Who Uses This Software?

From SMB to enterprise, kintone is a no-code database and business app platform for organizations of all sizes and trusted by Fortune 500 companies.


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month/user
    See pricing details
  • Pricing Details
    5 User Minimum
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • kintone
  • www.kintone.com/
  • Founded 2011
  • United States

About kintone

Love your data? Set it free. Spreadsheets are so last century. Let your data thrive with Kintones super-flexible, super-functional platform. Collaborate, manipulate, and play with your data as you see fit. Here, your databases can do so much morefrom triggering action-packed workflows to talking across teams, to powering agile apps. Its everything your datas ever dreamed of.


kintone Features

  • Backup
  • Creation / Development
  • Data Migration
  • Data Replication
  • Data Search
  • Database Conversion
  • Monitoring
  • Performance Analysis
  • Queries
  • Relational Interface
  • Virtualization

kintone Reviews Recently Reviewed!


Very user-friendly program with an abundance of options

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like this software because there are so many options to customize it to your own needs. Additionally, figuring out how to make your own changes is so easy.

Cons: I haven't figured out how to be able to pull metrics, such as when easy user has logged in or how many times a record has been viewed.

Vendor Response

by kintone on June 04, 2018

Hi Nicole! Thank you for your feedback. Reporting on record views or logins will require a bit of customization. I'd be happy to get you in touch with one of our Sales Engineers to discuss your requirements further. Please forward your request to support@kintone.com and I will connect you.

Excellent Tool, productive and power for business

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent aplication to teamwork more productive and gives us power to manage our business. 100% effective

Cons: I no have cons to this aplication because i increase productive in work, and is a grear software which allows to quickly optimize analog processes. Fits small and large organization

Kintone Makes Workflow a Breeze

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Kintone's greatest strength, and they tout this constantly, is its ease of use. Once our staff got past any initial resistance to change, they began reporting what a pleasure kintone is to use and how much it has streamlined their daily tasks. As the IT administrator, I have found it almost laughably easy to create new apps quickly and integrate more elements of our business into kintone. It has become a joke between my boss and I that every time she brings up something new at a staff meeting, my first question will be, "Do you want me to track that in kintone?". Kintone has improved our workflow by leagues.

Cons: As useful as kintone is, it does have some limitations. We adopted kintone to replace our existing Access database. But there are some key features in other databases that kintone lacks, such as a "combo box" (a drop-down menu that also allows users to input new data instead). Kintone's search functions are also relatively basic; it cannot perform partial-match searches or lookups for data in apps. Kintone also needs a better way to generate reports. Right now, it can create graphs and tables (though it is limited to three types of data per graph), and the only other way to generate reports is to export data to a CSV file and then format it outside of kintone. I would like to see superior tools that I can use to generate reports and print and create PDFs direction from kintone.

Excellent tools

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Is a tool that allows me a much faster work than normal, I recommend 100%, does not need any type of update or changes, because it is an excellent application, recommended.

Cons: I do not have any type of complaint regarding this application because it has an excellent performance, I recommend it to all

Vendor Response

by kintone on June 04, 2018

Thanks for the review! We really appreciate your feedback.

User friendly, lots of customization and affordable for my non-profit!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customization options and user interface are two of my favorite things about Kintone. The ability to allow permissions at various levels and create spaces supports multi-program needs.

Cons: Many of the functions can only be learned by searching through the help section, the help section however is not always the most user friendly.

Overall: This software is helping improve data collection and collaboration in my program

Vendor Response

by kintone on May 01, 2018

Thanks for the review! We'd love to improve the learning experience of Kintone, so please let us know any suggestions you might have for improving our help docs and learning materials!

Capterra-loader

Great software which allows to quickly optimize analog processes. Fits small and large organization

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons: The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

by kintone on May 01, 2018

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

Awesome customer service, great at reaching out and onboarding. Very good experience.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kintone can be as much as you want it to be. We had a need for a scaled down solution for CRM and project management. Works perfect for what we needed.

Cons: Not much I don't like, very flexible and easy to create solutions for our user base for the actual needs they have and not what they don't need.

Overall: I love it, put us all on the same page.

Vendor Response

by kintone on May 01, 2018

So glad to hear you're loving Kintone! With a 900 app limit, the possibilities are endless.

Kintone provides a powerful yet easy solution long over

Apr 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of creating apps is great. Plus the feature to customize with javascript and css plugins is very useful making for a powerful tool set.

Cons: It would be nice for the support and knowledge base to have a library of "how to" videos that I could share with users.

Overall: Easy creation and deployment of relational database and task management apps.

Vendor Response

by kintone on May 01, 2018

David, thank you for the feedback! I did want to let you know we now have monthly live training sessions just for our customers. These are recorded and can be found on our YouTube channel here: https://bit.ly/2jkipaU We also have mini training videos posted monthly on our blog. We'd love for you to check those out and share with your team!

Makes managing data "manageable" for the non-IT employees

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Most functions are easy to use .
Easy to create your own database from scratch or by migrating data from various files.
Love the fact that I was able to add 1 user at a time - allowing me time to learn and pass on some knowledge to the next user .
The ability to link multiple apps thru very useful functions ( lookup ) works perfect for me

Cons: Online support ( help ) - very limited - when trying to find some guidance on how to set up your "newly invented " app , if you search the HELP or "google it" you will not get many answers or very well explained answers.

Vendor Response

by kintone on May 01, 2018

Hi Remus! We are currently updating all of our help materials and would love to hear any specific feedback you have. Also, don't hesitate to reach out to support@kintone.com if you ever need assistance. Our team would love to review your apps!

Kintone experience has been wonderful overall

Apr 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I enjoy the control it affords to the user and the fact that is available on multiple platforms. It is also easy to train staff that are using the software.

Cons: At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

Overall: Better reporting and control over our data..also allows us to plan better

Vendor Response

by kintone on May 01, 2018

So glad to hear you were able to get your staff up and running easily! If you ever have any questions regarding reporting, don't hesitate to reach out to support@kintone.com. We'd be happy to help!

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Cons: Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Overall: Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability.
We are able to share data and staff can use the easy tools to create their own reports.

Vendor Response

by kintone on May 25, 2018

Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions! Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

Capterra-loader

Excellent drag and drop database builder

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

Cons: I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

Overall: I liked the software. It has helped us find an easy way to track certifications for our organization.

Vendor Response

by kintone on May 01, 2018

Hi Barry, thanks for the review! So glad you're loving our drag and drop feature. It sure does help to build your custom apps with ease. I will pass on your notes about the user interface to the team.

Capterra-loader

Kintone allowed our staff to develop custom databases to easily fit our budget and needs.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We like both the ease of use, customer service, and updated tips and tricks they customer support team send to us.

Cons: The software is really great, however I wish we could display some of the databases as if they were on their own web page, instead of logging into the main portal. For how we are using it, it does the trick, and easily.

Overall: Ease of use, low training costs.

Vendor Response

by kintone on May 01, 2018

Hi Lou! So glad to hear you're loving those Tips & Trick videos. Let us know if you have any specific topics you'd like us to cover and we'd be happy to create! I did want to let you know you can bookmark specific App or Space URLs so your team can quickly access them without having to go to the main portal first.

PHENOMENAL PRODUCT!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

Cons: There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

Overall: TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

Vendor Response

by kintone on May 01, 2018

Thanks so much for the kind words! Glad to hear you are expanding your Kintone use throughout your company. Let us know if there is any way we can help as you onboard your new users.

Solid for most small businesses

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system is quite easy and simple to put together. It was very fast and easy to get a prototype of the project I was working on together and distributed.

Cons: The ability to create related content felt very limited. My particular situation needs complex many-to-many relationships that couldn't be created.

Overall: Fast prototyping. I would recommend this for small businesses.

Vendor Response

by kintone on May 01, 2018

Happy to hear you were able to whip up your project quickly and easily! If you'd like to review your requirements for Related Records, don't hesitate to reach out to support@kintone.com.

Really straight forward and a great tool for our organization.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a small nonprofit, mostly volunteer run, the tool is not only affordable but simple for everyone to get on board and use

Cons: Login is not the cleanest setup, is a little clunky. Once get past login, navigation is seamless.

Overall: Really great one on one customer support for learning how to use the software. Was able to customize the tool to exactly our needs.

Vendor Response

by kintone on May 01, 2018

Glad to hear Kintone is working for your Non Profit. We love to hear your success stories! Also, thank you for the note on your login experience. I will pass this on to the team!

Very hands on customer service.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The versatility of the software is great and is easy to access and I really like it a lot it is my favorite database software

Cons: The readability isn't the best sometimes it's hard to use the search function because it takes into account all instances of the keyword instead of just the name.

Overall: An easy to access database. I could never complain about Kintone. The customer service is great and hands on.

Vendor Response

by kintone on May 01, 2018

Hi Cody! Thank you for your kind words! I'd be happy to pass on your feedback about the search function.

Easy Product to create applications

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Starting right from the beginning with the purchase process through the installation the Kintone people where right next to me to walk me through.

Cons: The platform still needs a few key features that I would need in some of my other projects, mainly relationships to multiple tables of data.

Vendor Response

by kintone on May 01, 2018

Glad to hear you had a positive onboarding experience with Kintone! Don't hesitate to reach out to support@kintone.com to review your key feature needs. We'd be happy to see what we can do on the customization side.

Good for most

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to pick up. We have been able to very quickly build very exciting apps four our business. The interface is not very intimidating to non-technical users

Cons: Along with the ease of use, there are somewhat of a frustration to more tech-savvy people trying to build very specific functionality into the apps. There may be more suitable solutions out there for this functionality

Kintone helps make our teamwork more productive and gives us power to manage our business.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Cons: Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

Finally a database that fits my needs

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to customize to fit my company's needs and specific industry fields. You can print out the profile sheets which makes it so much easier to use. The price is a little high in comparison to some database/CRMs, but it's been worth it so far. Definitely recommending Kintone to my colleagues!

Finally a database that I can customize and *gasp* print profiles from!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to set up exactly how I would like it to be. The fields can be designed to specifically fit my company's needs - it's perfect. Plus, you can print out the profiles - no need to export, merge, and then print. Hooray!

Cons: When I print the profiles there are little light gray boxes around each field, I'd love the option to get rid of that when printing.

Vendor Response

by kintone on May 18, 2017

So glad you are loving the platform! Good news- we have a native plug-in called Print Creator that gives you many more design options for creating a .pdf layout to print data on to. Let us know if you'd like to learn more!

The Best Database Software I have seen yet!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything!

Cons: The fact that it doesn't come naturally, there is a level of learning required.

Overall: Our Nonprofit organization was searching for a web based database for our organization to track project and volunteer hours and donations. The cost of the software was exceptional for non-profits, and the service was top notch. I have been able to learn this system faster, and with more confidence than any other system ever! The customer support has been the best! The program has worked fluidly and with out missing a beat and my clients that are not tech savvy even feel confident in its use! THE BEST!!!

Vendor Response

by kintone on December 01, 2016

Tim, thank you so much for the kind words! We'd love to improve the learning experience of kintone over the next few months, so please let us know any suggestions you might have for improving our help docs and learning materials! Thanks again, Travis

Nice software, easy to use

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, fast development.

Cons: Limited features.

Overall: It's easy enough to build an app from scratch (with minimum code!) to deployment (on multiple platforms!). Good for a lot of use cases. But for bigger companies that want more customized features it might not have everything you want. Overall I would recommend Kintone.

Vendor Response

by kintone on December 01, 2016

Hi Yanan! Thanks so much for the review and the feedback. Just so you know, you can customize our platform to fit the needs of any business! We have customers from SMB to enterprise that customize the platform on their own or work with our partner ecosystem to create solutions tailored to fit their business. That's one of the great parts about kintone: flexibility and agility.

Sep 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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