Who Uses This Software?

For nonprofits, charities, and grassroots organizations who want to improve their online volunteer experience. Perfect for festivals, museums, art galleries, animal shelters, food banks, and more.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Premium package starts at US$29 a month for 500 volunteers.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Timecounts
  • www.timecounts.org
  • Founded 2012
  • Canada

About Timecounts

Trusted by charity:water, Jamie Oliver's Food Revolution, and more! Timecounts is a cloud-based volunteer management solution with powerful, flexible tools and intuitive design. Create beautiful event pages, shift schedules, and applications with ease. Publish signups to your branded Community Hub, or set it to invite-only. Management is simple with social volunteer login, self-scheduling, and easy reminders. Get started in minutes with a 14-day free trial - no setup fees, no annual contract.


Timecounts Features

  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles

Timecounts Reviews Recently Reviewed!

Great for organization and engaging community!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There are so many things we love about Timecounts:

1. Customer rep is amazing to work with! She understands the needs of the user and is always open to feedback. We've felt incredibly supported and heard by her and her team.

2. We're able to store all of our volunteer information through Timecounts, including volunteer contact information, volunteer history, all of our forms, events, etc.

3. We really love how our hub came out. Timecounts made it super easy to customize it so that it could fit our brand and aesthetic. It was also very easy to set our hub up. I did it all by myself and didn't have to rely on our design team at all.

4. How easy it is to organize volunteer information. Tagging allows you to identify different skills, activities or group. For instance, we have a reception tag for volunteers who are great at the front desk. Also, the filter functionality is super helpful.

5. Assignments, Events, and Gatherings make it super easy to coordinate and schedule volunteers. This functionality has been HUGE for us.

6. Messaging also makes scheduling and coordination easy.

Timecounts is still developing a lot of functionality and features, which is exciting! They have a big vision for the future of Timecounts but this means that sometimes, things are still being built. Anytime I've felt like "if only Timecounts had this" I've been able to communicate with the customer rep and in some cases, she's been able to implement my requests. Timecounts is always working towards being better, more user-friendly, and to fit the needs of their users. I highly recommend it!

Great customer service and easy to use for a small grassroots nonprofit

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the User interface. Beautiful design and easy for our volunteers to use.
Great customer service, very responsive to questions and concerns.

Cons: Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on

Timecounts is making my job easier

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that each of my volunteers have a profile where I can look up their contact information, activity, signup forms, etc.

Overall: Thank you timecounts for making my job so much easier! I can manage my volunteers more efficiently because all their information is available at the click of a button. My volunteers are happier because they can easily sign up for shifts that better fit their schedule (and mine). This software saves me hours of work every single week and if I ever have a question or problem Danielle is always on hand to walk me through it. Thank you Danielle and Timecounts!