# AssessTEAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AssessTEAM the right Performance Management System solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/reviews --- AssessTEAM 4.6 (220) [View alternatives](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AssessTEAM Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews BM BreAnna M President and CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like that I have the flexibility to build new assessments or receive assessments created by the system that assist in contouring each assessment to fit each employee.“ December 8, 2025 AN Adrienne N PartnerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like how you can't go back and edit an evaluation once you submit it, how you have to start over. When you combine all of the evaluations for one person, it's hard to see it all one page/screen - would like to see this presented in a different way“ January 14, 2026 Piyush M Team Lead, Procurement OperationsFood Production, 10,001+ employeesUsed the software for: 6-12 months. “It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance.“ January 13, 2026 DA David A Human Resources Administrative AssistantIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years. “The inability to edit after an evaluator has signed & finished an evaluation can be a problem as there can be a third party not usually in the loop that has inputs.“ July 3, 2025 Piyush M Team Lead, Procurement OperationsFood Production, 10,001+ employeesUsed the software for: 6-12 months. “The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations.“ January 13, 2026 SH Scott H Skills DevelopmentConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “At times a paper copy is needed the info does not seem to convert to a print document very well, document look a bit clunky“ August 27, 2025 Mohini N AdvisorBanking, 10,001+ employeesUsed the software for: 6-12 months. “I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends.“ January 13, 2026 CT Clare T HR Business PartnerPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “Just that we were unable to integrate into our new platform as we move forward with digitising all our systems.“ October 21, 2025 ## Showing most helpful reviews Showing 1-25 of 220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hayley E. Owner Hospitality Used the software for: Less than 6 months ### "Best Find for Small Business!" December 30, 2024 5.0 Love it! I'm so glad I found this software. It's affordable and just what I was looking for! Pros The ease of use and onboarding + the budget-friendly pricing! Cons Nothing at all. So far, I do not have a complaint. Alternatives considered [Rise](https://www.capterra.com/p/163570/Rise/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing AssessTEAM better pricing and more features available Review Source CP Czarinah P. HR Manager Accounting Used the software for: 1-2 years ### "Best Customer Service!" September 24, 2025 5.0 It has been very great and the level of service is consistent since the beginning. Rajat has been very helpful. Pros I get the best help from our Account Manager, Rajat. He has been very helpful from the beginning, and is quick to respond to our concerns. Cons None at all. We like AssessTEAM and it has been very helpful with our evaluations and surveys. It woud help if it harness AI to bring more comprehensive summary or highlights of evaluations. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing AssessTEAM It seems easy to use and price is more affordable. Review Source Response from AssessTEAM December 11, 2025 Hi Czarinah, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JL John L. Captain Public Safety Used the software for: 2+ years ### "It's ok... not great" September 15, 2023 3.0 I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees. Pros It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee. Cons Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how. Review Source CG Claudia G. Director of Financial Planning Financial Services Used the software for: 1-2 years ### "User Friendly" January 13, 2026 4.0 Overall, after I got used to it, I enjoy using it. It was a little complex initially to set up our employee's and the assessments. Pros I like the ease of being able to quickly assess team members. It allows me to reflect on team member performance quickly and in a meaningful way. Cons With the structure of our firm, the format of managers is difficult to use in AssessTeam, because our team is not always a top down manager style. Review Source BG Bryan G. Director of Administrative Services Hospitality Used the software for: Less than 6 months ### "So far so good" February 25, 2025 4.0 Overall I have found the system easy to navigate and build our team and evaluation schedule. We have our first rollout this week and we are very excited to see the results! Pros It allows for flexible evaluation models which helps create more well rounded feedback. The evaluations are 100% customizable but the system comes with dozens of prebuilt options that can be tweaked as needed. The support team is fantastic and responsive. Cons Minor UI issues - why does it automatically alphabetize my evaluation questions? I build them in a specific order/flow, then it sorts them alphabetically and then I have to go back in a rearrange everything. I would like to see some ability to input financial data as a marker on an evaluation. I do not see using the Goals functionality too much at this time, since the scales and measurements are not necessarily what I am looking for. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM Cost, functionality, ease of setup and deployment Review Source Response from AssessTEAM December 11, 2025 Hi Bryan, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. cK clay K. COO Hospital & Health Care Used the software for: 2+ years ### "AssessTeam review" February 18, 2026 4.0 overall good - I have recommended it to several business owners and they are now using it. I hope it continues to get better Pros the price is my favorite part. THere are a lot of other options out there but they are very expensive. Cons over the years there have been some glitches that have caused some employees to see who reviewed them even when it was supposed to be anonymous Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM price and focused features on perfomance Review Source Response from AssessTEAM February 23, 2026 Hi Clay, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VR Verified Reviewer Team Lead, Procurement Operations Food Production Used the software for: 6-12 months ### "Great tool for structured performance appraisals and 360-degree feedback" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has helped streamline performance appraisals and made feedback more consistent and data-driven. The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations. Pros What I liked most about AssessTEAM is the 360-degree feedback feature. It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance. The performance appraisal process is well-structured, and the platform is intuitive to use without requiring extensive training Cons Initial setup can take a little time, especially when configuring appraisal cycles for the first time. Review Source VR Verified Reviewer Advisor Banking Used the software for: 6-12 months ### "Flexible and efficient performance management solution" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has simplified performance reviews and improved visibility into employee performance. The platform is reliable, easy to use, and well-suited for organizations looking to formalize and scale their performance management process. Pros AssessTEAM offers a flexible performance appraisal tool that makes it easy to set up review cycles and collect feedback across teams. I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends. The workflow is straightforward and saves time compared to manual or spreadsheet-based reviews. Cons Some advanced features take time to fully explore and configure and initial setup can take some time as well. Review Source MS MElissa S. Director of HR Construction Used the software for: 2+ years ### "Assesteam is great!" February 17, 2026 5.0 Worked extremely well with our field employees and the use of the program. I highly recommend this system. Pros The customer service provided has always been top notch. They truly care about their clients and continually reach out for feedback. Cons It is great for smaller companies, but we outgrew the system. As a standalone product it does a great job. Review Source Response from AssessTEAM February 20, 2026 Hi Melissa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JI Jean I. HR Executive Architecture & Planning Used the software for: Less than 6 months ### "A Valuable Tool for Tracking Performance" January 13, 2026 5.0 Overall, I found AssessTEAM easy to use and very helpful in tracking performance and providing feedback. A few features could be smoother, but it’s a great tool for supporting team development. Pros What I liked most about AssessTEAM is how user-friendly and organized it is. It provides clear, actionable insights for performance improvement. Cons Sometimes it takes a few extra steps to navigate certain features, but overall the system is very helpful. Review Source BK Buddy K. CEO Computer Software Used the software for: Less than 6 months ### "Known2U: First review" April 21, 2025 5.0 Great! The support team have been amazing with their ability to schedule a call and hop on a quick Zoom. Kept the process going smoothly and quickly. Pros Great customer support. Got my first assessment up and running quickly Cons Still too early to have a good list of cons. Nothing really jumps out so far Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) We moved off of BambooHR and their evaluation module Review Source Response from AssessTEAM December 11, 2025 Hi Buddy, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. HS Hiral S. Chief Administrative Officer Information Technology and Services Used the software for: 2+ years ### "Chief Administrative Officer" December 9, 2025 5.0 My experience with AssessTeam has been very positive and user-friendly. The platform keeps the process organized and saves time, making performance management smooth and clear. Overall, it’s a reliable and effective tool that supports productivity, accountability, and transparent communication within the team. Pros I especially appreciate the Evaluation Templates, which make creating and managing assessments simple and efficient. Cons I’m still unsure where I can view the reminders that have already been sent to employees—for example, how many times a reminder has been sent. Could you please let me know where I can access this information? Review Source Response from AssessTEAM December 11, 2025 Hi Hiral, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AM Anu M. HR Director Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend AssessTEAM" April 2, 2025 5.0 We are very happy and satisfied with AssessTEAM! The customer service is truly excellent and they are very, very responsive. They made the entire performance management and reporting process very seamless and structured for us. Pros AssessTEAM is extremely user-friendly and makes work a lot easier for us. The portal is very easy to navigate and the reports are detailed and informative. It made the entire performance management process very structured for us. Cons There should be a detailed User Guide in the portal. Review Source Response from AssessTEAM December 11, 2025 Hi Anu, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AD Angela D. Human Resources Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use & Great Support" April 7, 2025 5.0 My overall experience has been good with AssessTEAM so far and our employees find the product easy to use and navigate. Pros The customer service for AssessTEAM has been outstanding. The turnaround time for any questions I have is incredibly fast. The product is also very simple to use. Cons The product can still use some work in terms of customization and making bulk changes easily to the performance evaluations. Review Source Response from AssessTEAM December 11, 2025 Hi Angela, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. CT Clare T. HR Business Partner Pharmaceuticals Used the software for: 1-2 years ### "Progress in our Performance Management" October 21, 2025 5.0 Excellent support from the team, from initial demo, to set up and roll out. Always very responsiveness to any questions Pros Ease of use and set up, customer support, and ability to move from paper based to online processes in a small business Cons Just that we were unable to integrate into our new platform as we move forward with digitising all our systems. Review Source Response from AssessTEAM December 11, 2025 Hi Clare, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. BF Bridget F. HR Director Legal Services Used the software for: 2+ years ### "Performance Reviews" July 8, 2025 4.0 Pros It's customizable to be able to suit our needs. The team is always ready and willing to assist if we have any questions. Cons We cannot export the results into a pdf, only excel is available. We have to print - save as pdf each review individually which isn't the most efficient. Review Source Response from AssessTEAM December 11, 2025 Hi Bridget, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AAA Aaref Aburowais A. Strategy Architecture & Planning Used the software for: 6-12 months ### "Increase the variety of questions and scoring system " January 12, 2026 4.0 there are some challenges with the reporting but the team was able to fix it properly. I think what you need to focus on the range and types of questions. A form like MS office has more variety than assess team. also, the flexibility of rating and scoring Review Source FN Fidelis N. VaLi Officer Education Management Used the software for: Less than 6 months ### "Great Platform" December 16, 2025 5.0 The platform is easy to use. Highly recommend especially the graphics are also easy to follow as a user. Pros It's user friendly and very secure. I like that it is possible to sign within the system. The auto generation of signature is good. Cons Had technical issues once. The support team came in handy to troubleshoot and restored my access. Thanks to \[sensitive content hidden\]. Review Source RP RJ P. Director of Operations Religious Institutions Used the software for: Less than 6 months ### "New to Employee Reviews" July 6, 2025 5.0 We have just begun using the product, and so far it looks to be a great tool for our 20 member team! Pros The ease of set up and the personal touch my rep added. We are new to employee reviews, and this product is very easy to use. Cons As stated in the last answer, we are really new to the product, so we have not used others so we really have not found anything to not like yet. Review Source Response from AssessTEAM December 11, 2025 Hi RJ, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. SC Sarah C. COO Health, Wellness and Fitness Used the software for: 2+ years ### "Great Customer Service" August 14, 2024 5.0 They have great customer service and are easy to work with. Pros Easily accessible support. Keeps our review process organized. Cons I can't think of anything but I couldn't leave the field blank Review Source JF Jesi F. Manager, Payroll and Personnel Relations Environmental Services Used the software for: 1-2 years ### "Great support and guidance. " August 13, 2024 5.0 Overall, the support is fantastic. The staff is very helpful with questions and they are very respond really quickly. Pros the ability to send evaluations with quick access to all staff. Cons i wouldnt say con but a little draw back is that it does take some time to get to know the site and learn the ins and outs of the features. Review Source Lokesh T. Cluster Manager Financial Services Used the software for: Less than 6 months ### "A simple and effective performance review system" July 2, 2024 5.0 Assessteam is a very easy to use program to track my team's performance. It let's us customize the KPIs and goals, and allows us to pick an evaluation schedule of our choice. The convenience of using mobile apps to do monthly reviews on the go is a bonus and the customer team support was very approachable. Looking to leverage other features like time tracking also in the coming months. Pros Customizable performance indicators, easy of use, support for mobile apps. Cons Goal setting can be little more advanced and include OKRs Alternatives considered [Keka](https://www.capterra.com/p/149253/Keka/) Review Source Response from AssessTEAM July 8, 2024 Hi Lokesh, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. LL Luann L. Employee Engagement Director Marketing and Advertising Used the software for: Less than 6 months ### "Love & Company" August 9, 2024 5.0 It has been a pleasure to work with AssessTEAM. They are quick to respond and give training. Pros \[sensitive content hidden\] and his team are very patient and helpful. He set up our profile and always is happy to assist with training. Cons At this time, there is nothing to report. Review Source TG Theresa G. President Human Resources Used the software for: 6-12 months ### "Great Solution for Performance Management" December 15, 2023 4.0 Great -- 5\* customer service! Software is easy to set up and use. Pros My account rep, \[sensitive content hidden\], is awesome and he continues to be so helpful in finetuning our system. Easy to set up, video trainings are great, and once you get the hang of it, a great way to manage performance evaluations. Cons A bit clunky around the language used, i.e. when setting goals they are called performance indicators, and having to got to different screens to do tasks. Also the performance evaluation provides the information but there isn't a way, unless you create it an evaluation, to document the actual performance conversation. It can be done but just a little clunky. Small in comparison to what I love about the ease and use of this software. Reason for choosing AssessTEAM Ease of use and wasn't this huge system - very specific to what I needed. Review Source Response from AssessTEAM December 19, 2023 Hi Theresa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AR Ankit R. Manager Automotive Used the software for: Less than 6 months ### "Evaluation " June 19, 2024 4.0 Pros The product is user friendly, and the after sales service is good. Cons Nothing as of now as its been only six months of using the software and we use it for mid year review Review Source Response from AssessTEAM July 8, 2024 Hi Ankit, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.