Lime Inspirations

Lime Talk

5 / 5 12 reviews

Who Uses This Software?

Any company having website. Lime Talk is for everyone from a single entrepreneur who cares about his business to large companies.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.20/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Lime Inspirations
  • www.limetalk.com/en/
  • Founded 2012
  • Czech Republic

About Lime Talk

Put Lime Talk live chat on your website and give every customer a chance to get in touch with you and receive a reply in a few seconds. You can reply from your computer or mobile phone. Lime Talk allows you to see in real-time when a visitor comes to your website. You can see the product they are interested in and most importantly, it allows the visitor to ask any question, which you can answer instantly. Lime Talk is fully customizable and you can choose any color or text you want.


Lime Talk Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Lime Talk Reviews Recently Reviewed!

Good Job!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product helps us a lot improve our communication especially with potential new students. Its administration is intuitive. It generally works great and we would definitely recommend it. Thank You!

Handy tool for quick customer support

Nov 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offline messages helps us to reach our customers even when we are not online.

Cons: I have to set offline status manually when I leave my office.

Overall: This tool helps us to communicate with our hotel guests and provide them better customer support. Our customers usually need quick answer which we can provide them with help of chat faster than through e-mail. And Lime Talk chat can handle this.

Lime Talk review

Nov 13, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mobile integration when I am not in the office

Cons: -

Overall: We are using Lime Talk for more than a year and it still suit our needs. Set up was really easy and the app is also super-easy to use. Features are sufficient and the price is really nice although we have 3 operators. I can really reccommend!

Helpful tool for customer care & sales

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: offline messages

Overall: In our customer care and sales, Limetalk helps us to get as many leads as from email or phone calls. It helps us to stay in touch with customers who would probably not contact us via other channel. It also helps our customer support to be more efficient.
Limetalk is also very user friendly - it is easy to modify the visual according to the needs of website and client/ visitor can easily leave the message. We specially appreciate the possibility to get offline messages.

Great service for our customers!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: to see online customers, what they do, where they are, etc.

Cons: for setting a text of the chat window - it´s hard to find where the exact title is - it would be helpful to find an interactive picture, where you can change the titles

Overall: Easy to use, intuitive system and perfect for quick customer care... I would higly recommend using !!

Recommendations to other buyers: no

Nice product!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So far good. Nice, pleasant product to work with. We can recommend this product also to other users.

Great Product & Support

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inactivity detector helps to get customer e-mail address when I am bussy.

Cons: Only one theme of widget available.

Overall: I am using Lime Talk on my website for several years. As I am most of the time on the road, I appreciate the possibility to respond to my visitors through mobile. The web application is also easy to use.

Pros: Inactivity detector helps to get customer e-mail address when I am bussy.

Cons: Only one theme of widget available.

Reliable & Flexible Partner

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a representative of branding & digital marketing agency I have been continually pushing clients to reconstruct their very often too complicated and cold webpages in a "simpler, clearer, warmer" way. Communication effectiveness with webpage visitors/potential clients is a must for every company. The cooperation with Lime Talk has always given us a particular advantage vis-à-vis our competitors: we do have a user friendly, flexible and professional tool in our hand fitting into each and every web design on PCs, tablets and mobiles. This could be evidenced for example by the web of www.rudolph2.college bringing the most talented international MBA students to Prague.

Ji¿í Kopal, CEO, MANOFI

It´s perfect!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Lime Talk helps us a lot improve our communication especially with potential new clients. It works great and we would definitely recommend it.

Useful tool for communication with customers

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Lime Talk is well arranged and user friendly chat which allows you instant communication with your customers. It is one of our important selling channels. You can add more chat operators and it is possible to see their message history with customers. I would recommend it for every company who wants to be in touch with their clients.

Amazing and very helpful tool

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use
offline messages

Cons: -

Overall: We have been using Lime Talk for the past 4 months and it has been a very valuable tool for communication with our customers. We have people from all around the world visiting our website and sometimes there are specific things and questions they need answers to and that are not answered on the website. Lime Talk allows us to get in touch with them really quickly and easily.

A feature that we really appreciate are the offline messages. Whenever a person visits the website when we are not online, they can simply leave us a message and their e-mail address/phone number and it is very easy for us to get back to them.

Another thing that has been really useful is the fact that we can see how many people are visiting our website, where they are from, which page(s) the are viewing, how much time they spend there and much more.

All the texts can be changed and adjusted very easily, so you are able to personalize the product very well. To make your conversations with customers easier, you can set automated messages or send ready-made responses. You can even start the conversation with a visitor yourself.

The program is very well arranged, intuitive and easy to use. The customers support is great, we always receive responses within a few hours.

Overall, we are glad we decided to get Lime Talk, it has been making our life much easier. In the 4 months we haven't really found any flaws, everything has been working really well for us. A great product.

Recommendations to other buyers: -

Great for business

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: simplicity, efficiency, better communication with clients, higher sales

Cons: Nothing

Overall: Limetalk has made on-line communication for us and also for our clients simple and highly efficient - it really matches the way we tend to communicate with our clients. We also find very helpful the 24/7 client support and useful updates.
We have only positive experience - the web app offers great functionality, visual look and user interaction is very smooth and responsive.

Recommendations to other buyers: I think that in today's online world should be every company simplest way to communicate with clients. Limetalk is the perfect choice.