Who Uses This Software?

Logz.io serves hundreds of medium to enterprise-sized companies worldwide, that use Logz.io for a variety of use cases, including: monitoring and troubleshooting, cloud operations, security and more.


Average Ratings

25 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Logz.io
  • logz.io
  • Founded 2015
  • Israel

About Logz.io

Logz.io is an intelligent log analysis platform that combines the ELK Stack as a cloud service with advanced machine learning to derive new insights from machine generated data. On top the ELK Stack, Logz.io has developed a suite of enterprise-grade analysis tools and features, such as: Alerts, Live Tail, ELK Apps, archiving, user control and more. Logz.io is SOC 2 Type 2, GDPR, PCI Level 1, ISO27001 and HIPPA compliant.


Logz.io Features

  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs

Logz.io Reviews Recently Reviewed!


Capterra-loader

Best logging and production monitoring tool I had ever used

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy.
Search is fast and takes a seconds at worst, less than a second a most times.
After IDE this is the tool i used the most.

Cons: Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search.
Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable.

Overall: Can help detect and solve production issues

Capterra-loader

We have been very impressed with Logz.io - both the product and the people.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration.

Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics).

The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps.

Cons: Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings.

Great Product

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to set up. The Logz.io specific features in the UI are very useful. The many different log shipping methods include great documentation.

Cons: Kibana can be overwhelming to new users. It does require some getting used to. This isn't really the fault of Logz.io though.

Logz.io brings new insights into logged data that used to be overwhelming to parse through

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great for analysis of trends in log output, searching for that needle in a haystack, and triggering alerts

Cons: For developers, sometimes the interface feels like it gets in the way of the raw logfiles. Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features.

Overall: Business information on customer trends in data, find common error messages and identify specific services that need improvement

having logz.io provided to multi services in VMware. working on the cross service monitoring , dashb

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: clean interface and feature rich. timeless index, alerts actions supported by APIs, cloudtrail and account utilization

Cons: performance maybe poor depending on load of messages and query. Alerts should have multi query support and multi trigger support

Very easy to detect the threat of complex IT environment!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Insights feature help us find problem realtime!
Until now out analyst took one hour and more to analyze multi logs. Logz.io help us reduce the cost!

Cons: The API document is too simple to integrate with our cloud system.
If possible, please provide us more detail about API.

Hands down, one of the easiest on-boarding experiences to date!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The biggest features are how quickly you can gain access to your important data. Several times we have used logz.io to track down issues in real time with ease! In addition, if you have a suggestion or question, the response time is outstanding!

Overall: Seems pretty straight forward.

complex syntax and field names. Even technical ppl are intimated of using it.

Jan 23, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Receive the query results quickly!
Nice visuals.

Cons: we save only 14 days - which makes it less useful.
Sometimes the search doesn't work as expected.
The group by is very not intuitive.

Overall: query cross servers

Logz.io has opened up insight into our infrastructure and has grown easily with our scale.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Logz.io provides a familiar interface for anyone using ELK. It scales to meed our demand, even on our busiest days. I'd need to hire a team to maintain an infrastructure this size.

Cons: Search UI has unique behavior that requires a small amount of familiarization. The use of spaces and special characters adds complexity.

Capterra-loader

Don't mange your own ELK stack when logz.io can do it for you! They will save you lots of time!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Saves me time
2) Great add-ons like AI to automagically analyze your logs
3)Alerts work well - we connect them to our pager duty account so we always know when something happens that needs our attention

Overall: Saves me time and money and it lets me reactive proactively to systems issues.

This is the exact solution we were looking for!

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is scalable and flexible. Support is magnificent. It meets every one of our needs, including SAML access controls. We love the integration with S3.

Overall: This is a much better solution that we had previously. It meets our PCI requirements, as well as all of our application requirements.

Working, searching & analysing logs has never been easier

Jan 23, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's just well done, and keeps getting better. Easy to find what I need and zooming in quickly to the root of the issue.

Cons: The query language is very strict could be simplified, but even that is a benefit because of compliance with ELK.

Overall: Centralized logging solution that works. Its never down and allows me to do everything I need to do with logs.

Capterra-loader

Good experience

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, intuitive tool helps us and is very useful in what we propose to do.
We're reasonably satisfied

Cons: Do not support the Portuguese language of Brazil, this is a factor that we value greatly and could be improved.

Overall: With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers.
Through the generated graphs we can measure the efficiency of our services

Way better than hosting your own ELK stack

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding.

Overall: Logz.io really helped ensure that our ELK stack was scaling to meet our needs. It took the guess work out of capacity planning as well.

Excellent experience for log management and monitoring , based on ELK stack

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am amazed about the ingestion and search capabilities. Integration with applications and specially with docker is a breeze.

Cons: Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost. Under those circumstances, the possibility to delete uninteresting events would help.

Overall: Enables ingestion, indexing and search capabilities for all your logs in a big cloud-based application.

Easy setup with a lot of advanced features

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most complete centralized logging solution out there for a very reasonable price. Is both simple to set up, but has a lot of ways to do complex checking

Cons: The user interface is a bit complex until you get the hang of it. You need some knowledge of regex or GROKing to set up log parsing. However, the customer support is great in helping you set this up.

Overall: A single clear application for all our logz along with customized dashboard and analytics

Amazing! It just works

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setting up my logs to be sent to Logz was a breeze - we're using Docker, filebeat, and rsyslog. Literally it just works. The price is good and the support, the few times I've ever had to use it (for simple questions), has been great.

Insights has caught so many bugs in my product that it's paid for itself.

Cons: Some things like SAML requires manual integration on the Logz side. This isn't usually a bad thing because it's a once off but I'd like to be able to do certain things without involving support.

Overall: Affordable, simple to use, RBAC for internal users / staff viewing logs.

easy setup, features enabled without even actively set them up

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: good amount of features, fair pricing, easy to setup. team configuration, store and share settings.

Cons: sometimes weird state and need to refresh. minor issue but for big application logs with big soap messages the log is truncated.

Overall: overview of all services

Very efficient support combined with a well-configured UI.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ELK is fully featured and well documented. This way it is easy to find your way around. We also like the tokenized access we can give our customers.

Cons: Pricing : huge gap between 1GB/day and 5GB/day.
Sometimes UI takes up to 10 seconds to load.
Geo location data is old and inaccurate. Even after 4 or 5 requests it has not been improved.

Overall: After having to setup ELK by ourselves, using it as a service is much more efficient albeit a bit expensive.

Using it several times a day, quite satisfied.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

Cons: The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed.

Overall: Daily investigations of issues from logs are much easier with this tool.

Very good experience, userfriendly interface.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - No system administration
- Nice user management
- Data analyser
- Power of elastic search
- Very easy to use

Cons: The only cons i see is that Kibana is configured to only show the last 500 events on the web interface.

Capterra-loader

I really love it! I can analyze my production problems with ease!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It has a powerful search mechanism on the logs.
The UX is great (for example, I can add and remove a parameter to the search with a click).

Cons: I would like to get the raw logs around an exception that I found.
Some minor UX issues that are not important.

Overall: Finding production issues easily.

We use logz.io for our application logs.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customisation on top of kibana, alerts, dashboards. Simple integration to push logs to logz.io.
Great support provided by logz.io!

Cons: Elasticsearch complexity requires some hand-holding, i.e. index failures.
Some slowness in searches when the service is busy.

Overall: Proactive engineering team when it comes to production issues and customer support for our own service.
Shortening root cause analysis of our own issues to the bare minimum.
Applies a standard for observability in our own distributed system, helping new devs onboard quickly.

QA

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All-inclusiveness for all the modules logs I used to investigate.
Quick service. I like the speed of site
Weekly metrics report. Very usable report for further analyze

Cons: Not enough intuitiveness. Sometime too long finding something elementary. May be it's my fault to not go deep in your documentation

Overall: Product healthiness as a result of analyze all logs putted together in one place at one timeline

providing SOC services including Logs Analysis, Cyber Threat Intelligence and IOCs

Jan 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We can find any issues or bugs from Insights feature by just uploading the logs.
Also we can store our data easily and cheaper on AWS S3.

Cons: This might be wish-to-have feature.
If we could correlate the logs with IOCs like malicious URL or malicious IPs, it would be very happy.