---
title: "Showpass Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Showpass Software - reviews, pricing plans, popular comparisons to other Ticketing products and more."
source_url: "https://www.capterra.com/p/153637/Showpass/"
page_type: "product"
language: "en"
---

# 

 Showpass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Showpass

## What is Showpass?

Showpass is an event management and ticketing software that offers tools to help organizers sell tickets, manage their box office, and enhance event experiences. It features an online box office, enabling easy event creation and management from any device. Key features include sales tracking, discounts, multi-day ticket sales, and distribution through various channels. Advanced analytics provide insights for data-driven decisions. Showpass caters to complex organizer needs with custom solutions and transparent pricing. It streamlines tasks like employee management, ticket exchanges, and platform integration.

## What is Showpass used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 406 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Ticketing / 2026
-   Event Booking / 2025
-   Event Check In / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Event Booking / 2026
-   Event Check In / 2026
-   Event Management / 2026
-   Festival Management / 2026
-   Mobile Event Apps / 2026
-   Registration / 2026
-   Ticketing / 2026
-   Venue Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Event Management / 2026
-   Mobile Event Apps / 2025
-   Registration / 2025

## Showpass alternatives

Highest Rated

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (274)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153637/Showpass/alternatives/)

## FAQs about Showpass

Overview

### What problems does Showpass solve?

Showpass solves fragmented event ticketing and promotion workflows by combining website and social ticket sales, mobile tickets, QR check-in, attendee tracking, and reporting in one system. Event organizers, venues, festivals, theatres, and volunteer-led teams use it to reduce manual setup, avoid paper tickets, monitor capacity, and recover abandoned sales.

Answer based on 370 reviews

Overview

### Which roles and teams benefit most from Showpass?

Showpass is most used by business owners, presidents, CEOs, and executive directors who oversee events, ticket sales, and revenue performance. General managers, operations teams, and promoters rely on it to manage admissions and attendee flow, while sales, customer service, and education users support registration, guest communication, and event coordination.

Answer based on 406 reviews

Overview

### What company size and industries is Showpass built for?

Showpass is built for small businesses, which make up 67% of reviewers, especially in Entertainment at 10%. It also serves larger, more complex operations, aligning with its focus on large organizations and high-volume attractions, with Enterprise users at 21% and additional use across Events Services and Hospital & Health Care at 5% each.

Answer based on 406 reviews

Features and Usability

### What are the key features of Showpass?

Showpass includes core event ticketing and event management features like online ticketing, mobile ticketing, barcode and QR code scanning, and reserved seating. Differentiating capabilities include website integration, Facebook and Google integrations, point of sale for onsite payments, role-based permissions, and real-time sales and check-in reporting.

Answer based on 254 reviews

Integrations

### Which third-party tools and platforms does Showpass integrate with?

Showpass integrates with Squarespace and WordPress for website publishing, Campaign Monitor by Marigold for email marketing, and Domo for analytics. Reviewer mentions also reference Square Point of Sale for at-door sales. Eventbrite appears in comparisons, but not as a confirmed Showpass integration.

Answer based on 64 reviews

Getting Started and Support

### What training and onboarding options does Showpass offer?

Showpass provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation and videos provide self-paced reference materials for setup and feature review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Showpass offer, and how do users rate the experience?

Showpass offers email/help desk, FAQ/forum, phone support, and chat. Users often describe support as fast, helpful, and personable, with chat frequently called the quickest option and phone follow-up appreciated. Some report slower email replies, limited evening or weekend availability, and occasional difficulty finding the right contact or documentation.

Answer based on 106 reviews

Security

### How does Showpass handle data security and access control?

Showpass uses advanced employee-level access for internal security, safe and reliable payment options, password-protected accounts, QR codes for check-in, and secure ticket transfers between users. It also supports capacity monitoring for safety-focused events. Some users note password recovery can take time and feature-permission management for additional account users is limited.

Answer based on 10 reviews

## Who uses Showpass?

Based on Capterra reviews from the past 5 years

## Features

AI summary

Based on 3,861 Ticketing reviews

Capterra data shows that buyers of ticketing software rank the following features as their top priorities:

-   **Event Ticketing** (**69%** of reviewers rated this feature as critical)
-   **Online Registration** (**61%**)
-   **Online Registration** (**61%**)

Showpass supports all three of the features reviewers rate most highly: **Event Ticketing**, **Online Registration**, and **Online Registration**. With these capabilities in place, the product covers the core needs many buyers look for in a ticketing system, helping businesses manage ticket sales, handle attendee sign-ups online, and keep event operations organized, allowing teams to deliver a smoother registration and entry experience.

Event Ticketing

4.8 (33)

78.79% of 33 reviewers that rated this feature as important or highly important

Manage tickets for specific events

Online Registration

4.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Real-time registration over the web

Event Scheduling

4.7 (36)

69.44% of 36 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.5 (28)

53.57% of 28 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ticket Reservations

4.6 (102)

58.82% of 102 reviewers that rated this feature as important or highly important

Showpass offers a simple way to reserve and purchase tickets online, letting you plan ahead or buy last minute. Users think the process is convenient, flexible, and secure, and they value being able to reserve tickets even when not ready to pay immediately.

Barcode/Ticket Scanning

4.7 (94)

68.09% of 94 reviewers that rated this feature as important or highly important

With this capability, you can quickly and easily scan tickets at events, track attendance in real time, and add tickets to your mobile wallet. Reviewers appreciate the convenience, speed, and reliability, mentioning smooth entry and minimal issues with scanning.

Showpass 110 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: With this capability, you can quickly and easily scan tickets at events, track attendance in real time, and add tickets to your mobile wallet. Reviewers appreciate the convenience, speed, and reliability, mentioning smooth entry and minimal issues with scanning.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Registration: Online registration for classes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Data Management: Searchable repository of information about clients
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- Food & Beverage Management: For businesses handling food & beverage operations
- For Virtual Events: Designed for events that occur online
- Gamification: Games or game-like elements to track progress and reward accomplishments
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Lead Capture: Automatically identify and save contact information of potential customers
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: It gives you the ability to access tickets, stats, and notifications directly from your phone, making event management portable and efficient. Reviewers indicate mobile access is essential, user-friendly, and streamlines ticket retrieval, though some mention missing admin dashboard capabilities.
- Mobile Alerts: Notifications via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Event: Utilize the same app for multiple events
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Block Management: Book and manage rooms at an event
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Showpass offers a simple way to reserve and purchase tickets online, letting you plan ahead or buy last minute. Users think the process is convenient, flexible, and secure, and they value being able to reserve tickets even when not ready to pay immediately.
- Ticketing: Customize, sell, and distribute tickets
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Features

4.6 (406)

4.6

Based on 406 reviews

## Pricing

Value for money

4.6 (345)

Free Version

Essential

1 % + $0.59\*

It includes:

-   Create unlimited events that are customized to your brand.
-   Sell tickets from your event page or your own website.
-   Access real-time event data to make informed decisions.

Professional

2.5 % + $1.69

It includes:

-   Create bundle pricing with Ticket Packages.
-   Design and customize Assigned Seating Maps.
-   Access tracking links for all channels.
-   Upsell and promote event add-ons including food tokens and merchandise.

Custom Pricing

Custom Quote Available

It includes:

-   Accelerate ticket distribution with Group Sales.
-   Sell Memberships and boost revenue with member-only perks.
-   Buy Now & Pay Later payment options for your guests.
-   Hardware access options.
-   Dedicated Support

Value for money

4.6 (345)

4.6

Based on 345 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[

Domo](https://www.capterra.com/p/119119/Domo/)

## Support, customer service and training options

Customer Service

4.6 (344)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (344)

4.6

Based on 344 reviews

## User reviews

Overall rating

4.7

Based on 406 reviews

Filter by rating

5(288)

4(108)

3(9)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LC

Lance C.

President

Computer Software

### "Excellent ticketing company with great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2026

Pros

Easy to use and ability to print your tickets makes it very easy for people who do not have a smartphone.

Cons

Would like the option to print tickets as wallet-sized rather than full-page, which would be more convenient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Writer

Arts and Crafts

### "Showpass - A Solid Solution for Event and Ticket Sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Overall, my experience with Showpass has been positive. The platform is easy to use and makes managing events and ticket sales straightforward. It offers reliable functionality and helpful reporting tools, and the overall experience is smooth for both organizers and attendees. While there are minor areas where workflows could be streamlined, it remains an effective and dependable event management solution.

Pros

What I like most about Showpass right now is how intuitive and easy it is to manage events and ticket sales. The platform is user‑friendly, offers strong reporting tools, and provides a smooth experience for both event organizers and attendees.

Cons

What I like least about Showpass right now is that some features could be more customizable, and certain processes require multiple steps where a more streamlined workflow would be helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Patty B.

Accountant

Construction

### "Showpass - Simple and Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 9, 2026

I found events I was interested in and set notifications so that I would receive a text message when the tickets went on sale. I was able to purchase the tickets and have them put in my apple wallet in less than 5 minutes. Excellent experience

Pros

Easy to sign up. You will receive notifications before tickets go on sale. You receive tickets that can put put in your apple wallet. Easy to use scan tickets

Cons

Limited companies use Showpass. Most of the companies are local and variety is limited. More companies need to use Showpass.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

David H.

Co-Founder

Construction

### "My Great Adventure with Showpass"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2025

Pros

I like that Showpass allocates a wide array of event management tools in one place. In addition, Showpass has payment processing tools that makes it an exceptional tool since most ticketing tools lack such features.

Cons

Even though Showpass pricing is higher than most basic ticketing tools it has the most robust features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Talysha H.

Early intervention therapist

Child Day Care Services

### "Awesomesauce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2024

I loved it. Showpass was so easy to use and helpful

Pros

Everything! Show pass is so friendly and nice

Cons

I liked it all! There was no cons at all

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2025

Hi Talysha, Thanks for the "awesomesauce" review—it made our day! We're so glad you found Showpass friendly, helpful, and easy to use. Your kind words remind us why we love doing what we do!

AC

Ashley C.

Commercial Advisor

Oil & Energy

### "Platform that even my Grandma can use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Great experience, helpful event suggestions, easy to use and great customer service.

Pros

Ease of use and ability to print tickets and save as PDFs.

Cons

Sometimes found it hard to locate my ticket in my emails.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2025

Hi Ashley, Thank you for your fantastic review! We love hearing that Showpass is so easy to use, it’s grandma-approved! Everyone, no matter their age, deserves a hassle-free ticketing experience, and we’re thrilled to know we delivered that for you. Thanks for being a valued part of the Showpass community!

MP

Mike P.

Operations Manager

Electrical/Electronic Manufacturing

### "Showpass review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 18, 2024

Pretty good. With a few tweaks it could be great

Pros

Suggestions for things I normally wouldn't think to look for

Cons

Format not great for mobile use. Need to make user interface a little bit quicker and easier

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 20, 2024

Hi Mike, Thanks so much for your feedback! We’re always working to improve and make Showpass even better, so we really appreciate your insights. Thanks for being a part of the Showpass community!

PV

Poupe V.

Mortgage Professional

Banking

### "Happy Customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

Easy to do business with, convenient, up to date technology

Pros

Easy to navigate ticket purchase. Prompt

Cons

Nothing bad to say, fees, nobody likes fees but I understand the nature of the business

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 20, 2024

Hi Poupe, Thank you for the wonderful review! Happy customers make us happy! We’re thrilled to hear that your experience with Showpass has been so smooth and convenient. We’re always working to keep things up to date and easy for you. Cheers, The Showpass Team

MV

Monica V.

Manager

Retail

### "Showpass Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 17, 2024

I would highly recommend Showpass to anyone regarding event success. The ease of the site removes the extra stress when planning an event. Everything felt very easy simple, convenient, professional, fun to plan and the team members were amazing at providing exceptional service.

Pros

Showpass is very easy to use, the website is simple for the consumer to understand in all aspects, including safety and providing a personalized experience. If help is required the support team is quick to respond and ensures the customers happiness is exceeded. Making QR codes for the guests made a seamless way of checking in for the event.

Cons

I haven’t encountered any areas of opportunity with this company.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2025

Hi Monica, Thank you for your thoughtful review! We’re thrilled to hear that you found Showpass easy to use and that our support team has been helpful. We truly value your recommendation and look forward to continuing to support your events in the future. Your success is our success, and we're here to make every step simple, stress-free, and enjoyable! Thank you for choosing Showpass!

IP

Irvanpreet P.

NA

Retail

### "Love Showpass"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 16, 2024

Pros

Easy to use platform as it’s simple I. Use Love the digital ticket option and getting rid of paper ticket The payment options are safe and reliable All in one platform

Cons

Nothing specific that I can think of at the moment Probably covering the big stampede event will be something I’d like to see next

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 20, 2024

Hi Irvanpreet, Thank you so much for your amazing review! We’re thrilled to hear that you’ve been enjoying our platform. Ticketing the Stampede is something we'd love to see next too! 😊 Thanks again for being a valued part of the Showpass community!

[View all Reviews](https://www.capterra.com/p/153637/Showpass/reviews/)

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