# Ayehu eyeShare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ayehu eyeShare Software - reviews, pricing plans, popular comparisons to other ITSM products and more. Source: https://www.capterra.com/p/153698/FieldPulse --- # Ayehu eyeShare Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ayehu eyeShare ## What is Ayehu eyeShare? Recently named by Gartner as a 2016 Cool Vendor, Ayehu helps IT and Security professionals to identify and resolve critical incidents, simplify complex workflows and maintain greater control over IT infrastructure through automation. Ayehu automation & orchestration solutions have been deployed by major enterprises worldwide and currently support thousands of IT processes across the globe. ## What is Ayehu eyeShare used for? [ITSM](https://www.capterra.com/itsm-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ayehu eyeShare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ayehu.com/&name=Ayehu eyeShare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ayehu eyeShare 4.8 (4) VS. [4.6 (1,747)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $1000 Per User Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.5 (52) Value For Money 4.7 (3) Value For Money 4.5 (51) Customer Service 3.7 (3) Customer Service 4.5 (52) ## Ayehu eyeShare alternatives [4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Ayehu eyeShare Overview ### What company size and specific industries is Ayehu eyeShare built for? Ayehu eyeShare is designed for enterprises, managed service providers (MSPs), and managed security service providers (MSSPs) that need to reduce manual, repetitive work and shorten mean time to resolution. It is best suited to larger organizations and service providers in IT operations and security services. Features and Usability ### What are the key features of Ayehu eyeShare? Ayehu eyeShare offers API access for integrations, plus IT service management features including configuration management, incident management, problem management, and release management. It also includes a self service portal for user requests and service interactions. Getting Started and Support ### What training and onboarding options does Ayehu eyeShare offer? Ayehu eyeShare provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and process lookup. Getting Started and Support ### What customer support options does Ayehu eyeShare offer? Ayehu eyeShare provides chat support. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common issues cannot be described here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Incident Management Manage and track all disruptions and incidents Problem Management Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Release Management Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Ayehu eyeShare 6 features Application programming interface that allows for integration with other systems/databases Identify component attributes like servers, hardware, software, and manage relationships across all services Manage and track all disruptions and incidents Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Online portal through which end users can access the system, manage tasks, or obtain information Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.7 (3) Free Trial Free Version Basic $1,000 Per User, Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Divya G. Associate Information Technology and Services ### "All rounder of Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 11, 2019 We have a dedicated team which uses eyeshare and automates all the IT process like ticketing...every 5 minutes there will be a scheduler based check and we have almost 11k tickets every month resolved using eyeshare..in addition to it we have automated space check activities in system and triggering the available spaces as mail in specific format.assesment monitoring ,sending checklist, data analysis are few other areas that we have automated. Pros Eyeshare Tool has plenty of activities which allows us to perform varied type of automation.All backend based activities can be automated with simple workflow components in addition to it we can program and customise by writing console application for any complex process and it will enable us automating all kind of activties. Cons There is no common forum available for eyeshare where we can discuss our ideas and doubts but there is indeed a ticketing support system where u can raise your concern with a ticket and someone from the developement team will help us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User RPA DEVELOPER Information Technology and Services ### "ITSM automation is simplified" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 4, 2019 Overall experience with eyehu has been wonderful. The support works fine . They have trial licence with limited feature. Pros It is a very powerful ITSM automation tool. Lot of IT Processes like user on boarding and of boarding, service monitoring etc and be easily implemented by using eyeshare . Cons Not more features available for automating desktop applications . Automating in Citrix environment is difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Business Analyst Information Services ### "Helps improve process" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 2, 2018 Pros This improves efficiency and productivity with technology doing the heavy lifting Cons This is so very expensive and a large change (which I don't think lots of people are ready for) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Fernando B. Director of Operations Information Services ### "Powerfull automation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2017 Eyeshare has really surprised us on its possibilites, you can automate almost every routine, task ou troubleshooting process that you have, using a variety of technologies and orchestrating with many systems out of the box. Pros Out of the box integrations, already built automation process, and stability. Cons Interface and Client Server Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.