# Page 7 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153591/RAKEN/reviews

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RAKEN

4.6 (248)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 18th, 2026

# Page 7 - Reviews of RAKEN

## Showing most helpful reviews

Showing 151-175 of 248 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NA

Noah A.  
CEO  
Construction  
Used the software for: I used a free trial

### "Great idea but missing some key features"

January 22, 2019

4.0

Pros

Easy to use and take photos for daily construction reports. App works well and didn't crash on me. Unlimited photo storage as well as nice PDF output if needed.

Cons

I really wanted to like this software. Unfortunately it is missing some key features that I needed. You are not able to customize the reports enough for our use. Most importantly you are not able to make some fields required. I need to know YES or NO if a safety walk has been completed that day. The pricing is also way too high for a daily reporting app. Customer Service was very good and they seem to really care but they are missing some basic features.

Review Source

Response from RAKEN

January 23, 2019

Thanks for your feedback, Noah! As Raken was built entirely around customer feedback, we really appreciate hearing what would help you with your reporting process. I¿m submitting your request to have a mandatory field inside the survey section. Hopefully that¿s something our team will be able to implement in a future release. If there¿s anything else you would like to see, please feel free to reach out to us at help@rakenapp.com. Thanks again!

JP

Joseph P.  
President  
  
Used the software for: 1-2 years

### "My Raken review"

November 16, 2017

4.0

Pros

Time stamped pictures, weather clips for different times of day, Multiple people can use and the final reports are easy to read and nice.

Cons

They is not a section for Overtime hours. Sometimes I want to pull 1 employees hours for all jobs for the week and that is not an option.

Review Source

jM

james M.  
project manager  
Construction  
Used the software for: 1-2 years

### "raken review"

October 23, 2018

5.0

using raken for pictures/progress/documentation is awesome. Being able to document things in todays construction world is extremely helpful. Raken makes it easy and efficient to do so

Pros

Being able to document anything/everything daily is very useful easy to use for workers being able to do it on phone is very efficient

Cons

no cons, cant think of anything I dislike

Review Source

Response from RAKEN

October 29, 2018

James, we are excited to hear that feedback from you! Visual progress documentation is very important and we are glad to see that you enjoy using Raken for that. Thank you for the review.

SM

Shawn M.  
Manager  
Construction  
Used the software for: 1-2 years

### "User friendly"

October 24, 2018

5.0

Pictures & videos are everything when it comes to project documentation. This app has this ability more than any other app I’ve seen.

Pros

I have the ability to give it to field foreman for site documentation and they are able to keep jobs on track.

Cons

I do like the original version before the software update. Seemed more streamline.

Review Source

Response from RAKEN

October 30, 2018

Hey Shawn, thank you for the feedback! We'll pass your comment about the update on to our product team. We appreciate the review. Please contact us at help@rakenapp.com if you need any help or have any questions!

VR

Verified Reviewer  
oficial  
Construction  
Used the software for: 6-12 months

### "es una plataforma de gestion de proyecto y tareas "

September 7, 2023

4.0

Pros

la facilidad de uso y la eficacia en la gestion y organizacion de tareas y proyectos

Cons

la falta de fiabilidad y la dificultad para encontrar informacion precisa

Review Source

EB

Eric B.  
Project Superintendent  
Construction  
Used the software for: 1-2 years

### "Easy to use"

January 10, 2019

5.0

Customer service was quick to help resolve problem when needed.

Pros

Easy to follow videos to help with use and options that are available. Reduced time filling out reports. Adaptable format to conform reports for different types of jobs.

Cons

Have not found any yet very easy to get started and use.

Review Source

Response from RAKEN

January 11, 2019

Thank you for the review, Eric! Happy to hear that the videos are helping out and that reporting is taking less time. If you ever have questions, always feel free to reach out to us at (866)438-0646 or help@rakenapp.com.

J(C

James (Edy) C.  
Electricial Forman  
Construction  
Used the software for: 1-2 years

### "Dumb not use"

March 13, 2019

4.0

Pros

Easy to use and share your reports, saves time and money while reducing your liability for lack of site reporting.

Cons

Ease to custome design headers, would love a color sampler to match logo background

Review Source

Response from RAKEN

March 18, 2019

Thanks for your review and feedback, James!

DS

Dan S.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Raken Review"

October 23, 2018

5.0

Pros

Easy to use. Only takes a few minutes to set up and train new users. Autofills previously used contractors to save time. The built in picture attachments makes it easy for those in the office to see progress.

Cons

We have not real issues with the software at this point.

Review Source

Response from RAKEN

October 29, 2018

Hello Dan, thank you for the review and feedback! Field to office communication is so important and we are happy to hear that you are finding a lot of value in Raken for that purpose.

JH

Josiah H.  
Project Manager  
Restaurants  
Used the software for: 1-2 years

### "THE BEST REPORTING OPTION"

October 23, 2018

5.0

Pros

Our owners love the effective communication that the daily report offers. I personally love how easy it is for our team to use. #1 reason I love Raken is the repeat business it helps us genaerate.

Cons

It took a few weeks for our team to take hold. Once they did it is a game changer.

Review Source

Response from RAKEN

October 29, 2018

Josiah, it is fantastic to hear that Raken helps generate repeat business and makes for effective communication between you and the owners. Thank you for the review!

AK

Aleksandr K.  
Construction Superintendent  
Construction  
Used the software for: 2+ years

### "Great APP "

October 23, 2018

5.0

No any issues using this APP

Pros

Dear “Raken” team, I’m very appreciated for great APP. I’m enjoying using “Raken”. Best Regards, WWCC Site Supervisor,

Cons

Thanks. Great software! Best regards..

Review Source

Response from RAKEN

October 29, 2018

Hello Aleksandr! Thank you for the review, we are happy to hear that you enjoy using the app.

BJ

Ben J.  
General Superintendent  
Construction  
Used the software for: 1-2 years

### "Great product"

November 8, 2016

5.0

Raken has been the most helpful software tool I've used in my 24 years in construction. In addition, they are constantly putting out new updates and improvements and their support is the best I've ever seen. Highly recommend to any superintendents/PMs.

Pros

Easy to use, fast, mobile, automatically sends professional reports to project managers and owners

Cons

None

Review Source

Response from RAKEN

November 8, 2016

Thanks for your great feedback, Ben! As always, feel free to reach out to help@rakenapp.com if you have any questions, or need assistance.

Charuka R.  
Student  
Civil Engineering  
Used the software for: 6-12 months

### "Review on Raken"

August 1, 2019

5.0

It saves my time , so I am not stuck in my table for all over the day.

Pros

I can create reports quickly and it allows to access without internet connection

Cons

It is unable to keep the track of the equipment in the application without a CRM

Review Source

Response from RAKEN

August 20, 2019

Thanks for the feedback, Charuka! We have some exciting new features coming very soon that handle equipment and materials tracking, so stay tuned.

GL

Gregory L.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great Product"

January 10, 2019

5.0

This is helping us with documenting the daily activities on our construction sites with our field managers. We now have clear and concise reports in the case of an issue that could arise.

Pros

Clear and concise daily reporting functions. Very intuitive for new people to pick up.

Cons

I don't have any dislikes. This software meets all of our expectations.

Review Source

Response from RAKEN

January 11, 2019

Thank you for the feedback, Gregory! We're glad you find it easy for everyone to use!

JW

Jeremy W.  
Superintendent  
Construction  
Used the software for: 1-2 years

### "Very Helpful Product"

March 13, 2019

5.0

Easy to use

Pros

Helps keep projects in track and all organized into trackable and manageable app

Cons

Nothing that I can think of. Great overall product.

Review Source

Response from RAKEN

March 20, 2019

Thank you for the review and feedback, Jeremy!

MP

Marc P.  
Asst. Superintendent  
Construction  
Used the software for: 1-2 years

### "Big help"

January 15, 2019

5.0

Outstanding

Pros

Ease of use, time saver, all encompassing

Cons

No complaints, absolutely nothing, great for the subcontracting community as well

Review Source

Response from RAKEN

January 16, 2019

Thanks for the review, Marc! We appreciate your feedback.

JK

James K.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Plumbers Daily"

October 23, 2018

5.0

This is a great tool for counting hours on a job and tracking all points if views you may need at a later date

Pros

How it gps my location and weather. Easy to input to logs

Cons

I really don’t have any options I don’t like

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review, James!

JP

Jordan P.  
Various  
Construction  
Used the software for: Less than 6 months

### "Great Simple App "

March 12, 2019

5.0

Raken has been a great tool for me to keep track of progress on all projects even if I can't make it out into the field each day. Superintendents enter all information and pictures, which keeps me up to date and current when dealing with clients and tracking the schedule.

Pros

Simple Interface, focused functionality makes it simple. Great to help keep record of conversations with subs and document safety concerns.

Cons

not really any cons. Would be cool if you could build a schedule in it for your projects.

Review Source

Response from RAKEN

March 18, 2019

Glad to hear Raken is working out well for you, Jordan! Although we don't have a schedule functionality on our immediate roadmap, we're constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to help@rakenapp.com. Thanks!

VR

Verified Reviewer  
Project Manager  
  
Used the software for:

### "digital time cards"

June 5, 2018

4.0

Pros

Its at the fingertips of the foreman and since they are typically on their phone or computer then this is a fast option.

Cons

We currently use a all in one project management software that has this option included so we have no use for a stand alone.

Review Source

Response from RAKEN

August 31, 2018

Thanks for the review! We have native integrations with all of the top project management solutions. If you find Raken's reporting better than those solutions, you can automatically sync your daily reports and time cards into all-in-one tools.

CY

Chuck Y.  
Project Superintendent  
Construction  
Used the software for: 1-2 years

### "Very detailed"

March 13, 2019

5.0

Very good.

Pros

I like the amount of detail you can put in.

Cons

It does take a little longer to do the report but overall detail superceeds.

Review Source

Response from RAKEN

March 19, 2019

Thanks for your review and feedback, Chuck!

SH

Scott H.  
Customer Support Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Client communication"

October 23, 2018

4.0

We use Raken as a daily communication with our clients to keep then apprised of everything going on with their projects. For that purpose, Raken is amazing!

Pros

Our clients love receiving the daily reports from our technicians.

Cons

Mobile app is a little clunky. Could use some help.

Review Source

Response from RAKEN

October 30, 2018

Thanks for reaching out, Scott! Would love to hear more about experience with Raken. Can you please contact us at help@rakenapp.com? Thank you!

SE

Scott E.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Amazing "

October 24, 2018

5.0

100%%

Pros

The ability to portray a project the superintendents eyes.

Cons

Nothing you can even use your daily report app as a field report or defficency list or punch list it’s great.

Review Source

Response from RAKEN

October 30, 2018

Thanks for the review, Scott!

SK

Scott K.  
Carpenter Superintendent  
Construction  
Used the software for: 1-2 years

### "Raken Review"

October 23, 2018

5.0

I am able to capture all subcontractor work loads daily. This is very helpful. I can also look back to see the amount of total hours worked whether it’s weekly, monthly or job duration.

Pros

Being able to post photos with the description of work being performed.

Cons

I really have no complaints to talk about.

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review, Scott! It's awesome to hear that Raken's features help you a lot on the jobsite.

LV

Leo V.  
Field Supervisor  
Construction  
Used the software for: 1-2 years

### "New user"

October 24, 2018

5.0

I really enjoy using the app

Pros

The ease of passing along information to everyone on the team

Cons

The speed of the software uploading photos

Review Source

Response from RAKEN

October 30, 2018

Thanks for your review and feedback, Leo! We¿re currently making improvements on photo upload speed while using low internet signal. Also, please stay tuned as we¿re soon releasing a new version of the app that will allow for you to work on Raken offline. Thank you!

BG

Bret G.  
  
  
Used the software for:

### "No more log books! "

March 24, 2017

5.0

As a Superintendent for a commercial construction company, it is hard to find time to sit down and fill out your log book. Let alone track down pictures and organize them so they relate to that day. Good luck gathering this information in a timely manner! Then I ran across Raken. Didn't know anything about it but seemed worth the try. Did the 15 day trial, they even let me try it for longer. Then I introduced it to my superiors and now we use it company wide. Even the old timers can run it! Convenience is probably the best part about it. For example, if someone asks me in a meeting what I did on a certain day. I don't have to sit there and think. I just open Raken, go to the date, and boom, there it is. Another example, you can assign tasks to people on the team and give them due dates. And it stays open until that person says it is complete. This helps to keep people organized and you can hold people accountable. I can go on and on about Raken. They continue to adapt and make it easier to keep the entire team involved. Shoot, as a General Contractor, Raken lets subcontractors use it under us and it compiles their log with ours and makes one nice daily, weekly or even a monthly report. AWESOME!

Review Source

Response from RAKEN

March 24, 2017

Thank you, Bret! We're proud to serve Sampson Construction. If you need anything, please let us know!

SF

Stephen F.  
President  
Construction  
Used the software for: 1-2 years

### "Best Reporting App Ever!!!"

March 23, 2017

5.0

I have been using RAKEN for about 2 years. I couldn't be happier with the ease of use, time savings, outstanding format and customer service. I HIGHLY recommend this to any contracting firm looking for a way to streamline their daily reports.

Pros

Ease of use and quality of format

Cons

Need for network when filling report

Review Source

Response from RAKEN

March 23, 2017

Thank you, Stephen! Glad to be helping out your team! If you ever need anything, please let us know!

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