Customer Experience Analytics Platform

Who Uses This Software?

Our text analytics platform helps companies across multiple industries with the same fundamental challenge - to answer questions quicker using their customer data.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Chattermill
  • United Kingdom

About Customer Experience Analytics Platform

Get real time insights to drive customer loyalty and growth. Chattermill automatically analyses customer feedback and detects sentiment across multiple channels to identify trends in customer behaviour and helps teams answer questions faster. Listen to customers, uncover what drives behaviour and

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Customer Experience Analytics Platform Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

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