# Logz.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Logz.io the right Network Monitoring solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153685/Logz-io/reviews --- Logz.io 4.6 (30) [View alternatives](https://www.capterra.com/p/153685/Logz-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Logz.io Ease of use 4.2 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean W. Software Development Manager Computer Software Used the software for: 6-12 months ### "We have been very impressed with Logz.io - both the product and the people. " January 29, 2018 5.0 Pros Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration. Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics). The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps. Cons Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings. Review Source VR Verified Reviewer Director of Technology Computer Software Used the software for: 1-2 years ### "Using it several times a day, quite satisfied." January 23, 2018 4.0 Daily investigations of issues from logs are much easier with this tool. Pros Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality. Cons The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed. Review Source VR Verified Reviewer Chief Innovation Officer Internet Used the software for: Less than 6 months ### "Easier setup than ELK" December 20, 2018 4.0 Nice for troubleshooting and finding root causes for issues. I wouldn't use it as a dashboard. Pros Easy to filter things, add and remove extra filters. Nice visualization of log results Cons The query language is not the one you're use to. Building dashboards is not intuitive. Review Source Ran K. Software Engineer Insurance Used the software for: 1-2 years ### "Best logging and production monitoring tool I had ever used" March 27, 2018 5.0 Can help detect and solve production issues Pros All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy. Search is fast and takes a seconds at worst, less than a second a most times. After IDE this is the tool i used the most. Cons Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search. Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable. Review Source VR Verified Reviewer Senior Director of Technology Operations Internet Used the software for: 2+ years ### "Logz.io has opened up insight into our infrastructure and has grown easily with our scale." January 23, 2018 5.0 Pros Logz.io provides a familiar interface for anyone using ELK. It scales to meed our demand, even on our busiest days. I'd need to hire a team to maintain an infrastructure this size. Cons Search UI has unique behavior that requires a small amount of familiarization. The use of spaces and special characters adds complexity. Review Source VR Verified Reviewer Director of Edge Operations Used the software for: 2+ years ### "Way better than hosting your own ELK stack" January 23, 2018 5.0 Logz.io really helped ensure that our ELK stack was scaling to meet our needs. It took the guess work out of capacity planning as well. Pros I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding. Review Source VR Verified Reviewer Software Architect Internet Used the software for: 1-2 years ### "Working, searching & analysing logs has never been easier" January 23, 2018 5.0 Centralized logging solution that works. Its never down and allows me to do everything I need to do with logs. Pros It's just well done, and keeps getting better. Easy to find what I need and zooming in quickly to the root of the issue. Cons The query language is very strict could be simplified, but even that is a benefit because of compliance with ELK. Review Source VR Verified Reviewer Senior Software Engineer Automotive Used the software for: 1-2 years ### "Greate managed ELK stack solution" February 25, 2019 4.0 Pros It takes aware the hassle of hosting your own ELK stack and dealing with scaling. The UI is nice and the API is really easy to use. Cons You will be paying a premium over hosting it yourself but the service is worth the money with the additions they provide and the customer support etc. Review Source Michel F. Analista de infraestrutura de TI Used the software for: 6-12 months ### "Good experience" January 23, 2018 4.0 With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers. Through the generated graphs we can measure the efficiency of our services Pros Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied Cons Do not support the Portuguese language of Brazil, this is a factor that we value greatly and could be improved. Review Source VR Verified Reviewer Sustaining Engineer Internet Used the software for: 1-2 years ### "Logz.io brings new insights into logged data that used to be overwhelming to parse through" January 25, 2018 4.0 Business information on customer trends in data, find common error messages and identify specific services that need improvement Pros Great for analysis of trends in log output, searching for that needle in a haystack, and triggering alerts Cons For developers, sometimes the interface feels like it gets in the way of the raw logfiles. Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features. Review Source JS Justin S. DevOps Engineer Information Technology and Services Used the software for: 2+ years ### "ELK analytics without added complexity and with fantastic customer service" February 16, 2020 5.0 A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth. Logz is significantly less expensive and still has great features. That, plus the customer service, would lead me to recommend Logz to just about anyone. Pros I wear a lot of hats at work. People talk about how easy it is to set up an ELK stack, but it isn't when you've got so many other competing priorities. Logz made it easy to get ELK analytics up and running and has excellent added features such as machine learning to pick out additional issues. Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product. Cons I understand why its newly-launched infrastructure monitoring product is based on Elasticsearch, but I'd rather it have been Prometheus-based. Review Source AS Ami S. Head of Support Computer Software Used the software for: 1-2 years ### "Logz.io is a great tool " April 20, 2021 4.0 Very good experience. Helpful team that are listening to customers Pros Includes a lot of easy-to-use features and provides a variety of levels for digging into logs, building dashboards Cons Implementation is a bit hard, especially the sub-accounts quota definition which required some adjustments Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing Logz.io value for price Review Source IG Ivan G. Backend Engineer Computer Software Used the software for: 1-2 years ### "Excellent experience for log management and monitoring , based on ELK stack" January 23, 2018 5.0 Enables ingestion, indexing and search capabilities for all your logs in a big cloud-based application. Pros I am amazed about the ingestion and search capabilities. Integration with applications and specially with docker is a breeze. Cons Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost. Under those circumstances, the possibility to delete uninteresting events would help. Review Source AD Anton D. VP Engineering Used the software for: 1-2 years ### "We use logz.io for our application logs." January 23, 2018 5.0 Proactive engineering team when it comes to production issues and customer support for our own service. Shortening root cause analysis of our own issues to the bare minimum. Applies a standard for observability in our own distributed system, helping new devs onboard quickly. Pros Customisation on top of kibana, alerts, dashboards. Simple integration to push logs to logz.io. Great support provided by logz.io! Cons Elasticsearch complexity requires some hand-holding, i.e. index failures. Some slowness in searches when the service is busy. Review Source RA Ronen A. Cloud Operations SRE Used the software for: 1-2 years ### "having logz.io provided to multi services in VMware. working on the cross service monitoring , dashb" January 25, 2018 5.0 Pros clean interface and feature rich. timeless index, alerts actions supported by APIs, cloudtrail and account utilization Cons performance maybe poor depending on load of messages and query. Alerts should have multi query support and multi trigger support Review Source NG Nick G. Snr DevOps Engineer Computer Software Used the software for: 6-12 months ### "Amazing! It just works" January 23, 2018 5.0 Affordable, simple to use, RBAC for internal users / staff viewing logs. Pros Setting up my logs to be sent to Logz was a breeze - we're using Docker, filebeat, and rsyslog. Literally it just works. The price is good and the support, the few times I've ever had to use it (for simple questions), has been great. Insights has caught so many bugs in my product that it's paid for itself. Cons Some things like SAML requires manual integration on the Logz side. This isn't usually a bad thing because it's a once off but I'd like to be able to do certain things without involving support. Review Source Issahar W. Server Team Leader Used the software for: Less than 6 months ### "I really love it! I can analyze my production problems with ease!" January 23, 2018 5.0 Finding production issues easily. Pros It has a powerful search mechanism on the logs. The UX is great (for example, I can add and remove a parameter to the search with a click). Cons I would like to get the raw logs around an exception that I found. Some minor UX issues that are not important. Review Source John W. Director Of Information Technology & Data Management Consumer Goods Used the software for: 6-12 months ### "Don't mange your own ELK stack when logz.io can do it for you! They will save you lots of time!" January 23, 2018 5.0 Saves me time and money and it lets me reactive proactively to systems issues. Pros 1) Saves me time 2) Great add-ons like AI to automagically analyze your logs 3)Alerts work well - we connect them to our pager duty account so we always know when something happens that needs our attention Review Source VR Verified Reviewer Manager, SysOps Computer Software Used the software for: Less than 6 months ### "This is the exact solution we were looking for!" January 23, 2018 4.0 This is a much better solution that we had previously. It meets our PCI requirements, as well as all of our application requirements. Pros It is scalable and flexible. Support is magnificent. It meets every one of our needs, including SAML access controls. We love the integration with S3. Review Source VR Verified Reviewer Lead Developer Used the software for: 6-12 months ### "easy setup, features enabled without even actively set them up " January 23, 2018 4.0 overview of all services Pros good amount of features, fair pricing, easy to setup. team configuration, store and share settings. Cons sometimes weird state and need to refresh. minor issue but for big application logs with big soap messages the log is truncated. Review Source HA Hiroyuki A. SE Manager Used the software for: 6-12 months ### "providing SOC services including Logs Analysis, Cyber Threat Intelligence and IOCs" January 23, 2018 5.0 Pros We can find any issues or bugs from Insights feature by just uploading the logs. Also we can store our data easily and cheaper on AWS S3. Cons This might be wish-to-have feature. If we could correlate the logs with IOCs like malicious URL or malicious IPs, it would be very happy. Review Source RK Rudolf K. CEO Broadcast Media Used the software for: 6-12 months ### "Very efficient support combined with a well-configured UI." January 23, 2018 4.0 After having to setup ELK by ourselves, using it as a service is much more efficient albeit a bit expensive. Pros The ELK is fully featured and well documented. This way it is easy to find your way around. We also like the tokenized access we can give our customers. Cons Pricing : huge gap between 1GB/day and 5GB/day. Sometimes UI takes up to 10 seconds to load. Geo location data is old and inaccurate. Even after 4 or 5 requests it has not been improved. Review Source BE Brett E. Manager - DevOps Retail Used the software for: 6-12 months ### "Hands down, one of the easiest on-boarding experiences to date!" January 23, 2018 5.0 Seems pretty straight forward. Pros The biggest features are how quickly you can gain access to your important data. Several times we have used logz.io to track down issues in real time with ease! In addition, if you have a suggestion or question, the response time is outstanding! Review Source Ramona E. Product Specialist & Software Engineer Industrial Automation Used the software for: Less than 6 months ### "Excellent log analytics tool!" July 31, 2018 4.0 It provides us with new insights in our data. Pros Logz.io is easy to set up. Analyzing logs and creating reports is quick and easy and provides us with new insights in our data. Support and documentation are also excellent. Cons It is a bit pricey for smaller companies. We have a retention time of 14 days, but this is barely enough. For new users, it may take some time to get started. Review Source TM Thibault M. Head of Technology & Innovation Computer Software Used the software for: 6-12 months ### "Very good experience, userfriendly interface." January 23, 2018 4.0 Pros \- No system administration - Nice user management - Data analyser - Power of elastic search - Very easy to use Cons The only cons i see is that Kibana is configured to only show the last 500 events on the web interface. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.