# Phenom Applied AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phenom Applied AI Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/153629/Phenom-TRM-Cloud-Platform --- # Phenom Applied AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Phenom Applied AI ## What is Phenom Applied AI? An agentic AI platform designed to streamline talent acquisition, talent management, and workforce planning for organizations. Features include AI candidate discovery and matching, automated screening, fraud detection, AI sourcing, and personalized candidate experiences. The platform enables organizations to manage recruiting workflows, employee referrals, internal mobility, and workforce planning within a unified system. The platform includes an orchestration engine for deployment of agents managed by conversational policy creation for responsible governance. The goal is the appropriate application of AI and automation to help organizations attract, hire, retain, and develop talent. ## What is Phenom Applied AI used for? [Talent Management](https://www.capterra.com/talent-management-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phenom Applied AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.phenom.com/&name=Phenom Applied AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phenom Applied AI 3.9 (14) VS. [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting Price $10000 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.6 (1,146) Value For Money 3.5 (12) Value For Money 4.6 (1,005) Customer Service 3.3 (13) Customer Service 4.6 (1,019) ## Phenom Applied AI alternatives [4.2 (10,935)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars Highest Rated [4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,184)](https://www.capterra.com/p/129831/JobDiva/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (3,043)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153629/Phenom-TRM-Cloud-Platform/alternatives/) ## FAQs about Phenom Applied AI Overview ### Which roles and teams benefit most from Phenom Applied AI? Phenom Applied AI is most used by recruiting and talent acquisition teams, including recruiters, sourcing specialists, and TA leaders, to streamline candidate discovery, engagement, and hiring workflows. HR support, employer branding, and program or client services leaders benefit from better career site experiences, talent insights, and more efficient recruiting operations. Answer based on 14 reviews Overview ### What company size and industries is Phenom Applied AI built for? Phenom Applied AI is built for global enterprises, with 71% of reviewers from enterprise companies, and it is most common in Biotechnology, Financial Services, and Insurance at 15% each. It also serves midsize businesses at 21% and supports talent acquisition, workforce planning, and talent management, the top use case at 46%. Answer based on 14 reviews Features and Usability ### What are the key features of Phenom Applied AI? Phenom Applied AI offers applicant tracking, candidate sourcing, and resume parsing for recruiting, plus interview scheduling, video conferencing, and assessment management. It also includes CRM, employee onboarding, performance management, talent pool tools, reporting and analytics, workflow management, and a careers page for hiring and internal talent mobility. Integrations ### Which third-party tools and platforms does Phenom Applied AI integrate with? Phenom Applied AI integrates with Workday HCM and connects to Workday applications for applicant data and recruiting workflows. The catalog and reviewer mention confirm Workday as the named integration brand here, with no other specific third-party platforms provided in the source data. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Phenom Applied AI offer? Phenom Applied AI provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos allow self-paced review of product features and steps. Getting Started and Support ### What customer support options does Phenom Applied AI offer? Phenom Applied AI provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Onboarding 2.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Recruitment Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization API 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Application Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Approval Workflow 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval Assessment Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Phenom Applied AI 82 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Creation, administration, and evaluation of assessments or tests Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Create and send email blasts/campaigns Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Automates core HR functions such as talent management, employee evaluation and learning management Incorporation of a chat or messaging system within an organization's internal communication infrastructure Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company Create and track interviews with a reminder system A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Facilitate training materials that help employees grow and progress in their positions Remote interview conducted between an interviewer and a candidate using video conferencing technology Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing Access software remotely via mobile devices Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Type of interview in which a candidate faces multiple stakeholders simultaneously Organize and manage the accomplishments and development of employees or performance of applications or systems Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Evaluate the candidate's performance and score them for further assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Send messages via SMS Planning, tracking and developing internal talent for future key position filling Recruiting, tracking, and interviewing candidates and onboarding/training new employees Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 3.5 (12) Basic $10,000 Per User,Per Month Value for money 3.5 (12) 3.5 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (13) 3.3 Based on 13 reviews ## User reviews Overall rating 3.9 Based on 14 reviews Filter by rating 5(5) 4(6) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent Mariam A. Senior Recruiter Non-Profit Organization Management ### "Innovative tool for modern applicant tracking!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2025 Great Experience. Primarily used for applicant tracking, sharing and scheduling. Pros Simple Interface, easy to find applicants, pipeline ease. Cons Filters limit applicant , some errors when generating candidates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior consultant Information Technology and Services ### "Ease of use & good AI features " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2024 Pros Vast range of AI features available for Applicant tracking system.Attractive user interface. Cons Nothing I am very satisfied.There is nothing which I dislike Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Employment Brand Strategist Financial Services ### "Could be great, but isn't." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 7, 2023 It's truly a shame because the product can actually be very cool and helpful. But the lack of support and terrible customer service means that it's more trouble than it's worth. As we signed our contract we had high hopes to expand our business with them into their other products like employee engagement and video interviewing, but that is never going to happen now after our implementation and support experience. Pros Phenom does deliver an amazing career site with the ability to capture Leads and Partial applications. We have seen our application skyrocket since implementation. The CRM is easy to use for simple campaigns and sourcing. Cons The implementation with Phenom was a mess. Their third party implementation partner was clueless and had little to no knowledge of how to properly connect Phenom to our ATS. When we went live with the career site, it took MONTHS to fix all the bugs. This is not an experience unique to us- many of their largest clients do not use the Phenom integrated apply flow. You can see for yourself by starting to apply for a job on their clients pages. Support: Customers do not get a dedicated Success Manager since they switched to a "Global Support Model". All items are tickets, which are never resolved within contract SLAs. The average time of resolution of any ticket, no matter how small, is about 3 weeks. Tickets are often passed from support desk to support desk, with no actions or resolutions. It don't seem like Support has a good understanding of how their product works. I've had a tickets open for 3 weeks for them to tell me, "this is expected behavior".Training/User adoption: Phenom provides a training database, which is useful at times, but it takes 6+ months to become a power user- not even an expert. Because all training is self guided and support tis non existent, you will need a full time employee to manage Phenom. Complicated: The abilities inside Phenom are truly remarkable- if you can get them to work. Without support or guidance provided from Phenom, it feels like you are thrown in there and told "good luck!" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Saurabh S. Senior Talent Research & Sourcing Telecommunications ### "User friendly ATS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 21, 2022 Overall my experience with phenom is good but I would say if they can implement some more changes then this product is fantastic. Pros I really like the campaign management feature which allows us to target our all candidates at once+ it gives us all the information about bounced emails, responded, opened, etc which I feel is very unique. Cons There are multiple things which I don't like:-We can not delete multiple candidates from the project, we need to delete every candidate one by one.we can not change the status in bulk. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) we switched from workday to phenom because we were not able to run an email campaigns for our candidates. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reasons for choosing Phenom Applied AI Phenom is fast as compared to other ATS that's why I chose phenom. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FZ fakhar Z. HR Support Logistics and Supply Chain ### "Great ATS tool to manage recruitment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 26, 2022 Pros This is great software to manage large number of applicants and manage the Talent pipeline. software is being used in many mid level companies so it can be an advantage for someone who knows how to use it. Cons nothing specifically as this is not a go through software for many small companies so it is not as frequent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Guada G. Global Client Services Director Human Resources ### "Phenom: the future of AI recruitment" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 14, 2021 Pros The ability to create talent pools, create live events and source passive candidates, makes for an excellent system. From a performance perspective, the ability to pull of live reports from the dashboard helps greatly when assessing and driving team performance. Cons At times the reports can take some time to pull off; however, this is a minor detail and I have yet to see any major faults. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jennifer Joan G. Principal Sourcing Specialist Insurance ### "Amazing application!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2021 Pros Impactful features, easy to follow trainings, and overall solid application. Cons Trainings could be lengthy and long winded at certain topics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Aaron H. Senior Recruiter Insurance ### "Phenom Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 11, 2021 Overall i have found Phenom to be extremely helpful in finding and identify candidates for troublesome roles that have been a challenge in the past. Keen to see how it can improve and become even better in the future. Pros I find this to be a very user friendly system which was easy to pick up from the start. It always generates a great pool off candidates and the ability to use it for the full end to end process is great. Cons The only con for me is the time it takes between screens which may be a system issue and not software issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Misty F. recruiter Staffing and Recruiting ### "everything you need all in one spot " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2021 its been very good to me and my line of work Pros the most usefull thing to me about phenom is that you can send you candidates reminder text about anything getting them through the onboarding process and its also a pretty powerful sourcing tool Cons i love phenom wouldnt change a thing if i had the choice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Talent Aquistion Team Leader Financial Services ### "Phenom " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2021 Pros Phenom is an excellent add-on to our Recruiting tool kit. Phenom is integrated into our ATS (Workday) and not only does it pick up all current applications, it's AI also picks up online impressions and links them to LinkedIN profiles - basically doing the talent sourcing for you. It's intuitive and a tech-savvy recruiter can create dynamic lists to talent pipeline for all kinds of roles. Cons For a user that is very new to talent sourcing tools, this can feel quite daunting and hard to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153629/Phenom-TRM-Cloud-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.