--- title: "Logz.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Logz.io Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/153685/Logz-io/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Logz.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Logz.io ## What is Logz.io? Logz.io is the leading cloud observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers three products: Log Management built on ELK, Infrastructure Monitoring based on Grafana, and an ELK-based Cloud SIEM. These are offered as fully managed service designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. ## What is Logz.io used for? [Observability](https://www.capterra.com/observability-software/)[DevOps](https://www.capterra.com/devops-software/)[IoT](https://www.capterra.com/iot-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $38 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Logz.io?[Manage this product listing](https://www.g2.com/products/logz-io/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Logz.io 4.6 (30) VS. [4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $38 Per Feature, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (30) Ease Of Use 4.6 (367) Value For Money 4.3 (28) Value For Money 4.5 (310) Customer Service 4.7 (28) Customer Service 4.5 (303) ## Logz.io alternatives [4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (372)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [View all alternatives](https://www.capterra.com/p/153685/Logz-io/alternatives/) ## FAQs about Logz.io Overview ### Which roles and teams benefit most from Logz.io? Logz.io is most used by DevOps, SysOps, infrastructure, and technology operations teams for monitoring logs, investigating incidents, and maintaining service reliability. Software engineers, architects, developers, and QA teams use it to troubleshoot application behavior and validate releases. Security officers and support leaders rely on it to detect issues and coordinate responses. Answer based on 30 reviews Overview ### What company size and specific industries is Logz.io built for? Logz.io is designed for small and medium-sized businesses as well as enterprise companies across a wide range of industries. It is used globally by organizations that need to monitor and troubleshoot applications and infrastructure, making it suitable for teams with varied operational and technical needs. Features and Usability ### What are the key features of Logz.io? Logz.io offers log collection, log parsing, log analysis, and log management, along with dashboards, analytics, and data visualization. It also includes real-time monitoring, alerts/notifications, anomaly detection, root cause analysis, and reporting tools for tracking server logs, performance, and compliance. Getting Started and Support ### What training and onboarding options does Logz.io offer? Logz.io provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, self-paced learning, and written reference materials for teams that need setup guidance or ongoing product information. Getting Started and Support ### What customer support options does Logz.io offer? Logz.io provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. Users describe the support team as patient, helpful, and responsive, especially during setup and troubleshooting. Some note that support is valuable when configuring log parsing or resolving production issues. Answer based on 4 reviews ## Features AI summary Based on 1,675 Network Monitoring reviews Not all Network Monitoring products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) Logz.io supports **Real-Time Monitoring**, which gives teams ongoing visibility into network activity and system status. However, it does not include **Real-Time Notifications** or **Real-Time Data**. Instead, it offers **Alerts/Notifications** (**57%**) and **Server Monitoring** (**57%**), which still help teams stay aware of issues and keep track of infrastructure health. Together, these features help businesses respond faster to problems, maintain uptime, and make better day-to-day monitoring decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Analytics Tools for the systematic analysis of various types of data or statistics Anomaly Detection Automatically identify unusual behavior Logz.io 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - High Volume Processing: Process and analyze large volume of data - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - KPI Monitoring: Tracking the status of previously identified performance measurements - Log Access: Collection, search, and analysis of access logs and audit logs - Log Analysis: Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks - Log Collection: Collects and aggregates data from various systems within the IT environment - Log Management: Collects and aggregates data from various systems within the IT environment - Log Parsing: Splits and groups log data automatically or according to user-defined rules - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Natural Language Processing: Process and analyze human language in text or audio form - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Predictive Analytics: Predict future data based on historical data sets - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.4 (30) 4.4 Based on 30 reviews ## Pricing Value for money 4.3 (28) Free Trial Free Version Basic $38.00 Per Feature,Per Month Value for money 4.3 (28) 4.3 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (28) 4.7 Based on 28 reviews ## User reviews Overall rating 4.6 Based on 29 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(12) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Sean W. Software Development Manager Used the software for: Less than 1 year ### "We have been very impressed with Logz.io - both the product and the people. " 5.0 January 30, 2018 Pros Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration. Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics). The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps. Cons Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Director of Technology Used the software for: 1-3 years ### "Using it several times a day, quite satisfied." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 24, 2018 Daily investigations of issues from logs are much easier with this tool. Pros Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality. Cons The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Chief Innovation Officer Used the software for: Less than 1 year ### "Easier setup than ELK" 4.0 December 21, 2018 Nice for troubleshooting and finding root causes for issues. I wouldn't use it as a dashboard. Pros Easy to filter things, add and remove extra filters. Nice visualization of log results Cons The query language is not the one you're use to. Building dashboards is not intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ran K. Software Engineer Used the software for: 1-3 years ### "Best logging and production monitoring tool I had ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2018 Can help detect and solve production issues Pros All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy. Search is fast and takes a seconds at worst, less than a second a most times. After IDE this is the tool i used the most. Cons Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search. Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Senior Director of Technology Operations Used the software for: 3-5 years ### "Logz.io has opened up insight into our infrastructure and has grown easily with our scale." 5.0 January 24, 2018 Pros Logz.io provides a familiar interface for anyone using ELK. It scales to meed our demand, even on our busiest days. I'd need to hire a team to maintain an infrastructure this size. Cons Search UI has unique behavior that requires a small amount of familiarization. The use of spaces and special characters adds complexity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Director of Edge Operations Used the software for: 3-5 years ### "Way better than hosting your own ELK stack" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2018 Logz.io really helped ensure that our ELK stack was scaling to meet our needs. It took the guess work out of capacity planning as well. Pros I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Software Architect Used the software for: 1-3 years ### "Working, searching & analysing logs has never been easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2018 Centralized logging solution that works. Its never down and allows me to do everything I need to do with logs. Pros It's just well done, and keeps getting better. Easy to find what I need and zooming in quickly to the root of the issue. Cons The query language is very strict could be simplified, but even that is a benefit because of compliance with ELK. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Senior Software Engineer Used the software for: 1-3 years ### "Greate managed ELK stack solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2019 Pros It takes aware the hassle of hosting your own ELK stack and dealing with scaling. The UI is nice and the API is really easy to use. Cons You will be paying a premium over hosting it yourself but the service is worth the money with the additions they provide and the customer support etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Analista de infraestrutura de TI Used the software for: Less than 1 year ### "Good experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2018 With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers. Through the generated graphs we can measure the efficiency of our services Pros Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied Cons Do not support the Portuguese language of Brazil, this is a factor that we value greatly and could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Sustaining Engineer Used the software for: 1-3 years ### "Logz.io brings new insights into logged data that used to be overwhelming to parse through" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 29, 2018 Business information on customer trends in data, find common error messages and identify specific services that need improvement Pros Great for analysis of trends in log output, searching for that needle in a haystack, and triggering alerts Cons For developers, sometimes the interface feels like it gets in the way of the raw logfiles. Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153685/Logz-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.