If Raken will add ADP API, Ad Hoc reporting and some minor app customizations my rating would go from 3 stars to a full 5 star rating. Pros Timecards, but needs API for ADP Integration. ADP is one of the popular payroll systems but we have to manually enter time into ADP and it’s a major pain. We previously used ADP’s Time Tracking but wanted more flexible and accurate reporting. With Raken we lost automatic feed to payroll and Raken Reporting isn’t that much better than ADP. For now, we’re staying with Raken but as we grow, we’re not feeling confident Raken will grow with us. Cons No API for ADP, reporting is lacking & doesn’t have Ad Hoc reporting capability. Raken doesn’t cater to individual client’s needs. You get the canned app, canned reporting and that’s it, regardless of client’s unique needs. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN Seemed to be more compact and simplistic than the leading other apps. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Wanted more flexible and accurate reporting. Review Source RS Robert S. Project management Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Raken thumbs up" March 23, 2026 5.0 Generally great \[sensitive content hidden\] was helpful and we get quick responses with the integration into our company software Pros Ease and fast responses when dealing with issues and very helps during set up process we have been pleases so far Cons There were a few glitches but generally worked them out and they are continuing to try and improve things Review Source Response from RAKEN March 26, 2026 Hi Robert, thank you so much for taking the time to leave this wonderful review and for giving Raken a 10/10 recommendation! We're thrilled to hear that your onboarding experience was smooth and that our support team was helpful and responsive during your setup process. Getting construction and electrical teams up and running quickly, with minimal disruption to daily operations, is something we take seriously, and it's great to know that we came through for your team We're also glad to hear that Raken's integration with your company software has been a positive experience. Connecting field data with your existing business systems — whether that's payroll, ERP, or project management tools — is one of the most impactful ways Raken helps specialty contractors save time, reduce manual data entry, and keep every stakeholder aligned from the field to the office. At Raken, we're committed to continuously improving our platform so that construction professionals like you and your team alway JB Joshua B. project manager Construction Used the software for: Less than 6 months ### "Happy Customer - First Commercial Realty & Development Co., Inc" July 23, 2025 5.0 Still new to the app learning quite a bit about it so far very enjoyable i’m reviewing the training videos and trying to learn a bit more about it a bit more complex than Procore but fairly simple Pros Reagan has been a great app for us, but our favorite feature by far is the ease of uploading photos by just selecting them from the gallery. Cons i’d like to have a section just to put my contracts with my subcontractors on there and their contact information without the need to add their email. Some projects or job specific and it’s nice to be able to quickly. Just click a button to get information. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN it was a close run, but talking with the Raken team helped in the decision Switched from [CDR](https://www.capterra.com/p/169531/Construction-Daily-Reports/) The application was fairly glitchy. Price was much better, but value wasn’t good for the price. Review Source DW David W. Project mgr. Construction Used the software for: Less than 6 months ### "Thanks Raken" July 24, 2025 4.0 We were referred by a client who is also a user. The sales staff was responsive but not pushy, onboarding team helpful. Pros Staff has been very helpful. Support is particularly accessible and prompt to answer. I liked that they let us take a week for a demo as well. Cons Limitations on file size that can be loaded in documents. Otherwise, I hope the product will continue to evolve. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN cost and fit. Procore was more than we needed. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) too confusing, we are trying to streamline Review Source PP Phyllis P. Controller Construction Used the software for: Less than 6 months ### "Efficiency with Raken" August 22, 2025 5.0 Raken has made our daily work much more organized and efficient. The initial traning and set-up was clear and concise, and their training tools are perfect for our needs. Pros I love that all of our project information is in one spot. Plans, daily progress reports and photos are easily accessible. Allows us to be much more organized. Cons I do not have any negative things to say about Raken, other than a minor issue with the functionality of the website. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN Raken meets our minimum requirements and does not include extra features that are unnecessary for our business. Review Source Austin E. COO Utilities Used the software for: Less than 6 months ### "Raken - Eidson Underground Experience" July 22, 2025 5.0 I would use this software again if i ever went to another company. Hope to continue to utilize it for the years to come. Pros Customer service was exceptional. \[sensitive content hidden\] was a huge help, and the software has met all of our needs exceptionally. Cons Took a little bit to understand and learn, but the work flow is easy now that i understand it. Just a little bit of a learning curve Review Source RT Ruby T. Office Administrator Construction Used the software for: Less than 6 months ### "Glad we found it!" July 30, 2025 4.0 So far Raken is what we were looking for to get away from paperwork and go digital. The guys in the field are happy with it as well. Pros The simplicity of it for guys to use that are not tech savvy. It is very user friendly and no hassle for guys in the field to quickly jump on and complete their daily log. Cons There's not much about the app that we don't like, however, we would not complain about a cheaper cost. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN We did not need all the bells and whistles that Procore provided. We simply needed sometime for guys to be able to submit daily work logs. Review Source CW Candace W. Director Construction Used the software for: Less than 6 months ### "Onboarding" July 22, 2025 5.0 \[sensitive content hidden\] has been really helpful in accommodating in getting zoom meetings set up around our schedule. She’s been patient in teaching us about Raken when we didn’t know anything. Pros We liked the fact that we can log and track employee hours, attach files, pics to each work order. The questionnaire feature is good to to complete daily checklists. Cons We are new to Raken, so we don’t have much to compare yet. We haven’t used it much as of yet. I would say there is nothing that I like the least about Raken at this time. Alternatives considered [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Reason for choosing RAKEN Good presentation initially. The person showed my husband what the product can do over a zoom call Review Source AC Amber C. Health and Safety Officer Construction Used the software for: Less than 6 months ### "10 Stars!!" May 22, 2025 5.0 Amazing! We are finally getting site and field workers using it. Its easy to use and easy to report from. Pros The onboarding team. Although 99% of my start up was with \[sensitive content hidden\] I also felt that \[sensitive content hidden\] was helpful. \[sensitive content hidden\] is the reason we went with Raken. Cons I have no complaints thus far. I am happy with te response and the service from your companies team. Alternatives considered [SALUS](https://www.capterra.com/p/178999/Salus-Pro/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Reason for choosing RAKEN The customer service from Cian was a huge reason. Review Source JH Jonathon H. Safety Administrator Construction Used the software for: 1-2 years ### "The best Platform I have ever Encountered." December 13, 2024 5.0 11/10. You cant beat Raken. Tell your competition to start laying off their workers. Pros I love that their system is constantly being upgraded to give more power to their customers. Cons My least favorite part of raken, is the delay between mobile and PC platforms. Mobile seems to update alot more frequently. Though this is not problem for me. We Love raken! Review Source AZ Aaron Z. Foreman Construction Used the software for: 2+ years ### "My humble prospective." November 19, 2024 4.0 Very good, they are always dedicated to making their product better, and their customer service is great. Pros Variety of ways to enter data, solidly switches between entry platforms. ie laptop to iPad to mobile phone. voice entry works great! reports are painless and easy to share. Cons Its a little rough on searching past history... Review Source CB CHRISTINA B. Safety Manager Construction Used the software for: 1-2 years ### "Recommend this program" November 20, 2024 4.0 It's easy to navigate and It is easy to keep track of your important documents Pros pretty easy to navigate and it is pretty self explanatory. Cons I have no opinion on this. I cant think of a thing that I don't like about it. Review Source CG Clarence G. Supervisor Construction Used the software for: 6-12 months ### "My personal review of Raken " October 15, 2024 5.0 It’s simple it keeps track of all daily scopes of work, hours,manpower and delays it’s a personal quality control system simple app easy to learn saves time and money Pros Keeping up with scope of work hours and manpower Cons No cons All pros Digital Secretary at your fingertips A blessing definitely help you stay organized Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Expensive and complicated and don’t have all the features you need Review Source MB Michael B. Safety Coordiantor Construction Used the software for: 1-2 years ### "Best Construction App by far!" October 1, 2024 5.0 I have about 20 pounds less paperwork on my desk week to week thanks to Raken!😂 Pros After getting into the app it has changed the way we monitor our jobs. It’s been a great addition to our company! Cons I can’t say what I like least. It’s a really good app with great customer support. Alternatives considered [SALUS](https://www.capterra.com/p/178999/Salus-Pro/) Reason for choosing RAKEN Raken is just better all the way through Switched from [Dataforma](https://www.capterra.com/p/130599/Dataforma/) Dataforma was very difficult to use and support was non existent Review Source DC Derek C. Project Estimator Construction Used the software for: 1-2 years ### "Raken Review" November 13, 2024 5.0 Over the years it has been great. Especially the little improvements that happen within the software. It is obvious that the team at Raken listens to the feedback of its customers. There has also been a couple of hiccups that I have had, but they were definitely user error.\[sensitive content hidden\] in support was able to help me out quickly and above my expectations! Pros Ease of tracking job progress for manpower and progress. Cons Some times it is difficult to find exactly what you are looking for, but it gets easier as you navigate through more and more. Review Source SW Steve W. Foreman Industrial Automation Used the software for: Less than 6 months ### "Excellent easy to use and set up" November 12, 2024 5.0 Customer service is easy to communicate with. The app is very flexible and user friendly. Pros Flexibility. Depending on your project, you can select what you need and don’t need. Cons Still looking for the con. So far, the app has been very easy to learn. Review Source RV Robert V. Senior Vice President Construction Used the software for: 6-12 months ### "You can teach older dogs new tricks" October 1, 2024 5.0 Experience has been spectacular, \[sensitive content hidden\] have been incredible to deal with. Pros Raken's support is second to none. They are always responsive, patient and knowledgeable. The software speaks for itself. Most of my field staff is not tech savy and they fought me every step of the way until they actually had to use Raken for the first time, now I get calls if the project is not set up in Raken. I would have never believed it if I didn't see it for myself. Cons One criticism is the need to have reports emailed instead of being able to just view them. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN Honestly price was the biggest factor but for our company this was the correct choice. Review Source MO Marika O. Admin Executive Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Raken is great!" October 28, 2024 5.0 Very easy app to use, it has a lot of great tools to report whatever is needed in the field. The tracking of safety is great just in case we get audited. Pros We are using it for the ease of the JHA feature, it's simple and easy for the guys! Cons We are a small company so cost matters to us probably more than a larger company, so the price was what make us take a pause before ordering. Review Source BG Bryan G. Civil Inspector Construction Used the software for: Less than 6 months ### "New to the Raken Block" October 31, 2024 4.0 Even the trouble I've had, a quick chat and bam, problem solved! Pros I have used Field Wire and Procore extensively. Neither allow the collaboration, and interaction of a large agency like HDR implements with Raken. Al the others have their high points, but communication together is more important daily than the recording of events. Good Job! Cons I have not used any of the drawing interactive features. Using Procore, there was too much sharing of this resource. Only the PM and Super should be able to red line. Will weigh in later Review Source RM Ryan M. Owner Construction Used the software for: Less than 6 months ### "Great when it works." March 12, 2025 1.0 Pros The features and interface were exactly what we were looking for. Cons The mobile app did not always work as expected. Review Source WK Walter K. VP Renewables & Environment Used the software for: 1-2 years ### "Management Teview" October 8, 2024 5.0 Very positive. I will continue to recommend Raken Pros It is easy and quick to work with on a project. You van work on your, IPad or laptop all in the same day. Cons No guide book that can purchased to use as a referemce. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing RAKEN Cost was the primary reason Raken was selected Review Source KO Kourtany O. Saftey Coordinator Construction Used the software for: Less than 6 months ### "needs more" October 1, 2024 3.0 its been ok still learning and have a lot more too figure out Pros That the field supers can use it as well as other subcontractor's Cons that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists Review Source KP Kent P. Project Manager Construction Used the software for: 6-12 months ### "Raken review" October 1, 2024 4.0 Very positive. After purchase support has been excellent. Pros The daily reporting feature makes it easier for our site supervisors to efficiently provide clear, accurate reports. Cons Tried the timesheet feature but didn't find it any better than our current in house system. We don't have web based Quickbooks. Review Source TH Tonja H. Weatherization Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Coordinator" October 24, 2024 5.0 We were pleased with the system, but we are government funded and were required to use their system. Pros User friendly. The system provided us with all the data that was required to report out on Cons Unable to integrate with other systems, the state required us to use their system and they would not pay for another system plus it would require dual entry. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.