# XgenPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is XgenPlus the right Email Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153663/XgenPlus/reviews

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XgenPlus

4.7 (9)

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Last updated March 13th, 2026

# Reviews of XgenPlus

Ease of use

4.3

Customer Service

4.3

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Postdoctoral  
Higher Education  
Used the software for: Less than 6 months

### "Unified communication done right."

February 3, 2019

5.0

Pros

It is incredibly cheap for the number of features that you have. It is a reliable and secure email management software. But it's not only that, it has lots of collaborative options and other features that make it worthwhile. They also have very good customer support.

Cons

No complains yet! I've had the phone app crush twice, but that's pretty much it!

Review Source

MG

Mudit G.  
IT Manager  
Banking  
Used the software for: 2+ years

### "Email service "

August 4, 2023

5.0

I am using xgen plus last 8 years and satisfied.

Pros

Response and resolution time line and support team

Cons

Latest browser response slow through firewall.

Reason for choosing XgenPlus

Indian company and data safety

Review Source

PP

Pawan P.  
AVP - Finance  
Financial Services  
Used the software for: 1-2 years

### "Good Experience"

August 10, 2023

4.0

Pros

Customer support of xgen is good as per experience.

Cons

Mobile app can be better like UI and functionality.

Review Source

vK

vaishali K.  
Business analyst  
Internet  
Used the software for: 2+ years

### "Its a really all in one enterprise email solution -No need for any other software"

October 12, 2016

5.0

The growing dependence of our organization on the email system has made necessary for us to move to a more reliable, secure and efficient email management solution. XGenPlus has specifically designed modules for organizations that not only require email communication, but a platform that is secure and can also be used for collaboration purpose. From administrator's perspective, the mail server offers advanced monitoring features along with standard features like rights management and messaging rules. Overall, XGenPlus is ideal for organizations that require a mail server which is easy to implement and manage and is cost effective.

Pros

see above

Cons

not experienced yet

Review Source

NM

Natarajan M.  
Retired  
Individual & Family Services  
Used the software for: 1-2 years

### "User-friendly and secure mail"

August 10, 2023

5.0

Am happy.

Pros

Trustworthy mail application which is user friendly too.

Cons

Nothing yet, at the moment. Will update if something negative happens.

Review Source

NS

Naveen S.  
Admin  
  
Used the software for: 1-2 years

### "Excellent Email Software done by Indian company. "

July 21, 2018

5.0

This has provided Hindi Email Address to every citizen of the state, and we are able to provide that easily.

Pros

Easy to Manage, Scalable, Fast, Secure and cost-effective. With white-labelled solution, its very good solution for large enterprises.

Cons

Not strong brand as Microsoft or IBM. IT do not have built in video facility, which company claims to be coming out with video soon.

Review Source

AV

Akella V.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Mixed reactions after usage"

August 5, 2023

4.0

Pros

The prices of .in domains are pretty good and the kind of mail features offered is even good.

Cons

For a non tech guy like me, their website feels a bit too much. I was asked to publish some SPF, DMARC records for my domain but no idea how to publish it or where to publish it! Couldn’t figure out a way to find any information on their website.

Review Source

pG

priya G.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Overall Satisfactory"

September 19, 2016

4.0

Overall experience was good. In very low price XgenPlus is giving various good features like inbuilt antispam technology, collaborative features, inbuilt group mailing and tracking reports and many more.

Pros

Provide good enterprise email support, very secure email server, cost effective and the best thing is that the company is now providing email address in native languages

Cons

traditional user interface

Review Source

vK

vaishali K.  
  
  
Used the software for:

### "Excellent features and security"

December 9, 2016

5.0

First of all it provides a great platform where we need not to worry about security. Generally I face problem of hacking account with other email accounts but with Xgenplus this was not a pain. Along with security it provides lot of features that ease my life. I am using this from past 2 years and I am really happy with it.

Review Source

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