# XgenPlus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about XgenPlus Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/153663/XgenPlus

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# 

 XgenPlus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

XgenPlus

## What is XgenPlus?

Linux based, secured, IDN compliant enterprise-class email software, developed to cater the needs of all enterprises, government,ISP's etc. XgenPlus consists of UNIQUELY designed modules for the Organizations. It provides communicative and collaborative features like email, transactional emails, group emails, SMS and faxing, calendars, task organizer, manage resources all at one place to improve productivity, user accountability, and automated communication tasks in the organization

## What is XgenPlus used for?

[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7.8

Flat Rate, Per Year

Free trial  
available

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Do you work for XgenPlus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xgenplus.com&name=XgenPlus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### XgenPlus

4.7 (9)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$7.8

Flat Rate, Per Year

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (9)

Ease Of Use

4.6 (13,252)

Value For Money

4.9 (8)

Value For Money

4.5 (10,022)

Customer Service

4.3 (8)

Customer Service

4.5 (9,816)

## XgenPlus alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/153663/XgenPlus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Email Monitoring

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to oversee and optimize the operations of a mail server

Response Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Spam Blocker

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Filters used to determine different types of malware threats

Whitelisting/Blacklisting

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Control system access and/or deliverability for applications and email addresses

Data Recovery

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to restore deleted, hidden, or lost data from an email server/system

XgenPlus 10 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to restore deleted, hidden, or lost data from an email server/system

Ability to oversee and optimize the operations of a mail server

Monitor wait time and abandonment for incoming requests that have not been routed

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Plan daily routes to optimize employee scheduling and provide directions

An email inbox that can be accessed and managed by multiple individuals

Add and maintain centralized email signature(s) across an organization

Filters used to determine different types of malware threats

Control system access and/or deliverability for applications and email addresses

Features

4.4 (9)

4.4

Based on 9 reviews

## Pricing

Value for money

4.9 (8)

Free Trial

Basic

$7.80

Flat Rate,Per Year

Value for money

4.9 (8)

4.9

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.3 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (8)

4.3

Based on 8 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PP

Pawan P.

AVP - Finance

Financial Services

### "Good Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 10, 2023

Pros

Customer support of xgen is good as per experience.

Cons

Mobile app can be better like UI and functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Natarajan M.

Retired

Individual & Family Services

### "User-friendly and secure mail"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2023

Am happy.

Pros

Trustworthy mail application which is user friendly too.

Cons

Nothing yet, at the moment. Will update if something negative happens.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Akella V.

Photographer

Photography

### "Mixed reactions after usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 5, 2023

Pros

The prices of .in domains are pretty good and the kind of mail features offered is even good.

Cons

For a non tech guy like me, their website feels a bit too much. I was asked to publish some SPF, DMARC records for my domain but no idea how to publish it or where to publish it! Couldn’t figure out a way to find any information on their website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mudit G.

IT Manager

Banking

### "Email service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

I am using xgen plus last 8 years and satisfied.

Pros

Response and resolution time line and support team

Cons

Latest browser response slow through firewall.

Reasons for choosing XgenPlus

Indian company and data safety

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Postdoctoral

Higher Education

### "Unified communication done right."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 3, 2019

Pros

It is incredibly cheap for the number of features that you have. It is a reliable and secure email management software. But it's not only that, it has lots of collaborative options and other features that make it worthwhile. They also have very good customer support.

Cons

No complains yet! I've had the phone app crush twice, but that's pretty much it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Naveen S.

Admin

### "Excellent Email Software done by Indian company. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2018

This has provided Hindi Email Address to every citizen of the state, and we are able to provide that easily.

Pros

Easy to Manage, Scalable, Fast, Secure and cost-effective. With white-labelled solution, its very good solution for large enterprises.

Cons

Not strong brand as Microsoft or IBM. IT do not have built in video facility, which company claims to be coming out with video soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VK

vaishali k.

### "Excellent features and security"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 9, 2016

First of all it provides a great platform where we need not to worry about security. Generally I face problem of hacking account with other email accounts but with Xgenplus this was not a pain. Along with security it provides lot of features that ease my life. I am using this from past 2 years and I am really happy with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VK

vaishali k.

Business analyst

Internet

### "Its a really all in one enterprise email solution -No need for any other software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 12, 2016

The growing dependence of our organization on the email system has made necessary for us to move to a more reliable, secure and efficient email management solution. XGenPlus has specifically designed modules for organizations that not only require email communication, but a platform that is secure and can also be used for collaboration purpose. From administrator's perspective, the mail server offers advanced monitoring features along with standard features like rights management and messaging rules. Overall, XGenPlus is ideal for organizations that require a mail server which is easy to implement and manage and is cost effective.

Pros

see above

Cons

not experienced yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

priya g.

Owner

Consumer Goods

### "Overall Satisfactory"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 19, 2016

Overall experience was good. In very low price XgenPlus is giving various good features like inbuilt antispam technology, collaborative features, inbuilt group mailing and tracking reports and many more.

Pros

Provide good enterprise email support, very secure email server, cost effective and the best thing is that the company is now providing email address in native languages

Cons

traditional user interface

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153663/XgenPlus/reviews/)

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