Who Uses This Software?

Companies with 10-50 employees find Gusto to be a delightful, easy-to-use online all-in-one HR platform.


Average Ratings

287 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month/user
    See pricing details
  • Pricing Details
    Gusto starts at $39 + $6/employee, and is available in three product plans.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Gusto
  • gusto.com
  • Founded 2011
  • United States

About Gusto

Gusto helps businesses offer health benefits to their employees, in a simple and affordable way. Our app evaluates hundreds of plans from top insurance carriers and recommends those that fit your budget and meet your employees' needs. With Gusto's all-in-one HR platform, all benefit changes are automatically reflected in payroll. Enjoy automated tax payments and fillings, paperless employee onboarding, and more at an affordable and simple pricing, starting at $45 per month.


Gusto Features

  • Claims Management
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • For Brokers
  • For Employers
  • FSA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal

Gusto Reviews Recently Reviewed!


Good software for the generation of payroll, really is a solution to streamline processes.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, payroll deductions are added in a simple manner, in addition to being user-friendly for the administrator.

Cons: More human resources functions should be incorporated and more frequent contact with clients

I love using Gusto! Very user friendly.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the layout and the ease of use. It's very fun and well organized. It's been especially great to use during tax season.

Cons: I can't think of many things I dislike about this software. Maybe if you don't like email notifications it might seem burdensome.

Free Trial

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple payroll processor. Automated payroll, easy to keep track of time off and employee paperwork.

Cons: We are just trying this out for the time being. Seems ok and running smoothly. The phone app could use some work.

Fast and Easy Way To Run Payroll

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So quick and easy to get up and running with payroll for a startup S-Corp. It's fun, modern, millenial interface makes it a delight to use.

Cons: It is easy to feel like you have crossed all your T's and dotted all your I's with the IRS by using this service - be warned - Gusto does not cover all that might need to be done for your taxes!

From the employee end, it does exactly what it needs to

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Better organized, with a frankly more pleasant GUI than some of the competition I've used, everything I need seems to just be easier to find and more readily available than what I've used in the past.

Cons: The integration with W2 importing this year was a little glitchy with TurboTax, and the time off calendar selection is not as compatible with all systems, I've had some issues accessing it from the iPad, although my windows computer does fine with it.

This to me Perfect tool for handling issues of payroll for my institution

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software offers updated tools that are so fast, with ease to make payment. I was also able to see my sick leave balance therefore allowing me space to plan myself.

Cons: Its was little confusing to use the software at the initial stages but I now find it so so easy to maneuver through

Overall: Simply put, this is a Perfect tool for handling payroll

Good for payroll

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used the free trial to see how the manage the payroll employees. I found that it was easy and intuitive to use.

Cons: I did not like how there were required fields, which may not be applicable to certian business models.

Overall: Good platform for payroll

Easy to use and affordable for small business payroll.

May 10, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like Gusto's simple platform, easy to process payroll and never have to worry about filing tax forms and paying withholding taxes. If there is any penalty notice from IRS or state, I only need to scan the notice and send it to Gusto Helpdesk and they will take care of. Hassle free! The cost is reasonable.

Cons: Gusto has certain limitation in departmentalize employee when an employee's time is split between 2 or more departments, they won't be able to split the payroll costs between multiple departments. One employ can only be assigned to one department.

Overall: Never have to worry about deadlines!!

Awesome tool to ease up the Payroll experience!

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very effective to keep track of employees individually with a lot of simplicity on the way to operate it. It makes every payroll such a better and smoother experience than other software I've tried in the past. I would definitely recommend this tool !

Cons: Nothing important to complain about. It would just be great to have a nice mobile app to make it even better to take advantage of this tool.

Capterra-loader

Gusto is the best payment platform.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Obviously pay day is a special day but Gusto makes it that much brighter with the awesome emails that get sent when a paycheck comes my way!

Cons: I wish that other companies and services that we use had as much personality and user consideration as Gusto.

Capterra-loader

Gusto is 5 Starts of Greatness

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto makes it very easy to track employee records and payments. My favorite thing about Gusto is that our employees can log in at any time to get their pay stubs, tax forms, and other items we've added. Gusto also sends great factoids based on an employee's pay that are fun.

Cons: Gusto lacks some integrations, but for the most part it is pretty solid. This is a software that doesn't have many cons.

Overall: Easy pay management for employees.

The way in which it facilitates managing the payroll is impressive

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the most useful thing for me was that I did not have to resort to professional human resource services, it facilitates and saves a lot of time when managing the payroll corresponding to the workers. It is very practical and easy to use

Cons: It is very easy to use and its web design is very simple and practical. I do not have any criticism since I am very easy to manage the payroll, because in this respect it was what I managed the most and I am very much involved in that

I provide an integration for this company for their customers

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like it's ease of use and how it's designed for a specific need. It seems all of their customers are the appropriate target market and love the product.

Cons: Because the software is built for a specific use, it is not always easily adopted by more old-school employees.

Overall: not a user

Not the best, nor the worst.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I would personally advise against using Gusto if possible.

Pros: Gusto made a lot of things like quick payroll adjustments and taxes simple. For this it was worth the time and money.

Cons: Gusto has very limited customer support. They are near impossible to get a hold of and do not take phone calls.

Gusto has all of the funtions you need for payroll and human resources

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Gusto is easy to use. It has a cute and fun user interface with fun graphics. Reports are quick to generate.

Cons: Gusto requires that they figure and complete the tax returns and send them on your behalf. This is fine unless you have a background/personality that wants to approve or make changes before the tax intities get them.

Clean interface and does its job well

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Very clean and easy to use interface
- Ability to donate to charities directly from the paycheck
- Access after leaving company

Cons: Our company only used it for the payroll system, which I have nothing to complain about. There are many more things that it offers, but I have never used it.

Overall: Even after I left the company, I still have access to the pay stubs and tax documents. In my previous companies I basically lose all the docs if I didn't save it.

BEST PAYROLL FOR SMALL BUSINESS!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Was previously using Paychex, talk about cumbersome and expensive! Switched to Gusto last year and I can't stop gushing about how amazing it's been! The fees are so much less, it's astounding! The UI is so much more pleasant! I run payroll weekly and Gusto makes it an absolute breeze!

Cons: I'm not sure there's anything I don't like about Gusto! It's so great for our small shop (8 employees).

Gusto! EASY to use payroll software for small business!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I used to use Paychex ... Gusto is SO easy compared to Paychex AND I'm saving a ton of money in fees associated with the number of employees I have! I am able to run payroll every week (which is my preference) because it's that much cheaper!

Cons: I have nothing but great things to say about using Gusto! I rave about it to anyone in small business if possible!

Capterra-loader

Gusto has made payroll and HR fun...outside of actually getting paid of course.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The features are fantastic. Quotes of the day, funny personal featurettes, etc... This software has a ton of gimmicky (yes gimmicky) things that make it cool. And all of this is outside of it being a fantastic payroll resource. I have access to check stubs and past payment history and everything I need to figure things out. Plus, changing my tax info is super easy. I love it.

Cons: It is fairly expensive. I have a friend that runs a company that will outsource payroll and HR and insurance details for a cheaper price at better personalization, but It's a bit more complicated. I digress. But Gusto does come at a slightly elevated cost for the great service...which is something that I don't mind paying for.

Overall: Great access to HR and payroll resources and info. It's cool and edgy. Woohoo for that. I love it, and despite its price, I'd still recommend it.

Benefits Benefits Benefits! We are a Gusto Fan!

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We are happy to have found a program that has helped to achieve and fulfill many tasks within our HR team.
Price is amazing!

Cons: The "Flexible Schedule" feature could be improved or make a bit easier to use, sometimes we feel it could be helpful if they can make some tweaks here and there.

Capterra-loader

Amazing Platform

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The entire platform is easy to use and navigate, offering many helpful features that break down things like company benefits and take home pay each pay period. The fun graphics displayed throughout don't hurt, either.

Cons: There aren't many cons to this software from a mere user perspective, it really is a great value for the money.

Easy to use platform.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is efficient and easy to use. I like that it is easy to find documents. Also like the Admin features.

Cons: Printing out tax documents or downloading person by person tax documents. All in all the software has no issues.

Works great! It is really easy to use and allows me to check my pay stubs with out any issues.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to change my tax info. I really enjoy how it let's me know when I get paid and emails me.

Cons: Can be annoying to change my dependents with out having to resign my documents. When I went to change it made me resign.

Overall: Easy to use and allows for easy ways to check your pay stubs and get your tax info.

Capterra-loader

Gusto is an essential software for any lean small business!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I could write an essay on all the reasons Gusto has improved our business and my life. No longer do i deal with all the tiring headaches and inefficiencies of old payroll systems. I can easily process payrolls, bonuses, file taxes, onboard new employees, and more all in one complete system. We recently integrated our health benefits in Gusto as well and it's very easy to manage.

Cons: They upped the price fairly recently but it still feels very reasonable for how much value and time-saving we are getting out of the platform.

Near perfect payroll experience for SME's like mine!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very creative ways to give information with cool little tidbits. Has lots of character therefore and is a pleasure to use everyday.

Cons: If I could nitpick, I'd say that they lack a mobile app so that I can handle payroll easily on my mobile. I hope that day comes in the near future!

Overall: Payroll made fun and (user) friendly that makes it simple to administer your HR duties!

I've used this as an employee. The software is easy to navigate and doesn't prompt second guessing.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Super simple. Hosts all your documents for you online, easy to update any of your personal information. Nice documentation in case you ever need to go back and reference anything like paystubs or time off requests.

Cons: None really at this point. I've had a co-worker express that she couldn't tell if an employer made a manual change to her paid time off, this would be nice to document for reference. However, I don't know if this is entirely true.

Overall: No benefits from this software other than basic payment tracking.

Gusto is the the best payroll product for a small business!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto was the easiest payroll product I've ever used. As a small business, it makes it simple and fun to run payroll. Employee set-up and on-boarding only takes minutes. You can set up benefits and vacation policy. Employees get notifications and emails of payroll deposits. W-2 report is seamless as well quarterly tax payments. We can even pay our contractors within the system in just a few seconds. The help feature is great and customer service is already ready to answers questions in just minutes.

Cons: Nothing. I honestly can't think of any negatives. The only initial drawback was not being able to pay the owners through the system, but Gusto took care of this without us even asking.

Excelente, is a company that offers a payroll, benefits and human resources. Is Wonderful.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the most is that it helps me manage my work in the human resources department, Gusto handles payments to employees and contractors and also handles electronically the paperwork necessary to help client companies comply with tax, labor, and immigration laws.I love, because I can automate my payroll operations by scheduling.

Cons: There isn't much I can say that I dislike about Gusto. I can easily integrate my HR management into the platform.

Overall: The way the system is designed is better compared to other companies. Gusto offers three enterprise pricing plans for users to choose from. In addition to the above, it facilitates a better technology, makes everyone easier for me and the people on my team, and I feel confident because the agents service but support to choose better.

Capterra-loader

Brilliantly simple tool to manage tax documents and get paid

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We're paid via Gusto, which is super simple to use and quickly allows us to download tax documents, pay stubs, etc.

Cons: There's really nothing I can think of that I dislike about Gusto. For how great of a tool it is, I think they should offer to manage other HR components outside of just payroll.

Overall: Our payroll is through Gusto. It's also very user-friendly, which is so helpful when downloading tax documents, pay stubs and other financial info.

Great online payroll service

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: onboarding new employees, online access, online reporting, auto pilot, feature rich for price, electronic document fold in every employee file

Cons: newer company and still working out some bugs, but overall great service. Have a FICA tip credit report problem but resolved it after a few calls

Great payroll processor

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great payroll processor that allows easy setup and syncing of employee data from other HR management platforms

Cons: They do not allow running payrolls without having to reverse wire funds or wire prior to processing

GREAT Payroll processor! Switched from ADP years ago and haven't looked back!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really simple and straightforward to use (at least as simple as payroll can be). Very nice clean user interface as well and really gets the job done. I've used other payroll processors in the past and I started using Gusto early on and it's only gotten better. The price is also quite attractive. Even offers support for syncing with QuickBooks Online. Can't think of much I would add.

Cons: It could have some more software integrations, for example, I wish it integrated with my Point of Sale software which also keeps my employee time records.

Easy to use

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The appearance of this software makes it appealing. It is rather easy to use and works great. Does exactly the job it is designed for.

Cons: I feel I should be able to get more use out of this software for my business. There is no more negative aspects I can name.

Capterra-loader

An amazing payroll experience

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The number one pro of this for me, was it's ease of use. Whether trying to find important tax-time documents, or getting paid on time, Gusto was payroll made easy. The company had even worked with a person to handle payroll, and there were less issues moving to this automated service.

Cons: I feel like there were benefits that weren't really communicated to the user. When you actually login to Gusto, there is so much to explore but that's never really highlighted. Right now, a lot of people just receive the email saying their paycheck was deposited and the interaction stops there. I think there are some features that could be appropriately highlighted and I would have used them much sooner than I did.

Capterra-loader

Payroll made easy for small businesses.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It offers a solid set features, which make your payroll tasks so easy and reliable. If your business is small to medium, then you should go for Gusto. Its UI is neat and friendly.

Keeps complete employee records and lets you maintain ordinary payroll and contractors separate. Gives excellent and detailed reports.

Cons: You could only have two payroll schedules per month, which is absurd.
If you work on your payroll on weekends, do not expect customer support.

Such a great software!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easiest software I've ever used. You can set up new employees in minutes! Not to mention you can upload forms and agreements for consultants.

Cons: The only downside I think is the customer service. The response rate was too slow for my standards. I guess there are many users and staff is busy.

Overall: I didn't have to hire an HR professional

Love it

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, does what I need it to, cost-effective and good features for a small business. LOVE that the calculate and file all the taxes, tax forms, etc.

Cons: The only thing that would help is if the information about payroll could be downloaded into my accounting software. Other than that, no complaints.

Overall: ease of payroll

It has become an important tool on my business when it comes to payroll and taxes as well.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is not really expensive and it allows me to keep pays up to date thanks to the payroll reminders.

Cons: The customer support could be better. Also the report section could be better if it could show there without looking in other areas.

Overall: Organization for the finances of my business and an amazing tool for the human resources area.

Easy simple way to manage PTO tracking

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Super simple UX. Great design. Great brand. Easy window into PTO time, balance, approvals. Also like the company mood surveys.

Cons: Seems like they could go further with the mood analysis stuff, let you see the roll-up, understand what actions management will take on the analysis , etc.

Overall: Easy PTO tracking, mood submission.

Gusto is the best software to use for your company

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. I love the fun/human touches they add all over the platform. I loved the ease of filling out my taxes because of how simple they made it. The ease of asking off, checking old pay stubs, or changing your information within the platform...I love it.

Cons: It is hard to find anything wrong with the platform. I am not the one running payroll, so I find it very easy to use. However, I know that my boss hates running payroll. It seems a little tricky to change things up. For example, we have had people get raises halfway through the month and I know that these changes have not been easy for my boss to make within the software.

Overall: An easy way to check my paystub, request time off, and an easy way to receive my W2

I have loved using Gusto as an employee and freelancer.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto is amazing. It's very beautifully designed, easy to navigate, and offers little delights, like telling you how much your paycheck would be in lemons or sponges (random, but entertaining). It allows insurance, 401k and other benefits all to be pulled in under one roof with my paycheck. It's a one-stop-shop for all things employee benefits.

Cons: I don't have a whole lot of negative things to report. The only thing that causes minor frustration is that I can never seem to quickly find my 401k benefits. I know its there, but it's not in the most obvious location.

Capterra-loader

I was a user at two different startups. I thought that it was very easy to put in my new info

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked how easy it was for me to be onboarded as a new employee at the company and how easy it was to figure out what the benefits were and what my paystubs were.

Cons: I didn't like that it had limited use beyond onboarding. It could be a part of the design, but I didn't have much ongoing use for it.

I was a user of this product but not an administrator.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple to use and the reports are clean and easy to read and understand. There are lots of integrations with 3rd party softwares

Cons: I don't have any issues with Gusto! Maybe it would cool to have an app to view stubs and pay dates?

Payroll made easy saves us a ton of time and effort

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto is very, very basic in the best way possible. The user experience is natural and intuitive which never leaves me guessing. Reporting is thorough and easy to lay out. The onboarding process for new hires is an underrated feature.

Cons: I can't think of anything off the top of my head honestly. The application does what it's supposed to do seamlessly, it allows massive time savings.

Overall: No unnecessary bells and whistles, just a solid payroll application that allows a massive time and effort savings.

Capterra-loader

Easy recorded payments

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I get paid through Gusto every two weeks and it works just as expected. I get an email notifying me I have been paid and I can view all past history. Setup was very easy.

Cons: I really don't have any cons from my side. As a user that gets paid through Gusto I cannot think of anything else I need from this product.

Overall: Getting paid with easy records

I used Gusto when I was an independent contractor for a small business.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The UX was very seamless and straightforward. It was very easy to use, attractive, and "friendly" feeling.

Cons: There wasn't anything that I didn't like about it, honestly. I used it for a few months and then had to go back and use it even after I had left that position when I needed tax information. Everything that I needed was still there.

Easy breezy payroll application!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's SIMPLE. No frills, nothing crazy, just straight up payroll processing. Taxes are a breeze and anything that may be a surprise is laid out beautifully. Reporting is thorough and it's easy to keep track of individual employees. The email notifications are a nice touch!

Cons: There's not really anything negative to say. As our business grows we may outgrow Gusto but for the time being, the simplicity is something we value immensely.

Overall: If only more software could be this simple! It's an easy to use, straightforward payroll processing application with excellent reporting.

Gusto, me gusta!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Recently, my boss decided to leave our old, clunky service and switch us over to something better. I can't tell you how happy that made me, because the old service was tough to use, wasn't clear, and it was hard for me to even sign in. (Example, if I cleared my cache, it would first ask me for "company name," and sometimes the company name needed a period at the end to take, and sometimes it didnt)....? Gusto is SO user friendly and the interface is pleasant to look at. I enjoy the fun facts that they throw at me that use my dollar amounts to show me what I could use my money on. I can see everything I need, and change anything SUPER easily.

Capterra-loader

Beautiful Easy To Use Payroll

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SO EASY! SO SMART! SO FRIENDLY! Handles all the Tax Man stuff making my life less hectic and easier to manage.

Cons: If I had to pick at it and make a con it'd be the lack of an app to make approving payroll even faster. Their mobile site works well enough that it isn't a huge deal, but I bet a mobile app would be able to streamline it even further, caching some assets, making it feel faster.

Overall: My life is so much easier with Gusto. I've used ADP, Wave, and a local company to do payroll. Gusto is the least expensive, fastest, and all around best experience.

Capterra-loader

Gusto is easy to use and implementation was fast.

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Employees love it and it makes HR very easy for small business owners like me. Automated alerts add value as well.

Cons: It is still kind of pricey for what we need, but I feel the value is there. Plus most of the cheaper options don't have any support.

Capterra-loader

Really easy to use and takes care of all of my reporting and taxes.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I do not have to worry about anything! All new employees do their own onboarding then Gusto submits all of the new hire reports. It also collects and pays income tax. So incredibly easy to use. I even have different pay rates for people who get shift differentials.

Cons: I really have very little to complain about but if I had to pick something it might be nice to have a separate entry for holiday pay.

Overall: Very easy to use for someone who has not HR/payroll experience.

Capterra-loader

Control all your payroll

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is the best tool to control your payroll, it helps you to have a record of all the employees, besides offering very complete reports and human resources support

Cons: Only allows two payment schedules per month, which limits its use in some cases of some employees, but apart from this has no other defect

Gusto changed my world!!

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love using Gusto for not only our payroll but they also manage all of our benefits. Gusto managing our benefits has been such a life saver! I don't have to think about being in compliance anymore I know that they are keeping everything up to date. I get reminders when it's time to run payroll, when new employees need to sign up for benefits and when we need to renew our benefits.

Cons: Gusto has wonderful customer support the only downside for me is that when you call in you are always talking to a new person, sometimes that can make it a little challenging to efficiently get the answer or help I'm looking for, but they will help until the job is done!

Overall: Gusto saves me so much time and worry. I know that our benefits are managed correctly and that we are always in compliance. I also know that everything on the payroll side is taken care of and if there is an issue or mistake the super amazing customer support team is ready to help!

Issue-free payroll, worry-free taxes.. and the best HR department for any small business!

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I get emails straight to my phone every week when my paycheck is deposited, along with fun facts and the option to save or give a portion of my paychecks! I can request time off easily, track my PTO, and even receive approvals and messages from my boss if my time off has been accepted. All of my important work documents are stored in one place online to access within minutes if I need them, and I can edit/change any important tax information in a few clicks. I always know where to get my tax forms during tax season and get email reminders from Gusto when they're ready!

Cons: Honestly, I can't think of any cons. Working for a small startup company without an HR department, Gusto has been an incredible and essential work resource for me!

Perfect for small business environment

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Software is as simple as it gets for on boarding new employees and extremely intuitive. I loved the customizations it gives per employee given their preference.

Cons: In my experience thus far I havn't had a downside as of yet. Its really a great platform with the customer experience at the forefront.

Capterra-loader

Simple, user friendly, excellent interface.

Apr 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, have a capbility to do self unboarding, great flexibility integrating with QuickBooks

Cons: low capacity in support team that doesn't make changes to your account.

Overall: Good software with the potential to be great.

Easy to use, high quality, good support

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The platform is easy to use as an end user. The email notifications are very helpful and have encouraging messages. It is also easy to use as an admin.

Cons: The platform could use more features like SMS notifications. It would also be nice to be able to setup payroll closer to the pay date.

Great Payroll Option

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Gusto allows you to customize your client's view so that everything is branded to match your business.

Cons: Gusto can be a little bit confusing to get set-up with, but overall their support has been helpful getting info to learn the features.

Capterra-loader

Easy to Use for Any Business

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The readouts for employees always had great feedback because you could see how much state and federal taxes are being taken out and what the exact amount was that you would be earning that month. Employees are really just looking forward to their "Gusto email" because it means they are getting paid, but the way it's delivered was very easy to use.

Cons: I don't really have any negative feedback about this software. Sometimes its so easy to focus on the negative sides of the product, but with Gusto all I really needed was something to manage my small team's salaries and Gusto got the job done.

Gusto was user friendly and the customer service was really great.

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The employee profile pages - I like that you can see all their information at once without flipping between so many pages.

Cons: The reporting was not great. The names of the reports weren't self explanatory and it was hard to find the information I was looking for.

Helps streamline HR management - ease of use and efficiency.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto provides a seamless user interface and the navigation is intuitive. I like that this software helps you keep organized employee records and offers efficient automation of our processes. It is also useful for organizing practices for contractors and part-time employees. The customer support team is extremely helpful and available.

Cons: It doesn't happen often, but sometimes we will need brief weekend support. Even if it was a chat box or a quick way to contact them during the off hours.

Great, super user-friendly payroll system

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything I needed was easy to find in a simple interface. I could see how much money I was getting paid a week, how much was being taken out and when I was getting paid next. Changing your address was a breeze as well as downloading tax forms. The archives were convenient for me when I need to show proof of employment.

Cons: This was probably just a case for me and a few others but since I was a contractor and an employee, I didn't see the tab at the top to switch views. Once I knew that, no complaints.

Overall: Great payroll software, everything was easy to find. Saved time by not having to look through UI

Facilitate the payroll

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: It is a very easy to use platform that simplifies your work, helps you to be aware of your payroll due dates or payments that should be made to the clients or to the different work teams

Cons: I have no complaints so far, it is easy to use and offers a great communication and reporting service as well as customer support

10/10 Customer Support

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto has phenomenal (and quick) customer service. If I can't figure out what I need to do (which happens very infrequently due to a very user friendly interface) their support team is able to give concise instructions.

Cons: We have not had any cons to using this program. You are required to run payroll a week in advance, but they have been flexible with us when conflicts have come up.

Overall: A great human resource tool for a small business!

Gusto Review

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: easy to use payroll system, very automated type of system , i like that they prorate new hires' pay

Cons: when we first joined Gusto, they did not do payroll in all 50 states - at this point they may which is helpful , the other thing that i do not like is that payroll has to be submitted 4 days before payday

super easy to use payroll software!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is nicely designed, easy to use and very simple. Love the chat function within customer service.

Cons: There's nothing really I don't like about this software - the background check function is a little weak.

Love this software!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very useful and intuitive for non finance people! It is very easy to also utilize tax forms. My accountant requested certain information and it was very easy to download them and send them out rather quickly.

Also to view paystubs and download them is extremely simple and easy!

Cons: Its a little confusing to use at first but now its much easier as my whole team and I learned how to use it.

Overall: Saved time for myself and team!

Perfect tool for handling payroll

Apr 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like how easy it is to manage the payroll, benefits with the use of this software, it makes HR works super easy

Cons: It isnt really pretty on the page sometimes. It could be better if they redo the layout like the menu items.

The company I work for uses Gusto and it is so easy to access and use!

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is very user friendly. I really dislike tax season and Gusto makes it very easy to access my W2 records. I love how it breaks down my pay checks and it makes managing my vacation time a breeze.

Cons: I don't have any issues with Gusto. I am always able to access the information I need quickly, and I really like the way it breaks down my paycheck information.

Overall: I love how easy it is to use, whether I run payroll or am accessing my pay information or vacation time.

We use this product at the studio to pay our assistants, and production contributors.

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It offers updated tools for a fast, easy payment process, so you can manage the monthly payrolls, schedules and extra options for benefits and bonus.

Overall: To manage invoice payments for our clients, studio assistants, producers and production contributors. Everything works well and there is nothing in particular that I don't like. Overall I am very satisfied.

Great payroll solution with a very nice user interface

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love being able to see my PTO and Sick leave balance at a glance and knowing that all of my paystubs are available any time I need them.

Cons: Customer service was a bit difficult, it took them 4 days to get back to me about a pretty straightforward question

Every company should use this to manage their paychecks

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As an employee, it's great to be able to change my direct deposit account, update my address, get my W-2's and take care of all the stuff that I would usually need to reach out to HR to do.

Cons: Believe it or not, I can't think of anything I dislike. Perhaps on the management side it has flaws, but from an end-user perspective, it does everything I want and is super easy!

Great service that makes payroll seem like a breeze!

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use the service. Before using Gusto, I was initially set-up with Quickbooks (all done myself). It was such a pain to make sure that payroll was done on time, that filings and taxes were paid on time, etc. With Gusto, everything is automatic. It's so easy, I love it!

Cons: Customer service isn't as quick as it used to be. It's still great by any measure, compared to other companies (you hear back within 1 day usually), but they used to have an immediate chat and I could get everything resolved immediately. This is to be expected with a growing company and again, comparing to most companies, the customer service is great!

Capterra-loader

Definitely a Zenefits Rival

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Only good things to say, really. As an employee, ease of use to access my info is key. Gusto is user friendly and fast.

Cons: None, really. I think we ultimately went with another product because of relationships within the organization. Maybe this is meant for smaller companies?

Gusto is a great payroll service that's simplistic and easy to use!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto has an easy to use interface. Their customer service is great! We had both regular employees and contractors and it was super easy to set up both. W-4's and 1099's were managed through one system making tax time reporting much easier!

Cons: I would love it if they could figure out how to expand insurance offerings for orgs with out of state employees. I would also love to see not for profit pricing!

Capterra-loader

Easy to use and rather inexpensive to transfer the money earned

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The service is very easy to use. I use it to get paid by some of my clients, not as client myself. So its pretty inexpensive to receive the money.

Cons: I don't like having to pay anything to receive the money I earned from clients. They are using it as they have multiple vendors and it keeps track of 1099 details for them. The bill should be fully paid for by the client, not the receiver.

Great overall experience. Easy to use and keep all payroll in one place.

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and track payments. Nice to have clear and concise record of transactions in one place, especially at tax time.

Cons: Transaction time is slower than bank bill pay options, so it is difficult for employer to pay quickly.

Capterra-loader

Great payroll solution with a very nice user interface

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to get started with Gusto. Just sign up, enter some details on your company and payroll schedule(s) and then add your employees. The employee onboarding process and great and can save a payroll department countless number of hours.

Cons: I work with churches and while Gusto has a ton of great features. There is some EOY manual work for W-2s for ministers that I wish was more automated. There is also not an advance time off process (multi-point approvals) built into Gusto. Not a huge deal, but would be nice.

Overall: Its seems to be one of the up and coming payroll solutions. There is no upfront cost, and it extremely easy to process payroll! This software can save any payroll department time, whether you have 3 employees or 300.

Capterra-loader

Great product for seeing my paystubs as well as submitting payroll

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to see my PTO and Sick leave balance at a glance and knowing that all of my paystubs are available any time I need them.

Cons: I don't think I have a single complaint about Gusto. It really is great and the app devs seem to have thought of everything.

Great UI and easy to onboard

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto is probably one of the best Payroll software options for small businesses out there. Solid amount of features and decent pricing.

Cons: There are certain features other payroll software options have that Gusto lacks, such as precise custom pay schedules.

Capterra-loader

Gusto has allowed me to manage my time a lot. It is very easy to manage the payroll of employees.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think the best thing about GUSTO is support and the advice that experts offer when you need it, it can be chat, phone or email.

Cons: I have no complaints about this tool.

Overall: The benefits can be many, but I think what I like most is the easy and friendly handling. The speed to do things, and especially the assistance of the experts by chat, email and telephone.

Solid accounting system for small business

Apr 04, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the user-friendliness of the design. It gives you a very clear breakdown of your pay stubs (ie where your paycheck taxes/withholding went)

Cons: Customer service was a bit difficult, it took them 4 days to get back to me about a pretty straightforward question

Gusto is an easy to use payroll app that make payroll communication a breeze.

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy access to employee documents like W2s for tax purposes. They are always accessible online when I am ready to file my taxes.

Cons: The user interface can be a little tricky to nagivate, but it only takes alittle effort to familiarize yourself with the menu options.

Overall: ease of use, peace of mind

An easy way to pay employees and contractors

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is so easy to set up and requires minimal maintenance! I love how user friendly the dashboard is and how quickly the team responds to questions!

Cons: Not a con, just a wish for international capabilities would give more options to a team as they expand.

Capterra-loader

I love how easy it is to use Gusto. I have a number of clients that I have onboard to Gusto.

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Employees can complete and fill out onboarding documents 25/7. Clients can easily pull up reports. Love that I can access and all clients accounts and either assist them with payroll or offer full service payroll at a reasonable price.

Cons: Honestly I can't think of anything I don't like about this software. Each year they keep adding improvements, I hadn't even thought about.

Overall: As a Bookkeeper, I help my clients with an affordable full service payroll. I help my clients to be more successful in their business, which enables me to be more successful as well. As a part of their partner program I also receive other rewards.

Gusto does what it says on the tin

Apr 03, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: We trialled Gusto in one of our US subsidiaries. It performed adequately. However, we decided not to continue with the Gusto service offering after our trial

Cons: During our trial, several of our staff reported connectivity issues with the Gusto service offering.

Capterra-loader

User friendly for paychecks and record keeping

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how user friendly the program is. Gusto is very easy to navigate and you can easily access paystubs, benefits, tax documents, etc. Additionally, anytime an employee needs to update their direct deposit information, they can easily do that through Gusto, which allows our employees to even split deposits between multiple accounts - easiest program I have used to complete that task.

Cons: Gusto is so easy to use, I honestly do not have any dislikes. I can't even critique their webpage design. It is simple and does everything it needs to do. Nothing more, nothing less. While the program could used enhanced integration, using Gusto specifically to manage payroll has worked for our small company.

Overall: We use gusto to cut employee paychecks. Once paid, the employees receive their pay stub in their email, which they can easily check to ensure accuracy. The pay stubs are very straightforward and easy to understand. The program also stores all pay stubs and tax documents, so those important documents are always easy to access.

Makes payroll easy

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, admin friendly, user friendly, simple interface. It¿s more difficult to get payroll wrong than right.

Cons: There isn¿t much I can say that I dislike about gusto. It integrates with our HRIS system and makes the job easy.

Does the heavy-lifting for you

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very sleek look and feel of the GUI. Great when new people needs to be added to the payroll -there are minimal input required and you feel like the hard work is done behind the curtain.

Cons: Customer support team had a 2 day turnaround time for us - this was not great and we had to re-explain the problem to the agent. This was frustrating and disappointing.

Capterra-loader

Looks and feels so much better the ADP

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the employee login portal is so easy to use and understand. It also allows my employees to keep up to date on their PTO. This was more cumbersome with ADP. Although maybe they have changed. Been with Gusto for 2 years now and haven't looked back.

Cons: I really don't have anything to say about Gusto. Probably because it was so much better then the previous services I have tried.

It makes payroll simple.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It makes payroll a simple business function rather than something incredibly complicated. I would recommend.

Cons: It can sometimes be hard to navigate where to find what you are looking for, but that an issue with any new software one might use.

Gusto is the most user friendly way to run payroll.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto is very easy for employees to use and they have constant access to their information. I also like the smoth integration between Gusto and Xero.

Cons: I think that Gusto requires users to run payroll sooner then they really need to. Everything else they do is so powerful and instant.

Easy Way to See My Pay!

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am not the administrator of this software, but I am the user and I love it! Gusto sends awesome little paycheck snapshots to my email on the day I get paid and informs me of my pay and taxes. It's user friendly and the layout is easy to understand.

Cons: There really isn't anything I don't like about Gusto. From a user perspective, it has everything I need to know or want to know about my pay/taxes.

Easy to setup and run payroll

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The setup is very easy and convenient. Once it is set-up it automatically pays your payroll taxes and files quarterly reports. Works well for owners, employees, and contractors. It integrates with accounting software's such as Xero and QB, which makes reconciling that much easier. Our company loves Gusto!

Cons: There is not much I don't like about this software. One thing I would change about it is the integration settings. It is easy to send information to the wrong accounts in your accounting software (if it integrates). I highly recommend having someone with accounting knowledge complete your integration settings.

Easy to check your paystubs

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The design of the site is clear and very easy to navigate. Action buttons are specific and organization makes sense. I like the email updates reminding you when you got paid

Cons: There's a bunch of empty space on the pages but that's just a visual change. Otherwise, I think it's great and allows me to easy make any changes I want.

Capterra-loader

Making Restaurant Payroll a Breeze

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gusto is one of many payroll software applications in the market and while don't have a lot of experience with others, I cannot say enough good stuff about Gusto. Gusto completely integrates with our time tracking and scheduling application, Homebase. This enables us to collect all the hours, breaks, and vacations in one app then easily transfer over to Gusto to run payroll. My favorite part of Gusto is the self-employee onboarding. We set up basics of the account then the employee does the rest. I also love the Gusto manages all the payroll taxes and pays them for us. I don't know where our team would be without Gusto!

Cons: The reporting is extremely broken down and sometimes confusing. I recommend that they create some visual dashboard to better understand how much you are paying every month in wages, taxes, etc.

Streamlined HR Solution

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gusto removes the complexities of an HRIS and delivers it in a streamlined easy to use format. The functionality will satisfy 95% of s aSMB business needs

Cons: Some functionality is not entirely flexible, such as adding variable pay to offer letters, and a built-in performance review system

Overall: easy to use, cost efficient payroll and partial HRIs system

Capterra-loader

Gusto makes something that as intimidating as running payroll and selecting benefits so easy and fun

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Gusto is that it is so easy to use and doesn't disrupt me from my daily tasks. I am a Director of Customer Success and have been able to run payroll and select benefits for my startup company as a second hat that I wear. The customer support is top notch and I actually enjoy calling in for help because I know that they will solve my problem quickly and that I will learn something new!

Cons: There aren't many drawbacks to the software. Since I am dealing with a part of the business that I don't have my experience in (payroll and benefits), I think some more tooltips or state specific FAQ's would be more beneficial

Overall: The ability to painlessly run payroll and select benefits for a startup without the cost of hiring specifically for that role.

Amazingly simplistic

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto is great for managing payroll. It's a relatively inexpensive tool to use and has a great clean look and feel.

Cons: Although it's highly intuitive, Gusto lacks the a good security. Password requirements are minimal, while the employee's ssn can easily be downloaded with one's w2.

Gusto is the best software of this type and allows us to provide clear information to employees.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The layout is very navigable and easy to understand for any employee. There's clear notification of when you are paid, the breakdowns of your paystub, and easy access to any documents you need. The best part is that you can manage your own pay split into savings, etc without having to ask your payroll processor to do it for you. There's also fun quirks like telling you how many lattes or similar things you could have purchased this year.