# CallPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CallPage the right Lead Generation solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153696/CallPage/reviews --- CallPage 4.5 (45) [View alternatives](https://www.capterra.com/p/153696/CallPage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CallPage Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KS Kate S Content ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Great tool, especially if you don't have loads of money to spend on bigger-name alternatives.“ May 17, 2023 KB Kevin B Head of Demand GenerationFood & Beverages, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The interface, though functional, can seem a bit clunky at times.“ June 1, 2023 GW Grzegorz W Marketing DirectorAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “lack of advanced visual customization...“ June 1, 2023 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate S. UX Designer Marketing and Advertising Used the software for: Less than 6 months ### "CallPage is amazing software for lead generation & inbound phone calls generation from www " September 24, 2020 5.0 Its really easy to use!!! Pros Very good & helpful support team on the phone & chat. Good reports from the panel ROI from implementation for marketing & sales team Easy to use UX of the widget configuration, Easy to use integrations with Facebook Ads & Google Analytics. Cons Sometimes it's hard to find some functions of number configuration & team configuration in the CallPage dashboard, but as I wrote previously the support team is really was helpful for me. Also, I must admit that there are to much orange color in UX Alternatives considered [LiveCall](https://www.capterra.com/p/142902/LiveCall/)[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[Intercom](https://www.capterra.com/p/134347/Intercom/) Reason for choosing CallPage CallPage has much more functionality than LiveCall, also CallPage helps to generate phone calls from leads, not chats. It was very important for us Review Source KB Kevin B. Head of Demand Generation Food & Beverages Used the software for: 2+ years ### "Essential for our lead generation" June 1, 2023 5.0 Pros CallPage is very easy to set up, and it is essential for us, as it increases the reachability of our prospects. Even though the leads generated through CallPage are our least qualified - we just have the phone number, and no interest, industry, company size etc. - they convert very well, because of the very low barrier for the user. Cons We tried to create leads in Salesforce, but that did not work for us, as it was challenging in terms if duplicate checks, and in the end, the agent workload was the same, as when just creating leads manually. This is not ideal in regards to tracking within Salesforce, though.The interface, though functional, can seem a bit clunky at times. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing CallPage Competitive pricing, easy to test and implement. Review Source TB Taylor B. Executive Director Computer & Network Security Used the software for: 2+ years ### "Reduces Friction for Booking Calls" April 24, 2026 4.0 Pros Callpage gives my website visitors a super fast way to connect with me and reduces friction in getting answers to pressing questions. Cons Sometimes the interface feels dated. Overall, it's easy to use, but the UX is a bit clunky and reminiscent of a mid 2000s SaaS. Alternatives considered [Novocall](https://www.capterra.com/p/179782/Novocall/) Reason for choosing CallPage Better administrative and user experience Review Source VR Verified Reviewer MD Hospitality Used the software for: 1-2 years ### "CallPage - Pfft" August 12, 2019 2.0 Overall disappointing experience and the founders lost sight of their customer base and USP Pros Very affordable and compelling product offering Cons Started out strong, the n slowly reduced support then services without notice. And now it does not even reflect the product I paid for Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Good, but expensive" March 8, 2023 5.0 Good Pros Was working fine, so cannot complain to be honest Cons Pricey - found cheaper tools delivering the same Switched from [Callback Tracker](https://www.capterra.com/p/165514/Callback-Tracker/) Callback tracker was a lifetime deal, so I can use it without paying for monthly Review Source LE Luca E. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "A very useful tool" September 4, 2024 4.0 Pros The possibility to book a call, very useful for customers who tries to call the company outside the operating hours. Cons The messaging section is poor. In the settings there should be the possibility to select a drop-down list with the objects of the request and forward to the right owner the message. Review Source Vladimir Z. Founder Computer Software Used the software for: Less than 6 months ### "Great for improving lead response times" May 31, 2023 5.0 Pros CallPage's callback feature is a game-changer for us. It has helped us respond to leads faster, which has led to more sales. With this feature, we can connect with potential customers right away, without any delays. It's like having a direct line to them. This instant connection makes it easier for us to address their questions and concerns, and it builds trust with them. As a result, we have seen an increase in the number of leads turning into happy customers. CallPage's callback feature has made our sales process smoother and more efficient, and our customers are happier because of it. Cons It would be helpful if they offered more advanced A/B testing features, but the current options still work well. Review Source Pooja J. Marketing Associate Marketing and Advertising Used the software for: Less than 6 months ### "Boosted our lead generation campaigns." October 27, 2023 5.0 We've been using CallPage for over six months now. It seamlessly integrates with our other tools, making customer relationships much easier. We've also noticed an uptick in scheduled meetings outside of our working hours, thanks to the 'schedule a call' and 'leave a message' options. It ensures we never miss out on potential leads, even when we're not in the office. CallPage is an all-in-one lead capture solution that has considerably simplified our sales process. Pros The 28-second instant callback feature is nothing short of magic. It's super convenient for website visitors and has increased our lead capture rates significantly. The tool is also highly customizable, allowing us to tailor the pop-up widget to match our brand perfectly. The analytics feature deserves a special mention. It's incredibly insightful and helps us track the performance of our sales reps and tweak our strategies in real time. Cons It would be great if they offered more advanced targeting options for the widget, but the current options still work well. Review Source Volodymyr T. CMO & co-founder Consumer Services Used the software for: 2+ years ### "Better client service" February 19, 2019 5.0 Our overall client service improved after implementing the widget. Sales reps receive positive opinions from clients really often. Pros The best part was hearing from the customers that they love our new feature. In the beginning, they didn’t believe a callback would have taken us only 28 seconds! Cons I’m generally happy with this tool. Highly recommend. Review Source Shannon R. Blogger Used the software for: 6-12 months ### "Increase Phone Call Conversions On Your Website" April 17, 2018 4.0 Increased phone call conversions for my business since using CallPage Pros I installed CallPage on one of my sites 3 months ago and it has increased call conversions by 65% since I started using it. It prompts people to request a call back and then rings the website owner and initiates a call with the visitor. It seems to work better than just offering a phone number and CTA to call you. Cons Sometimes the call initiation can be awkward. many times, the website visitor starts talking before the call is connected due to the prompts used when connecting the call, can lead to confusion. Review Source GW Grzegorz W. Marketing Director Automotive Used the software for: 2+ years ### "good but need some polish" June 1, 2023 4.0 Pros Simply to implement, easy to use, responsive support Cons lack of advanced visual customization... Review Source KO Kinga O. Owner Marketing and Advertising Used the software for: 6-12 months ### "A really convenient tool" February 19, 2019 5.0 Pros Thanks to CallPage feature “Leave the message” we’re able to generate leads even after business hours or during weekends. When our reps are back at work they can respond to all messages and get in touch with potential prospects. Cons Maybe the tool could include more options to control the efficiency of reps or expanded reports. Review Source RW Robert W. ED Non-Profit Organization Management Used the software for: 6-12 months ### "Scam" August 8, 2019 1.0 Avoid, as it is a bait and switch. Pros The software is great in theory. However, callpage is a scam company. Cons After launching on AppSumo, CallPage decided to cancel all accounts without a refund. Review Source MV Maksym V. Used the software for: ### "Easy and useful" December 18, 2016 5.0 The number of incoming calls has always been a problem in our company. Our customers were often made to wait on hold and it resulted in really negative opinions about the company. CallPage helped us to organize things because it automatically connects our consultants with a person who orders a call. What is more, CallPage is really easy to install and use. I recommend this widget! Review Source Response from CallPage December 20, 2016 Thanks! AS Andrei S. Used the software for: ### "Just what we needed" November 29, 2016 5.0 Good solution. We are happy because potential customers contact us and usually decide to buy after talking to our consultant. Our customers are happy because they don't have to wait to connect with the consultant. It's a win-win situation. Review Source Response from CallPage November 29, 2016 Thanks for a good word Andrei! sH sven H. CEO Education Management Used the software for: 1-2 years ### "great value!" July 9, 2024 5.0 Pros it works flawlessly, all the features and recordings Cons the dashboard in the backend is a bit complicated Review Source DZ Dominik Z. Marketing manager Architecture & Planning Used the software for: 2+ years ### "A convenient way for website visitors to get in touch with us" May 25, 2023 5.0 Pros CallPage's callback feature provides a seamless and convenient way for our website visitors to get in touch with us. It shows that we value their time and want to provide the best experience possible. The pricing plans are affordable. CallPage is a great tool that helps us gain more customers. Cons An admin panel could be a bit more modern. Review Source WH Wietske H. Sr. Manager Sales & Marketing Printing Used the software for: 6-12 months ### "Great way to generate more high-quality leads" May 31, 2023 4.0 Pros CallPage proves to be an excellent lead-generation tool for our company. One aspect that really stands out is that it generates high-quality leads, with some even converting into customers on the very same day. This immediate impact on lead generation and conversion makes CallPage a valuable asset for our business. Cons It does not have all the integrations that we prefer it would have and you are quite limited in terms of features. We also have every now and then bugs that are out of control, but the Callpage support team is always happy to help sort them. I would say that Callpage is perfect for start-ups and a bit more challenging for larger businesses, but we still think it's a great tool. Review Source DK Diana K. Founder Retail Used the software for: Less than 6 months ### "Great product to increase customer satisfaction" June 19, 2023 5.0 I really like that CallPage is really easy to use and have a lot of different features that can really help with customer support Pros have integrated CallPage into our system to provide better communication between our clients and us. By adding a widget to our contact page, we have empowered our customers to resolve their issues within minutes, if not seconds. We noticed that our users prefer the convenience of a callback option over traditional chat-based support on our website. This efficient solution has greatly improved our response time and customer satisfaction. Cons As I am not technical person I thought it would be hard to install widget, but they have step-by-step guides on how to install on different platforms. I managed to install from the first try Review Source SK Saeid K. Marketer Automotive Used the software for: 6-12 months ### "A great solution to get in touch with website visitors" June 16, 2023 5.0 Pros CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities.

By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation.
 Cons There were no problems with the tool.
 Provided value exceeds the price Review Source uP uday P. Business Development Executive Information Technology and Services Used the software for: 6-12 months ### "Easy to integrate with our website" May 26, 2023 5.0 By providing businesses with a user-friendly interface and easy-to-use tools, CallPage helps them save time and resources and focus on other important aspects of their business. Pros We were able to integrate CallPage with our website in a matter of minutes. The setup was straightforward, and the widget looks great on our site. Cons We had some issues with lead routing, but the customer support team helped us in a few minutes Review Source VR Verified Reviewer Performance Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Great software to audit calls" April 1, 2019 5.0 Fast and efficient, met all our expectations! Pros It was so easy to integrate CallPage it into the CRM we use. I find notifications really useful, don’t need to remember to check no my reps, all important info is sent to my email. Call recording helps me to audit inbound calls. Cons It’s a bit pricey but I hope the whole team works hard to improve the tool. Review Source VR Verified Reviewer Marketing Information Technology and Services Used the software for: 6-12 months ### "Lead generation booster" February 19, 2019 5.0 Before the implementation of CallPage, we had some problem with clients visiting the website and leaving it without any interaction. Now the widget makes them stay and encourages them to contact us. Pros Personalization of the widget is really useful. Thanks to that the widget looks like an integral part of our website and potential customers are willing to use it, so we generate more leads. Cons Maybe the client support could be a bit quicker. Review Source VR Verified Reviewer Website Development & Marketing Manager Computer Networking Used the software for: 1-2 years ### "CallPage makes it easy to talk to website visitors" April 18, 2019 5.0 CallPage was super easy to set up, and within 10 minutes I had a shiny new widget on my site that makes it easy for visitors to reach out and talk to a human (me) instead of making them jump through hoops with chat support or submitting tickets - which leads to more clients and sales. Pros I love the beautiful CallPage widget on my site - visitors can click and be connected with me in under 30 seconds. Cons The plans are a bit limited (volume-wise) for the price, but the calls that it passes through more than make up for the costs as each call is a potential new client. Review Source JW Joanna W. VP of Communication and Marketing Marketing and Advertising Used the software for: 2+ years ### "The best way for our customers to call us" April 2, 2019 5.0 I wish their price was lower, but it’s still fair. Pros Scoring rules are really useful. Since we set them up with a little help from CallPage’s support, our lead generation improved and our potential clients are happy they can reach us easily Cons My sales team agreed it's the best solution for them, they see clear benefits after Review Source Similar Products Featured ## Related categories [Lead Generation](https://www.capterra.com/lead-generation-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.