--- title: "XgenPlus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XgenPlus Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/153663/XgenPlus/" page_type: "product" language: "en" --- # XgenPlus Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XgenPlus ## What is XgenPlus? Linux based, secured, IDN compliant enterprise-class email software, developed to cater the needs of all enterprises, government,ISP's etc. XgenPlus consists of UNIQUELY designed modules for the Organizations. It provides communicative and collaborative features like email, transactional emails, group emails, SMS and faxing, calendars, task organizer, manage resources all at one place to improve productivity, user accountability, and automated communication tasks in the organization. ## What is XgenPlus used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XgenPlus?[Manage this product listing](https://www.g2.com/products/xgenplus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XgenPlus 4.7 (9) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (9) Ease Of Use 4.6 (13,495) Value For Money 4.9 (8) Value For Money 4.6 (10,234) Customer Service 4.3 (8) Customer Service 4.7 (10,023) ## XgenPlus alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,714)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) [View all alternatives](https://www.capterra.com/p/153663/XgenPlus/alternatives/) ## FAQs about XgenPlus Overview ### What company size and specific industries is XgenPlus built for? XgenPlus is designed for organizations in banking, national and state security, manufacturing, insurance, advertising, agriculture, architecture, law, accounting, and education. The target audience includes banks, security agencies, manufacturing companies, insurance and advertising agencies, agricultural and architectural firms, law and accounting practices, and schools. Features and Usability ### What are the key features of XgenPlus? XgenPlus offers email monitoring, response management, routing, and shared inboxes for handling incoming messages. It also includes queue management, signature management, spam blocker, and whitelisting and blacklisting tools, plus archiving and retention and data recovery for email storage and retrieval. Getting Started and Support ### What training and onboarding options does XgenPlus offer? XgenPlus provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference materials for teams reviewing setup steps, product functions, and basic usage details. Getting Started and Support ### What customer support options does XgenPlus offer? XgenPlus provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support is available through multiple contact paths for users who need direct help. No reviewer feedback on support quality is available, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 17,634 Email Management reviews Capterra reviewers point to the following as the features buyers value most in email management software: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) XgenPlus includes other email management capabilities that reviewers also consider important, such as **Spam Blocker** (**43%**) and **Email Monitoring** (**46%**). Together, these features help businesses reduce unwanted messages, keep a closer watch on email activity, and maintain better oversight of communications, giving teams more control over day-to-day inbox operations. Spam Blocker 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Email Monitoring 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Archiving & Retention 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Response Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Whitelisting/Blacklisting 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Control system access and/or deliverability for applications and email addresses Data Recovery 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system XgenPlus 10 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.9 (8) ### Starting price Free trial not available Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (8) 4.3 Based on 8 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(6) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PP Pawan P. AVP - Finance Financial Services ### "Good Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 10, 2023 Pros Customer support of xgen is good as per experience. Cons Mobile app can be better like UI and functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Natarajan M. Retired Individual & Family Services ### "User-friendly and secure mail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 Am happy. Pros Trustworthy mail application which is user friendly too. Cons Nothing yet, at the moment. Will update if something negative happens. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AV Akella V. Photographer Photography ### "Mixed reactions after usage" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 5, 2023 Pros The prices of .in domains are pretty good and the kind of mail features offered is even good. Cons For a non tech guy like me, their website feels a bit too much. I was asked to publish some SPF, DMARC records for my domain but no idea how to publish it or where to publish it! Couldn’t figure out a way to find any information on their website. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mudit G. IT Manager Banking ### "Email service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2023 I am using xgen plus last 8 years and satisfied. Pros Response and resolution time line and support team Cons Latest browser response slow through firewall. Reasons for choosing XgenPlus Indian company and data safety Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Postdoctoral Higher Education ### "Unified communication done right." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 3, 2019 Pros It is incredibly cheap for the number of features that you have. It is a reliable and secure email management software. But it's not only that, it has lots of collaborative options and other features that make it worthwhile. They also have very good customer support. Cons No complains yet! I've had the phone app crush twice, but that's pretty much it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Naveen S. Admin ### "Excellent Email Software done by Indian company. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2018 This has provided Hindi Email Address to every citizen of the state, and we are able to provide that easily. Pros Easy to Manage, Scalable, Fast, Secure and cost-effective. With white-labelled solution, its very good solution for large enterprises. Cons Not strong brand as Microsoft or IBM. IT do not have built in video facility, which company claims to be coming out with video soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK vaishali K. ### "Excellent features and security" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 9, 2016 First of all it provides a great platform where we need not to worry about security. Generally I face problem of hacking account with other email accounts but with Xgenplus this was not a pain. Along with security it provides lot of features that ease my life. I am using this from past 2 years and I am really happy with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK vaishali K. Business analyst Internet ### "Its a really all in one enterprise email solution -No need for any other software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 12, 2016 The growing dependence of our organization on the email system has made necessary for us to move to a more reliable, secure and efficient email management solution. XGenPlus has specifically designed modules for organizations that not only require email communication, but a platform that is secure and can also be used for collaboration purpose. From administrator's perspective, the mail server offers advanced monitoring features along with standard features like rights management and messaging rules. Overall, XGenPlus is ideal for organizations that require a mail server which is easy to implement and manage and is cost effective. Pros see above Cons not experienced yet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG priya G. Owner Consumer Goods ### "Overall Satisfactory" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 19, 2016 Overall experience was good. In very low price XgenPlus is giving various good features like inbuilt antispam technology, collaborative features, inbuilt group mailing and tracking reports and many more. Pros Provide good enterprise email support, very secure email server, cost effective and the best thing is that the company is now providing email address in native languages Cons traditional user interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153663/XgenPlus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.