--- title: "VacayHome Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VacayHome Connect Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/153594/VacayHome-Connect/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # VacayHome Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VacayHome Connect ## What is VacayHome Connect? VacayHome Connect is the premier full-service distribution provider for vacation rentals, offering more than cutting-edge software—a comprehensive suite of services to help property managers boost bookings and elevate guest experiences. Our dedicated team of seasoned vacation rental experts provides unmatched support for you, your staff, and our shared guests. Our seamless API integrates with top-tier channels like Expedia, Vrbo, Booking.com, Airbnb, Tripadvisor, and their global affiliates, plus exclusive membership and loyalty programs only we can provide. Beyond a typical distribution partner, we’re an extension of your team. Ready? Growth starts here! ## What is VacayHome Connect used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## VacayHome Connect alternatives Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,626)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Yanolja Cloud Solution Channel Manager](https://www.capterra.com/p/135677/eZee-Centrix/) [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135677/eZee-Centrix/) [View all alternatives](https://www.capterra.com/p/153594/VacayHome-Connect/alternatives/) ## FAQs about VacayHome Connect Overview ### Which roles and teams benefit most from VacayHome Connect? VacayHome Connect is most used by vacation-rental owners, property managers, and operations leaders who coordinate listings, reservations, and day-to-day property activity. Hotel operations and reservation teams use it to manage guest booking workflows, while marketing, onboarding, customer success, and executive teams support partner relationships, property growth, and service delivery. Answer based on 19 reviews Overview ### What company size and industries is VacayHome Connect built for? VacayHome Connect is built for small vacation rental management businesses in hospitality, which account for 95% and 74% of reviewers, respectively. It also serves midsize businesses (5%) and teams in real estate (11%) and financial services (5%). Its most common use case is channel management, reported by 65% of reviewers. Answer based on 19 reviews Features and Usability ### What are the key features of VacayHome Connect? VacayHome Connect offers property management for vacation rentals, along with availability management, calendar management, and reservations management. It also includes channel management, multi-channel distribution, guest communications, online booking, payment processing, reporting and statistics, real-time analytics, and third-party integrations for connected rental operations. Integrations ### Which third-party tools and platforms does VacayHome Connect integrate with? VacayHome Connect integrates with 8 third-party tools and platforms, including Amadeus, Barefoot, Escapia, Guesty, Hopper, SiteMinder, Streamline, and TravelNet. These catalog integrations cover property management, channel management, and travel booking systems used across vacation rental operations. Getting Started and Support ### What training and onboarding options does VacayHome Connect offer? VacayHome Connect provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and setup steps as needed. Getting Started and Support ### What customer support options does VacayHome Connect offer? VacayHome Connect provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback on support quality is available here, so response times, helpfulness, and common frustrations cannot be assessed from the provided data. ## Features AI summary Based on 2,511 Channel Management reviews Capterra data shows that buyers of channel management software rank the following features as their top priorities: - **Calendar Management** (**68%** of reviewers rated this feature as critical) - **Data Synchronization** (**70%**) - **Multi-Channel Management** (**64%**) VacayHome Connect supports **Calendar Management** and **Multi-Channel Management**, giving property teams a way to keep availability up to date and manage listings across multiple booking channels. However, it does not offer **Data Synchronization**. Instead, it provides **Third-Party Integrations** (**49%**), which can help connect the platform with other business systems. Together, these features help businesses reduce double bookings, maintain channel visibility, and keep day-to-day distribution work more efficient. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Third-Party Integrations 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Partner Management 4.8 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Lead Management 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Availability Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Sales Reports 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies VacayHome Connect 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.5 (15) Free Trial Free Version Basic $1.00 Usage Based,Per Month Value for money 4.5 (15) 4.5 Based on 15 reviews ## Integrations [ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ Barefoot](https://www.capterra.com/p/87349/Barefoot-Agent/)[ Hopper](https://www.capterra.com/p/10019538/Hopper/)[ TravelNet](https://www.capterra.com/p/188832/TravelNET/)[ Amadeus](https://www.capterra.com/p/209031/Amadeus-9/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (17) 4.5 Based on 17 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(1) 3(0) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer VP of Operations Used the software for: Less than 1 year ### "Casago First Coast is a proud partner with VHC!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 The entire VHC team has been great to work with, everyone is very eager and excited to support us with any aspect no matter how small. The onboarding/switch over process was simple and the monthly check ins allow us to resync and identify any opportunities to improve on either end. Pros They truly own the process from start to finish and set our internal front desk team up for success. Partnering with VHC allows us to greatly broaden our channel distribution, increasing visibility for our units/homeowners, without putting a greater burden on our internal front desk team and making sure calendars are synced. This gives us the opportunity to capture more demand on platforms guest want to book through. Cons Working with any channel partner of course adds another layer of cost to the pricing equation. However, having this be part of the bookings themselves creates alignment based on unit performance. We are both working to maximize the visibility and performance of every unit under our management. When they win, we win, & the homeowner wins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Another happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Pros We’ve been working with VacayHome Connect for several years now and have had an excellent experience. Their reporting is clear, accurate, and easy to work with, which is critical for managing our business effectively. Their customer service is consistently responsive and knowledgeable, and the overall service they provide has been reliable and professional. We truly appreciate the partnership and value VacayHome Connect as a trusted part of our operation. Cons As with any platform, there’s always room for incremental enhancements, but nothing that has negatively impacted our experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "A Smart Solution for Serious Vacation Rental Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 Vacay Home Connect is a service-based channel manager—not just some software—and that’s exactly why we use them. Their team handles the setup, connection, and ongoing management of our properties across Booking.com and other distribution channels, which removes a major operational headache for us. Instead of troubleshooting channel issues internally, we rely on their expertise and hands-on support to keep listings live, accurate, and compliant with each channel’s requirements. That reliability saves time, reduces errors, and lets our team focus on guests and owners instead of OTA mechanics. For professional vacation rental operators who want dependable channel distribution without managing it in-house, Vacay Home Connect is a valuable partner. Pros Fully managed channel management service Deep knowledge of Booking.com and OTA requirements Reduces internal workload and errors Responsive, knowledgeable team Cons Not for operators looking for DIY or self-serve tools Best suited for professional managers rather than single-property hosts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Hotel Operations Used the software for: Less than 1 year ### "Five Star Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2025 Contrary to these large OTA companies, VacayHome Connect is extremely service oriented and helpful. They are very knowledgeable about their product and we are getting quick results. They have quickly become and exceptional partner. Pros We are getting sales. They are extremely service oriented, responsive and helpful. They care about the guests booking through them. Cons We don't have anything negative to mention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 1-3 years ### "They do not pay their property managers for reservations" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 15, 2021 Started out ok until I stopped receiving payment for reservations. They currently owe our company $40,000 in past due rentals. They respond to emails but have no answers as to when payment will be made. This has been going on for the past 18 months Pros Easy set-up. There is absolutely nothing else that I liked about this company. Cons Non-payment for reservations they booked into our properties Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Listing and onboarding manager Used the software for: 1-3 years ### "Excellent company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Very knowledgeable and walk through the whole process with you and answer any questions that you may have Pros Very easy to work with and connect with for any questions or issues. Cons I have not had any issues with them, everything has been addressed in a timely manner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nikolai K. Operations Used the software for: 1-3 years ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 I actually enjoy using VacayHome. The only improvements needed would be a stronger connection with Streamline and possibly allowing us to make changes within VacayHome. Pros The team is super easy to work with. Cons The connection with Streamline still needs a little work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Customer Success Used the software for: 3-5 years ### "Great Product for Expedia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Pros The team got my content scores to be 100% on Expedia and Booking.com and doubled the bookings I got from the channels. Cons I did want to answer my own inquiries but their call center does a nice job Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "VacayHome Connect is Great To Work With" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2025 We can not deny that the number of reservations have gone up in our business. It's great for everyone around. \[sensitive content hidden\] are wonderful to work with. They are very good and very knowledgeable at their job. Pros We absolutely enjoy all the extra revenue our company has brought it because of all the reservations we get from VacayHome Connect. There is no doubt that we have more reservations coming through because of VHC. Cons The payouts schedule is not consistent. The amounts are not consistent with what the dashboard displays either. It's a matter of being patient and waiting for the payout information. It's especially a problem when we are trying to close out the previous month that the amounts are of upmost importance for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: Less than 1 year ### "Fantastic Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 VacayHome connect is a pleasure to work with. They quickly got us integrated with our PMS and diligently made sure all of our connections were working property. They described the process extremely clearly and were the only company that enabled us to get connected to VRBO. They explained us to all the features within the extranet and are super responsive to any questions we have. Fantastic support and staff. Pros Great interface and fantastic integration with our PMS. The support is very responsive and have quick solutions for our inquiries. Wonderful company to work with Cons none. The staff promptly made sure all of our questions were answered and got us connected to VRBO quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153594/VacayHome-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.