# Page 3 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153591/RAKEN/reviews --- RAKEN 4.6 (248) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 18th, 2026 # Page 3 - Reviews of RAKEN ## Showing most helpful reviews Showing 51-75 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TL Tung L. Accounting and HR Assistant Construction Used the software for: Less than 6 months ### "Raken System" August 3, 2024 3.0 Raken seems somewhat helpful in keeping the details for different jobsites. Pros Raken help keeps track of details at different project locations. Cons Obtaining an invoice from Raken system is challenging. Review Source JC Justin C. Safety director Construction Used the software for: 1-2 years ### "Raken is a great asset " April 3, 2024 5.0 Raken works well for us in the office and the field. Gives everyone one place to put all the jobs and tracking everything moving through multiple job sites. Pros Ability to use in the field helps keep the job running without taking the time out of anyone’s day to run out to look at the job and stream line changes. Cons Toolbox talks could improve for adding people via app vs having to go on desk top. Review Source JG Jenna G. Payroll Construction Used the software for: Less than 6 months ### "Raken works well with sage product" April 4, 2024 5.0 The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready. Pros Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well. Cons Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires. Reason for choosing RAKEN Had the best project management cababilities. Review Source DC David C. Director of Production & Quality Control Construction Used the software for: 2+ years ### "The best suited program for our needs in the management of construction projects for our company." September 15, 2022 5.0 Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed. Pros It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality. Cons Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input. Reason for choosing RAKEN Price and content, Raken had everything we needed to improve our production and make the reports available quickly. Review Source BB Bret B. Estimator Utilities Used the software for: 1-2 years ### "Raken Review " April 3, 2024 3.0 Works well for the most part besides for a few issues here and there. Your team does a good job being accessible and reaching out to help. Certain features we would like to see implemented that don't seem to be on your teams' plans have us looking for solutions elsewhere. Pros Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see. Cons Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet. Reason for choosing RAKEN Passed on from our parent company who had worked with Raken previously. Review Source VR Verified Reviewer Design, Estimate, and project Coordinator Construction Used the software for: 2+ years ### "Construction is Hard, But Daily Reporting Does Not Have to Be" March 5, 2019 5.0 Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports. What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time. Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface. Pros It is a software my guys in the field will and do use. It is simple as that. Cons Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating. Review Source Response from RAKEN March 7, 2019 Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you! DH Diana H. Project Accountant Construction Used the software for: 2+ years ### "Well Organized." April 2, 2024 5.0 It has been great and really love working with Cody Armes Pros I love the daily report. Our owners & CMs love seeing that daily. They never have to worry on what is going on because of the write up and the pictures included on that. Cons So far there is nothing that I don't like about. When used correctly you get a lot of valuable information. Review Source Chris C. CIO Construction Used the software for: 1-2 years ### "Raken has made life easier" December 15, 2022 5.0 Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way. Pros The struggle to produce quality daily reports at construction sites used to be real. Raken gave us an "Easy" button. It is almost hard to imagine life before Raken. Cons Raken has some extremely nice checklist features to collect data on the mobile app. The only con, is that getting to the data behind these checklists is not possible beyond the PDF report that the checklist produces. Review Source TM Tom M. Corporate Safety Director Construction Used the software for: 2+ years ### "Preferred document management platform." April 5, 2024 5.0 Very positive. Much preferred to other platforms I have used or reviewed. Pros Easy to use. Our field team has created reports that have proven to be significant down the road. Cons Difficult to implement changes to the templates. Templates are not very flexible. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN Procore is the Devil! They claim to be all things to the contractor and force departments to embrace inferior subsets. Review Source AC Amy C. Project Manager Construction Used the software for: 1-2 years ### "Great Program for Timecard System" April 2, 2024 5.0 Pros Ease of use for the field employees. Love that we can customize our cost codes and track prevailing wage classifications. Our field guys are notified their time cards are ready and it is very easy for them to go in an approve. The gallery on each project is so easy to use and upload and the one drive integration is amazing for our team! Cons Raken has been very easy to use. It would be nice if there were more features that were customizable. Switched from [Procore](https://www.capterra.com/p/56250/Procore/) Ease of use for field crews. The ability to manage photos and daily work is more user friendly in Raken. Review Source GL Gretchen L. Project Controls Construction Used the software for: 1-2 years ### "Raken construction" August 18, 2022 5.0 There have been some frustration with the program, however the customer service is excellent. Pros The date stamped - time sheets - imported cost codes Cons Can't custom very well - mobile application - signing timesheets or toolbox talks Review Source JM John M. Sr. Project Manager Construction Used the software for: 2+ years ### "Great for construction management " May 11, 2023 5.0 I have used it daily for 13 years between the 2 companies I have worked for Pros You answer questions and upload pictures and the format of the report is put together for you Cons It can be glitchy. I don’t like that you can’t add pictures to the equipment if you have already passed that day Review Source RL Ryan L. Operations Manager Facilities Services Used the software for: Less than 6 months ### "Diamond in the rough...and it is rough! " November 10, 2022 5.0 Fantastic team, all very helpful...I have not spent one minute feeling like a number or a dollar sign. My sales person \[SENSITIVE CONTENT\], phenomenal. One of the best sales approaches with the proper follow up that I have ever been involved with. He made this so easy. This software has made keeping track of what goes where with who and when as easy as can be. Each of my Foremen/Project managers can get their notes in all day long instead of spending 30 minutes to an hour at the end of each day to dump information to the cloud. It's quick, it's fast, it keepsy company moving! Pros Offline functionalityEase of usePriceEasily accsessible in the fielsUsing the App interface for data collecting along with the desktop site for organization and processing info seemlessly integrates my field operators with my office support team so we never miss a beat! Cons Would like a little more customization options but I haven't even had our full set up yet so I am sure it's coming. Would like to be able to assign tasks to mutiple people without recreating the task. Would like name and time stamps on notes. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Probuild](https://www.capterra.com/p/167105/https-www-capterra-com-p-167105-Probuild/) Reason for choosing RAKEN Well one, their sales pitches were terrible...they just wanted to talk to me about the things they think are cool about their product. Raken took the time ask what my needs are and then let me know how they can help me deliver on them. Pricing with Raken is much more practical, as a small company I cannot see paying 10k for startup of software plus 500-1000/monthly in support/service fees with Raken at less than half that price, with better people and better service! Raken IS the Golden Ticket. Review Source ME Miranda E. Coordinator Construction Used the software for: Less than 6 months ### "Coordinator Review" April 2, 2024 4.0 I find Raken to be extremely useful. It provides logging and "eyes in the field" from the office. Pros I like the ease of use, training tool and data logging options. Cons I do not like that I have to contact Tech Support if one of the Techs has found themselves locked out of the app. It would be quicker/easier if I had the option to reset the password link for them. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing RAKEN I am unsure, the owners went with Raken as it worked best with their vision/needs. Review Source PM Philip M. Superintendent Construction Used the software for: 2+ years ### "My Raken app is barely usable." April 8, 2024 1.0 I have been utilizing this app for construction purposes for six years, and it has generally been reliable. However, following an update last summer, the app's performance on my Pixel Pro 7 has been inconsistent. Unlike other apps on my phone, this app now experiences frequent issues. Inputting notes and pictures now require multiple attempts, and the app often reboots and shuts off unexpectedly. Despite reaching out to tech support multiple times and following their suggestions, the problems persist. As a result, I have suggested to my employer that we consider transitioning to Procore. Pros The app is very easy to use when it's working properly. Cons The constant rebooting of the app while trying to utilize it on the job site. Review Source JM Julie M. Facilities Manager Education Management Used the software for: 1-2 years ### "Success with Raken for construction management" May 12, 2023 5.0 We have been really happy with Raken customer support. Pros Raken allows for easily uploading field notes and progress photos. We also have created customized checklists that we use for project initiation, preconstruction and progress meetings and punch list. Cons It would be better if the checklists were available right from the main screen where the daily report is listed. I think that would help team members remember. They are a little bit buried and not intuitive to find. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Review Source MN Marc N. Project Manager-Gen. Superintendent Construction Used the software for: 2+ years ### "Chose Raken" April 3, 2024 5.0 Raken has been a very valuable tool in project tracking and documentation. Pros The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders. Cons The system seems to update periodically without prior warning. A brief heads-up would be helpful. Review Source PF Patrick F. Account Manager Construction Used the software for: 1-2 years ### "Pat Fricko's Review" April 3, 2024 5.0 I like it other that It takes a long time for pictures to load on the app and on the desktop. Pros I like all the pictures. but they do take a long time to load on the app and desktop. Cons It takes a long time for pictures to load on the app and on the desktop. Review Source VR Verified Reviewer Partner Construction Used the software for: 6-12 months ### "Awesome Product" April 20, 2024 5.0 Pros It was simple and combined multiple platforms into one. Cons There is nothing I can think of to list here Review Source JS James S. Supt Construction Used the software for: 1-2 years ### "Excellent " April 5, 2024 5.0 Excellent I really enjoy logging on from any device and it all keeps trac k. Pros Customer support and accuracy I like the way it keeps track of the hours even on other jobs Cons Rollover. And the way it carries over I have no problem and if there is I call customer support Review Source Isauro G. Project Engineer Construction Used the software for: 6-12 months ### "Raken Review" January 10, 2019 4.0 We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time. Pros We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information. Cons Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice. Review Source Response from RAKEN February 4, 2019 Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the 'Dashboard' tool from the app to search through all your old reports. Once in the 'Dashboard', there's a search icon in the top right, feel free to contact our support if you need any help@rakenapp.com if you need assistance. Thanks again! skip S. Sr Superintendent Construction Used the software for: Less than 6 months ### "Construction Technology Trends 2018" October 26, 2018 4.0 I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features). Pros Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC. Cons Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate) Review Source Response from RAKEN March 15, 2019 Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you! JD Joel D. Project Manager Construction Used the software for: 2+ years ### "Great Tool" April 3, 2024 5.0 Pros ability to upload picture directly from phone Cons the only con would be when selecting production tracking cost codes Review Source JW Jon W. Project Manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Awesome product for field accountability" November 10, 2022 5.0 The software has allowed our company to keep an eye on the daily installations at the jobsite. If a PM sees a picture they have a question about, they can immediately reach out to the field workers and discuss it. Having the gallery to go back to if the GC has questions later on in the project has been invaluable on numerous occasions. Pros We have all of our Foremen, Superintendents, and Project Managers using this software. It's perfect for keeping up with what is going on in the field, and provides accountability for each crew to make sure their installs are up to standards and specs. Cons It would be great if the software could integrate more with the device's GPS for features such as time cards. It already uses GPS when setting up a project in the field by using your current location as the project address. Knowing where the employees are when they clock in would be helpful as well. Review Source HO Howard O. General Field Superintendent Construction Used the software for: 2+ years ### "General Field Superintendent " April 17, 2024 4.0 Pros The mobile app is the best, so simple to use while you are walking or in meetings. Cons I do not have any complaints about Raken at this time Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.