# Page 7 | ContractSafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ContractSafe the right Contract Management solution for you? Explore 181 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153712/ContractSafe/reviews

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ContractSafe

4.9 (181)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of ContractSafe

## Showing most helpful reviews

Showing 151-175 of 181 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Joshua K.  
Chief Administrative Officer & General Counsel  
Internet  
Used the software for: 1-2 years

### "Simple Solution to a Longtime Problem"

April 7, 2017

5.0

I have tried a lot of different approaches to the problem of contract management in my career from clunky, home-grown shared files and spreadsheets to expensive virtual data rooms. is by far the best one I've found with its robust features, ease of use and great price point.

Pros

Ease of Use Robust Features Good Price

Review Source

SW

Sofia W.  
QA/PI Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great product"

June 29, 2021

5.0

Very pleasant.

Pros

It is extremely easy to navigate. The ability to customize reminders and include the contract in the email makes annual review simple.

Cons

The AI tool does not work as well as we would have hoped. However, I think that is mostly due to the format of the contracts we are trying to upload.

Review Source

VB

Victor B.  
Intern  
Airlines/Aviation  
Used the software for: Less than 6 months

### "ContractSafe is user friendly, good customer support."

September 8, 2017

5.0

The reminder of upcoming terminating contracts.

Pros

The ease of use. Being able to make the templates to your need. The reminder feature is great. Also its ability to search within files from one search, attach files, linking amendments.

Cons

There are not may cons. I wasn't able to upload an excel file. But that may be coming, it is less common to have excel contracts, but may of the payment scales we keep are excel files.

Review Source

KM

Kenneth M.  
Accounting Operations Manager  
Government Administration  
Used the software for: Less than 6 months

### "New user "

June 25, 2019

4.0

So far, so good. I have only been working with them for a couple weeks.

Pros

I found the layout and operations to be very intuitive and easy to adapt to my needs.

Cons

The Assistant did not do a very good job at extracting key information. Since it is easy to enter the fields manually this was a minor issue. The sales and support advise that custom views and calculated fields are coming soon.

Review Source

Response from ContractSafe

July 1, 2019

Hi Kenneth: Thank you so much for your feedback! We are so glad that you found the system to be intuitive! Someone from our client success team will be reaching out to you regarding the AIssistant tool. Thank you, again, for the feedback!

RC

Rob C.  
President & COO  
Information Services  
Used the software for: 1-2 years

### "Everything we need"

March 10, 2017

5.0

has provided us an easy to use, effective and flexible contract management system to securely house and manage our contracts. We are able to quickly pull contracts with specific clauses, those expiring, those that are missing signatures, etc.

Pros

Ease of use, flexibility, functionality

Cons

None

Review Source

MD

Mark D.  
CFO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product"

March 18, 2021

5.0

Great...we loaded enough contracts to get the first batch we purchased...we started at 100 and now need much more capacity as all of our contracts, no matter how samll, are migrating over

Pros

The unlimited seats with the purchase makes it easy to extend beyond just the core team

Cons

No dislikes about the product at all...the support is very good

Reason for choosing ContractSafe

The HIPPA was important for us in the healthcare space

Review Source

xM

xin M.  
Agent  
Consumer Services  
Used the software for: Less than 6 months

### "professional, efficient, Great service experience!"

November 13, 2017

5.0

Thanks to Contract Safe, all the granted colleagues can easily manage& extract the contract information without running around colleagues through a long and inefficient procedure.

Pros

the reminder- can set up for different departments; the Custom field- modifiable; and the convenience of uploading the contracts!

Cons

filter part is not supportive enough to extract the info. if there will be logical order on the filters that will help a lot.

Review Source

Ashish P.  
Technical Consultant/Software Engineer  
Information Technology and Services  
Used the software for:

### "null"

February 15, 2018

5.0

Review Source

RE

Robert E.  
VP  
Hospital & Health Care  
Used the software for: Less than 6 months

### "not sure how to answer this"

December 15, 2022

4.0

very good customer service, fast and complete responses to any questions.

Pros

ease to upload contracts and review docs

Cons

have not found anything at this point to comment

Review Source

DY

Donna Y.  
Executive Assistant to the Co-Owner  
  
Used the software for: 6-12 months

### "I have been very happy with this program. Easy to use and does exactly what it was designed for."

November 3, 2017

5.0

Pros

has been a lifesaver for our company. We finally have a central location to store and keep track of our contracts. Uploading documents is a simple process, and the search feature is a lifesaver. Everything is organized, easy to find and the renewal reminders help us keep on top of any upcoming expiring contracts. Their customer support is excellent.

Review Source

MH

Michelle H.  
Sr. Paralegal  
Investment Management  
Used the software for: Less than 6 months

### "Ease and Functionability"

September 18, 2018

5.0

perfectly fits our needs for implementing contract compliance management.

Pros

Created by an attorney, the design of the platform is excellent and fits all our corporate needs. Support is top notch and questions are responded to in a timely manner.

Cons

The search feature does not appear to always pull by key word.

Review Source

KW

Kathy W.  
Office Manager  
  
Used the software for: Less than 6 months

### "Set up, intial use and customer service have been quick and responsive."

July 20, 2017

5.0

Pros

I really like the intuitive interface, ease of implementation and the ease of searching once contracts are uploaded

Cons

I'd love to see some basic formatting capability in the notes section (bullets, specifically)- wish I had the budget to pay for some of the more advanced features

Review Source

KM

Kari M.  
  
  
Used the software for:

### "A Super Easy + Versatile Contract Management System"

October 10, 2016

5.0

As an Evernote fan I was very impressed to come across a Contract Management Software that had the same minimal and versatile approach to storing data. It is specifically designed for contract storage and it includes features that really make managing these documents much easier. Specifically the Reminder Feature- this has been invaluable to our team. Getting reminders on our soon to expire contracts has really streamlined a what was once a very cumbersome process for us. Saves us time and makes us better at our jobs!!

Review Source

JN

Jimmy N.  
  
  
Used the software for:

### "Great product even better team"

November 29, 2016

5.0

I needed a home for a couple thousand contracts and documents. Contract Safe has been absolutely fantastic so far. The versatility and freedom to make it do what you need is perfect - takes a little trial and error to make it work best for you - but I view that as a good thing. By far the best part of the experience is working with the people at Contract Safe. Customer service is on point and they listen to what you have to say and can immediately effect how you interact with the product.

Review Source

ML

Matt L.  
Director, IT  
Utilities  
Used the software for: 6-12 months

### "Finally...a simple solution for cumbersome contract management!"

August 22, 2016

5.0

Working in the technology space, I manage a lot of vendor contracts. We've had multiple contracts auto-renew on us because of missed deadlines to cancel or rightsize the agreement. With , we never have to worry about that again. It's also great having all of our agreements in one place for quick viewing. The notifications are excellent for giving us the proper time to re-negotiate with the vendors.

Pros

Secure, easy to setup and administer, cloud-based so no maintenance for the IT staff, view contracts right through the dashboard without having to download, ability to easily share contracts with other parties.

Review Source

DB

David B.  
Sr Director, IT  
Pharmaceuticals  
Used the software for: 6-12 months

### "Easy to use and maintain"

August 30, 2019

5.0

Pros

The setup process was very easy. The support during the process was great and the included training helped to get us off the ground.

Cons

The DocuSign interface worked too well for us. Once enabled for the two way sync everything was coming over even non contracts. They have plans that will help us use it again in the future.

Review Source

BW

Billy W.  
Sr. Business Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Perfect Solution "

September 17, 2018

5.0

Pros

The program does exactly what I need it to do without complicating things.

Cons

The folder views, but they are always upgrading and working on the platform.

Review Source

AM

Andrew M.  
Co-Founder  
Utilities  
Used the software for: Less than 6 months

### "Perfect contract organizer for growth companies"

August 12, 2016

5.0

We needed a way to keep all our legal docs organized, but we didn't have time to slow down and implement some complex software product. was perfect! It's affordable and we were up-and-running immediately. It keeps everything organized so going through deal diligence is a snap. I can always find documents instantly, and the date reminders keep us in compliance.

Pros

Affordable Intuitive Ease of use Good reminders OCRs all scans

Cons

Early version, so features/functions still under development, but seem to be coming fast Customer support lag but improving

Review Source

LC

Lauren C.  
President  
Marketing and Advertising  
Used the software for:

### "Highly recommend ContractSafe for easy to use contract management"

April 9, 2017

5.0

If you have ever spent time looking for a contract or missed a key date, you will truly appreciate . I really like how easy it was to begin using ContractSafe and appreciate the awesome functionality and affordability for a small business. I wish I had found this service sooner!

Pros

Affordable Easy to use Great reminders Searchable Easy to implement Flexible

Review Source

BW

Brian W.  
  
Information Technology and Services  
Used the software for: Less than 6 months

### "Recommend ContractSafe"

August 17, 2016

5.0

I highly recommend for anyone looking for a straightforward, easy to use contract management system. The most important item for me is the calendaring function/email reminders. No more negative option contracts rolling over because someone forgot to calendar a date. Not with ContractSafe. I like the feature in the reminder section that allows the user to click on a menu of what happens upon expiration (renewal vs. termination). If you are looking for a great way to keep your contracts organized and to receive reminders of key dates, this is a must have product.

Review Source

JV

Jen V.  
Business Manager  
Renewables & Environment  
Used the software for: I used a free trial

### "High Cost"

April 8, 2019

3.0

Pros

Simple to use! Love that even our most technologically challenged customers and employees were able to use.

Cons

The high costs are the main con that we had. Unfortunately, for our somewhat small company all the pros could not outweigh the price.

Review Source

TD

Traci D.  
  
  
Used the software for:

### "Great Product and Easy to Navigate"

February 2, 2017

5.0

Contact Safe has been a great way for our organization to keep track of all of our signed documents and contacts. Uploading documents and organizing the dashboard is so simple. Customer service is excellent and my inquiries are always answered in a timely manner.

Review Source

JR

Julie R.  
Vice President of Accounting  
Hospitality  
Used the software for: Less than 6 months

### "Smart choice! "

March 28, 2017

5.0

What started out as a means to control hotel contracts and renewals became an initiative for cost-savings. GM's increased their contract reviews and, in some cases, found alternative vendors that has lead to cost savings. The platform is extremely easy to use and the renewal notifications enable us to make smart decisions. The staff is extremely knowledgeable and does whatever is necessary to make the implementation and ongoing operations successful. The application is very cost-effective for small companies.

Pros

Cost effective contract system that control contracts and renewals and motivates GM's to make smart decisions.

Cons

We lose a bit of functionality as all of our entities are sharing the platform. However, because we can share the application, we are able to afford it.

Review Source

TT

Tini T.  
Corporate Counsel  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Top Notch Customer Service"

February 11, 2020

5.0

The Customer Service is exceptional. We are able to have all our questions and concerns addressed immediately.

Pros

's Customer Service support is top notch. Whenever you are working on a new system you need responsive Customer Service Representatives to support you. ContractSafe has knowledgeable and friendly Customer Service Representatives.

Cons

The system doesn't have sub folders and the different views can be confusing when you want to share among the team.

Reason for choosing ContractSafe

Pricing and ease of use.

Review Source

DP

Dinesh P.  
Procurement Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Procurement "

October 6, 2018

4.0

Its been a great organiser

Pros

It is so simple to use. I get a notifications upon contact renewal date.

Cons

There isn't much thing I have noticed which I dont like.

Review Source

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