# Page 19 | Vagaro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Vagaro the right Yoga Studio solution for you? Explore 3632 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153752/Vagaro/reviews --- Vagaro 4.7 (3632) [View alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 19 - Reviews of Vagaro ## Showing most helpful reviews Showing 451-475 of 3632 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NA Natalia A. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Vagaro is a great software" March 13, 2022 5.0 My overall experience is great. Pros I like the automated system, easy to use and neat. Cons The rescheduling system is not so good, I believe it's limited to three body parts ( in our case, laser hair removal treatments). It's a little complicated because we have to schedule twice or more for the same client. Also, the client receives a few confirmation e-mails. I believe it would make our job much easier if we could reschedule all the sessions, for the same client, altogether. Reason for choosing Vagaro Because it suites my business better, it's more specific for my niche. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price, layout, and practicality. Review Source Response from Vagaro July 26, 2022 Hello Natalia. Thanks so much for the review. You can create service bundles to have multiple services together. You can do this on the web by following these instructions https://support.vagaro.com/hc/en-us/articles/204348090 or with the app by following these instructions: https://support.vagaro.com/hc/en-us/articles/360007206033 KF Karen F. Cosmetologist Cosmetics Used the software for: 6-12 months ### "User Friendly" October 30, 2023 5.0 Very happy. I can see myself using the system for a very long time. It does everything for an affordable price. Pros This system is extremely easy to get to know and use. Ive used several other systems over my 25 yrs in my business and this system has done everything I need it to do and more Cons non. I've really had very few issues w this scheduling system right from the beginning. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Vagaro same answer I gave multiple times before. price, ease of use Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) More affordable and much more user friendly Review Source Eleanor S. Cosmetologist Professional Training & Coaching Used the software for: 2+ years ### "Best Online Scheduler " January 18, 2024 5.0 Pros Constantly improving, user-friendly, great features Cons There isn't anything I dislike about Vagaro. Review Source Mohammad H. IT Systemkaufmann Computer Software Used the software for: 1-2 years ### "Easy Booking Software mit flexibilität von Zahlungsmöglichkeit " April 25, 2023 5.0 Einfache Software und flexibel Pros Der ist ein Software, der sehr einfach zu benutzen. Außerdem ist alles übersichtlich also man benötigt nicht viel nach die Funktionen zu suchen. Verschiedne Zahlungsmöglichkeit das ist auch super Cons Ich nutze es schon seit ca. 2 Jahre und bisher habe keine Probleme damit gehabt Review Source JW Julie W. Manager Performing Arts Used the software for: Less than 6 months ### "Do Not Use" August 13, 2022 2.0 Pros Cost of the service compared to others on the market, such as MindBody. Cons Vagaro Support is the worst I've ever worked with. We have been working on getting our small business on Vagaro's platform since April. It is now Aug, & we are still not up and running. Everything we are doing is Out-of-the-Box. No customization. However, support has not been able to complete our import, so we've been paying a monthly fee since April for a service we cannot use. They are horrible at responding to requests for status updates. I'll email support multiple times and they don't respond for weeks, if at all. The only time I can make any headway on our import is if I work on it myself, or when I start calling them daily (sometimes 2x/day). Then we make a little progress only to begin the cycle again a few days later with me being ghosted. If you're looking to use Vagaro for your business, don't. We are at the point where we are willing to take the sunk cost on the money & significant amount of time we have put into this and start over with one of Vagaro's competitors, such as MindBody. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Response from Vagaro October 12, 2022 We apologize for your experience; we take matters like this very seriously and want to let you know we are committed to providing excellent customer service. The import process exists to quickly onboard customers coming from other software, in this case the files you sent were custom, so it did not work with any of our (out of the box) automated processes. We provided a Sample File to show the required format, but we never received the data in the correct format. Despite this, our team began making adjustments on your behalf, in an effort to get the data in the proper format. While typical responses occurred next business day, a change of management occurred on your end which did cause some additional delays. Delays could have been avoided entirely had we been provided data in the supplied format; management changes had not occurred, and updates to your terminology were not regularly changed between responses from your business. BM Brooke M. Esthetician/Artist Cosmetics Used the software for: 2+ years ### "Pros and Cons" June 14, 2023 3.0 I've had several issues with feature options and deposits / numbers not being accurate which is a massive issue Pros There's a lot to figure out with the system but once you have it figured out it's fairly easy to operate. There are some hiccups though. Cons Needs better thought out features with customizable options Reason for choosing Vagaro Seemed like the best option Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Wanted more options at the time. This was several years ago Review Source KJ Kendall J. Owner/Operator Health, Wellness and Fitness Used the software for: 2+ years ### "The BEST scheduling software" July 14, 2022 5.0 Pros It's easy to use, very cost effective which saves on the budget, customer service is very accessible and they make changes that their customers ask for Cons The deposits are charged when it is not set up that way. BUT, customer service is so easy to access and they always try to make things better with the software Reason for choosing Vagaro Cost and reviews Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Cost, difficult to use and they were not flexible to make changes when their customers asked them to in order to better the software Review Source Response from Vagaro July 26, 2022 Hello Kendall. We're happy to hear your kind words. If you're having issues with deposits being charged incorrectly, please reach out to support@vagaro.com. TR Tara R. massage therapy Health, Wellness and Fitness Used the software for: Less than 6 months ### "easy and fun" June 9, 2023 5.0 Working with Vagaro has been very enjoyable. I like how I was checked in on when deciding what program to use. That made the difference for me. Pros I enjoy the fact that everything is all put together in one place. All the forms I need are here and customizable to what I need. Cons I have yet to see anything that I don't like about the program. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Vagaro I chose Vagaro because I liked that I was contacted multiple times to see if I needed help setting things up or if I had any questions. The fact that HSA/FLEX account cards are useable sold me. Review Source VE Vanessa E. CEO/Hairstylist Retail Used the software for: 2+ years ### "NO INTEREST IN ANY OTHER SOFTWARE for MY BUSINESS!!" January 24, 2021 5.0 It has benefited me greatly with the ease of the program both for myself and my customers. And having access on the website or an app, I can make any changes necessary. I love that the app is now completely the same as the desktop version! GREAT JOB VAGARO!!! Pros Super easy to use. I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease. The websites we can create are professional and super easy to create! Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times. LOVE the COVID CLEAN CHECKOUT!! Clients are SO impressed by my business because of that. Whenever the software is updated, it usually doesn't have any major issues. If it's minor..it's fixed immediately! This company is ALWAYS on their game! Numerous more features are a blessing...just can't name or remember them all!! Cons I'm still waiting to be able to check out a client paying with 2 or more different credit cards on one checkout instead of adding their service again with the remaining balance etc..I have to make another appointment basically, to use each additional card...:-( Review Source Response from Vagaro February 2, 2021 Hi Vanessa, we just wanted to thank you for your kind feedback! We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses! JE John E. Studio Apparel & Fashion Used the software for: 1-2 years ### "Vagaro Is Amazing" January 25, 2023 5.0 Vagaro saved us days out of a year of communication hands on with customers. Our small business used to email and collect info and booking details from each customer individually, and now Vagaro handles so much of this that our bridal alterations business is growing exponentially. Pros Streamlined front end and back end business operations as a whole. Provided us and our customers services that we did not even know we needed. Vagaro changed the trajectory of our bridal alteration business. Cons Some actions can not be done singularly. When color coating appointments you can only change the grouping as a whole not individual services. The system freezes semi frequently. When creating a series, options of days are limited, its something like everyday until X date but you are unable to specify, weekdays only etc. Review Source sP samantha P. owner Cosmetics Used the software for: Less than 6 months ### "Honestly " March 1, 2022 5.0 GREAT! like I said before customer service is 12/10. switching your whole system to another one is never easy, but Vagaro really helped make the transition smooth. The whole platform is pretty self explanatory, and the free trail really helped me make my decision. Pros The reports section is amazing. I really do like to see everything in one place! Also, if and when I have questions the customer service text box is the greatest thing ever! they are so quick to answer my questions and get me moving right along. Cons hmm, that's a tough one. I guess I have not came across something yet that has aggravated me enough to worry about. Reason for choosing Vagaro I just heard good reviews about it :) Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Because I am building a team and a brand and I needed a stronger software to support those needs. I like to have a desktop with all features and Gloss G just didn't have that for me. Review Source Response from Vagaro July 7, 2022 Hello Samantha. Thank you for your kind review. We appreciate your comments. sC shawna C. Cosmetologist Cosmetics Used the software for: 6-12 months ### "Hairdressers, Barbers, Nail Techs YOU Need this app!! If you have a clientele, you need this!" May 22, 2023 5.0 Pros I loved the trial month and was hooked. It is so easy to use. I love that my clients can schedule appointments when they need them. The appointment reminders have saved me time and money!! Clients are reminded of their appointments and my no-shows have dropped to nearly zero! Cons Setting up the types of services offered was what took me the longest to figure out. I wish I could adjust the time in the calender to only the times I set. I personally don't like seeing or scrolling down on my phone when the day is booked out. Review Source MT Matt T. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome software with amazing support" April 8, 2020 5.0 Currently we have been able to streamline our scheduling and payments with Vagaro. Recently we integrated zoom so that we could work our way through the COVID-19 crisis. It was one of the best and easiest to use additions vagaro has added. Pros Vagaro is extremely easy to use I love how they truly listen to the customers and are constantly evolving their software. They have done and continue to do so much for small business. Amazing bang for your buck! Cons The only feature that I do not like about the software is the ability to past date payments. For example someone pays with a check and you do not input that payment the day of then you can not back date the payment date. Alternatives considered [Setmore](https://www.capterra.com/p/122035/SetMore/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Vagaro Both software's did not compare to the compatibility of Vagaro. The cost and user interface was no where near that of Vagaro. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody started nickel and diming for everything, their software was great but definitely not worth the prices they began to command. Mindbody's card processing is even worse for random changes and fees. Review Source Response from Vagaro April 16, 2020 Hi Matt, we just wanted to thank you for your kind feedback. We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses! LS Lindsey S. Owner Retail Used the software for: 2+ years ### "Vagaro was the best booking system for a small or single salon" May 17, 2023 5.0 Fantastic for small salons Pros Very easy to use and mobile! Easy for inventory, appointment scheduling and reminders for low cost Cons Our grew it when I had more employees and needed more detailed reports. The reports are not great Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was harder to use and not salon friendly Review Source aL anoosheh L. owner Health, Wellness and Fitness Used the software for: I used a free trial ### "wonderful software, easy to use, great customer service" July 6, 2023 5.0 so fat during the free trial, we love it. it's user friendly (except the clock in/out feature" and the customer service has been excellent in helping me import my data from Fresha. Pros It was very easy to set up with excellent customer service. It is user friendly. they give excellent customer service. Cons difficult time card management for employees.they should improve their clock in capability for employees. It should be as easy as clicking "clock In/ out". however, you have to buy cards and the card scanner they sell. Alternatives considered [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/) Reason for choosing Vagaro Vagaro was much easier to transfer my data into and much more user friendly with nicer aesthetic calendar appearance. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresha repeatedly engaged in shady practices with charging my credit card for various things. Review Source AG Althea G. Owner Consumer Services Used the software for: 2+ years ### "Vargaro makes my life easier." May 17, 2021 5.0 Overall I am happy and would recommend it. Pros Vagrao gives me the tools to make running my business a lot easier. I can book appointments, take payments and keep up with my bookkeeping for taxes. It also allows clients to book on their own so I don't have to be called all the time. I love it and so do my clients. Cons There are a lot of features on Vargaro but everything costs more. I feel like there should be more package deals instead of nickel and diming each item. Review Source Response from Vagaro May 20, 2021 Hi Althea, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro! VR Verified Reviewer Engineer Management Consulting Used the software for: 2+ years ### "Review vagaro" December 12, 2022 5.0 I like vagaro because it is very easy to use. There are many other apps that you can use for free so that you can do many things for free but some functions are only available in this app which makes it more time-consuming. Vagaro is very important for the team because they can always use it to see and check their time. Pros Vagaro is the best application because you can free transfer all your data from any software for free. You can send more than 1000 emails per month for free. It also has many amazing features like online store marketing, payment process, and everything you need for product delivery, live stream, marketplace, forms, payments, calendar, online booking, etc. Cons I have no complaints about Vagaro, but I think their customer service could improve. Review Source IS Inna S. owner Apparel & Fashion Used the software for: 1-2 years ### "Great system for Nail salon" July 14, 2022 5.0 So far works great for our nail salon with 3 full-time employees and 2 part time employees. Everyone is staying on top of the schedule and its easy for employees and clients. There are so mani other report and dashboard you can run to be on track. Pros Easy to use, able to do online booking and scheduling for multiple artists at the time. Each artist views the most resent schedule and any last min cancelations.Easy check out. Cons I would love to see more customized features when sending a confirmation message, or reminders. Reason for choosing Vagaro calendar view, reports, points system for clients Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) wanted to see transaction history reports and implement a points reward system for clients Review Source Response from Vagaro July 26, 2022 Hello Inna. Thank you for sharing your feedback! You are able to customize your email confirmation message, which you can read about in this article https://support.vagaro.com/hc/en-us/articles/115000439594. If you're looking for customized text message, that would require text marketing, which we also offer! You can learn more about the kinds of campaigns we offer here https://support.vagaro.com/hc/en-us/articles/4412652458779 AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Streamline Your Salon Operations with Vagaro's Integrated Software" June 11, 2023 5.0 My exposure to Vagaro as a pharmaceutical product development and research intern was minimal because it had little to do with my line of work. But I was able to see how salon and spa companies used Vagaro in their daily operations. The software's personnel management and appointment scheduling functions were crucial in optimizing their daily operations. Client involvement was made easier and customer satisfaction increased because to Vagaro's client database and automated communication solutions. Although I just used Vagaro for observational purposes, my experience demonstrated how well the program can manage salon and spa operations. Pros Vagaro provides a number of features that are intended to simplify operation of salons and spas. It is simple to plan appointments, manage staff schedules, and keep track of customer information thanks to its user-friendly layout and intuitive design. Clients can quickly make appointments online with the software, which lessens administrative work. Vagaro's automatic messages and reminders assist in lowering no-show rates and enhancing client interaction. Data-driven decision-making is made possible by the software's powerful reporting and analytics functions, which offer insightful information about business performance. Vagaro also provides integrated marketing and payment processing technologies to improve business operations and customer interaction. Cons Users may occasionally face technical issues or difficulties with Vagaro, which might negatively impact their entire user experience. Although the program has a wide range of functionality, it could not have some specialized features that particular salon or spa businesses need. Some users may experience a high learning curve while accessing sophisticated capabilities, necessitating further training or support. Smaller firms may have financial difficulties due to pricing that can be rather high. Review Source MK Michelle K. Chief Deal Officer Capital Markets Used the software for: 1-2 years ### "Vagaro: Easy to use, Free, Scheduling Anytime" September 13, 2023 3.0 Overall pleasant experience. I have the app on my phone, and it's often the first place I check when needing to schedule an appointment with a salon, acupuncturist, and so forth. Pros I can schedule appointments at any time, day or night, without having to block time in my calendar to make phone calls. I tend to get appointments in weeks earlier than I would otherwise due to the ease of use. Cons Finding the correct service provider could be more efficient. I often have to go into my previous appointments to locate a regularly used provider. It would be nice to have a "favorites" tab or something similar. Review Source CA Cassandra A. Salon owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use / lacking functionality " February 3, 2020 5.0 I used Vagaro for a couple years but got rid of it because of how often their site would crash or freeze. I gave it another try after years with a desktop software because I was looking for a cloud based booking company . It was catostrophic to my salon . They didn’t transfer most of what was promised ( that I paid for) . I spend 3 days transferring all of my own things ( services products etc) then when I ran my payroll was all calculated wrong by hundreds of dollars . No one could tell me why . If is impossible to get a hold of anyone to speak to when you need help and when how do finally they act like they could care less. The functionality and detail just is not there , Pros It was very easy to use and figure out without and specific training . I also like the online booking features and website they give you. Cons There is no ability to void any transaction when a mistake is made . Also their customer service is awful . Also I was led to believe they had a time clock when in actuality their do not unless you make an additional purchase of cards and a swipe machine . Alternatives considered [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) Reason for choosing Vagaro I did not choose it. I ended up using a cloud based version of salon iris . Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) I was looking for a cloud based booking system as opposed to a software one Review Source KS Kasandra S. Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Vagary is great for me business 3 years strong!" December 4, 2023 4.0 I like the app a lot I have a hard time with managing dome things but costumer support is always helpful. Pros I love how quick and easy I can set up and get started Cons That I can’t set up 1099 as class instructors and some of the pricing set ups are extensive to learn and use. Reason for choosing Vagaro It’s was a great setup and affordable for just starting out Review Source CG Carlie G. Owner of Salon Consumer Services Used the software for: Less than 6 months ### "Mediocre and is like Stepping on Legos all day " August 7, 2023 2.0 Poor. Pros I didn’t like it. Just wasn’t up to par with any other systems I’ve used. Cons They were supposed to onboard all our information, that didn’t happen. Client appointments didn’t transfer. Well not all of them. None of our clients points transferred. Which many had earned a ton of points to use for money off later. Customer service is a webchat service that you wait forever for an answer. They need a phone line that has help immediately. Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) The owner switched because Varago was cheap. Poor choice! Review Source Response from Vagaro August 15, 2023 Hi Carlie, we tried to find your business details so that we can investigate this further for you! We have a dedicated import team who works directly with you to confirm that everything gets imported correctly. Our customer service is reachable by phone at 9254641932, email at support@vagaro.com, or through the in-website chat option. It seems like you haven't yet utilized all of our help options, we would love to help you! Whenever convenient please reach out so that we can get this fixed. Our support team is available 24/7. You can find our full support options at www.vagaro.com/pro/contact AP Alivia P. Hairstylist/Owner Cosmetics Used the software for: 6-12 months ### "Vagaro Review " December 14, 2021 5.0 Overall, I enjoy Vagaro and think it is easy to navigate and user friendly. Pros Very self explanatory and you can easily navigate around the app, even for someone who is not tech savvy. Clients have told me it is very simple to book an appointment online as well, even better! Cons Sometimes Vagaro pro on mobile will take a while to load, or will lag. Sometimes it doesn't always save my information when products are updated. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Vagaro More capacity and navigation tools. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) More booking capacity and I can keep everything in one place Review Source EC Elizabeth C. Licensed Massage Therapist Aesthetician Holistic Wellness Provider Health, Wellness and Fitness Used the software for: 2+ years ### "Vagaro 100%!!!" May 29, 2023 5.0 Excellent experience! Confirmation calls, cancelation notifications, consent forms, and intake forms can be quite time consuming. Vagaro has automatic confirmation calls and the cancelation policies are automatically stated at time of booking. Consent and intake forms are sent via email to customers at time of booking so they can fill out and send right back. extremely efficient in time managment! Pros Easy to navigate, extremely friendly and helpful service! Cons Not being able to pull consent forms and intake forms from my previous Vagaro business account. It would be nice to be able to pull the forms and upload them into my current Vagaro business account so I wouldn't have to recreate the forms. Very time consuming. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Vagaro Vagaro has everything I need! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.