# AssessTEAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AssessTEAM the right Performance Management System solution for you? Explore 221 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/reviews --- AssessTEAM 4.6 (221) [View alternatives](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of AssessTEAM Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews BM BreAnna M President and CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like that I have the flexibility to build new assessments or receive assessments created by the system that assist in contouring each assessment to fit each employee.“ December 8, 2025 AN Adrienne N PartnerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like how you can't go back and edit an evaluation once you submit it, how you have to start over. When you combine all of the evaluations for one person, it's hard to see it all one page/screen - would like to see this presented in a different way“ January 14, 2026 Piyush M Team Lead, Procurement OperationsFood Production, 10,001+ employeesUsed the software for: 6-12 months. “It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance.“ January 13, 2026 DA David A Human Resources Administrative AssistantIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years. “The inability to edit after an evaluator has signed & finished an evaluation can be a problem as there can be a third party not usually in the loop that has inputs.“ July 3, 2025 Piyush M Team Lead, Procurement OperationsFood Production, 10,001+ employeesUsed the software for: 6-12 months. “The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations.“ January 13, 2026 SH Scott H Skills DevelopmentConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “At times a paper copy is needed the info does not seem to convert to a print document very well, document look a bit clunky“ August 27, 2025 Mohini N AdvisorBanking, 10,001+ employeesUsed the software for: 6-12 months. “I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends.“ January 13, 2026 CT Clare T HR Business PartnerPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “Just that we were unable to integrate into our new platform as we move forward with digitising all our systems.“ October 21, 2025 ## Showing most helpful reviews Showing 1-25 of 221 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hayley E. Owner Hospitality Used the software for: Less than 6 months ### "Best Find for Small Business!" December 30, 2024 5.0 Love it! I'm so glad I found this software. It's affordable and just what I was looking for! Pros The ease of use and onboarding + the budget-friendly pricing! Cons Nothing at all. So far, I do not have a complaint. Alternatives considered [Rise](https://www.capterra.com/p/163570/Rise/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing AssessTEAM better pricing and more features available Review Source BG Bryan G. Director of Administrative Services Hospitality Used the software for: Less than 6 months ### "So far so good" February 25, 2025 4.0 Overall I have found the system easy to navigate and build our team and evaluation schedule. We have our first rollout this week and we are very excited to see the results! Pros It allows for flexible evaluation models which helps create more well rounded feedback. The evaluations are 100% customizable but the system comes with dozens of prebuilt options that can be tweaked as needed. The support team is fantastic and responsive. Cons Minor UI issues - why does it automatically alphabetize my evaluation questions? I build them in a specific order/flow, then it sorts them alphabetically and then I have to go back in a rearrange everything. I would like to see some ability to input financial data as a marker on an evaluation. I do not see using the Goals functionality too much at this time, since the scales and measurements are not necessarily what I am looking for. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM Cost, functionality, ease of setup and deployment Review Source Response from AssessTEAM December 11, 2025 Hi Bryan, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JL John L. Captain Public Safety Used the software for: 2+ years ### "It's ok... not great" September 15, 2023 3.0 I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees. Pros It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee. Cons Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how. Review Source SD Savannah D. HR Leader Computer Software Used the software for: Less than 6 months ### "Great, easy solution!" March 20, 2026 5.0 Pros Super easy to customize thanks to Michael's help, easy to use. We pulled together a quick cycle thanks to this tool Cons There could be more functionality, but it was great for running a quick performance review. Hopefully more features are coming! Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) was not functional or reliable, slow/non-existent CS Review Source JW Jayne W. HR Information Technology and Services Used the software for: 1-2 years ### "Great Tool That Gets Right to the Point — Easy to Use with Amazing Account Managers" November 19, 2025 5.0 Great experience overall! From our account manager \[sensitive content hidden\] to the software itself, everything has been consistently reliable. We’ve been using it for quite some time because it’s so easy to use and incredibly accessible, and I really love that they continue to make improvements every single year. You can tell they actually listen to feedback and care about making things smoother for us. It just keeps getting better, and that makes a huge difference! Pros I love the accessibility and how easy it is to use, not just for me but for managers and employees too, and the cost is great as well! Compared to other software, this one gets right to the point: get the evaluations to employees and make sure everything is compliant. We needed something that truly gets the job done and is simple to use, especially since employees are balancing multiple projects along with their assessments. For ease of use, this is great!!! Also, our account manager has been with us for years. With other software, it is rare for that to happen. Usually, as soon as you get familiar with someone, they leave. It is amazing that our account manager knows exactly how to help us every time. It really makes a difference! Honestly, I may have moved on if it was not for him, because he makes everything so easy, and I know I can count on not just the software every year but on him as well- Thanks \[sensitive content hidden\]! Cons It’s great. I think there is a bit of a learning curve, like with any software, but just like with ours, I am sure that if you need any help your account manager will be there to assist Review Source Response from AssessTEAM December 11, 2025 Hi Jayne, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. cK clay K. COO Hospital & Health Care Used the software for: 2+ years ### "AssessTeam review" February 18, 2026 4.0 overall good - I have recommended it to several business owners and they are now using it. I hope it continues to get better Pros the price is my favorite part. THere are a lot of other options out there but they are very expensive. Cons over the years there have been some glitches that have caused some employees to see who reviewed them even when it was supposed to be anonymous Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing AssessTEAM price and focused features on perfomance Review Source Response from AssessTEAM February 23, 2026 Hi Clay, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. VR Verified Reviewer Team Lead, Procurement Operations Food Production Used the software for: 6-12 months ### "Great tool for structured performance appraisals and 360-degree feedback" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has helped streamline performance appraisals and made feedback more consistent and data-driven. The 360 feedback feature, in particular, adds significant value by encouraging transparency and more meaningful performance conversations. Pros What I liked most about AssessTEAM is the 360-degree feedback feature. It makes it easy to gather input from managers, peers, and other stakeholders in one place, which gives a much more balanced and holistic view of performance. The performance appraisal process is well-structured, and the platform is intuitive to use without requiring extensive training Cons Initial setup can take a little time, especially when configuring appraisal cycles for the first time. Review Source VR Verified Reviewer Advisor Banking Used the software for: 6-12 months ### "Flexible and efficient performance management solution" January 13, 2026 5.0 Overall, my experience with AssessTEAM has been very positive. It has simplified performance reviews and improved visibility into employee performance. The platform is reliable, easy to use, and well-suited for organizations looking to formalize and scale their performance management process. Pros AssessTEAM offers a flexible performance appraisal tool that makes it easy to set up review cycles and collect feedback across teams. I especially liked the reporting and insights, which help identify strengths, improvement areas, and overall performance trends. The workflow is straightforward and saves time compared to manual or spreadsheet-based reviews. Cons Some advanced features take time to fully explore and configure and initial setup can take some time as well. Review Source MS MElissa S. Director of HR Construction Used the software for: 2+ years ### "Assesteam is great!" February 17, 2026 5.0 Worked extremely well with our field employees and the use of the program. I highly recommend this system. Pros The customer service provided has always been top notch. They truly care about their clients and continually reach out for feedback. Cons It is great for smaller companies, but we outgrew the system. As a standalone product it does a great job. Review Source Response from AssessTEAM February 20, 2026 Hi Melissa, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. EQ EJ Q. HR Manager Automotive Used the software for: 2+ years ### "Can't beat this price for a simple and user friendly system for performance evaluations!" March 17, 2026 5.0 For the price and easy to use, I'd rate this system as a 10 of 10, especially for small / medium companies like ours. Pros The system is easy to use once you get comfortable where this and that it is in the system (from the admin perspective). Other users (evaluees and evaluators) find using the systems easy from their first day. Also the price is great! Cons Nothing to complain about really. We've been using this system for our performance evaluations for years and it's very user friendly. Review Source KW Katie W. CAO Non-Profit Organization Management Used the software for: Less than 6 months ### "Performance Review without too many bells and whistles" April 6, 2025 5.0 We chose this platform as an easier way for our staff to complete performance reviews. We have been looking for a while thru all platforms had so many bells and whistles. A way to justify their prices. AssessTEAM had what we are looking for and at great price that fits our budget. Pros Our contact was very response during the decision process as well as the implementation process. Cons Inconsequential items. Like ability to change colors or how things are numbered. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing AssessTEAM Had what I was looking for without all bells and whistles. Review Source Response from AssessTEAM December 11, 2025 Hi Katie, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. RC Regan C. Human Resources Generalist Machinery Used the software for: 6-12 months ### "HR Generalist" August 12, 2024 5.0 \[sensitive content hidden\], my rep is so fantastic. He is so knowledgeable, nice and always responds timely. No matter how many questions I throw his way (sometimes multiple questions daily) he is always so kind and responsive. Pros Being able to send automated reminders, get electronic signatures and have the ability to pull reports. Cons Love being able to pull reports, however they export the data but the report would need to be heavily updated before using. Would love the ability to select what data gets exported. Alternatives considered [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[Trakstar Learn](https://www.capterra.com/p/10760/Mindflash-Online-Training/)[Betterworks](https://www.capterra.com/p/157070/BetterWorks/) Reason for choosing AssessTEAM The ease of use and customer service. Also being able to electronically sign annual reviews. Review Source PZ Peter Z. Director of Credentialing Staffing and Recruiting Used the software for: 2+ years ### "Why we love AssessTEAM at Epic Cardiovascular Staffing" November 30, 2023 5.0 I really like this software system for our performance evaluations. My division has used this for 3-4 years after originally using a different system. It takes a little while to get truly comfortable, but it has worked very well for us. I've built out our evaluation templates myself, and if that's something you're interested in, AssessTEAM allows you to do that. Pros I'm able to configure my evaluation templates exactly the way I want, and can customize the system to send them out the way I want to. This software is very flexible, and allows you leeway to tailor it to your needs. We use these evaluations for joint commission certification, and I like the way the final evaluation is presented. I can easily create multiple templates for any job description I may have a need for. Cons When I started with the system, it has so many features it's a little overwhelming. Luckily, my support person, \[sensitive content hidden\], was always available to help me, and over time taught me how to make the system do exactly what I want it to do. I can't stress enough how important customer support is for software like this, and \[sensitive content hidden\] has provided that expertise for me every single time I needed his help. Switched from [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/) That decision was made outside of my department, but I think it had to do with pricing. Review Source Response from AssessTEAM December 4, 2023 Thank you Peter, We really appreciate you taking the time to leave us a review. FB Felicia B. People Service Delivery Consultant E-Learning Used the software for: Less than 6 months ### "AssessTEAM - Great Client Services and Easy of Use (Simplicity)" May 31, 2023 5.0 The 360 Degree evaluations was easy to setup and very user friendly. The service we received was beyond our expectations taking concierge service to the next level. It was easy to connect to support staff and was extremely helpful in all our engagements Pros The friendly service we received from \[sensitive content hidden\] The system was extremely use to use. The amazing service and features from the product allowed us to setup our 360 degree evaluation in a few days and distribute to all our employees effortlessly! Cons Nothing comes to mind. Alternatives considered [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing AssessTEAM Easy of Use, Amazing Demo and Service, Only product that allowed adhoc service without commitment of long term contractual obligations. Review Source TM Timothy M. Engineering Construction Used the software for: 2+ years ### "Supply Chain Manager" July 3, 2025 5.0 Very happy with assessteam, great product, and track each persons goals and times spent on a project Pros Quick and fast response, Easy to use, ability to monitor performance and Time tracking with assist with better budgeting for Projects Cons would like to have a function on where to pull a report to a XLSX format instead of a CSV file/ or a option to change between the two. Review Source Response from AssessTEAM December 11, 2025 Hi Timothy, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. HS Hasitha S. Associate Site Reliability Engineer Information Technology and Services Used the software for: Less than 6 months ### "Reliable and Effective Performance Management Tool" January 20, 2026 5.0 Our overall experience with AssessTEAM has been very positive and productive. The platform has helped us streamline our performance management process, making employee evaluations, goal tracking, and feedback easier to administer and more structured. Pros AssessTEAM offers a user-friendly platform with comprehensive performance management features. The most valuable aspect of AssessTEAM is its ability to centralize performance management. From goal setting to feedback and evaluations, everything is well-organized, saving time and improving overall performance alignment. Cons While AssessTEAM is feature-rich, the initial onboarding and customization process can take some time Review Source JH Jina H. Operations Accounting Used the software for: 1-2 years ### "Very happy with AssesTeam" January 15, 2026 5.0 Overall, AssessTEAM has been a great addition to our company because our experience overall has been very positive by everyone who has used it. Pros What I like the most about AssessTEAM is how easy it is to use. It makes it fun for the entire team to get and give feedback. Cons What I like least about AssessTEAM is that if someone had the link, they could use it even it didn't belong to them. Review Source CT Clare T. HR Business Partner Pharmaceuticals Used the software for: 1-2 years ### "Progress in our Performance Management" October 21, 2025 5.0 Excellent support from the team, from initial demo, to set up and roll out. Always very responsiveness to any questions Pros Ease of use and set up, customer support, and ability to move from paper based to online processes in a small business Cons Just that we were unable to integrate into our new platform as we move forward with digitising all our systems. Review Source Response from AssessTEAM December 11, 2025 Hi Clare, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. AAA Aaref Aburowais A. Strategy Architecture & Planning Used the software for: 6-12 months ### "Increase the variety of questions and scoring system " January 12, 2026 4.0 there are some challenges with the reporting but the team was able to fix it properly. I think what you need to focus on the range and types of questions. A form like MS office has more variety than assess team. also, the flexibility of rating and scoring Review Source AC Adam C. PeopleOps Manager Computer Software Used the software for: 1-2 years ### "Pros and Cons of AssessTEAM" April 7, 2025 4.0 I think AssessTEAM is a good performance review SaaS solution for a company; however, it will be better to have a streamlined and intuitive user interface for users to find what they need friendly. Pros The half-year performance review functionality is the one we utilized the most. Cons Hard to setup a new questionnaire and score card session in a short time, 10 minutes. Review Source Response from AssessTEAM December 11, 2025 Hi Adam, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. RO Rodolfo O. Director Of Operations Real Estate Used the software for: Less than 6 months ### "Excellent Tool for Performance Management" September 9, 2024 5.0 Our overall experience with AssessTEAM has been overwhelmingly positive. It’s a user-friendly and efficient tool that has greatly enhanced our ability to manage and assess team performance. The integration process was smooth, and the ongoing support has been fantastic. We highly recommend AssessTEAM to any organization looking to streamline their performance management processes. Pros What I liked most about AssessTEAM is the seamless communication, the wide array of features, and the responsive support team. The platform has made it significantly easier for us to track and evaluate performance across our team, ensuring that everyone is aligned with our company's goals. Cons We are good here. There’s really nothing that stands out as a drawback. Review Source TV Tejus V. Assistant Manager - Global Mobility Information Technology and Services Used the software for: Less than 6 months ### "AssessTeam Tool Feedback" September 15, 2025 4.0 Overall, they need to be proactive in fixing bugs, take feedback from the customers and implement in large scale. Pros Value of money and highly customizable form for obtaining feedback, we can run multiple forms if we know how to navigate. Cons Bugs, they need to proactively work on fixing bugs. Limited/no customization on the mail reminders, this will be useful feature to have. Review Source Response from AssessTEAM December 11, 2025 Hi Tejus, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JS Jasmine S. Sr. Manager, People Operations Information Technology and Services Used the software for: 6-12 months ### "AssessTEAM Review (Oteemo)" July 31, 2024 5.0 I recently had the pleasure of working with AssessTEAM, and I couldn't be more satisfied with my experience! \[sensitive content hidden\], in particular, has been an absolute gem throughout the entire process. His willingness to always help me out whenever I needed anything has truly made a difference. From the moment I reached out with my questions, \[sensitive content hidden\] was quick to respond and provided thoughtful, thorough answers. Whether it was a minor query or a more complex issue, he approached every situation with patience and professionalism. It’s clear that he genuinely cares about his clients and is committed to ensuring they have the best experience possible. Not only did \[sensitive content hidden\] assist me with my immediate needs, but he also offered valuable insights and recommendations that have proven to be incredibly beneficial. His proactive approach and extensive knowledge have made my journey with AsessTEAM smooth and enjoyable. Pros User interface and customer success program Cons A bit of a learning curve to get things set up that took some time When I do comparison reports, some of the written responses are cut off Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/) Reason for choosing AssessTEAM Price, capabilities and customer service Review Source Lyly T. HR Coordinator Construction Used the software for: 6-12 months ### "BMS CAT, LLC" June 27, 2024 5.0 I had a great overall experience with AssesTeam from the very beginning. Pros The team is very hands-on, responds quickly when you have any questions, and will jump on a call if needed. Cons We had technical issues with our OKTA sign-on, but we figured it out. Review Source Response from AssessTEAM July 8, 2024 Hi Lyly, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. JR Jacira R. HRBP Oil & Energy Used the software for: 1-2 years ### "TECSEP HRBP" June 24, 2024 5.0 User friendly. Very acessible and fast. Pros User friendly and speed in response time Cons I do not have cons to share at the moment. Review Source Response from AssessTEAM July 8, 2024 Hi Jacira, Thank you for taking the time to give us your valuable feedback; we sincerely appreciate it. 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