# Logz.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Logz.io Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more.

Source: https://www.capterra.com/p/153685/Logz-io

---

# 

 Logz.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Logz.io

## What is Logz.io?

Logz.io is the leading cloud observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers three products: Log Management built on ELK, Infrastructure Monitoring based on Grafana, and an ELK-based Cloud SIEM. These are offered as fully managed service designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively.

## What is Logz.io used for?

[SIEM](https://www.capterra.com/siem-software/)[IT Management](https://www.capterra.com/it-management-software/)[Server Management](https://www.capterra.com/server-management-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$38

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Logz.io

4.6 (30)

VS.

[4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$38

Per Feature, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (30)

Ease Of Use

4.5 (348)

Value For Money

4.3 (28)

Value For Money

4.5 (319)

Customer Service

4.7 (28)

Customer Service

4.5 (315)

## Logz.io alternatives

Highest Rated

[4.8 (5)](https://www.capterra.com/p/175558/EventLog-Analyzer/#reviews)

Starting price

$595.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[View all alternatives](https://www.capterra.com/p/153685/Logz-io/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analytics

Tools for the systematic analysis of various types of data or statistics

Anomaly Detection

Automatically identify unusual behavior

Logz.io 55 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Examine large amounts of data to uncover hidden patterns, correlations, and other insights

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage budgets, track and optimize spending and align capacity to workload demand

Monitor performance details involving CPU/memory utilization

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Ability to handle large datasets

Graphical representation of data

Automatically scan the network for devices and take pre-defined actions upon discovery

Access client's system information, including hardware and software configuration, to perform diagnostics

A chronological record of actions or occurrences within a network, software, or process

Process and analyze large volume of data

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Tracking the status of previously identified performance measurements

Collection, search, and analysis of access logs and audit logs

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

Collects and aggregates data from various systems within the IT environment

Collects and aggregates data from various systems within the IT environment

Splits and groups log data automatically or according to user-defined rules

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Two-way actions and communication between multiple users in real time

Process and analyze human language in text or audio form

Organize and manage the accomplishments and development of employees or performance of applications or systems

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Predict future data based on historical data sets

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Identify and analyse the reasons behind accidents

Search and filter data across systems to locate required information by entering keywords or certain criteria

Log files automatically created for all activities performed by servers, such as a history of web page requests

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Information to prevent, understand and identify cyber threats

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Take actions to troubleshoot issues for networks, devices, etc.

Create a virtual version of operating systems, storage devices, or computer network resources

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (30)

4.4

Based on 30 reviews

## Pricing

Value for money

4.3 (28)

Free Trial

Free Version

Basic

$38.00

Per Feature,Per Month

Value for money

4.3 (28)

4.3

Based on 28 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (28)

4.7

Based on 28 reviews

## User reviews

Overall rating

4.6

Based on 30 reviews

Filter by rating

5(18)

4(12)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Ami S.

Head of Support

Computer Software

### "Logz.io is a great tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 20, 2021

Very good experience. Helpful team that are listening to customers

Pros

Includes a lot of easy-to-use features and provides a variety of levels for digging into logs, building dashboards

Cons

Implementation is a bit hard, especially the sub-accounts quota definition which required some adjustments

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reasons for choosing Logz.io

value for price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Justin S.

DevOps Engineer

Information Technology and Services

### "ELK analytics without added complexity and with fantastic customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2020

A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth. Logz is significantly less expensive and still has great features. That, plus the customer service, would lead me to recommend Logz to just about anyone.

Pros

I wear a lot of hats at work. People talk about how easy it is to set up an ELK stack, but it isn't when you've got so many other competing priorities. Logz made it easy to get ELK analytics up and running and has excellent added features such as machine learning to pick out additional issues. Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product.

Cons

I understand why its newly-launched infrastructure monitoring product is based on Elasticsearch, but I'd rather it have been Prometheus-based.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Engineer

Automotive

### "Greate managed ELK stack solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 25, 2019

Pros

It takes aware the hassle of hosting your own ELK stack and dealing with scaling. The UI is nice and the API is really easy to use.

Cons

You will be paying a premium over hosting it yourself but the service is worth the money with the additions they provide and the customer support etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Innovation Officer

Internet

### "Easier setup than ELK"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 20, 2018

Nice for troubleshooting and finding root causes for issues. I wouldn't use it as a dashboard.

Pros

Easy to filter things, add and remove extra filters. Nice visualization of log results

Cons

The query language is not the one you're use to. Building dashboards is not intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ramona E.

Product Specialist & Software Engineer

Industrial Automation

### "Excellent log analytics tool!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 31, 2018

It provides us with new insights in our data.

Pros

Logz.io is easy to set up. Analyzing logs and creating reports is quick and easy and provides us with new insights in our data. Support and documentation are also excellent.

Cons

It is a bit pricey for smaller companies. We have a retention time of 14 days, but this is barely enough. For new users, it may take some time to get started.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ran K.

Software Engineer

Insurance

### "Best logging and production monitoring tool I had ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2018

Can help detect and solve production issues

Pros

All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy. Search is fast and takes a seconds at worst, less than a second a most times. After IDE this is the tool i used the most.

Cons

Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search. Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sean W.

Software Development Manager

Computer Software

### "We have been very impressed with Logz.io - both the product and the people. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 29, 2018

Pros

Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration. Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics). The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps.

Cons

Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Corey C.

Senior DevOps Engineer

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 27, 2018

Pros

It was easy to set up. The Logz.io specific features in the UI are very useful. The many different log shipping methods include great documentation.

Cons

Kibana can be overwhelming to new users. It does require some getting used to. This isn't really the fault of Logz.io though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sustaining Engineer

Internet

### "Logz.io brings new insights into logged data that used to be overwhelming to parse through"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 25, 2018

Business information on customer trends in data, find common error messages and identify specific services that need improvement

Pros

Great for analysis of trends in log output, searching for that needle in a haystack, and triggering alerts

Cons

For developers, sometimes the interface feels like it gets in the way of the raw logfiles. Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Ronen A.

Cloud Operations SRE

### "having logz.io provided to multi services in VMware. working on the cross service monitoring , dashb"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 25, 2018

Pros

clean interface and feature rich. timeless index, alerts actions supported by APIs, cloudtrail and account utilization

Cons

performance maybe poor depending on load of messages and query. Alerts should have multi query support and multi trigger support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153685/Logz-io/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)