# Page 25 | Vagaro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Vagaro the right Medical Spa solution for you? Explore 3639 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153752/Vagaro/reviews --- Vagaro 4.7 (3639) [View alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 25 - Reviews of Vagaro ## Showing most helpful reviews Showing 601-625 of 3639 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YB Yan B. Financial Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Efficient and Feature-Packed: Vagaro Review" May 15, 2023 4.0 My overall experience with Vagaro has been extremely positive. It has significantly streamlined my business operations and enhanced the overall efficiency of my salon. The scheduling features have made it a breeze to manage appointments, and the automated reminders have helped reduce no-shows. The point-of-sale system is robust and integrates seamlessly with my payment processors, making transactions smooth and secure. Furthermore, the marketing tools have allowed me to reach a wider audience and promote my services effectively. Vagaro has truly become an indispensable tool for my business. Pros Vagaro is an excellent program overall, there are a few minor areas for improvement. One aspect I found slightly lacking is the reporting and analytics section. Although it provides essential data, I would appreciate more in-depth insights and customizable reporting options. Additionally, while the customer support team is responsive, there have been a few instances where I experienced slight delays in getting a resolution to my queries. Cons Vagaro is an excellent program overall, there are a few minor areas for improvement. One aspect I found slightly lacking is the reporting and analytics section. Although it provides essential data, I would appreciate more in-depth insights and customizable reporting options. Additionally, while the customer support team is responsive, there have been a few instances where I experienced slight delays in getting a resolution to my queries. Review Source SB Stephanie B. Med Spa Owner Medical Practice Used the software for: 6-12 months ### "ReNew You by Nurse Stephanie " September 27, 2022 5.0 So far, I have had a great overall experience with Vagaro. The EMR and scheduling system is very user friendly. Pros I like the ease of scheduling especially on the app. This allows me to schedule and manage client appointments when I am "on the go", and when I am out of the office. I also love the alerts that I get when an appointment is scheduled. This is most helpful since my med spa is "by appointment only". I like the mobile EHR. I am able to chart on clients and review their charts whenever needed and while I am not in the office which allows me to prepare for my clients in advance. Cons I had a difficult time in the beginning getting acclimated to Vagaro and all of the features but there are informational videos and scheduled webinars that helped me tremendously. Review Source VR Verified Reviewer Enterprise Risk Manager Insurance Used the software for: 2+ years ### "Easy and quick scheduling" August 3, 2022 4.0 Pros I love how accessible and easy this app is to use. It makes it easy to find new places and schedule my appointments all in one place. Cons Some salons and fitness centers are not on the app, but you can submit new places to help grow the application for the future. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) There are more options/places on the vargo app and it's much more user friendly. Review Source Response from Vagaro August 5, 2022 Hello. Thank you for your review. We will share your feedback with our team. VR Verified Reviewer Owner Hospitality Used the software for: I used a free trial ### "Just Vagaro clients can book your appointment " January 9, 2024 3.0 I wasted a lot of time while I set up my account just to learn it is not suitable for the business. Pros Each client MUST create a Vagaro account to book an appointment. What a lousy approach! I just going to lose most of my potential customers. Cons Unfriendly booking process for potential clients. Pushy sales strategy. Reason for choosing Vagaro They offered free trial and support, but it turns in that "every step should be paid" at the very first steps. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square Up is a pretty complicated system, with strong payment processing, but Appointments still need development and better integration into the whole system. Review Source VG Vika G. Spa owner/massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Bes booking software for a day spa" April 14, 2020 5.0 We are hands down, head of heels in love with Vagaro. It made a world of difference in how we run our spa business and added comfort of knowing that the technological part works great. We feel fortunate to work with a progressive, development driven and customer oriented company. Pros The software is intuitive and very easy to navigate. The layout and size of the font is easy on the eyes. We love how quickly we can setup new services and classes including the integration with Zoom that allows us to have live streaming sessions. The reports are amazing and provide great analytical support. And to top it all off, the customer services is outstanding. All of our questions and issues are solved quickly and effectively. One last thing, Vagaro is development oriented software, they continuously improve their product and they care about implementing new features which improve user experience. Cons The software does not allow to create rooms (as separate from resources ) when doing the scheduling and that poses a bit of difficulty, particularly when a room can be used for couples services and individual services. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Vagaro I think it was a good feeling after we got off the phone with Vagaro representative and when we explore the software a bit during the trial period. Review Source Response from Vagaro April 22, 2020 Hi Vika, we greatly appreciate your kind review. Thank you for letting us know what you love about Vagaro! HF Hannah F. Personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Vagaro can't be beat" August 16, 2022 5.0 I have no cons. I've had a great experience and love when other service providers use this app too. Pros I love the ease, organization and simplicity. The app lays out my schedule and automatically sends reminders to my clients so I don't have to manually do so Cons It is a little expensive, but it is certainly worth it. Review Source Response from Vagaro October 10, 2022 Thank you for the awesome feedback! We strive to make the software as easy as possible for businesses to use and be successful with! Deanna M. Center Administrator Hospital & Health Care Used the software for: 6-12 months ### "Package function is not clear and you cannot check out the package without assigning people" May 4, 2018 4.0 Pros Scheduling a single service or checking out a product is easy. Clients report having an easy time booking themselves online. Cons Felt like the customer service rep always tells us to refer to the webinars. Not very helpful. Don't like the complexity of the packaging. Cannot assign commissions to assist with payroll management. Review Source Response from Vagaro May 9, 2018 The Package function was designed to group individual service types together so a discount can be given for purchasing more than one at a time. Packages can be made on-the-fly or preset for fast and easy addition to the customer's Checkout. Each Package must be applied to a customer profile. This is done so that when a customer comes in for a service, the Package counter is immediately decreased upon Checkout. We have detailed information on our Support Forum to help our customers learn how to sell them. https://support.vagaro.com/hc/en-us/articles/204348000 https://support.vagaro.com/hc/en-us/articles/115003443793 Our Support department does a great job of educating customers once the general tutorial has been given. We regularly suggest our customers take the live webinar or view one of the past sessions to have an overview of how the software functions. After a general knowledge has been grasped, we are happy to go into more detail to tailor Vagaro functions to different biz models Daniel Francisco R. Promotor de Servicios Banking Used the software for: 1-2 years ### "Vagaro for office workers" May 8, 2023 4.0 Overall, Vagaro is generally well-regarded by developers who use it. Its user-friendly interface, flexibility, and customer support make it a popular choice for businesses in the salon and spa industry. However, its limited API, lack of certain features, and occasional performance issues may be drawbacks for some users. Pros I Like that this platform offers a lot of flexibility in terms of customization and integration. Developers can customize the platform to fit their needs and integrate it with other tools and services. Cons While Vagaro offers a lot of features, I feel that the platform is missing certain key features that would make it even more useful. Review Source BS Belinda S. Owner Operator Health, Wellness and Fitness Used the software for: 6-12 months ### "Double the features, half the price" July 13, 2020 5.0 I am so happy I switched to Vagaro. My last program had half the features and was twice as expensive. Vagaro is an all in one program that makes everything easy both for me the operator and my clients. Also, when COVID hit and we all closed for 12 weeks, Vagaro proactively lowered (halved) the cost for everyone in good faith, until we could reopen again. This helped us out so much. I felt this was forward thinking, very supportive and generous. Pros I love the ease of use; from set up, to online booking functionality, the online marketing is simple and easy to set up, the cost is extremely competitive, there are many extra features plus helpful articles, tips and advice that comes out regularly. Cons I just wish that I had switched to it sooner. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Firstly Mindbody doubled my monthly membership with no notice, and no explanation. They also disabled some features I already had and told me I had to pay to keep them! I started to look around and could not believe what Vagaro were offering for less than half the price of Mindbody. I switched to Vagao ASAP. They helped with the transfer of my data and made the whole thing a breeze. I wish I had switched years ago! Review Source Response from Vagaro July 31, 2020 Hi Belinda, we just wanted to thank you for your kind feedback! We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses! Your wonderful comments mean so much to us! HM Heather M. Shop owner Hospitality Used the software for: 6-12 months ### "Two time user" June 20, 2022 5.0 Pros I recently switched back to vagaro, they added some features that I wanted and decided of all the scheduling software I’ve tried, with the updates, this is the best solution out there. Easy to use, almost every option I need or want and pricing is comparable with others. Cons The pos tablet is expensive and often freezes, but the software itself is great! Alternatives considered [Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Reason for choosing Vagaro The option to have both booth renters and commission employees Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) I didn’t like DaySmart at all Review Source Response from Vagaro July 26, 2022 Hello Heather. We appreciate your feedback. Thanks for the kind words! If you're still experiencing issues with the POS freezing, please reach out to support@vagaro.com. MR Mary R. Hair Stylist Consumer Services Used the software for: 2+ years ### "Grow with Vagaro" February 20, 2022 5.0 Vagaro is proactive. Pros Everything is available for you to level up and transition smoothly into or out of your profession. You can change career paths, locations and more. Use basic upgrades and pivot to fit your needs. Cons Nothing is wrong with the software. I must push myself to use more features. Review Source Response from Vagaro July 26, 2022 Hello Mary. Thank you for taking the time to share your great experience! Feel free to take advantage of our free webinars here https://support.vagaro.com/hc/en-us/articles/360000356233 if you want to learn more about using our features. GD Gabrielle D. Hairdresser Consumer Services Used the software for: 6-12 months ### "Love Vagaro!" March 29, 2023 5.0 i was unable to afford a great booking system before, but with vagaro i feel like i am getting the most out of my money and for such an affordable, reasonable price Pros I love how you can access it anywhere on any device, I love how clients can book themselves and it offers you pricing for each service. Cons i dont have anything i like least about it, i think its the best scheduling system i have used Reason for choosing Vagaro price and options offered Review Source HJ Holly J. Spiritual Life Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Vagaro is Worth It" February 26, 2023 5.0 I find vagaro amazing and will continue to use it as my business grows. Pros I have used other POS software in the past and have to say Vagaro is the best. It is so easy to use, it offers all the features you need and more, it is a great system. Cons The website feature needs to be better. There isn't a ton of options with that, so I use another website service. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I left my old business and started a new one and went looking for a POS system that offered all that I needed and Vagaro was it. Vagaro is also so much more affordable than either of those systems and those other systems don't offer the same features. Review Source KH Kristy H. Master Stylist Cosmetics Used the software for: 2+ years ### "Kristy’s 4 year review " January 15, 2021 5.0 I have always had a good experience mostly I have not switch because I do not like change but being that square is free I am thinking about it I think you should do more free giveaways like he did during the Covid time so that people don’t wanna switch to a Free software there’s too much free stuff out there Pros Convenience for clients and marketing options calendar for work and personal life Cons Cons are if your online site is not updated a client can book with all your knowledge because you don’t always get the notifications it should be an SMS notification at least that you have to confirm not an email Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Vagaro Because it’s free and it’s my processing company I don’t use the processing company with your software Review Source Response from Vagaro January 27, 2021 Hi Kristy, we greatly appreciate your kind review. Thank you for letting us know what you think about Vagaro! HC Heather C. Esthetician Consumer Goods Used the software for: 1-2 years ### "great system" December 4, 2023 5.0 amazing easy to use easy to call and talk to a person for support Pros easy to use easy for clients its the best out there for the price and everything its dose Cons I like everything I don't have any complaints Review Source JW Jacob W. Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Massage Therapy Entrepreneur" June 14, 2022 5.0 I have been using Vagaro for almost 2 years and have had 0 issues and 0 complaints. Pros This software was extremely beneficial as I started my own business. Customer support was amazing, the functions and different options Vagaro offers allowed me to tailor my business exactly the way I wanted it to run. I would highly recommend this for any massage therapist looking to go out on their own. Cons Honestly, nothing. Everything I have used from Vagaro has been awesome. Sometimes the software updates are a little annoying but nothing to complain about. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Vagaro All the different options Vagaro offered as well as the price. Review Source Response from Vagaro July 5, 2022 Hello Jacob. Thank you for the comments. We appreciate your kind words. aW angie W. cosmetologist Consumer Services Used the software for: 2+ years ### "all around great program" December 4, 2023 5.0 Pros its easy to use and had everything you need to run a business Cons The only thing i dont like is that the catagorys bein premade you have to select services Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Review Source SK Sara K. Brow Tech Consumer Goods Used the software for: 2+ years ### "DOPE ASS APP!" January 22, 2024 5.0 It WORKS! I used to use square and that the worst application ever. Pros It's super easy for myself and useres to book apps and update all information. Cons It's way to expensive for one usr. Not to happy about that. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) It SUCKS on EVERY level. Kicks me out of the system. Review Source john wangai G. Agronomist Farming Used the software for: Less than 6 months ### "My review" May 19, 2023 5.0 I am able to create a balance sheet and a statement of financial performance Pros The product is easy to navigate since it is not complicated. Cons almost all features required for the app to function well are there and easy to navigate Review Source Markell D. Medical Claims Specialists Hospital & Health Care Used the software for: 2+ years ### "Happy Stylist and Customer" June 1, 2023 4.0 Pros The ease of use, it wasn’t a headache trying to use the program. Cons I haven’t had the chance to dislike anything about Vagaro just yet. Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) It was just better for what I needed for my business. Review Source KF Kim F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Software for Yoga Studios" November 12, 2021 5.0 I had some major concerns out of the gate but after calling, and speaking with a few representatives, my issues were solved. I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price. Pros The software offers the functionality that I mainly need to run my business. I like how easy it is for students to sign up and purchase packages. Cons It would be best if the student/customer was prompted to buy a package or membership, as they booked a class. Instead, you have to give each class a price (like a drop-in class) and let them buy that single class or hope that they discover the packages/membership page before that. Also, some of the wording during the booking process for customers could be changed or deleted all together. I also feel the dashboard, on the backend, is a bit busy and could use some navigational rework to be more use case friendly. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Vagaro Less expensive and I don't like the calendar app that Mindbody offers. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Needed more functionality at a lower price point. Review Source LW Lisa W. Used the software for: ### "Honest And Mediocre Review" January 30, 2017 3.0 This software appears to be more suitable for an individual, not a day spa. While the cost is probably the best out there, their system is limiting to a day spa or other multi-staffed entity that wants to operate at a higher level. I really think Vagaro has great potential and they have great ideas & features. For example, I like the fact that you don't have to have an outside company for your email lists and you can also send custom emails & newsletters within their system of templates that are included. I also love their mobile app, very easy & simple, customers love it too! They have customer service available some on weekends & evenings too. There are other customer Service managers who truly knows good customer service. I wish they were all consistently good & customer oriented. I also like that their merchant processing is simple & in-house, and you only get charged one fee, nothing hidden. However, I don't like the non-swiped card fee as I think it's too high. I know they're always working on improving the system and I do believe in a few years it will get much better, hopefully. I think if they were to listen to customers like me, then it will. Again, they have great potential, but I am in the process of leaving them because my business is needing those features & improvements right now. Pros Pricing is excellent. Cons Does not do much of what I want it to do. It is very very basic and probably over-simplified. For example, if you have spa packages that contain more than 3 treatments, the system won't allow it and you cannot sell your packages online. If you want to sell memberships, it's too basic & limiting in many ways, but one example is that members cannot share or you can't have particular other features. I also highly feel that their colors are very ugly, limiting and odd, meaning they don't even produce the most basic spa type or beautiful colors to use. Flamingo pink and dirty green are not ideal spa colors. I've seen our customers complain and not want to use their online gift certificates so they drove in to get our more beautiful ones at the spa. I have felt sometimes that their customer service is lacking, sometimes unknowledgeable & borderline rude people, including the manager who was very rude & actually lied to me. Review Source EHT Esther Hillner T. Horse trainer Professional Training & Coaching Used the software for: 2+ years ### "Love the Vagaro online system " August 2, 2021 5.0 Over all Vagaro has saved me so much time with book keeping and scheduling. Pros It's very user friendly, easy to do invoices, keep track of appointments, no show, cancelations. My clients love it as its easy for them to use, to confirm or cancel appointments or access the calendar to schedule appointments. I've used 4 other programs and found that this covers all bases of my business. Cons Not sure if it was my new phone, but had some problems updating the calendar from my phone and mobile appt and not showing up on the systems. When people use the covid pay option i don't get a receipt to confirm their payment nor was it closing out their invoice so had to do it manually. Review Source SM Shaina M. Stylist/Makeup Artist Cosmetics Used the software for: 1-2 years ### "Best software for salons for the money" July 22, 2020 5.0 Really great for the price. Pros I love that I'm able to double book clients finally with no hassles. I have a user friendly app my clients are able to schedule themselves anytime they'd like. Also I love that I can scan my inventory w/ my phone and get them checkout fast! Like the inventory is saved and managed well. Cons Customer service isn't always available to help after hours with questions. Wish it had more choices to make more aesthetically pleasing to the eye with the design of the app, softer more feminine look would be nice/more color range maybe? Really wish it kept track of deductions!!!!! I have to pay for quickbooks to keep track of all my deductions for my business. That would be icing on the cake if it had that addition! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Vagaro I ultimately choose Vagaro over Mindbody because of the price and the option of double booking. Inventory was a must for me as well with the Vagaro.....so much more reasonable for a booth renter! Review Source Response from Vagaro August 12, 2020 Hi Shaina, thank you so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software. Thanks for being a Vagaro Business! VR Verified Reviewer Import and export Pharmaceuticals Used the software for: Less than 6 months ### "I strong suggest vergaro" July 21, 2023 5.0 Very good Easy-to-use Amazing in business help Pros Reasonable priceEasy useUpdated I 💪 strong suggest it Cons NothingIt gave me all I need So price fare enough to value Review Source Similar Products Featured ## Related categories [Scheduling](https://www.capterra.com/scheduling-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Salon](https://www.capterra.com/salon-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.