# Page 4 | RAKEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is RAKEN the right Electrical Contractor solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153591/RAKEN/reviews

---

RAKEN

4.6 (248)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 18th, 2026

# Page 4 - Reviews of RAKEN

## Showing most helpful reviews

Showing 76-100 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AV

Anand V.  
Prohect Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Daily Tracking"

April 4, 2024

5.0

Pros

Tracking makes a life lot easily with the RAKEN and can upload all the photos to the daily logs.

Cons

Not Applicable and it has no cons to my knowledge

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Expensive and many companies cannot afford the software

Review Source

JW

Jon W.  
Project Manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Awesome product for field accountability"

November 10, 2022

5.0

The software has allowed our company to keep an eye on the daily installations at the jobsite. If a PM sees a picture they have a question about, they can immediately reach out to the field workers and discuss it. Having the gallery to go back to if the GC has questions later on in the project has been invaluable on numerous occasions.

Pros

We have all of our Foremen, Superintendents, and Project Managers using this software. It's perfect for keeping up with what is going on in the field, and provides accountability for each crew to make sure their installs are up to standards and specs.

Cons

It would be great if the software could integrate more with the device's GPS for features such as time cards. It already uses GPS when setting up a project in the field by using your current location as the project address. Knowing where the employees are when they clock in would be helpful as well.

Review Source

SW

Susan W.  
Owner  
Construction  
Used the software for: 2+ years

### "Raken for construction reporting."

March 24, 2017

5.0

We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

Pros

simplicity, affordability

Cons

limited search ability from the app.

Review Source

Response from RAKEN

August 31, 2018

Thanks for the review Susan! Glad we could make your daily reporting process much simpler.

JM

Jason M.  
Superintendent II  
Construction  
Used the software for: 2+ years

### "The Barton Malow Review "

October 24, 2018

4.0

I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Pros

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Cons

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Review Source

Response from RAKEN

October 30, 2018

Thanks for your review and feedback, Jason! Please contact us at help@rakenapp.com, we will be happy to assist you with the observations you¿ve described. Thank you!

TW

Tylyn W.  
Admin  
Construction  
Used the software for: 1-2 years

### "Using Raken "

April 3, 2024

5.0

Pros

It's very user friendly. We have employees who aren't tech savy but they haven't had problems using it.

Cons

That all of our guys don't use it in the way that we ask them to.

Review Source

MW

Mason W.  
VP  
Construction  
Used the software for: 1-2 years

### "Raken Review "

April 5, 2024

4.0

Easy to use and the customer service has been good.

Pros

The pictures and reports tagged to each day and job.

Cons

The mobile app isn't as functional as the web.

Review Source

John A. B.  
Principal  
Construction  
Used the software for: 1-2 years

### "Simple and Comprehensive Field Productivity App"

January 15, 2019

5.0

Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

Pros

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

Cons

none, it accomplishes all that we need it to do.

Review Source

Response from RAKEN

January 16, 2019

Hey John, thank you for the awesome feedback! We are glad it works so well for your superintendents. If you ever have questions or are in need of assistance with Raken, please contact us at any time at 866-438-0646 or email us at help@rakenapp.com.

TB

Tim B.  
Project Engineer  
Construction  
Used the software for: 2+ years

### "Best Software for Daily Reports"

December 30, 2019

4.0

We have been able to easily track many daily reports of our projects using Raken. Being able to have them all in one location is nice. Also, sending out daily reports to other people that need to see them is a great feature.

Pros

Using Raken for the past 3+ years, I have seen the software develop and continue to expand. Raken strives to be on the leading edge for keeping track of day to day activities on a construction site. Using the app on my phone or tablet has been very helpful in keeping track of jobsite Daily Reports. Being able to attach pictures to the report is great.

Cons

There has not been any issues or problems with the software that has stood out to me. Only thing I've had trouble with in the past has been pictures uploading sideways. This was corrected with an update to the app.

Reason for choosing RAKEN

We had been using our own template prior to purchasing Raken.

Review Source

Response from RAKEN

January 3, 2020

Hey Tim, thank you for the review and feedback!

BE

Boaz E.  
PM  
Construction  
Used the software for: 2+ years

### "User friendly"

August 18, 2022

5.0

The fact if used on a daily basis, this tool has been extremely helpful when stating our point on site conditions.

Pros

Easy to deploy, train new users, access to information. This tool has helped us in multiple situations where the site supervision team will file reports to the GC claiming that the subcontractors are not preforming. I will have the foreman fill out a report along with pictures showing the real conditions of the site, simply send the report to the PM. This normally ends the false claims of underperformance.

Cons

Would like to see more "tool-box" talks sheets, relevant to the various trades. More enforcement on making sure that the foremen carry out this task weekly

Review Source

JB

John B.  
Senior Project Superintendent  
Construction  
Used the software for: 1-2 years

### "Raken Haves and Have nots"

March 13, 2019

4.0

Raken is good. But far from the best. It is expensive for what little it does. I think for what it offers. Others will soon come along and find it essy to do more for far less

Pros

Raken is for all intents and purposes a great software for daily reports. Weather is right there. Days can be pulled up and out when needed

Cons

There are many things that other software does, within their daily reporting capabilities that Raken simply doesn't. issue tracking and reporting is much better with other software. And the ability to customize the daily reports on a per job basis is better with other software

Review Source

Response from RAKEN

March 19, 2019

Thanks for your great feedback! We'd love to schedule time to go over Raken with you. Although we start out as a simple easy to use daily reporting app, there¿s a lot more that our software offers, including subcontractor collaboration, photo management, Time Cards, Summary Reports, Executive Dashboard, budgeting of hours, and more. We want to make sure that you get the most out of our solution so please email us at help@rakenapp.com to schedule a free (as always) training session with one of our team members. Thank you!

nL

nichole L.  
Admin  
Construction  
Used the software for: 2+ years

### "Love Raken - Highly recommend "

October 23, 2018

5.0

Tracking and receiving daily reports is made possible. Without Raken it would be a paperwork nightmare for everyone.

Pros

The support is the best support out of all the software packages we use. The developers respond quickly to bigger issues and most importantly the software is incredibly intuitive and well designed. All spectrum of technical skills in our company can use it with ease.

Cons

I wish they had more functionalities that we could use. We really only use the Daily reporting function. I would love to be able to download everything into an excel file.

Review Source

Response from RAKEN

October 29, 2018

Thanks for your feedback, Nichole! We have an Excel report called Manpower Summary which includes every work log ever entered into a daily report including the hours, the name of the contractor, and the description of the work performed. Please reach out to us at help@rakenapp.com and we will give you a rundown of this feature. Thank you!

JM

Joe M.  
Owner - Manager of Decorative Concrete Division  
Construction  
Used the software for: Less than 6 months

### "Super Easy & Effective"

March 13, 2019

5.0

Has been great. Customer support is excellent. They check in to make sure everything is OK frequent on the beginning while you are learning. After that they still occasionally check in & if you message them on the RAKEN site they are quick to respond.

Pros

The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.

Cons

I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.

Review Source

Response from RAKEN

March 14, 2019

Hey Joe, thank you for the great feedback and review, we love hearing stories of how Raken helps our customers protect their work and communicate easily and effectively. As for editing worker information, we would love to assist in answering this request for you. Please reach out to us at help@rakenapp.com or give us a call at 866-438-0646. Thanks Joe!

Chris M.  
Operations Manager  
Environmental Services  
Used the software for: 1-2 years

### "Incredible App"

January 18, 2019

5.0

Raken gives you an easy way to keep historical data of jobsites. Keep track of delays, injuries, etc... Great App!

Pros

Easiest App that I've found in order to keep historical data!

Cons

That it does not work offline! We were told that is now capable of offline but it still doesn't work, unless my guys are doing something wrong...

Review Source

Response from RAKEN

January 22, 2019

Thanks for reaching out, Chris. Glad to hear that Raken¿s been working well for tracking your data. We do have an offline mode, which you must turn on a bit before you lose signal, so that Raken can cache your data. If you have issues with it, please reach out at help@rakenapp.com so we can assist! Thanks again!

BW

Brian W.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Great keeper of information with Cloud based back up."

October 19, 2018

4.0

The Raken has been a positive addition to our field. It has replaced the old school hard bound book used for daily reports. It has allowed us the ability to diversify the documents we upload, including daily equipment inspections and other paperwork that comes in every day. The additional benefit of uploading photos or project progress and potential issues on site have been a bonus to the project management team in that they can see details if issues without having to go to the field to see them.

Pros

It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.

Cons

Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level.

Review Source

Response from RAKEN

October 25, 2018

Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.

EM

Eduardo M.  
Project coordinator  
Construction  
Used the software for: 1-2 years

### "Raken reports"

October 23, 2018

5.0

Good and fast pace. I like baing able to mix computer and app updating depending on needs.

Pros

I can track delays easily with pictures going back to dates.

Cons

I would like to be able to see a list of one particular section of the survey throughout the whole project instead of looking day by day I.E. - (Oct23) Survey: Any delays today? Yes, rebar was not done on West wall... (Oct 14)Survey: Any delays today? Yes, rebar was not done on North wal... Etc.

Review Source

Response from RAKEN

March 15, 2019

Thanks for reaching out to us, Eduardo! We have a feature very similar to what you described. If you log on to our web app at app.rakenapp.com, you will be defaulted to our dashboard. From there, click on the search bar at the top. If you're looking for all delays that occurred during the life of a project, select the category 'delays' and the project name. The search results should appear chronologically. Alternatively, you can also use the 'Insights' tab under the 'Delays' graph. You can specify a time frame and a project to see a graph with all delays over time. Clicking on each bar of the graph lets you see each delay in detail. One more option to consider is running a Weekly/Monthly Summary Report. It will include the daily breakdown of delays. Let us know how we can help at help@rakenapp.com. Thank you!

KU

Kyle U.  
Construction Manager  
Utilities  
Used the software for: 2+ years

### "Complete construction management tool"

March 12, 2019

5.0

My company used a different field management app a few years ago and it did not have anywhere near the same capabilities as Raken. Raken is a straightforward way to track the progress of your project. Clients who receive the Raken report are also very impressed.

Pros

The software is user friendly, generates clean reports, and allows for all the information needed to keep an accurate and detailed reporting of the day's work.

Cons

The only con that I can think of is I know the Raken administrator for my company has dealt with a couple of glitches. I haven't had any issues though and think the app is great!

Review Source

Response from RAKEN

March 15, 2019

This is great feedback. If anyone in your organization experiences glitches or issues within Raken, please reach out to us at help@rakenapp.com or call us at 866-438-0646. We will be happy to get it straightened out for you. Thank you for the review, Kyle!

VR

Verified Reviewer  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "Great System!"

October 23, 2018

4.0

Pros

Great way to keep all our daily reports in one place, and very easy for our foremen to use.

Cons

The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day.

Review Source

Response from RAKEN

October 30, 2018

Thanks for your feedback! To access completed dailies from the calendar, please click on the day and then hit ¿view daily¿. As for attachments added to survey questions, please view the section ¿Survey Photos¿ on your PDF. Please let us know if we can help at help@rakenapp.com. Thank you!

VR

Verified Reviewer  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Team Building"

October 23, 2018

5.0

We are seeing increased understanding of field related issues our teams are experienecing and implementing ways for our production team to address and improve issues.

Pros

It can be used by all team members at each members level of engagement. Quick and easy as well as longer and more detailed entries.

Cons

Slow team members delay the report being completed and sent, when the report is closed and sent new material can be overlooked.

Review Source

Response from RAKEN

October 29, 2018

Thank you for the review and feedback! We are glad that the insights Raken offers help develop your teams and processes.

RC

Rachel C.  
Field Administrator  
Construction  
Used the software for: 1-2 years

### "Raken is easy to use"

March 12, 2019

5.0

We are a large construction company with many Foremen and Superintendents, and this software has made it very easy for everyone to complete their dailies. We have one Superintendent who handwrites his daily report, and he just takes a picture of that and submits it. I have needed to call customer service several times, and Raken has probably the best customer service I have ever encountered.

Pros

It is really easy to do dailies. We like the ability to be able to submit pictures with the daily reports.

Cons

This software runs much better on mobile and tablet devices as an app than it does on a desktop computer. On the desktop, we frequently got error messages saying an internal error has occurred. This never happened once on mobiles.

Review Source

Response from RAKEN

March 18, 2019

Glad to hear Raken is working out well for you, Rachel! We¿re constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to help@rakenapp.com. It would be great to address the web issues you¿ve encountered. Thanks!

DT

Dianna T.  
Manager  
Construction  
Used the software for: 2+ years

### "Great Product"

March 12, 2019

4.0

The crews can do their daily report on time, fast and accurately and can do job in progress photos and videos, step by step, enabling us to keep accurate records which are easily accessible to other team members and management.

Pros

Our field crews are experts in their roles, but not everyone is an expert with software and computer skills. Raken has made it so easy for our crews to be an expert using this program and are able to do their reports on their phones in the field every day and load photos of their work in progress.

Cons

Not everyone needs access to all the advanced features but to upgrade we need to pay per user, regardless if they use them or not.

Review Source

Response from RAKEN

March 15, 2019

We love hearing how easy it is for your field crews to use Raken on a daily basis. Thank you for the review and feedback, Dianna!

JG

Javier G.  
Superintendent  
Construction  
Used the software for: 6-12 months

### "I like it really easy to use"

April 2, 2024

5.0

Pros

easy to use and I like that you can use in your mobile.

Cons

I really like everything on the app make your job easy.

Review Source

Clay S.  
Vice President of Operations  
Construction  
Used the software for: 2+ years

### "Raken in Waterproofing"

October 23, 2018

4.0

Very happy.

Pros

Ease of use and ability to access from remote locations.

Cons

ability to navigate cloud stored data from my phone.

Review Source

Response from RAKEN

October 30, 2018

Thanks for the review, Clay! If it¿s not too much trouble, will you please clarify your feedback with us at help@rakenapp.com? We currently have cloud integrations with Box, Dropbox, OneDrive, GoogleDrive, Egnyte, and iCloud. Thank you!

Adrienne D.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Easy to use, awesome platform for reporting. "

January 30, 2019

5.0

I've been really happy with them. Customer service is great every single time I contact them with a question or suggestion.

Pros

Easy to navigate, love the amount of features available. Everything we need relating to jobsite tracking is contained in here!

Cons

I wish they had a build-out of subcontractor companies.. there are only timecards for individual workers right now.

Review Source

Response from RAKEN

February 4, 2019

Thanks for your feedback, Dufina! Glad to hear that it¿s helping you track your jobs. We¿d love to get more information about what you¿re looking for in regards to the build out of subs as well as the time cards. Please email us at hello@rakenapp.com so we can discuss what you¿re looking for and share it with our Product team. Thanks again!

Jose Luis E.  
Senior Project Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Great Peoject Management tool"

January 10, 2019

5.0

I been used it for the past three years and is a great tool to gather, record, and keep the projects information

Pros

Easy to use, you can operated from anywhere

Cons

Adding an scheduling tools will be very helpful.

Review Source

Response from RAKEN

January 11, 2019

Thanks for the feedback, Jose! We will pass that on to our product team. Stay tuned for new Raken features and big updates this year!

VR

Verified Reviewer  
Field Engineer/Building Inspector  
Government Administration  
Used the software for: 2+ years

### "A necessity for Inspectors"

October 23, 2018

4.0

Great!

Pros

Daily reporting- ease of use. I can do my reports as I walk the site with my phone. It’s great because I typically write 10 reports a day.

Cons

Made more for construction managers or superintendents.

Review Source

Response from RAKEN

October 29, 2018

Thank you for the review! We're glad to hear that you can manage so many reports easily with Raken.

Talk to a Capterra advisor for free and get results within 15 minutes.