# Timecounts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Timecounts Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more. Source: https://www.capterra.com/p/153653/Timecounts --- # Timecounts Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Timecounts ## What is Timecounts? Timecounts is a modern solution to organize your volunteers, their onboarding, opportunities, and time. Trusted by charity: water, Habitat for Humanity, the AFI Documentary Film Festival, and more. Unlimited contacts, no upfront fees, or training required. Launch a beautiful volunteer hub, set custom permissions, and publish a signup schedule in minutes. Whether you are outgrowing spreadsheets or looking for an alternative to your legacy system, Timecounts makes it easy to get started. ## What is Timecounts used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Timecounts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://join.timecounts.app/&name=Timecounts) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Timecounts 4.9 (15) VS. [4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $59 Flat Rate, Per Year Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.6 (1,982) Value For Money 4.9 (15) Value For Money 4.7 (924) Customer Service 5.0 (15) Customer Service 5.0 (856) ## Timecounts alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153653/Timecounts/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assignment Management Assign issues and tasks based on availability or required skills Attendance Tracking Track the attendance of specific individuals or groups Timecounts 32 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assign issues and tasks based on availability or required skills Track the attendance of specific individuals or groups Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Store and organize documents in a centralized system Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Software specialized for non-profit organizations Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Adjust communications based on previous interactions or personal preferences Track volunteer performance and award those who exceed certain criteria Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Measure and track time including hours worked and paid time off (PTO) Advertise volunteer opportunities and recruit new volunteers Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.9 (15) Free Version Free $0.00 Pro $59.00 Flat Rate,Per Month Value for money 4.9 (15) 4.9 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SA Sharon A. Volunteer Coordinator Non-Profit Organization Management ### "A Volunteer Coordinator's dream..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 I have used it for two years with a very large volunteer base (about 350 people). There are 10 Task Coordinators and they all have come to know and love this application. Even our volunteers find it easy to use! Pros TimeCounts is easy to setup and start using within a very short time. The support team is awesome and very willing to work with you and provide training for your team. The online training is terrific and helps to get everyone up to speed quickly. Cons The ability to customize reports and print them is a weak point in this application. However, I have been assured that they are working on it! Reasons for choosing Timecounts The database of volunteers is easier to access and use than the one in Volgistics. We also liked the training available through TimeCounts rather than Volgistics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tom B. Head Of Digital Higher Education ### "Our search for the perfect volunteer management system ended with Timecounts!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2018 We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London. Pros We came to Timecounts after frustrating experiences with other volunteer management systems: simple things like having to run a report to find out who was volunteering that day, or finding that our volunteers simply couldn't find their way around the interface led us in search of something better. Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered. We particularly love the new Highlights and Insights dashboards that display hours, birthdays, a leaderboard, community growth as well as detailed stats per volunteer over selected time periods. We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription. That should say it all. Cons Nothing really. It's been a pleasure to see the software develop over the past 12 months: Amanda and her team clearly have a well thought out development plan for Timecounts. It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Craig S. Night Shelter Coordinator Non-Profit Organization Management ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2018 Pros The software allows quite complex schedules to be created in multiple locations and with a number of roles. It also allows group events to be created. The fact that the joining of those events can be controlled and monitored using different access levels and forms provides security and privacy. Cons With very complex schedules it can take a while to set them up and changes aren't always easy to make. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jeff K. Director of Internships and Volunteer Services Non-Profit Organization Management ### "Transformed our volunteer program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2018 Timecounts has helped us to post volunteer projects, and have people apply directly for a project. It allows us also to communicate with our volunteers and track their hours. We are a small staff, but Timecounts helps us to do a lot more, and very well. Pros Timecounts has helped us raise the bar, creating a very professional and easy volunteer experience! Cons I would like the ability to attach resumes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Senior Project Manager Publishing ### "Timecounts Is A Great Tool For Our Organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2018 Our organization has been looking for software to manage our volunteers. Timecounts has a lot of great tutorials and how to documents. We're thankful that we've found this software and are excited at all we can do with it. Pros I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers. Cons I wish I could customize the hours view. Our organizations's volunteer year is October to October, it would be great to be able to see the hours volunteered this year, by that calendar year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brittany G. Operations Director Non-Profit Organization Management ### "Timecounts" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 29, 2018 Good. Pros Manages our volunteers time. It's also a great tool to communicate with volunteers. Cons The scheduling tool doesn't quite fit our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Candace D. Volunteer Coordinator Non-Profit Organization Management ### "Best platform that fits our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2018 They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features. Pros I enjoyed the look and feel of the software at first glance. Other volunteer management platforms seem like they needed to be updated. Timecounts is also easy to navigate as a volunteer coming into the system. Pricing is great, and I appreciate how helpful the team is with my seemingly countless questions. Cons I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Becky C. Development and Volunteer Coordinator Non-Profit Organization Management ### "Timecounts Volunteer Administration System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2018 We were looking for a volunteer administration system that would work with Social Media and compatible with smart phones. I was delighted when I found Timecounts. I am able to designate a photo for each event that would attract a volunteers attention. With the ability to link one opportunity to social media increased the number of volunteers for the events. Pros This site allows you to create attractive custom volunteer opportunities which are compatible with smart devices and social media. I am able to keep in real time contact with my volunteers. I am able to create private events for small groups. Best customer service ever! Any site glitches, which are rare, are fixed in less than 15 minutes. Cons This software is still under development. The future plans for accommodating group sign up is coming soon. At this point, I work around this until it is fully developed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander L. Director Of Community Outreach Non-Profit Organization Management ### "Volunteer Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2018 The customer services and responsiveness is what drew us to hire them in the first place. They adapt to the needs of their customers and have only gotten better and better over the past two years. Pros The software is very intuitive and has a public facing website that is user friendly for any level of computer user. Cons I believe this is getting upgrade but it would be helpful if the export feature had more options. I would like to export tags and notes, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Scott M. Executive Director Non-Profit Organization Management ### "Thumbs up from www.TheShareMisison.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2018 Excellent and top notch. Pros This is solid product at an exceptional price. Go ahead, shop around. See if you can find a similar bang for your buck. And if you actually do find a worthy competitor, next see if you can get the nearly instantaneous customer support that which Timecounts provides with their chat portal. Go ahead, try. Or, you could just take our word for it. Timecounts is our key volunteer & portal. We love it. Cons Being a fairly new product, the Timecounts team is not shy to say that more features will be rolled out soon. Yes, some tweaks, such as more customizable features, would be great, but the team's heart is to always improve. We'll wait for sure! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153653/Timecounts/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)