# Page 5 | ContractSafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ContractSafe the right Contract Management solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153712/ContractSafe/reviews

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ContractSafe

4.9 (182)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 5 - Reviews of ContractSafe

## Showing most helpful reviews

Showing 101-125 of 182 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TK

Todd K.  
Of Counsel  
Law Practice  
Used the software for: 6-12 months

### "An Eye Opener!"

May 5, 2020

5.0

We are now completely organized. Before , we missed the opportunity to exercise an option and get out of a lease. It will cost us hundreds of thousands of dollars. With ContractSafe, that will never happen again! We can't say enough good things about it.

Pros

We are a low-level user without the full benefit of all its features. And even with what we have, it sure does wonders. The amount of information it stores in easy to use and easy to access folders and location speaks volumes. Having the ability to tailor the folders, make Tags that work for me, set due dates and reminders, and customize the views is just incredible.

Cons

An ability to export data into an Excel format would be terrific. Than again, with more expensive versions, that might exist and I just don't know it.

Reason for choosing ContractSafe

Capterra review, cost, ease of use and set-up

Review Source

Response from ContractSafe

May 7, 2020

Thanks for the great review! You can export easily to Excel. We'll have someone from Customer Success reach out to show you how.

Ryan M.  
Operations Manager  
  
Used the software for: Less than 6 months

### "ContractSafe was a lifesaver for our company."

June 18, 2018

5.0

Pros

Extremely user friendly. A complete one stop shop for all of your contract management needs. You can export every contract with each field into a spreadsheet. You can also download all of your contracts with the click of a button for any of your compliance needs. You can tag documents and filter results with ease. The advanced OCR feature makes searching your documents lightning fast!

Cons

Nothing, this is an incredible platform. If I wanted to be picky I would say I wish some of the fields could be automatically populated after OCR when the contract is added to the database.

Review Source

JC

Joe C.  
VP, Finance  
Biotechnology  
Used the software for: Less than 6 months

### "Outstanding Contract Management System!"

December 9, 2021

5.0

Our main goal was to find a contract management system that was easy to configure and implement, easy use across all departments within our organization with little training and allow us to confidently manage our contracts without the need for additional resources and provided us with exactly that.

Pros

Very user-friendly system which was easy to implement, all at a reasonable price. The product has all of the features we need to manage contracts, it is easily customizable, and \[SENSITIVE CONTENT\] and the customer support team are outstanding! They are very responsive and willing to do whatever it takes to ensure their customers are set-up for success.

Cons

The only thing I can think of is having the ability to control which documents flow into from DocuSign, other than by user. It would be great if there was a flag or other filter based on other criteria, even if it was more manual.

Alternatives considered

[Agiloft](https://www.capterra.com/p/101273/Agiloft/)

Reason for choosing ContractSafe

Easy to implement, very intuitive and great value.

Review Source

VP

Vicki P.  
Contracts Manager / Sr. Corporate Paralegal  
Biotechnology  
Used the software for: 6-12 months

### "ContractSafe"

January 11, 2023

5.0

Pros

This software is extremely easy to use - from adding new users to uploading contracts. If I run into any problems or have any questions the Chat feature is amazing! A tech usually responds within minutes and always has a resolution.

Cons

I haven't found anything yet that I dislike about the software.

Review Source

BA

Bernie A.  
Administrator and COO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Software"

January 11, 2021

5.0

As a hospital, we need software that keeps us in compliance with regulations.

Pros

I like the AI feature and the ease of use. The software if ver intuitive and easy to use and learn

Cons

Sometimes the AI locks up. Other than that it is great

Review Source

VR

Verified Reviewer  
Corporate Paralegal  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Software "

September 21, 2022

5.0

Pros

Ease of use and it has an organized platform

Cons

Only allows forms to be sent once for e-signature.

Review Source

LN

Lauren N.  
Credentialing Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Ease of Using contract Safe "

March 25, 2022

5.0

Love it!!

Pros

The ease of using it, the people that come with it. Love everything about it so far.

Cons

Nothing yet, I am still very impressed.

Reason for choosing ContractSafe

The personal attention to my needs

Review Source

SS

Sam S.  
Compliance Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Beautiful interface that's easy to use!"

December 5, 2023

5.0

Pros

Simple, straightforward, effective contract management without all the unnecessary bells and whistles that only confuse users and deter them from using it. It's exactly what we needed and the implementation was effortless.

Cons

I have not experienced a single con with .

Alternatives considered

[Ironclad](https://www.capterra.com/p/162319/Ironclad/)[Juro](https://www.capterra.com/p/167130/Juro/)

Reason for choosing ContractSafe

was by far the most user-friendly and cost effective.

Review Source

KH

Kristen H.  
Director of Operations  
Higher Education  
Used the software for: Less than 6 months

### "I was looking for an easy to use online tool to manage contracts for my small firm. "

April 25, 2018

5.0

\- tracks my contracts - tracks cost and billing codes for my contracts - gives sales people read only access to view the contract statuses - allows me to tag contracts and leave notes for myself for the future

Pros

I was surprised at how easily I could customize the software for me. Without even reading the support docs I was able to create custom fields for the contracts and customize the folder names. I tried several other software products for this (Agiloft, Dubsado, Hubspot and Zoho). We already use Hubspot and Zoho for other reasons, so I thought they would work. I think you could use this software without customizing it, but we sell different products and have different sales members, so I needed the flexibility.

Cons

I'm not sure what the downsides are yet; I wouldn't have purchased it if I didn't think it was going to work for me! I guess I wish that pricing was the same for month to month and annual, and there is a little bit of a price break. Also, they might want to consider a two week trial, because sometimes it is hard to test everything in just a week!

Review Source

SO

Steven O.  
General Counsel  
Construction  
Used the software for: Less than 6 months

### "Robust But Simple to Use"

December 7, 2022

5.0

Pros

provides a straightforward way to manage our corporate-level contracts. It notifies the appropriate individuals in the organization when an important deadline is approaching (e.g., to avoid unintended auto-renewals). It provides a robust but easy-to-use "one stop shopping" location for contract management. The tagging and notification features are particularly helpful.

Cons

Can't think of any negatives. Very happy with the platform so far.

Review Source

MK

Mitchell K.  
General Counsel  
Real Estate  
Used the software for: 1-2 years

### "Contract Management"

August 26, 2021

5.0

We needed a secure, easy-to-use product to house contracts that were scattered around the company. It needed to OCR all the documents so that we could easily search for docs. We didn't need a lot of fancy features. We just needed something that got the job done at a price that was reasonable. We looked at a number of different options (and there are many!). But most included features that were not useful to us, and were also very expensive. was the sweet spot. We are very happy with our decision!

Pros

cost-effectiveness, simplicity, does what it is supposed to do without additional features that we would never use

Cons

I can't think of any. it does what we want it to do

Review Source

JL

Jim L.  
Procurement Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "ContractSafe"

July 29, 2022

5.0

Excellent

Pros

Customer support and training methodology

Cons

Have not encountered anything yet that I am not happy with

Reason for choosing ContractSafe

Price/Support/Ease of Use

Review Source

Response from ContractSafe

August 2, 2022

Thank you so much for taking the time to leave us a review, Jim. It's wonderful to read that you are finding ContractSafe easy to use and are also finding our customer support team and training helpful! Thank you once again.

TC

Taruna C.  
Legal Counsel  
Legal Services  
Used the software for: Less than 6 months

### "Amazing Software with Extraordinary "

September 21, 2016

5.0

It is really easy to use with great safety features. What else can you ask for when it comes to handling long and exhaustive listing of contracts and legal documents.

Pros

There are number of Pros:- 1. user friendly 2. wonderful features 3. Secure 4. Good service 5. It is one point shop for all your contract issues 6. Saves time 7. Streamlines all contracts for your organization 8. Its a perfect central repository for contracts of your organization 9. Easy on pocket 10. It can be accessed by multiple user by providing them limited access thereby taking care of security and confidentiality of your contracts already stored on the software. 11. Since law-firms, Legal in-house department of various organizations are trying to go paper less therefore this product is a perfect solution to all their problems. 12. It takes care of tracking and also helps with reminders with respect to the termination dates of contracts or dates of legal matters.

Review Source

CG

Cindy G.  
CEO, Board Member, strategist  
  
Used the software for: 6-12 months

### "Wow. Contract Safe is fantastic! "

August 22, 2016

5.0

I have been using Contract Safe for 6 months now. Contract Safe has revolutionized the way that I am able to store and manage my company's contracts. I am able to control access for all of our Directors and Officers. They are able to access the most current documents that are relevant to their specific needs. I know that the documents are stored safely and securely. This software has saved me so much time. At critical moments, I know that I have any necessary document, easily searchable and easily accessible anytime, from anywhere in the world. I travel a lot, and this functionality is key to our success, our fiscal stability and to my piece of mind.

Pros

Ease of use. It is so easy to upload and categorize documents. The user interface is seamless and instinctive. It is so easy to manage deadlines and make sure that we are all working off the most current document. Emailing important reminders and deadlines has streamlined our functionality. Customer Support is there anytime I have needed it.

Cons

I only wish that this software was developed sooner!

Review Source

NN

Nevin N.  
Director of External Services  
Education Management  
Used the software for: Less than 6 months

### "Everything & More! "

March 19, 2020

5.0

has allowed us to centralized a variety of agreements organization-wide. Having one central location for all of this information is critical for sound business operation.

Pros

has addressed and alleviated all of our pain points and beyond that will enhance/replace existing operational processes and procedures for the better.

Cons

As long as there is thought and intention in the set up of folders and tags, you can't go wrong!

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)[ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)

Reason for choosing ContractSafe

Addressed our core and essential need; then we realized it did that and much more!

Review Source

BW

Ben W.  
Administrative Support Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Review"

March 16, 2022

5.0

Pros

Customization of fields, reminders, great customer service

Cons

Managing folders and subfolders is not intuitive. Would be useful to have drag-and-drop capabilities for certain access levels.

Review Source

DL

Danielle L.  
CLO  
Computer Software  
Used the software for: 1-2 years

### "great tool"

February 15, 2020

5.0

Pros

ease of use, customer support, search functionality, ability to relate documents in different ways, license structure

Cons

reporting functionality is not very intuitive or robust

Review Source

lY

leah Y.  
Corporate Counsel  
Market Research  
Used the software for: 1-2 years

### "Corporate Counsel spends her days on ContractSafe"

March 7, 2019

5.0

I think what I like more so than even the ease of use is the customer service.

Pros

The software is easy to use- it's intuitive! It just gets me!

Cons

There was nothing that I did not like about it

Review Source

GW

Gillian W.  
Director of Finance and Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Right functionality for the right price"

October 7, 2021

5.0

We have had a good experience implementing and look forward to exploring and leveraging more of its functionality.

Pros

Easy to use document management system. The best feature for us is the ability to email reminders to contract mangers of critical dates.

Cons

The Virtual data room using tags is not available at the Standard subscription level

Review Source

SS

Sarah S.  
Executive Assistant/ Contract Managment  
Hospital & Health Care  
Used the software for: 6-12 months

### "Contract Safe is SUPER!"

August 7, 2019

4.0

Pros

The user friendly set-up has made it great for even non-daily users to use.

Cons

I don't have a specific, other than I am highly organized and I like to be able to add elements or sort when I need to. But, these roadblocks have been actively addressed by the software team and new solutions are continually added.

Review Source

KH

Karen H.  
Director of Business Services  
Education Management  
Used the software for: Less than 6 months

### "Excellent Contract Management Software"

September 20, 2022

5.0

This is by far one of the easiest softwares I have ever worked with. Before my onboarding I was able to personalize the software exactly how I wanted it. It was intuitive, easy to work through and edits are a breeze. Instead of having to navigate all through the program to get to the correct page or section to update a field, all you have to do it click it. That's it! Amazed by how well they filled the need we had.

Pros

This does everything I wanted; and more! Contract management is only one of the tasks I am responsible for and we grew out of my Excel spreadsheet long ago. I need a product that is simple to use, that I can share, that will easily remind me when contracts are due.

Cons

There is nothing I don't like about this software!

Reason for choosing ContractSafe

After empty promises with previous accounting software, I knew I had found exactly what I needed when I found this product.

Review Source

KP

Keval P.  
Deputy General Counsel  
Airlines/Aviation  
Used the software for: 2+ years

### "Simple and functional"

November 16, 2020

5.0

Pros

is user-friendly and the integration with DocuSign makes contract storage painless. Moreover, the ContractSafe customer service team is responsive, helpful, and a joy to work with.

Cons

Once in a while the interface can get a bit clunky or lag. Most of these issues (e.g., popups) are minor, however.

Review Source

Kenton L.  
President  
Education Management  
Used the software for: Less than 6 months

### "Just what we were looking for"

October 2, 2018

5.0

We are very happy with . The staff have been very helpful. The program speaks for itself. Excited to see what new features they come up with next.

Pros

I like how quick and easy the program is to implement.

Cons

I don't like that you have to pay for custom field access.

Review Source

PT

Pieter T.  
CFO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Solves all my problems and more!"

October 3, 2018

5.0

We were able to replace 3 tools (Google Sheets, Google Calendar and Dropbox) used to manage our contracts. While we initially only intended to use it for customer contracts, we quickly realized that the use cases are nearly unlimited. We now use it for vendor contract management, board minutes, certificate management and many other use cases. Frankly, this software solved all of our legal document lifetime management problems. Could not be more satisfied!

Pros

The software is highly customizable, allowing me to manage my contracts in the same way I was used to on Dropbox, Google Calendar and Google Sheets. Despite the customizability, the user experience is very intuitive. This software solved all of the problems we had with contract lifetime management, and then some - it exceeded our wildest expectations.

Cons

There are a few bugs which makes sense for a new product; the support team more than make up for this.

Review Source

JW

Joelle W.  
Chief Compliance Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great experience utilizing ContractSafe for our small business needs! "

November 13, 2017

4.0

Pros

Our company loves that this tool is Cloud based. We can access contracts from any location. The tool also offers the ability to link contracts and utilize keyword search which makes contract organization and access a breeze. In addition, lets an organization customize its users access; from full permission to view only.

Cons

The only thing that would make this software better is if it had the ability to show renewed and/or addendum agreements under the same heading. With contracts renewing annually and addendum's being continuously added, we may have 10 or more line items for one contract at any given time. We link associated agreements, but being able to take it a step further and organize connected contracts under the one heading would make it cleaner and more efficient.

Review Source

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