# Page 8 | Showpass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Showpass the right Ticketing solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153637/Showpass/reviews --- Showpass 4.7 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 8 - Reviews of Showpass ## Showing most helpful reviews Showing 176-200 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Luana M. HR Manager Consumer Electronics Used the software for: I used a free trial ### "Purchase of ticket" November 3, 2021 5.0 Pros Easy to use and easy to understand. Reached out about a question and quick response Cons No comment. I did not have any negative comment to add Review Source Carole N. Warehouse Associate Warehousing Used the software for: Less than 6 months ### "Show Me A Good Time!" November 3, 2021 5.0 Pros It's very easy to use with low fees. It's great at keeping track of all of your events. Cons It's all good nothing I don't like about Showpass. Review Source JW Jewel W. Audience & Client Relations Events Services Used the software for: Less than 6 months ### "I recommend Showpass" May 9, 2019 5.0 I think it is very user friendly for us but as well as customers. And making customers happy is number one for us. Pros What I like most is that it is easy to learn and use. But primarily that Showpass is willing to develop new features for us as a Theatre. That is really exciting. Cons I do not like that I cannot reprint thermal tickets. I do not like that I do not have a "hold at will call" option for my guests. It is a big part of theatre culture and marrying the old generation with the new. Reporting while being improved, could be better, especially from an accounting standpoint. Review Source SE Steven E. Promoter Entertainment Used the software for: 2+ years ### "showpass use review" December 17, 2019 5.0 Pros the easy flow of the site and software, how it's easily managed and controlled Cons to many choices and outlines to the app make it sometimes confusing to use and navigate. Review Source RU Richard U. Qc Oil & Energy Used the software for: 2+ years ### "Showpass 👍" November 3, 2021 4.0 Pros The ease of ticketing. Easy to find your events and tickets Cons I noticed sometimes getting payments to go through took a few times Review Source AP Amelia P. Vice President Philanthropy Used the software for: Less than 6 months ### "Review " November 16, 2023 4.0 Overall, Im not super impressed. There were quite a few hoops to jump through to get our payout that we’re not communicated until after our payment was held and I reached out to ask why. Pros I loved the online registration and the ability to take payment through it, that’s really what we were seeking. Cons The payout doesn’t come until after the event and with conditions that are not disclosed until I reached out to ask why our payment was being held. Review Source LS Lisa S. Sales Farming Used the software for: 1-2 years ### "Showpass review " November 4, 2021 4.0 Good Pros Easy access to tickets and decently priced Cons Some tickets are non refundable can’t get your money back Review Source Response from Showpass November 7, 2022 Hi Lisa! Thanks for the review. It is up to the discretion of each event organizer on how they set their event refund policies. Unfortunately, that is out of our hands but we do have other new features coming up soon that will assist with refunds. Stay tuned! KN Kate N. ECE Education Management Used the software for: 2+ years ### "Awesome app" November 3, 2021 5.0 Pros Love this app! Makes it very easy to use and transfer tickets! Cons I don’t like the phone confirmation, my phone often does not receive the notification Review Source SH Samira H. Teacher E-Learning Used the software for: 2+ years ### "Showpass" November 4, 2021 5.0 Great experience Pros Easy And quick to use And Very effective. Cons Website not working all the time. Poor customer service Review Source Response from Showpass October 25, 2022 Hi Samira! We appreciate you taking the time to write this review and would love to get more details from you about the specific situation so we can address it as soon as possible. Please email us at support@showpass.com with more information and we'll make sure to follow up with you directly! KL Kendra L. Cosmetologist Cosmetics Used the software for: 2+ years ### "Great 👍🏻 " October 8, 2020 4.0 I have never had an issue with Showpass! I always find it user friendly, easy to book and easy to sell tickets to others if something changes and you aren’t able to make your show! I will continue to use it with enjoyment! Pros It is easy to use and has a friendly interface. Cons I have not had any issues with Showpass! Review Source RD Randi D. Student Law Enforcement Used the software for: 1-2 years ### "Recommend Showpass " November 3, 2021 5.0 Overall experience was excellent, I reuse showpass and will continue to use showpass Pros The convenience, easy to use straightforward Cons Couldn’t send my ticket to my wallet in my phone Review Source BN Brooke N. Executive assistant Banking Used the software for: 6-12 months ### "Thank you! " October 8, 2020 5.0 10/10 I would always use showpass past they are the best in their field. Pros Easy to use, user friendly and accurate . The reporting is top notch Cons I like it all!! I wouldn’t use anything else. Review Source DB Dan B. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Fast and easy" November 3, 2021 5.0 Pros Efficient and it always works great. Costumer service is great. Cons Nothing specific. I would change the email advertising options. Review Source MW Matt W. Director Consumer Services Used the software for: 2+ years ### "Easy to use" November 3, 2021 4.0 Pros It was pretty easy to use and integrate with our company software. Cons Generally would like that it would integrate better with some other apps as well. Review Source IM Ivana M. Researcher Research Used the software for: 1-2 years ### "I recommend buying tickets in Showcase" November 3, 2021 5.0 I got several tickets for events around me and it was always simple and convenient. I like it! Pros It's a convenient way to get access to shows and events near me. I receive updates and reminders before the big day and I can also share this info with my friends. Cons I think that the an app version will be useful Review Source AH Ashton H. Student Market Research Used the software for: 1-2 years ### "Ashton’s Business Review " November 3, 2021 5.0 Very good Pros I like how convenient it is to use and find my events I’m looking for, the links are always working. Cons The aspect of payment method, I would like to see the use of the Apple wallet feature to easily check out and pay. Review Source BB Bonny B. owner operator Farming Used the software for: Less than 6 months ### "Showpass review" November 16, 2023 5.0 So far very positive, look forward to learning more about it Pros I am new to showpass but cetainly a fan so far. Cons Contacting anyone for help is a challenge Review Source KK Kiran K. Senior Financial Analyst Renewables & Environment Used the software for: 6-12 months ### "Showpass" November 3, 2021 3.0 Pros The best thing about the software is how easy it is to sue for events. All your event information is in one place, and makes it efficient to acess. Cons I don't have anything negative to say at the moment. Review Source JB Jennifer B. Support worker Hospital & Health Care Used the software for: 6-12 months ### "Must give it a try" November 3, 2021 4.0 Pros I like the ease of using it and how you got the important information first. It narrowed out what most people would be seeking out to know Cons I didn’t like how you had to search to find out the information needed Review Source GP Guylaine P. Special Events Coordinator Events Services Used the software for: 1-2 years ### "Happy with the switch" July 24, 2020 4.0 Pros I enjoy the user-friendly options. The software knows what you are going to do, sometimes even before you do! Cons I wish there was way for the system to double-check to make sure all the fields are filled out appropriately before going live. Review Source LA Luciana A. Legal Assistant Law Practice Used the software for: Less than 6 months ### "First user, loved the experience!" November 3, 2021 5.0 It was a great experience. I wanted to guarantee our season tickets to the Christmas Market and in no time I has them. Just like that, quick and easy! Pros It was my first time buying a ticket at Showpass and I loved how easy it was. The whole process is pretty straightforward, and in no time you choose and pay for the tickets you want. Besides that, I loved the app and how easy you can access your purchases and even save your tickets to the phone wallet. Cons I only used the software once and honestly didn't dislike anything, just has a wonderful overall experience. Review Source VR Verified Reviewer Marketing Manager Events Services Used the software for: 1-2 years ### "Great Event App" March 13, 2019 4.0 Overall - a great app with great customization for different events. some small hiccups at check ins - but nothing major...would recommend Pros The customization options ...the ease of use...the ability to allow different admin to have different levels of access...the tracking numbers for sales/checkins Cons Sometimes the app will freeze up on a mobile device when scanning a lot of tickets at once Review Source SE Sheldon E. owner Entertainment Used the software for: 2+ years ### "highly recommend showpass " May 27, 2019 5.0 i use show pass for all my events. been using them for years Pros ease of use and reliability of the the app Cons check in is a bit glitchy, also i was it was easier to get hardcopy tickets. Review Source CL Chris L. Bosss Events Services Used the software for: 1-2 years ### "Thank you" October 8, 2020 4.0 Solid 8 Everything has room for improvement, customer service is a 10 when you get \[SENSITIVE CONTENT HIDDEN\] Pros The people, the interface is difficult at times to boot around s, not the most friendly but I can count on support from \[SENSITIVE CONTENT HIDDEN\] if needed Cons The interface and the spiderweb entanglement trying to find what features you want and how to use or turn on .. Review Source JO Jan O. Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Showpass is a great product" November 22, 2023 4.0 Pros The reliability on the company to ensure that our ticketing process runs smoothly. Cons Like most organizations I do not like the fees, but it is the credit card fees that are the most costly. Review Source