# Page 6 | Showpass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Showpass the right Ticketing solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153637/Showpass/reviews --- Showpass 4.7 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 6 - Reviews of Showpass ## Showing most helpful reviews Showing 126-150 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VC Victor C. Marketing specialist Entertainment Used the software for: 1-2 years ### "Great for getting your events out there " November 3, 2021 5.0 Great overall experience. Easy to use. And is easy to share! Pros Easy to use and everyone in the city knows it’s legitimate and easy to purchase from. Cons Customer support sometimes is difficult. Unable to pre-withdraw ticket sales prior to event Review Source MM Mary M. Psychic MEDIUM Fund-Raising Used the software for: 6-12 months ### "Showpass takes care of all your needs for events." November 16, 2023 5.0 They are there to help at all times. I am 61 and used ledger books and boxes of receipts for events. I just click and get a full report to print off. Pros I can create freely my events designs to make the unique to each event. Cons There is nothing I have to say negative. Review Source MC Mike C. President Information Technology and Services Used the software for: 1-2 years ### "Showpass very user friendly and responsive." May 3, 2022 5.0 Pros Tickets are dowloadable, printable, emailable, etc - can get them in any form making them easy to pass on to friends, etc. Cons Not from my perspective, does anything i would expect Review Source Response from Showpass September 20, 2022 Thanks for your review of Showpass, Mike! If there's anything we can do to improve your experience in the future, please don't hesitate to let us know! CC Christopher C. Sales Assistant Financial Services Used the software for: 2+ years ### "Really useful to be aware of events in the community!" November 7, 2021 5.0 Pros I love the simplicity of buying an event and then just showing the venue the ticket. Cons I think gamification could be worked on more. Review Source Response from Showpass October 11, 2022 Thanks Christopher! We're glad to have you as part of our community! HP Harry P. Oa Insurance Used the software for: 2+ years ### "Showpass" November 3, 2021 4.0 It is positive and people like it Pros Just a lot easier than other ones out there Cons Can’t really think of any right now at this time Review Source jK jennifer K. Dental assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Showpass Review " November 3, 2021 5.0 Benefits of showpass is that it makes events and buying tickets very easy and then all of your tickets are all in one place . Pros I like that there are so many different features and options to use. It is also very easy to use. Cons Sometimes the software would glitch and freeze but I believe that was an internet issue. Review Source KS Karen S. Office Administrator Fund-Raising Used the software for: 2+ years ### "FairTickets" November 15, 2023 5.0 Pros Showpass is very easy to use, simple, quick and efficient. Cons Only con is the cost, cost is more than reasonable though in comparison to other similar providers. Review Source DT Dawn T. Volunteer Coordinator Events Services Used the software for: 2+ years ### "Helpful staff" December 21, 2019 5.0 I enjoy the folks who help with our events! Great staff at our events for support and helping prior to the event with mass uploads. Pros The platform isn’t changing every time I use it! I use the ShowPass software for 5 of our events and everytime I log in I know exactly where to go to find things. Cons With our events the scan process sometimes gets a little complicated because of the variety of ticket types. Those who use it regularly have it all figured out. I sometimes push the wrong buttons Review Source DS Derek S. Pool technician Construction Used the software for: 2+ years ### "What else would you need? " October 8, 2020 5.0 My experience has never been anything but amazing!!!! Pros I have used showpass for years. Its the only way I buy my tickets. Its fast and reliable and I never have to worry about waiting in line and missing my chance. Every thing I need to make life complete is one click away. Cons Honestly I can't think of anything that I dont like about it. Review Source AL Alan L. Bar owner Entertainment Used the software for: 1-2 years ### "Showpass review" July 24, 2020 4.0 10/10 Pros The immediate response I get with an issue. Customer support is top notch. \[SENSITIVE CONTENT HIDDEN\] specifically in Calgary, AB Cons Honesty I couldn’t be happier. I know that doesn’t help with you wanting to make improvements but I’ve had no complaints so far Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Showpass was recommended by a friend. I was told they would be much more hands on. And you guys have been Review Source DB Devon B. Managing Director Marketing and Advertising Used the software for: 6-12 months ### "Great Canadian ticketing software with fantastic support." May 28, 2019 4.0 Showpass has been excellent to work with. Every person on their team is committed to make sure we had the best experience possible using their software, no matter what time of day. Pros The flexability. If a feature was not available, the development team was very receptive to our feedback, and even implemented some changes based on what we asked for. Cons The backend could use a.bit more attention in the UI/UX department. It's not bad, but it could be better. It also needs better scheduling options for events, but that is coming soon. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Showpass We wanted to keep it Canadian, and we wanted a more local support team. Review Source OP Olivia P. Application Specialist Environmental Services Used the software for: 2+ years ### "Showpass Makes Event Purchases Easy" November 3, 2021 5.0 I’ve always had great experiences using showpass and have never had an issue. Pros I love the mobile capabilities and ease of use. Cons I dislike the additional fees applied to orders. Review Source TM Todd M. Facility Operations Assistant Facilities Services Used the software for: Less than 6 months ### "Review" November 15, 2023 4.0 Pros Ease of use, great support, flexibility to set up assigned seating Cons Reporting is always a little to be desired, but that goes with most platforms. Built in comparison to another game or another year would be helpful. Switched from [Universe](https://www.capterra.com/p/132555/Universe/) Contract cost and features that were unavailable on the platform. Review Source VM Vivek M. Founder Entertainment Used the software for: Less than 6 months ### "Good simple platform for new users" November 16, 2023 4.0 Solid, will continue to use and learn more features Pros Simple to learn, affordable, does the basic job, decent support Cons Inability to change some settings after an event goes live (ex: seller commissions), and funds withheld after events end Reason for choosing Showpass Brother was already a user and recommended Review Source ZS Zak S. CFO / Owner Music Used the software for: 1-2 years ### "Do Promoters Dream of Electronic Tickets?" May 17, 2019 5.0 I’ve been loving it, best platform yet Pros Definitely the promoter ticket services, so easy to use Cons There seems to be glitch’s from time to time, especially with the way it shows how many ticket sales our promoters have made Review Source SW Sarah W. Marketing and Events Manager Hospitality Used the software for: 2+ years ### "Hospitality Heaven " October 1, 2020 5.0 A great team that makes you feel important. I would never use another ticketing site after dealing with Showpass Pros User friendly platform, easy to navigate and any issues you may have are promptly sorted when you reach out to customer service. Had to refund a lot of tickets after the lockdown and Showpass was wonderful with helping me manage it. Cons The sizing with photos was an issue however the team was very helpful with sorting this for me Review Source ML Madison L. Workplace Admin Financial Services Used the software for: 1-2 years ### "Positive Feedback" November 3, 2021 4.0 Satisfied Pros The efficiency and how user friendly it is. Cons I don’t feel like there is anything I dislike I am overall satisfied Review Source DN Darrel N. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great support team! " July 24, 2020 4.0 This is our third year working with Showpass and we've enjoyed the experience so far. Pros It is easy to use and the support team walks us through any issues or new features. We have also worked with the development team to add new features. Cons I wish it was easier to generate and export sales data and reports. Reason for choosing Showpass We felt Showpass gave us the best value and features compared to other alternatives. Review Source JM Jackie M. Casino Manager Gambling & Casinos Used the software for: 6-12 months ### "Showpass is awesome" December 17, 2019 5.0 We love using Showpass. The customer support team is extremely helpful and quick in their responses for assistance. We have streamlined our event process and it makes executing events much more simple and we have less headaches with our events. Pros Showpass is very easy to use from start to finish. From using the main dashboard, to using the app, it is very simple to learn, and put into use for all our events. Cons Nothing specifically - it has all the requirements we need to be able to execute our events seamlessly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Easier to use and market our events. Review Source CC Chris C. Individual Taxation Agent Government Administration Used the software for: 2+ years ### "Great program that is user friendly " November 3, 2021 5.0 This software has made life a dream Pros The ease of use and the real time updates Cons There is nothing negative to say about the software Review Source CC Christina C. Executive Advisor Government Administration Used the software for: 1-2 years ### "Showpass for Conference in 2018" May 30, 2019 5.0 Pros Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business. Cons Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Showpass Local company with lower service fees. Review Source AR Alexandria R. Financial Trader Financial Services Used the software for: 6-12 months ### "Their customer service was fast, of high quality, and fixed my issue!" September 24, 2020 5.0 I will definitely purchase from Showpass in the future and appreciate how they treat their customers. Having worked in customer service for many years, I know the kind of patience and effort it takes to create a positive impact and they did just that. Hats off to Showpass :) Pros Having used the platform as a ticket buyer, our event was cancelled due to COVID-19 and I requested a refund through their website. I chatted with their virtual bot off their website who then directed me to a REAL person based out of their Canadian office. They directed me and helped me get my refund in just a day or two. Having used other platforms for refunds, Showpass was much faster than some other ticket platforms and really appreciated their diligence on issuing my funds to me. Cons As a buyer, I didn’t come across many cons from my time using their software. Their customer service agent was incredibly friendly, and helped me solve the issue with ease. I hope I won’t have to request more refunds in the near future as I’m craving live entertainment, but if I do… I hope it’s Showpass that will help process them. Review Source VR Verified Reviewer Liquor store supervisor Consumer Goods Used the software for: 6-12 months ### "Great for tickets !" November 3, 2021 4.0 Pros I can purchase tickets and use the app to scan my tickets for events Cons Administration fees are a little high. Sometimes Showpass has error messages Review Source GM Gary M. President Hospitality Used the software for: 2+ years ### "Service A/Z" July 29, 2020 5.0 We were totally happy with this system will use it again this season Pros We started using Show pass in 2018 and starting with the sales staff that visited the farm to implementing the online ticket sales it was seamless and we received all the support required to run smooth. Payments came in on time and first year they even provided the phones we needed for the season. Cons Non really only issues we seem to have was internet realted Review Source DT Diana T. Administrative Coordinator, Safety Construction Used the software for: 2+ years ### "Showpass " November 3, 2021 5.0 Awesome Pros User friendly no issues with getting the info I need Cons Not Applicable There isn’t really anything I don’t like about it Review Source