# Page 9 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153591/RAKEN/reviews

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RAKEN

4.6 (248)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 18th, 2026

# Page 9 - Reviews of RAKEN

## Showing most helpful reviews

Showing 201-225 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Chris W.  
Senior Project Supt  
Construction  
Used the software for: 6-12 months

### "Save time on your daily reports"

October 23, 2018

5.0

Raken has helped us to create detailed, accurate reports that will hold up to scrutiny years later.

Pros

We most like that it is seamless across portable devices and computers in the office/ trailer.

Cons

I could think of no negatives related to this software.

Review Source

Response from RAKEN

October 29, 2018

Hey Chris, thanks for the review! It's awesome to hear feedback like this as it pertains to the future value that Raken has for possible disputes.

AF

Angi F.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Perfect for any size company..."

October 26, 2018

5.0

The reps are fantastic. They are great with follow up (and patient when your schedule is total chaos and they have to chase you to catch up). Response time is phenomenal on any issue I've had to contact them for. Tools are great...app itself...tutorials...customer service resources, etc.

Pros

The versatility of the components, ease of use for our field guys (some are not very tech savvy), ability to utiltize tools for many different administrative tasks...almost a one-stop shop for what we need with the growth of our company.

Cons

Would like to be able to customize things a little bit more than what is available.

Review Source

Response from RAKEN

October 31, 2018

Hello Angi, thanks for the review and feedback. We will continue to improve our customization options as we have had many requests for this. Please stay tuned. Thank you!

BS

Brett S.  
Project Coordinator  
Construction  
Used the software for: 6-12 months

### "SBI Review"

October 23, 2018

4.0

Pros

Ease of tracking all daily site activities.

Cons

Sometimes roll over feature doesn't work.

Review Source

Response from RAKEN

October 30, 2018

Thanks for the review and feedback, Brett! The roll over feature will only work if you have not made any log entries for the current day. The best way to use it is to roll over first thing when you start reporting, then add additional logs. If you have any questions about this, please contact us at help@rakenapp.com.

WB

Woody B.  
Project Superintendent  
Construction  
Used the software for: 1-2 years

### "Short and sweet"

March 10, 2017

5.0

All in one app very little time to do,covers all the things I need,easy to load pictures,automatic weather,and places for all the info

Review Source

Response from RAKEN

March 14, 2017

Thanks for the review, Woody! Glad to have the Sylvester & Cockrum team onboard!

AB

Alan B.  
Senior Representative  
Construction  
Used the software for: Less than 6 months

### "Makes my day easier"

March 13, 2019

5.0

The daily report is putting time back into my day. I can do a report while at the building and don't have to do it from my vehicle or office.

Pros

With Raken I can check my jobs, take notes and photos, and quickly send to the customer. The customer knows I have been there and can review progress right from my email.

Cons

You do have to move up to the much more expensive option to customize your daily report.

Review Source

Response from RAKEN

March 14, 2019

It's great to hear how Raken is helping you save time and update customers efficiently! Thanks for the review, Alan.

MM

Mikal M.  
Field Coordinator  
Construction  
Used the software for: Less than 6 months

### "Very satisfied with few helpful hints. "

October 23, 2018

4.0

Overall very satisfied with the software. I use it more every day than I do email. It is very good with documenting. I would just make a way for you to edit or write on the pictures that you take so you can emphasize certain parts of pictures and not The Who.e pictures

Pros

It is very easy to fill out and follow along with all that I do doing the day. It works well with documenting and helps me to make good notes that I can go back and change until I am satisfied with the report.

Cons

That during the survey it always takes me all the way out of the survey when I hit the back button and not back to the last entry.

Review Source

Response from RAKEN

October 30, 2018

Thanks for your review and feedback, Mikal! We will be sure to communicate your suggestion to our Product team. Thank you!

AK

Aladdin K.  
PM  
Construction  
Used the software for: 6-12 months

### "Tech friendly"

October 23, 2018

5.0

Pros

This program is easy to use for some of our staff who is not tech friendly. The ease of this program works for our field.

Cons

In all honestly there is no cons in my end of this application.

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review, Aladdin! We are happy to hear that you and your staff find Raken to be effective and easy to use.

VT

Victor T.  
Senior Superintendent  
Construction  
Used the software for: 6-12 months

### "User Friendly"

October 24, 2018

4.0

Since purchasing this program our field supervisors are turning in daily reports more due to the easy use of the program.

Pros

It is very user friendly and is very easy to learn.

Cons

Nothing bad to say. The software fits our field supervisors perfectly.

Review Source

Response from RAKEN

October 30, 2018

Thanks for the review and feedback, Victor!

VR

Verified Reviewer  
Operations Manager  
Hospitality  
Used the software for: I used a free trial

### "Raken is great"

January 10, 2019

5.0

Pros

Great for clients to be able to use the software and keep track of projects remotely.

Cons

It seems like the categories could be simplified. There should be no need to click through 7 headings to see all of the information.

Review Source

Response from RAKEN

January 11, 2019

Thanks for your feedback. I¿ll pass this along to my team as a suggestion to make navigation easier for you. If there¿s ever anything else you¿d like to see in the future, please feel free to email us at help@rakenapp.com. Thanks!

Rafael X.  
Civil engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Easy to be organized"

August 31, 2019

4.0

Many simple and easy to learn how to use can be used by cell phones for example without losing quality in the process

Pros

Its great, easy-to-understand interface makes it easy to track and track tasks and adds much to your perfect report creation.

Cons

By the time I use this tool I could not identify any flaws or defects, always met me in all my goals.

Review Source

Response from RAKEN

September 25, 2019

Thanks for the feedback, Rafael!

LD

Luke D.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Raken can Help"

October 23, 2018

5.0

Pros

I like that i can find all my pictures for the project in the same place. Also once the user figured it out. Its user friendly.

Cons

The reports are not as customizable as i had hoped.

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review and feedback, Luke!

VR

Verified Reviewer  
Engineer in Training  
Civil Engineering  
Used the software for: 1-2 years

### "Great mobile app"

July 23, 2019

4.0

Pros

Works great on all our phones/tablets we need it to. Easy to add photo/video to reports.

Cons

voice to text is spotty. Better to just type in. Other than that, no real complaints.

Review Source

Response from RAKEN

July 24, 2019

Thanks for your review and feedback of Raken!

RM

Rafael M.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Daily reports made easy!"

December 4, 2018

5.0

Pros

For me, what I like most about this product is that is so easy to use. Making new projects, updating them, adding pictures and comments to each project is ridiculously easy. And to top it off the way it automatically takes everything you input and converts it into a daily report pdf is great.

Cons

There really are no cons with this software.

Review Source

JS

James S.  
Wellman Crescent  
Construction  
Used the software for: Less than 6 months

### "Excellent program"

October 23, 2018

5.0

Very happy with this app.

Pros

Easy to use and a great way to organize your job

Cons

I would like there to be day of the week written beside dates in the calendar.

Review Source

Response from RAKEN

October 29, 2018

Thanks for your feedback, James! We will bring this back to our Product team and will evaluate. Assuming this change would make it easier for you to locate reports in the past, correct? Please let us know otherwise! You can reach us at help@rakenapp.com. Thank you!

AD

AUSTIN D.  
Construction Project Superintendent  
Construction  
Used the software for: Less than 6 months

### "Project Management Daily Report "

October 24, 2018

5.0

Sub contractor tracking

Pros

Ease of use and communication awareness

Cons

Very basic in project tracking experience

Review Source

Response from RAKEN

October 30, 2018

Thanks for your review and feedback, Austin! Will you please clarify what you¿d like to see on Raken in regards to project tracking? We currently allow for customers to track job progress through Daily Reports, Weekly Reports, Monthly Reports, Manpower Reports, Time Card Reports, Dashboard Newsfeed, Executive Insights, Delay Tracking, Safety Issues Tracking, and others. We will be more than happy to connect to gather your feedback and show you our advanced features. Feel free to reach out at help@rakenapp.com. Thank you!

JL

Jeremy L.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Great app "

October 19, 2018

5.0

Awesome.

Pros

Progress photos Manhours worked Reports

Cons

The time card function doesn’t give you much room for adjustments.

Review Source

Response from RAKEN

October 25, 2018

Thanks for the review and feedback, Jeremy!

CM

Casey M.  
Executive  
Construction  
Used the software for: Less than 6 months

### "Excellent Support"

February 28, 2019

5.0

Our experience was superior in every conceivable sense. In particular, the support staff excels.

Pros

The software is intuitive, easy to use, and requires little extensive training

Cons

Honestly I do not see any cons at this point.

Review Source

Response from RAKEN

March 5, 2019

Thanks for the feedback, Casey! We are very happy to see our customers having a superior experience with Raken.

jP

jim P.  
Superintendent  
Construction  
Used the software for: 6-12 months

### "GREAT reporting app"

March 23, 2017

5.0

great, easy to us, best on line reporting system i have ever used. I will recomend this to other people in my field.

Pros

ease of use

Cons

none

Review Source

Response from RAKEN

October 29, 2018

Thanks for the review, Jim!

JF

Josue F.  
Project Manager  
Construction  
Used the software for: I used a free trial

### "Easy to implement & use"

October 23, 2018

5.0

I was very pleased with the ease of use of this software and the time it saved us all!!

Pros

Raken is easy to use and very intuitive. This saves my superintendent time, which equates to more time spend elsewhere in the field.

Cons

None. I had an issue with pulling the weather for a night shift work, but the customer service was able to assist me with that (new update would be issued).

Review Source

Response from RAKEN

October 29, 2018

Josue, that's what we're going for! Saving time in reporting so that important time can be spent somewhere else in the field. Thanks for the review!

DJ

David J.  
Health and Safety Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Great tool"

October 23, 2018

5.0

Easy start up and customer service is excellent

Pros

Very easy to use and adapt to any job site.

Cons

Nothing, great product. Very helpful on our sites. Nothing negative to say about it.

Review Source

Response from RAKEN

October 29, 2018

Hey David, thank you for the review and feedback. We are glad you find Raken helpful and easy to use on the jobsite!

NZ

Neven Z.  
Closing Goalie  
Financial Services  
Used the software for: I used a free trial

### "my review"

March 12, 2019

5.0

Pros

Its not so much about the software itself, but I love the time it saves! I am able to focus on doing what I do best yet we are still able to function as a company and stay in the loop with what is going on around us. It enables us to share information easily and efficiently without using so many words, papers, and documents.

Cons

I am not the most tech savy person nor do I love having my smartphone on job sites all the time. These are just kind of prices to pay to use the software and the pros outweigh the cons.

Review Source

Response from RAKEN

March 13, 2019

Hello Neven, thank you for the review and feedback!

sW

smith W.  
superintendent  
Construction  
Used the software for: Less than 6 months

### "easy access reopt writing "

October 23, 2018

4.0

I like the software because it’s self-explanatory easy to maneuver easy to go back to research the format is professional and clear and very informative

Pros

easy access I have the software on my iPad, my phone, and my computer where ever I have the access to finish my report quickly and effectively

Cons

At the moment I haven’t found anything that I dislike

Review Source

Response from RAKEN

October 29, 2018

Hey Smith, glad to see that the app is self-explanatory and easy for you to use. Thank you for the review!

NS

Nick S.  
Safety  
Construction  
Used the software for: Less than 6 months

### "Workplace review"

January 10, 2019

4.0

We are capturing our employee and subcontractor hours, jobs completed and progress updates. Overall its a great tool ton use.

Pros

It is very user friendly and simple to use, especially with some non tech savvy personnel in the work crew.

Cons

I use my device quite a bit so if my battery runs out I have to wait to update any info.

Review Source

Response from RAKEN

January 11, 2019

Thanks for the review, Nick! Glad to hear that even the non-tech savvy personnel can use Raken!

MK

Michel K.  
Ceo  
Construction  
Used the software for: Less than 6 months

### "Acrescenta"

June 17, 2020

5.0

Gostei da simplicidade com que ele foi desenvolvido, a dinâmica de organização.

Pros

Gosto muito do software pois esse vem como um verdadeiro complemento para gerenciar os negócios. Ele deixa tudo com cara de profissionalismo, além de ser uma ferramenta muito bem estruturada, com boas funcionalidades, prático e interface bonita.

Cons

Não é um defeito levando-se em conta o objetivo pelo qual procurei este software, mas mesmo assim para criar listas , projetos e atividades, é necessário perder algum tempo para o planejamento no software.

Review Source

JF

Jody F.  
Project manager  
Management Consulting  
Used the software for: Less than 6 months

### "My Raken "

March 13, 2019

5.0

Helps me keep my busy work week organized

Pros

I liked how easy it was to use Customer service was very helpful

Cons

Had no issues Everything works like it should

Review Source

Response from RAKEN

March 14, 2019

Thank you, Jody!

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