--- title: "VacayHome Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VacayHome Connect Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/153594/VacayHome-Connect/" page_type: "product" language: "en" --- # VacayHome Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VacayHome Connect ## What is VacayHome Connect? VacayHome Connect is the premier full-service distribution provider for vacation rentals, offering more than cutting-edge software—a comprehensive suite of services to help property managers boost bookings and elevate guest experiences. Our dedicated team of seasoned vacation rental experts provides unmatched support for you, your staff, and our shared guests. Our seamless API integrates with top-tier channels like Expedia, Vrbo, Booking.com, Airbnb, Tripadvisor, and their global affiliates, plus exclusive membership and loyalty programs only we can provide. Beyond a typical distribution partner, we’re an extension of your team. Ready? Growth starts here! ## What is VacayHome Connect used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## VacayHome Connect alternatives Highest Rated [4.8 (1,621)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153594/VacayHome-Connect/alternatives/) ## FAQs about VacayHome Connect Overview ### Which roles and teams benefit most from VacayHome Connect? VacayHome Connect is most used by owners, executives, and operations leaders managing vacation rental or hospitality portfolios. Property managers, reservation teams, and onboarding staff rely on it to streamline listings, channel distribution, and booking workflows, while marketing and customer success teams use it to improve visibility, partner coordination, and guest experience. Answer based on 19 reviews Overview ### What company size and industries is VacayHome Connect built for? VacayHome Connect is built for vacation rental managers at small hospitality businesses, with 95% of reviewers from small companies and 74% in Hospitality. It also serves Real Estate firms at 11% and a smaller Financial Services segment at 5%, most often for channel management across travel booking channels. Answer based on 19 reviews Features and Usability ### What are the key features of VacayHome Connect? VacayHome Connect offers property management for vacation, short-term, and long-term rentals, along with reservations management, availability management, and calendar management. It also includes channel management, multi-channel distribution, guest communications, payment processing, owner statements, reporting & statistics, and real-time analytics. Integrations ### Which third-party tools and platforms does VacayHome Connect integrate with? VacayHome Connect integrates with 10 third-party platforms, including Amadeus, Barefoot, Escapia, Guesty, Hopper, SABRE, SiteMinder, Streamline, and TravelNet. These catalog integrations cover reservation, property management, and distribution tools used across vacation rental and travel operations. Getting Started and Support ### What training and onboarding options does VacayHome Connect offer? VacayHome Connect provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for reviewing setup steps and product features as needed. Getting Started and Support ### What customer support options does VacayHome Connect offer? VacayHome Connect provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback about support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations users may have had. ## Features AI summary Based on 2,484 Channel Management reviews Capterra reviewers highlight these features as the top priorities when comparing channel management software: - **Calendar Management** (**68%** of reviewers rated this feature as critical) - **Data Synchronization** (**70%**) - **Multi-Channel Management** (**64%**) VacayHome Connect includes **Calendar Management** and **Multi-Channel Management**, giving property teams a way to keep availability organized and manage listings across multiple booking channels. However, it does not offer **Data Synchronization**. Instead, it provides **Third-Party Integrations** (**48%**), which can help connect the system with other tools businesses already use, allowing teams to coordinate channel activity more efficiently and reduce manual work. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Third-Party Integrations 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Partner Management 4.8 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Lead Management 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Availability Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Sales Reports 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies VacayHome Connect 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.5 (15) Free Trial Free Version Basic $1.00 Usage Based,Per Month Value for money 4.5 (15) 4.5 Based on 15 reviews ## Integrations [ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ Barefoot](https://www.capterra.com/p/87349/Barefoot-Agent/)[ Hopper](https://www.capterra.com/p/10019538/Hopper/)[ TravelNet](https://www.capterra.com/p/188832/TravelNET/)[ Amadeus](https://www.capterra.com/p/209031/Amadeus-9/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (17) 4.5 Based on 17 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating 5(16) 4(1) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent JK Jay K. VP of Operations Hospitality ### "Casago First Coast is a proud partner with VHC!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2026 The entire VHC team has been great to work with, everyone is very eager and excited to support us with any aspect no matter how small. The onboarding/switch over process was simple and the monthly check ins allow us to resync and identify any opportunities to improve on either end. Pros They truly own the process from start to finish and set our internal front desk team up for success. Partnering with VHC allows us to greatly broaden our channel distribution, increasing visibility for our units/homeowners, without putting a greater burden on our internal front desk team and making sure calendars are synced. This gives us the opportunity to capture more demand on platforms guest want to book through. Cons Working with any channel partner of course adds another layer of cost to the pricing equation. However, having this be part of the bookings themselves creates alignment based on unit performance. We are both working to maximize the visibility and performance of every unit under our management. When they win, we win, & the homeowner wins. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK Jason K. CEO Real Estate ### "Another happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Pros We’ve been working with VacayHome Connect for several years now and have had an excellent experience. Their reporting is clear, accurate, and easy to work with, which is critical for managing our business effectively. Their customer service is consistently responsive and knowledgeable, and the overall service they provide has been reliable and professional. We truly appreciate the partnership and value VacayHome Connect as a trusted part of our operation. Cons As with any platform, there’s always room for incremental enhancements, but nothing that has negatively impacted our experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tim S. Owner Hospitality ### "A Smart Solution for Serious Vacation Rental Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Vacay Home Connect is a service-based channel manager—not just some software—and that’s exactly why we use them. Their team handles the setup, connection, and ongoing management of our properties across Booking.com and other distribution channels, which removes a major operational headache for us. Instead of troubleshooting channel issues internally, we rely on their expertise and hands-on support to keep listings live, accurate, and compliant with each channel’s requirements. That reliability saves time, reduces errors, and lets our team focus on guests and owners instead of OTA mechanics. For professional vacation rental operators who want dependable channel distribution without managing it in-house, Vacay Home Connect is a valuable partner. Pros Fully managed channel management service Deep knowledge of Booking.com and OTA requirements Reduces internal workload and errors Responsive, knowledgeable team Cons Not for operators looking for DIY or self-serve tools Best suited for professional managers rather than single-property hosts Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Jhovany R. Manager Hospitality ### "VacayHome Connect is Great To Work With" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2025 We can not deny that the number of reservations have gone up in our business. It's great for everyone around. \[sensitive content hidden\] are wonderful to work with. They are very good and very knowledgeable at their job. Pros We absolutely enjoy all the extra revenue our company has brought it because of all the reservations we get from VacayHome Connect. There is no doubt that we have more reservations coming through because of VHC. Cons The payouts schedule is not consistent. The amounts are not consistent with what the dashboard displays either. It's a matter of being patient and waiting for the payout information. It's especially a problem when we are trying to close out the previous month that the amounts are of upmost importance for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Matt C. Director of Hotel Operations Gambling & Casinos ### "Five Star Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 Contrary to these large OTA companies, VacayHome Connect is extremely service oriented and helpful. They are very knowledgeable about their product and we are getting quick results. They have quickly become and exceptional partner. Pros We are getting sales. They are extremely service oriented, responsive and helpful. They care about the guests booking through them. Cons We don't have anything negative to mention. Reasons for choosing VacayHome Connect They were much more helpful and easy to work with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NK Nikolai K. Operations Leisure, Travel & Tourism ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2024 I actually enjoy using VacayHome. The only improvements needed would be a stronger connection with Streamline and possibly allowing us to make changes within VacayHome. Pros The team is super easy to work with. Cons The connection with Streamline still needs a little work. Switched from [Rentals United](https://www.capterra.com/p/139850/Rentals-United/) They were too expensive and we never received anything. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Brian H. President Hospitality ### "Fantastic Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 VacayHome connect is a pleasure to work with. They quickly got us integrated with our PMS and diligently made sure all of our connections were working property. They described the process extremely clearly and were the only company that enabled us to get connected to VRBO. They explained us to all the features within the extranet and are super responsive to any questions we have. Fantastic support and staff. Pros Great interface and fantastic integration with our PMS. The support is very responsive and have quick solutions for our inquiries. Wonderful company to work with Cons none. The staff promptly made sure all of our questions were answered and got us connected to VRBO quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rebecca G. Manager Real Estate ### "Vaccay Connect is worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 Excellent. They are transparent, available, knowledgeble and effective. The amount of work it has saved us is invaluable. Pros Vaccay Connect has taken a huge load off our shoulders. They have increased our sales and we continue to grow with them Cons It took a while to get results because I had one platform that was dominating sales. It took that website coming down due to scammers to appreciate Vaccay Connect. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Melissa G. Director of Marketing Hospitality ### "A Full-Service CM Solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 We are very pleased with our VHC and the team. From full service support, tailored optimization, and one touch distribution this connection has allowed us to grow our revenue and time management for our owners. Pros Full Service! Super easy to get connected, onboarding team is top notch! Bookings flow easily right into our system. Payment is sent in bulk weekly. Wish we knew about VHC sooner! Cons As with any OTA or CM the payment and audit process could use some fine tuning but overall is a success. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TA Tom A. Owner Hospitality ### "Great service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Very content with their service and how they have helped our business grow. Pros \[sensitive content hidden\] and her team are very responsive, collaborative and creative in handling the intricacies of our specific business. Cons I have no concerns with Vacay Home Connect. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/153594/VacayHome-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.