--- title: "AssessTEAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AssessTEAM the right Performance Management System solution for you? Explore 221 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/reviews/" page_type: "reviews" language: "en" --- AssessTEAM 4.6 (221) [View alternatives](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of AssessTEAM Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews BM BreAnna M President and CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like that I have the flexibility to build new assessments or receive assessments created by the system that assist in contouring each assessment to fit each employee.“ December 8, 2025 AN Adrienne N PartnerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like how you can't go back and edit an evaluation once you submit it, how you have to start over. When you combine all of the evaluations for one person, it's hard to see it all one page/screen - would like to see this presented in a different way“ January 14, 2026 KP Kelsey P Senior People Operations PartnerHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “My company had to move quickly so there were things I missed that I had to go back and fix later but with \[sensitive content hidden\] guidance and expertise, things went as smoothly as they could!“ April 7, 2026 DA David A Human Resources Administrative AssistantIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years. “The inability to edit after an evaluator has signed & finished an evaluation can be a problem as there can be a third party not usually in the loop that has inputs.“ July 3, 2025 JF Joe F PresidentEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “AssessTEAM's platform includes so many great metrics/KPIs in its templates which gave me great ideas on new metrics to track rather than the same ones I had always been using. “ April 18, 2025 CT Clare T HR Business PartnerPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “Just that we were unable to integrate into our new platform as we move forward with digitising all our systems.“ October 21, 2025 Piyush M Team Lead, Procurement OperationsFood Production, 10,001+ employeesUsed the software for: 6-12 months. “It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance.“ January 13, 2026 SH Scott H Skills DevelopmentConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “At times a paper copy is needed the info does not seem to convert to a print document very well, document look a bit clunky“ August 27, 2025 ## Showing most helpful reviews Showing 1-25 of 221 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vipul M. Director Financial Services Used the software for: Less than 6 months ### "A great appraisal tool with all essential features and simply navigation." March 30, 2025 5.0 The onboarding was great and we got our account setup in just a day. The navigation and user interface is very friendly. Pros Ease of use, prompt customer support, and inclusion of all essential features for performane appraisals. Cons Team managers dashboard can be improved. Review Source Response from AssessTEAM December 11, 2025 Hi Vipul, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JW Jayne W. HR Information Technology and Services Used the software for: 1-2 years ### "Great Tool That Gets Right to the Point — Easy to Use with Amazing Account Managers" November 19, 2025 5.0 Great experience overall! From our account manager \[sensitive content hidden\] to the software itself, everything has been consistently reliable. We’ve been using it for quite some time because it’s so easy to use and incredibly accessible, and I really love that they continue to make improvements every single year. You can tell they actually listen to feedback and care about making things smoother for us. It just keeps getting better, and that makes a huge difference! Pros I love the accessibility and how easy it is to use, not just for me but for managers and employees too, and the cost is great as well! Compared to other software, this one gets right to the point: get the evaluations to employees and make sure everything is compliant. We needed something that truly gets the job done and is simple to use, especially since employees are balancing multiple projects along with their assessments. For ease of use, this is great!!! Also, our account manager has been with us for years. With other software, it is rare for that to happen. Usually, as soon as you get familiar with someone, they leave. It is amazing that our account manager knows exactly how to help us every time. It really makes a difference! Honestly, I may have moved on if it was not for him, because he makes everything so easy, and I know I can count on not just the software every year but on him as well- Thanks \[sensitive content hidden\]! Cons It’s great. I think there is a bit of a learning curve, like with any software, but just like with ours, I am sure that if you need any help your account manager will be there to assist Review Source Response from AssessTEAM December 11, 2025 Hi Jayne, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JL John L. Captain Public Safety Used the software for: 2+ years ### "It's ok... not great" September 15, 2023 3.0 I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees. Pros It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee. Cons Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how. Review Source CG Claudia G. Director of Financial Planning Financial Services Used the software for: 1-2 years ### "User Friendly" January 13, 2026 4.0 Overall, after I got used to it, I enjoy using it. It was a little complex initially to set up our employee's and the assessments. Pros I like the ease of being able to quickly assess team members. It allows me to reflect on team member performance quickly and in a meaningful way. Cons With the structure of our firm, the format of managers is difficult to use in AssessTeam, because our team is not always a top down manager style. Review Source cK clay K. COO Hospital & Health Care Used the software for: 2+ years ### "AssessTeam review" February 18, 2026 4.0 overall good - I have recommended it to several business owners and they are now using it. I hope it continues to get better Pros the price is my favorite part. THere are a lot of other options out there but they are very expensive. Cons over the years there have been some glitches that have caused some employees to see who reviewed them even when it was supposed to be anonymous Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM price and focused features on perfomance Review Source Response from AssessTEAM February 23, 2026 Hi Clay, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VR Verified Reviewer Team Lead, Procurement Operations Food Production Used the software for: 6-12 months ### "Great tool for structured performance appraisals and 360-degree feedback" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has helped streamline performance appraisals and made feedback more consistent and data-driven. The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations. Pros What I liked most about AssessTEAM is the 360-degree feedback feature. It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance. The performance appraisal process is well-structured, and the platform is intuitive to use without requiring extensive training Cons Initial setup can take a little time, especially when configuring appraisal cycles for the first time. Review Source VR Verified Reviewer Advisor Banking Used the software for: 6-12 months ### "Flexible and efficient performance management solution" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has simplified performance reviews and improved visibility into employee performance. The platform is reliable, easy to use, and well-suited for organizations looking to formalize and scale their performance management process. Pros AssessTEAM offers a flexible performance appraisal tool that makes it easy to set up review cycles and collect feedback across teams. I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends. The workflow is straightforward and saves time compared to manual or spreadsheet-based reviews. Cons Some advanced features take time to fully explore and configure and initial setup can take some time as well. Review Source MS MElissa S. Director of HR Construction Used the software for: 2+ years ### "Assesteam is great!" February 17, 2026 5.0 Worked extremely well with our field employees and the use of the program. I highly recommend this system. Pros The customer service provided has always been top notch. They truly care about their clients and continually reach out for feedback. Cons It is great for smaller companies, but we outgrew the system. As a standalone product it does a great job. Review Source Response from AssessTEAM February 20, 2026 Hi Melissa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. HS Hiral S. Chief Administrative Officer Information Technology and Services Used the software for: 2+ years ### "Chief Administrative Officer" December 9, 2025 5.0 My experience with AssessTeam has been very positive and user-friendly. The platform keeps the process organized and saves time, making performance management smooth and clear. Overall, it’s a reliable and effective tool that supports productivity, accountability, and transparent communication within the team. Pros I especially appreciate the Evaluation Templates, which make creating and managing assessments simple and efficient. Cons I’m still unsure where I can view the reminders that have already been sent to employees—for example, how many times a reminder has been sent. Could you please let me know where I can access this information? Review Source Response from AssessTEAM December 11, 2025 Hi Hiral, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. EQ EJ Q. HR Manager Automotive Used the software for: 2+ years ### "Can't beat this price for a simple and user friendly system for performance evaluations!" March 17, 2026 5.0 For the price and easy to use, I'd rate this system as a 10 of 10, especially for small / medium companies like ours. Pros The system is easy to use once you get comfortable where this and that it is in the system (from the admin perspective). Other users (evaluees and evaluators) find using the systems easy from their first day. Also the price is great! Cons Nothing to complain about really. We've been using this system for our performance evaluations for years and it's very user friendly. Review Source BK Buddy K. CEO Computer Software Used the software for: Less than 6 months ### "Known2U: First review" April 21, 2025 5.0 Great! The support team have been amazing with their ability to schedule a call and hop on a quick Zoom. Kept the process going smoothly and quickly. Pros Great customer support. Got my first assessment up and running quickly Cons Still too early to have a good list of cons. Nothing really jumps out so far Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) We moved off of BambooHR and their evaluation module Review Source Response from AssessTEAM December 11, 2025 Hi Buddy, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. PZ Peter Z. Director of Credentialing Staffing and Recruiting Used the software for: 2+ years ### "Why we love AssessTEAM at Epic Cardiovascular Staffing" November 30, 2023 5.0 I really like this software system for our performance evaluations. My division has used this for 3-4 years after originally using a different system. It takes a little while to get truly comfortable, but it has worked very well for us. I've built out our evaluation templates myself, and if that's something you're interested in, AssessTEAM allows you to do that. Pros I'm able to configure my evaluation templates exactly the way I want, and can customize the system to send them out the way I want to. This software is very flexible, and allows you leeway to tailor it to your needs. We use these evaluations for joint commission certification, and I like the way the final evaluation is presented. I can easily create multiple templates for any job description I may have a need for. Cons When I started with the system, it has so many features it's a little overwhelming. Luckily, my support person, \[sensitive content hidden\], was always available to help me, and over time taught me how to make the system do exactly what I want it to do. I can't stress enough how important customer support is for software like this, and \[sensitive content hidden\] has provided that expertise for me every single time I needed his help. Switched from [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/) That decision was made outside of my department, but I think it had to do with pricing. Review Source Response from AssessTEAM December 4, 2023 Thank you Peter, We really appreciate you taking the time to leave us a review. MO Melissa O. Owner Child Day Care Services Used the software for: 6-12 months ### "Organized Assessments" September 11, 2025 5.0 I feel my team members are getting a fair employee performance review, and they can grow in their responsibilities. Pros It keeps my team on track with our evaluations and consistent with what we are evaluating. Also, the customer support team is fantastic. Cons Getting it set up might be a little frustrating, but the customer support team helps with any issues. Review Source Response from AssessTEAM December 11, 2025 Hi Melissa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AM Anu M. HR Director Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend AssessTEAM" April 2, 2025 5.0 We are very happy and satisfied with AssessTEAM! The customer service is truly excellent and they are very, very responsive. They made the entire performance management and reporting process very seamless and structured for us. Pros AssessTEAM is extremely user-friendly and makes work a lot easier for us. The portal is very easy to navigate and the reports are detailed and informative. It made the entire performance management process very structured for us. Cons There should be a detailed User Guide in the portal. Review Source Response from AssessTEAM December 11, 2025 Hi Anu, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. CT Clare T. HR Business Partner Pharmaceuticals Used the software for: 1-2 years ### "Progress in our Performance Management" October 21, 2025 5.0 Excellent support from the team, from initial demo, to set up and roll out. Always very responsiveness to any questions Pros Ease of use and set up, customer support, and ability to move from paper based to online processes in a small business Cons Just that we were unable to integrate into our new platform as we move forward with digitising all our systems. Review Source Response from AssessTEAM December 11, 2025 Hi Clare, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AAA Aaref Aburowais A. Strategy Architecture & Planning Used the software for: 6-12 months ### "Increase the variety of questions and scoring system " January 12, 2026 4.0 there are some challenges with the reporting but the team was able to fix it properly. I think what you need to focus on the range and types of questions. A form like MS office has more variety than assess team. also, the flexibility of rating and scoring Review Source BF Bridget F. HR Director Legal Services Used the software for: 2+ years ### "Performance Reviews" July 8, 2025 4.0 Pros It's customizable to be able to suit our needs. The team is always ready and willing to assist if we have any questions. Cons We cannot export the results into a pdf, only excel is available. We have to print - save as pdf each review individually which isn't the most efficient. Review Source Response from AssessTEAM December 11, 2025 Hi Bridget, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. SJ Samadhan J. Software Tester Information Technology and Services Used the software for: 1-2 years ### "AssessTEAM QC Team" February 18, 2025 5.0 Excellent Pros Performance wise it is good handler. For employee performance management it has good modules. Cons Nothing all good, experience was good an. Review Source Response from AssessTEAM December 11, 2025 Hi Samadhan, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VL VJ L. Office Assistant Manager Oil & Energy Used the software for: 1-2 years ### "Worthwhile & Affordable Subscription Fee" April 10, 2025 4.0 Overall this is a worthwhile online platform; well-suited for small to medium-sized businesses. Pros The tracking system is user-friendly. Technical support is responsive. Cons Experienced technical glitch occasionally. Some printing orientation feature (either landscape or portrait) is no longer available & this could be frustrating. Review Source Response from AssessTEAM December 11, 2025 Hi VJ, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. NH Nicole H. Executive Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Issues with evaluations " February 27, 2025 4.0 \[sensitive content hidden\] made our experience so much better! Pros The product is confusing but \[sensitive content hidden\] was extremely helpful and got our issue handled within minutes. Cons The product is not overly user friendly and can be confusing Review Source Response from AssessTEAM December 11, 2025 Hi Nicole, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. RO Rodolfo O. Director Of Operations Real Estate Used the software for: Less than 6 months ### "Excellent Tool for Performance Management" September 9, 2024 5.0 Our overall experience with AssessTEAM has been overwhelmingly positive. It’s a user-friendly and efficient tool that has greatly enhanced our ability to manage and assess team performance. The integration process was smooth, and the ongoing support has been fantastic. We highly recommend AssessTEAM to any organization looking to streamline their performance management processes. Pros What I liked most about AssessTEAM is the seamless communication, the wide array of features, and the responsive support team. The platform has made it significantly easier for us to track and evaluate performance across our team, ensuring that everyone is aligned with our company's goals. Cons We are good here. There’s really nothing that stands out as a drawback. Review Source JB Jennifer B. Director Operations Investment Management Used the software for: 2+ years ### "Excellent customer support" January 26, 2024 4.0 Pros While the system is a bit clunky and lacks some flexibility I am used to, we have had excellent support from \[sensitive content hidden\]. He has been instrumental is our desire to continue leveraging the tool going forward. Cons Self review process is not-intuitive. We had to work around it but I can't specify right now. My admin is more familiar with those hurdles we encountered. Review Source Response from AssessTEAM July 8, 2024 Hi Jennifer, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JP Jakub P. HR BP Information Technology and Services Used the software for: 2+ years ### "AssessTeam Review " January 25, 2024 4.0 Pros very good and user friendly tool for performance management. Cons reporting was not great, company wide views and ratings were not as useful as they could be. Review Source Response from AssessTEAM July 8, 2024 Hi Jakub, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. Lyly T. HR Coordinator Construction Used the software for: 6-12 months ### "BMS CAT, LLC" June 27, 2024 5.0 I had a great overall experience with AssesTeam from the very beginning. Pros The team is very hands-on, responds quickly when you have any questions, and will jump on a call if needed. Cons We had technical issues with our OKTA sign-on, but we figured it out. Review Source Response from AssessTEAM July 8, 2024 Hi Lyly, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. SW Silas W. Analyst Information Technology and Services Used the software for: 6-12 months ### "A KPI management system that focuses on the quintessential nature of a successful business" May 8, 2020 5.0 Not only is AssessTeam is particularly easy to use, but its lists of KPIs linked together in the Results area are critical to the successful running of my business. By implementing this system to monitor employee performance, I can keep a handle on the progress of all the current projects and deal with any employee issues that arise before they cause a problem. Pros The work-from-home KPIs are superb. It allows me to keep track of my staff’s progress, especially when working from home. One unintended benefit is that I can monitor my employee’s physical and mental health and wellbeing via these KPIs. There is no doubt that these tough times are starting to affect everyone. Thus, if I can help improve employee quality of life, then it’s a win-win both for the employee and the business. Cons There are a few niggles with the software. However, the customer support team is incredibly willing to step in and resolve these niggles. Small issues are “situation normal” with any software package. However, what makes AssessTeam different, it is the customer service staff and their willingness to go the extra mile to resolve these issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.