# Page 6 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153591/RAKEN/reviews

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RAKEN

4.6 (248)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 18th, 2026

# Page 6 - Reviews of RAKEN

## Showing most helpful reviews

Showing 126-150 of 248 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
President  
Construction  
Used the software for: 1-2 years

### "Documenting and professionalism "

March 13, 2019

5.0

Our overall experience with Raken has been great. We have been awarded new projects because the general contractor liked receiving these reports. Also we have been able to demonstrate the work was done when going through a lawsuit.

Pros

Provides documentation for back up, shows your company is profesional, encourages accountability

Cons

Pictures are sometimes misdated, different profiles add up to the price and it can become expensive.

Review Source

Response from RAKEN

March 19, 2019

Thank you for your feedback! Please reach out to us at help@rakenapp.com and we will be happy to assist you with this.

AE

April E.  
Office Administrator  
Construction  
Used the software for: 2+ years

### "Well worth the money"

March 13, 2019

5.0

Pros

The seamless navigation to all the features. Our project managers will use it because it's easy.

Cons

It's not a negative, but it does have some features that we simply do not use. Making it too integrated can make it a little cumbersome for some new users.

Review Source

Response from RAKEN

March 18, 2019

Thanks for your review and feedback, April! We appreciate it!

CE

Carsandra E.  
Superintendent  
Environmental Services  
Used the software for: 2+ years

### "Saves me time"

October 19, 2018

5.0

For the most part I love this app. Can't wait to see what you come up with next.

Pros

The ease of use. I'm not computer savvy. So this is easy for me to use day to day. Relay information to my boss right away. They can see photos without even coming to the site, especially if there is a change in conditions.

Cons

It will sometimes log ne out for no reason.

Review Source

Response from RAKEN

October 25, 2018

Hello Carsandra, thank you for the review and feedback on how you like the Raken app! We are excited to hear how easy it is for you to use and the communication benefit it adds for your team.

MH

Matthew H.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Great Daily Reporting and Easy"

October 23, 2018

4.0

Experience has been great. Customer service is always really responsive. Owners love the reports

Pros

Super easy to use & explain to others for use. Owners love the Super Daily. Weekly & monthly reports are great ways to keep management involved

Cons

Occasionally email addresses for super dailies get cleaned out and no one gets the reports. which it had some more safety integration or file uploading to use fillable PDFs

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review and feedback, Matthew! Please let us know if you ever experience emails getting removed, we have not heard of this issue and would like to help! We will be sure to pass on your feedback regarding safety functionality to our product team. You can contact us at help@rakenapp.com. Thank you!

VR

Verified Reviewer  
Asistente Legal  
  
Used the software for:

### "Raken its a ideal app to to know how going your construction proyects "

May 7, 2018

5.0

Pros

excellent initiative that seeks to simplify construction reports, in which state is the work, photos of it, etc

Cons

Regarding the Latin American market, this application has not really been known. In that sense they should expand their communications to other markets

Review Source

Response from RAKEN

August 31, 2018

Thanks for the review! Happy to hear we help you keep up-to-date with your projects. We hope to expand into other markets soon!

RP

Richard P.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Great software"

March 13, 2019

4.0

Raken helps keeps everyone accountable for their progress because they know the owner, as well as everyone involved with the job, will receive a weekly report from us.

Pros

Raken helps provide accountability on the job and let's the customer know what is going on each week. I compile daily reports for myself and every week I email a weekly report detailing what has happened to the owner

Cons

No issues so far that I have found. The app is great.

Review Source

Response from RAKEN

March 14, 2019

Thank you for the review and feedback, Richard!

RG

Richard G.  
Project Superintendent  
Construction  
Used the software for: 6-12 months

### "Raken Review "

October 23, 2018

5.0

Pros

I personally like that it’s available on all my devices and that I get reminders to complete my daily activities.

Cons

The daily and Survey part of the application does not have the option to duplicate your daily activities everyday. As an example rebar placement activities sometimes go on for up to week and it would be great to be able to input that activity once for the remainder of the week.

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review and feedback, Richard! We have a great feature in our app that allows you to copy your most recent work logs onto the current report. Once you enter Work Logs, please look for the circle arrow on the top right of the screen. As long as you have not entered any logs for the day, you will be able to copy your most recent logs. This is helpful when you¿re working on the same activities day after day. Please contact us at help@rakenapp.com if you have any questions!

VR

Verified Reviewer  
Project Manager  
Construction  
Used the software for: 2+ years

### "making dailies easy and keeping them looking professional "

March 13, 2019

5.0

Very good experience, can't imagine not using Raken now that we do..

Pros

This software is easy to use, and looks sharp. The layouts and the reports look professionally done.

Cons

no complaints at this time. It works well, and I am satisfied.

Review Source

Response from RAKEN

March 29, 2019

Thank you for the review and feedback!

JS

Joe S.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Updates needed"

October 24, 2018

3.0

I have pushed to have this as my recording system on all my projects. Over all experience is great, just frustrating when a photo wont load, that's the only way I find out that it requires an update

Pros

Ease of use and relay ability to the field is great

Cons

No notifications when updates are needed

Review Source

Response from RAKEN

October 30, 2018

Thanks for your review and feedback, Joe! Updates typically only include improvements and enhancements, older versions can still be used. With that said, we will be sure to notify the Product team about your feedback. Thank you!

supun P.  
Student  
Civil Engineering  
Used the software for: 2+ years

### "Raken for reporting of construction"

July 30, 2019

5.0

Easy to use,simply and fast software to use to reports.

Pros

RAkEN is easy to use in construction document works.

Cons

At once all pictures or reports can not be exported.

Review Source

Response from RAKEN

July 30, 2019

Thank you for the review and feedback, Supun!

Joshua D.  
Application Support Engineer II  
Construction  
Used the software for: Less than 6 months

### "Daily reporting made simple"

April 15, 2019

4.0

Daily details, site condition reporting, time tracking, estimating.

Pros

The ease of use of the app for recording daily details and work conditions. Turning those entries into reports that actually make sense and produce information that can be used to improve planning and estimation. The streamlining of daily reports from the field is incalculably useful. Our workforce can complete detailed reports when it suits them, from wherever they are. Using the time tracking module allows for more accurate estimating and take-off. We can compare jobs to similarly sized ones and have a completely accurate picture of what to expect. Raken has considerably reduced scope creep.

Cons

nothing so far, I've only heard positive feedback from the field, and haven't personally encountered any difficulty.

Review Source

Response from RAKEN

April 16, 2019

Thank you for the detailed review and feedback, Joshua! We appreciate you listing out the ways that Raken helps you on projects.

CR

Charles R.  
Quality Engineer  
Construction  
Used the software for: Less than 6 months

### "Impressed"

August 20, 2019

5.0

Daily electronic reporting, internally and externally with trade partners (subcontractors) and other stakeholders and collaborators, has NEVER been easier. Service has been top notch. I genuinely like this platform. I hope that they can continue to add modules while maintaining the sleek and intuitive design. Simple is good, very good. Please don't screw it up

Pros

Clean, very clean. Easy, very easy. Not too "heavy" yet fully capable of accomplishing solid outputs while maintaining simple and intuitive user input experience. This platform appears to have been built and designed by folks who REALLY know the industry and it's challenges.

Cons

Unintentional deletion of previously entered data is a concern.

Review Source

Response from RAKEN

August 21, 2019

Hey Charles, thank you for the awesome review. We love hearing this kind of feedback and look forward to keeping things top-notch for you and your team in the future.

aL

andrew L.  
General Superintendent  
Construction  
Used the software for: 1-2 years

### "Great Daily Reporting Software"

January 10, 2019

5.0

I am enjoying using Raken and find it a valuable tool in managing my project.

Pros

I love the easy the auto populating of weather, the ease of documenting your day to day activities, visitors, delays and safety.

Cons

I would like a easier/ more specific sort function for monthly reporting, i.e weather days, man hours per sub etc.

Review Source

Response from RAKEN

January 11, 2019

Thanks for your feedback! Not sure if you¿ve seen it, but we offer a monthly summary report that automatically compiles the key stats from your job. If this report doesn¿t incorporate what you need, please email us at help@rakenapp.com so we can discuss what would help you with your monthly reporting. Thanks again!

MR

Maria R.  
Administrative Assistant  
Construction  
Used the software for: 6-12 months

### "Sooo Thankful"

October 19, 2018

5.0

On a personal level I have recommended it to my spouses work and friends who also do Construction and how Raken keeps track of daily process

Pros

No more Excel Spreadsheets, the Field Employees have cut their time by over 75 %, and it's in real time. The live updates, seeing those activities make me feel like I am right there. We have multiple jobs in different areas in California and having the opportunity to see who's at the Job-site and what has been done for that day.

Cons

I really don't have a dislike, Raken is super friendly, there are some videos on how to use Raken, but I created my own SOP for my back up and training for any new field employee

Review Source

Response from RAKEN

October 25, 2018

Hey Maria, thank you for the review! It's awesome to hear that Raken makes a big impact for you and your team.

VR

Verified Reviewer  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Happy Customer"

March 13, 2019

5.0

Pros

Taking photos from within the app is fast and easy. The timecard option is very nice for keeping track of multiple crews. Definitely sames me a lot of time everyday. Instant weather capture is a great.

Cons

A keyword search function would be very handy to find a past event.

Review Source

Response from RAKEN

March 19, 2019

Glad to hear Raken is working out well for you! To keyword search, please use our dashboard on the mobile app or the website. It will pull up all instances that the word in question was used in the past. Please reach out to help@rakenapp.com and we will give you a walk through of this if needed. Thank you!

JB

Jason B.  
IT Admin  
Construction  
Used the software for: 2+ years

### "Tremendous Help"

October 23, 2018

4.0

We were using excel spreadsheets for reporting. Raken is much more user friendly and accurate since the user can do it from their phone/iPad.

Pros

Ease of use. New users pick it up very fast.

Cons

As an admin I cannot change users passwords, I have to email Raken support.

Review Source

Response from RAKEN

October 29, 2018

Thanks for your review and feedback, Jason! We will be sure to pass this as a feature request to our Product team. If you need any help in the meanwhile, please contact us at help@rakenapp.com. Thank you!

RG

Rick G.  
Field Superintendent  
Construction  
Used the software for: 1-2 years

### "Field Superintendent "

October 20, 2018

5.0

Pros

I like the fact that as I go throughout the day I can pull up a specific job/project and input about production or problems that arise ...

Cons

It is kind of confusing to figure out how to edit if you’ve already signed Report for that day ...at least for myself .. I’ve gotten it down now though once I figured out what need to do ..

Review Source

Response from RAKEN

October 22, 2018

Thank you for the review Rick! We are glad that Raken makes managing multiple projects easier for you. If you ever need support or help figuring out the best way to use the Raken app, don't hesitate to call us at 866-438-0646. We're happy to help with any issues you may have.

VR

Verified Reviewer  
Office Administrator  
Construction  
Used the software for: 6-12 months

### "I like it"

October 23, 2018

4.0

Has made payroll easier

Pros

makes payroll a lot easier & keeping track of our jobs

Cons

The app keeps logging my guys out & they have problems logging back in. I am having problems getting my reports

Review Source

Response from RAKEN

October 30, 2018

Thanks for reaching out! We haven¿t heard of any issues in regards to logging in to the app. If you have any issues, please contact us at help@rakenapp.com. As for getting reports, the best thing to do is to set up your email as the automatic recipient of all your projects¿ dailies. That way the report will arrive in your inbox automatically once signed by the superintendent. Please let us know how we can help!

BE

Brian E.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Makes my life easy"

March 13, 2019

3.0

has made daily job journaling for office and out of state clients a breeze

Pros

ease of use for our field guys to use the software on their phones, tablets, computers

Cons

flexibility to add different additional categories and sub-tasks.

Review Source

Response from RAKEN

March 20, 2019

Thank you for the review and feedback, Brian! Please reach out to us at help@rakenapp.com and we will be happy to show you how you can use Raken to accomplish this! Thank you!

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Raken Daily Reporting"

March 12, 2019

4.0

Raken is the most affordable and efficient daily reporting tool and report generator I have used thus far.

Pros

The reporting through the subcontractors allows for the easiest and most time efficient daily documentation.

Cons

When multiple users input data offline there is a disconnect for choosing which data supersedes the others

Review Source

Response from RAKEN

March 18, 2019

Glad to hear Raken is working out well for you! We¿re currently making further improvements to our offline mode so it would be great to understand your use-case fully. Feel free to reach out by email to help@rakenapp.com with any questions. Thanks!

BR

Ben R.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Raken Review 10-23-18"

October 23, 2018

4.0

Pros

Its great to get updates from my superintendents daily, even if I don't speak to them directly.

Cons

This is probably a setting issue, but I can't add extra comments to the reports while I'm reviewing what the superintendent has written.

Review Source

Response from RAKEN

October 29, 2018

Thanks for reaching out to us, Ben! Please contact us at help@rakenapp.com. It does sound like a settings or permissions issue. We will be more than happy to help!

VF

Vince F.  
Field PM  
Construction  
Used the software for: 1-2 years

### "Work in progress"

October 23, 2018

3.0

Pros

The ability to attach pictures for daily logs to each sub. That you are continue to improve software.

Cons

That roll over does not roll every thing over out side the work load. If I have a concern or delay I want to track that daily.

Review Source

Response from RAKEN

October 30, 2018

Thanks for your feedback, Vince! We will be sure to communicate your suggestion to our Product team. Thank you!

LW

LEO W.  
Sr. Project manger  
Utilities  
Used the software for: Less than 6 months

### "Great Tool"

March 12, 2019

5.0

Very happy, customer service is great.

Pros

We find that our daily reports more accurately reflect the days activities as the foremen can complete them throughout the day directly from their phones as opposed to waiting until days end.

Cons

I'd like to see a section added / option available for carrying over information day to day and not having to re-enter it daily. e.g.we track all rental equipment onsite and we'd like to be able to enter it once and then modify as needed.

Review Source

Response from RAKEN

March 18, 2019

Glad to hear Raken is working out well for you, Leo! We have a 'roll over' feature in our Work Log section which allows for you to copy over entries made the previous day. Here's a quick video on this: https://www.rakenapp.com/video/work-log-rollover-tutorial-video We're constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to help@rakenapp.com. Thanks!

GM

Gary M.  
Site Super  
Construction  
Used the software for: 2+ years

### "An Assett"

March 13, 2019

5.0

Saving time

Pros

Ease of use, Features and the commitment from your support staff

Cons

Cost for all the features for a single user

Review Source

Response from RAKEN

March 14, 2019

Thanks for the review, Gary!

DK

Dave K.  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "Review from Construction Manager"

March 13, 2019

4.0

Overal Raken is a great tool!

Pros

Once you setup the project, the site super has the template automated for their daily use. Multiple users can contribute to the same, single daily report. When you're working on larger projects, this is vital.

Cons

It'd be nice to view all of the daily reports for the project in a "file folder" view instead of needing to download a group first. I'm not sure if you can change the naming format before download, but that would be a nice feature as well.

Review Source

Response from RAKEN

March 19, 2019

Thanks for your feedback! Glad you're finding value from Raken. Please reach out to help@rakenapp.com so we can get further clarification on your request. We've built Raken on feedback just like yours. Thank you!

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