--- title: "AssessTEAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AssessTEAM the right Performance Management System solution for you? Explore 221 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/reviews/" page_type: "reviews" language: "en" --- AssessTEAM 4.6 (221) [View alternatives](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of AssessTEAM Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews BM BreAnna M President and CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like that I have the flexibility to build new assessments or receive assessments created by the system that assist in contouring each assessment to fit each employee.“ December 8, 2025 AN Adrienne N PartnerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like how you can't go back and edit an evaluation once you submit it, how you have to start over. When you combine all of the evaluations for one person, it's hard to see it all one page/screen - would like to see this presented in a different way“ January 14, 2026 KP Kelsey P Senior People Operations PartnerHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “My company had to move quickly so there were things I missed that I had to go back and fix later but with \[sensitive content hidden\] guidance and expertise, things went as smoothly as they could!“ April 7, 2026 SH Scott H Skills DevelopmentConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “At times a paper copy is needed the info does not seem to convert to a print document very well, document look a bit clunky“ August 27, 2025 RO Rodolfo O Director Of OperationsReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform has made it significantly easier for us to track and evaluate performance across our team, ensuring that everyone is aligned with our company's goals.“ September 9, 2024 DA David A Human Resources Administrative AssistantIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years. “The inability to edit after an evaluator has signed & finished an evaluation can be a problem as there can be a third party not usually in the loop that has inputs.“ July 3, 2025 JF Joe F PresidentEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “AssessTEAM's platform includes so many great metrics/KPIs in its templates which gave me great ideas on new metrics to track rather than the same ones I had always been using. “ April 18, 2025 CT Clare T HR Business PartnerPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “Just that we were unable to integrate into our new platform as we move forward with digitising all our systems.“ October 21, 2025 ## Showing most helpful reviews Showing 1-25 of 221 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vipul M. Director Financial Services Used the software for: Less than 6 months ### "A great appraisal tool with all essential features and simply navigation." March 30, 2025 5.0 The onboarding was great and we got our account setup in just a day. The navigation and user interface is very friendly. Pros Ease of use, prompt customer support, and inclusion of all essential features for performane appraisals. Cons Team managers dashboard can be improved. Review Source Response from AssessTEAM December 11, 2025 Hi Vipul, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JW Jayne W. HR Information Technology and Services Used the software for: 1-2 years ### "Great Tool That Gets Right to the Point — Easy to Use with Amazing Account Managers" November 19, 2025 5.0 Great experience overall! From our account manager \[sensitive content hidden\] to the software itself, everything has been consistently reliable. We’ve been using it for quite some time because it’s so easy to use and incredibly accessible, and I really love that they continue to make improvements every single year. You can tell they actually listen to feedback and care about making things smoother for us. It just keeps getting better, and that makes a huge difference! Pros I love the accessibility and how easy it is to use, not just for me but for managers and employees too, and the cost is great as well! Compared to other software, this one gets right to the point: get the evaluations to employees and make sure everything is compliant. We needed something that truly gets the job done and is simple to use, especially since employees are balancing multiple projects along with their assessments. For ease of use, this is great!!! Also, our account manager has been with us for years. With other software, it is rare for that to happen. Usually, as soon as you get familiar with someone, they leave. It is amazing that our account manager knows exactly how to help us every time. It really makes a difference! Honestly, I may have moved on if it was not for him, because he makes everything so easy, and I know I can count on not just the software every year but on him as well- Thanks \[sensitive content hidden\]! Cons It’s great. I think there is a bit of a learning curve, like with any software, but just like with ours, I am sure that if you need any help your account manager will be there to assist Review Source Response from AssessTEAM December 11, 2025 Hi Jayne, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JL John L. Captain Public Safety Used the software for: 2+ years ### "It's ok... not great" September 15, 2023 3.0 I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees. Pros It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee. Cons Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how. Review Source CG Claudia G. Director of Financial Planning Financial Services Used the software for: 1-2 years ### "User Friendly" January 13, 2026 4.0 Overall, after I got used to it, I enjoy using it. It was a little complex initially to set up our employee's and the assessments. Pros I like the ease of being able to quickly assess team members. It allows me to reflect on team member performance quickly and in a meaningful way. Cons With the structure of our firm, the format of managers is difficult to use in AssessTeam, because our team is not always a top down manager style. Review Source cK clay K. COO Hospital & Health Care Used the software for: 2+ years ### "AssessTeam review" February 18, 2026 4.0 overall good - I have recommended it to several business owners and they are now using it. I hope it continues to get better Pros the price is my favorite part. THere are a lot of other options out there but they are very expensive. Cons over the years there have been some glitches that have caused some employees to see who reviewed them even when it was supposed to be anonymous Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM price and focused features on perfomance Review Source Response from AssessTEAM February 23, 2026 Hi Clay, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VR Verified Reviewer Team Lead, Procurement Operations Food Production Used the software for: 6-12 months ### "Great tool for structured performance appraisals and 360-degree feedback" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has helped streamline performance appraisals and made feedback more consistent and data-driven. The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations. Pros What I liked most about AssessTEAM is the 360-degree feedback feature. It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance. The performance appraisal process is well-structured, and the platform is intuitive to use without requiring extensive training Cons Initial setup can take a little time, especially when configuring appraisal cycles for the first time. Review Source MS MElissa S. Director of HR Construction Used the software for: 2+ years ### "Assesteam is great!" February 17, 2026 5.0 Worked extremely well with our field employees and the use of the program. I highly recommend this system. Pros The customer service provided has always been top notch. They truly care about their clients and continually reach out for feedback. Cons It is great for smaller companies, but we outgrew the system. As a standalone product it does a great job. Review Source Response from AssessTEAM February 20, 2026 Hi Melissa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VR Verified Reviewer Advisor Banking Used the software for: 6-12 months ### "Flexible and efficient performance management solution" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has simplified performance reviews and improved visibility into employee performance. The platform is reliable, easy to use, and well-suited for organizations looking to formalize and scale their performance management process. Pros AssessTEAM offers a flexible performance appraisal tool that makes it easy to set up review cycles and collect feedback across teams. I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends. The workflow is straightforward and saves time compared to manual or spreadsheet-based reviews. Cons Some advanced features take time to fully explore and configure and initial setup can take some time as well. Review Source HS Hiral S. Chief Administrative Officer Information Technology and Services Used the software for: 2+ years ### "Chief Administrative Officer" December 9, 2025 5.0 My experience with AssessTeam has been very positive and user-friendly. The platform keeps the process organized and saves time, making performance management smooth and clear. Overall, it’s a reliable and effective tool that supports productivity, accountability, and transparent communication within the team. Pros I especially appreciate the Evaluation Templates, which make creating and managing assessments simple and efficient. Cons I’m still unsure where I can view the reminders that have already been sent to employees—for example, how many times a reminder has been sent. Could you please let me know where I can access this information? Review Source Response from AssessTEAM December 11, 2025 Hi Hiral, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. EQ EJ Q. HR Manager Automotive Used the software for: 2+ years ### "Can't beat this price for a simple and user friendly system for performance evaluations!" March 17, 2026 5.0 For the price and easy to use, I'd rate this system as a 10 of 10, especially for small / medium companies like ours. Pros The system is easy to use once you get comfortable where this and that it is in the system (from the admin perspective). Other users (evaluees and evaluators) find using the systems easy from their first day. Also the price is great! Cons Nothing to complain about really. We've been using this system for our performance evaluations for years and it's very user friendly. Review Source SD Savannah D. HR Leader Computer Software Used the software for: Less than 6 months ### "Great, easy solution!" March 20, 2026 5.0 Pros Super easy to customize thanks to Michael's help, easy to use. We pulled together a quick cycle thanks to this tool Cons There could be more functionality, but it was great for running a quick performance review. Hopefully more features are coming! Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) was not functional or reliable, slow/non-existent CS Review Source BK Buddy K. CEO Computer Software Used the software for: Less than 6 months ### "Known2U: First review" April 21, 2025 5.0 Great! The support team have been amazing with their ability to schedule a call and hop on a quick Zoom. Kept the process going smoothly and quickly. Pros Great customer support. Got my first assessment up and running quickly Cons Still too early to have a good list of cons. Nothing really jumps out so far Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) We moved off of BambooHR and their evaluation module Review Source Response from AssessTEAM December 11, 2025 Hi Buddy, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. FB Felicia B. People Service Delivery Consultant E-Learning Used the software for: Less than 6 months ### "AssessTEAM - Great Client Services and Easy of Use (Simplicity)" May 31, 2023 5.0 The 360 Degree evaluations was easy to setup and very user friendly. The service we received was beyond our expectations taking concierge service to the next level. It was easy to connect to support staff and was extremely helpful in all our engagements Pros The friendly service we received from \[sensitive content hidden\] The system was extremely use to use. The amazing service and features from the product allowed us to setup our 360 degree evaluation in a few days and distribute to all our employees effortlessly! Cons Nothing comes to mind. Alternatives considered [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing AssessTEAM Easy of Use, Amazing Demo and Service, Only product that allowed adhoc service without commitment of long term contractual obligations. Review Source YZ Yulia Z. HR Leader Accounting Used the software for: 2+ years ### "AssessTeam for Evaluations" August 24, 2022 4.0 IT was a great solution to implemnet to cover Assessments modules for employees. Very helpful. Pros Online version, lots of features for customization, flexibility Cons import of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM Very customized Assessment module, very accessible price, i adore support we receive, very flexible tool Review Source SH Scott H. Skills Development Construction Used the software for: 2+ years ### "OVES use of AssessTeam so far" August 27, 2025 4.0 So far its been great so far. Being able to get different assessment from multiple foreman give a full and accurate assessment of an individual. Pros The flexibility to make the assessments that best fit our need. WE have used AssessTeam for multiple things. Cons At times a paper copy is needed the info does not seem to convert to a print document very well, document look a bit clunky Review Source Response from AssessTEAM December 11, 2025 Hi Scott, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. GM Greg M. Director Legal Services Used the software for: 1-2 years ### "Director of HR" June 30, 2025 5.0 We have been using it for about three years, and we are a small to medium size law firm. It fits our needs, although I am sure larger firms would experience the same level of satisfaction. Pros This is a very user-friendly product to use. I had looked at many vendors, but this system stands out. In addition, the client service is excellent. The price point is good, and you also have the ability to customize the evaluations. Cons I really can't think of anything that I would change or recommend. The designers did a very good job with this product. Review Source Response from AssessTEAM December 11, 2025 Hi Greg, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AD Angela D. Human Resources Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use & Great Support" April 7, 2025 5.0 My overall experience has been good with AssessTEAM so far and our employees find the product easy to use and navigate. Pros The customer service for AssessTEAM has been outstanding. The turnaround time for any questions I have is incredibly fast. The product is also very simple to use. Cons The product can still use some work in terms of customization and making bulk changes easily to the performance evaluations. Review Source Response from AssessTEAM December 11, 2025 Hi Angela, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. BF Bridget F. HR Director Legal Services Used the software for: 2+ years ### "Performance Reviews" July 8, 2025 4.0 Pros It's customizable to be able to suit our needs. The team is always ready and willing to assist if we have any questions. Cons We cannot export the results into a pdf, only excel is available. We have to print - save as pdf each review individually which isn't the most efficient. Review Source Response from AssessTEAM December 11, 2025 Hi Bridget, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. FN Fidelis N. VaLi Officer Education Management Used the software for: Less than 6 months ### "Great Platform" December 16, 2025 5.0 The platform is easy to use. Highly recommend especially the graphics are also easy to follow as a user. Pros It's user friendly and very secure. I like that it is possible to sign within the system. The auto generation of signature is good. Cons Had technical issues once. The support team came in handy to troubleshoot and restored my access. Thanks to \[sensitive content hidden\]. Review Source AC Adam C. PeopleOps Manager Computer Software Used the software for: 1-2 years ### "Pros and Cons of AssessTEAM" April 7, 2025 4.0 I think AssessTEAM is a good performance review SaaS solution for a company; however, it will be better to have a streamlined and intuitive user interface for users to find what they need friendly. Pros The half-year performance review functionality is the one we utilized the most. Cons Hard to setup a new questionnaire and score card session in a short time, 10 minutes. Review Source Response from AssessTEAM December 11, 2025 Hi Adam, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VL VJ L. Office Assistant Manager Oil & Energy Used the software for: 1-2 years ### "Worthwhile & Affordable Subscription Fee" April 10, 2025 4.0 Overall this is a worthwhile online platform; well-suited for small to medium-sized businesses. Pros The tracking system is user-friendly. Technical support is responsive. Cons Experienced technical glitch occasionally. Some printing orientation feature (either landscape or portrait) is no longer available & this could be frustrating. Review Source Response from AssessTEAM December 11, 2025 Hi VJ, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. BW Brad W. President Construction Used the software for: Less than 6 months ### "President. " January 22, 2025 5.0 Pros Stream line our review process. Help keep data in one place. Cons It quite as user friendly as we had hoped. Review Source Response from AssessTEAM December 11, 2025 Hi Brad, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. SC Sarah C. COO Health, Wellness and Fitness Used the software for: 2+ years ### "Great Customer Service" August 14, 2024 5.0 They have great customer service and are easy to work with. Pros Easily accessible support. Keeps our review process organized. Cons I can't think of anything but I couldn't leave the field blank Review Source OO Ogechi O. HR Manager Capital Markets Used the software for: 6-12 months ### "Fantastic ride with AssessTeam" October 12, 2022 5.0 It was a beautiful experience, it enabled my organization receive great feedback which is positively impacting our policies, culture, work ethics and overall performance. Also, we received great support from the team,really patient and always ready to provide clarifications where necessary. I was truely a great ride with AssessTeam!! Pros \* This product gives room for organisation to customize to their preffered options and template \* Its was user freindly and easy to navigate \* I love that it gives evaluators the option to express other concerns in free text \* Employees loved that is was anonymous which made them more comfortable to express themselves Cons For some evaluators in my organization, while the evaluation interface was engaging as it should, for a few, the page appeared different and mumbled, I believe they would have had a better experience. Reason for choosing AssessTEAM It appeared to meet our needs and it did. Review Source Response from AssessTEAM March 30, 2023 Thank you Ogechi. We appreciate you taking the time to leave us a review. KC Katerina C. Operations Manager Construction Used the software for: Less than 6 months ### "Extremely Good Value" August 14, 2023 5.0 Very good, any issues have been able to be resolved with a short phone call. The value is extremely good for the price point and ultimately why we choose it. Huge win for a small business. Pros Has all of the features that I my company needs to streamline this part of HR, for a fraction of the cost of competitors. Literally 1/12 of the cost. Cons It's easy enough to use, but still going through software improvements. The software is not pretty or clean looking. Reason for choosing AssessTEAM Price Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.