# Page 61 | Vagaro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is Vagaro the right Spa solution for you? Explore 3628 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153752/Vagaro/reviews

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Vagaro

4.7 (3628)

[View alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 22nd, 2026

# Page 61 - Reviews of Vagaro

## Showing most helpful reviews

Showing 1501-1525 of 3628 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Camila R.  
Administradora  
Cosmetics  
Used the software for: 1-2 years

### "Super recomendo "

April 25, 2023

5.0

Pros

Ótimo em tudo,me ajuda muito nos meus afazeres.

Cons

Não tenho do que reclamar,me ajuda no que preciso

Review Source

NL

Nicolle L.  
Owner/Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Made my life easier"

November 24, 2021

5.0

Over all I love this product. Its easy to use and plenty of helpful videos if you get stuck.

Pros

I switched from clinicsense to vagaro a couple months ago. I pay the same as I did with clinicsense but I get more out of it. I absolutely love vagaro. It helps me manage my business better.

Cons

I am having trouble with the intake form portion on this product. Its easy to make your own but I am not sure how to send it out or print. However I am still new to this product so I can't dock them yet. I also paid for a card reader with a doc and they sent me the free reader instead and charged me. Other than that no complaints.

Review Source

JC

Joanna C.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Top product and very reliable "

November 5, 2019

5.0

We been using Vagaro for years and I get my monies worth with all the services the software provides. They are always adding new features and i have to say that ever since we been using this software it has never crash or stop working, very reliable.

Pros

It is very easy to use and normally takes a few minutes to train our staff. I like that is designed for the beauty industry business so everything you need is there. Customer service is the best, getting a rep on the phone has never been easier. The mobile version is also simple to use and clients love all auto reminders sent by the system.

Cons

My suggestion would be to upgrade the POS system with the ability to use pin codes when using debit cards as this might help save on the transaction cost.

Review Source

DB

Debbie B.  
  
  
Used the software for: 2+ years

### "Life Changing Salon Appointment Booking System"

August 28, 2018

5.0

Pros

I love everything about it. EVERYTHING. They are constantly making changes to make it better. They come up with things I would have ever thought of using. I love it.

Cons

No con's. I have not come across anything that I don't like. There online chat is wonderful if I ever have any questions.

Review Source

HA

Heather A.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Great Service"

September 27, 2023

5.0

Pros

Customer service is great. Always fast convenient. Walks me through step by step!!!!

Cons

That is, its computer based, and I hate computers.

Review Source

GK

Grayson K.  
Biomedical Engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for scheduling appointments"

November 3, 2022

5.0

Pros

It's easy to use and great to schedule an appointments

Cons

Notifications are sometimes annoying and come from too many sources by default.

Review Source

Mike K.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review of Vagaro software"

February 16, 2023

4.0

For salons, spas, and other companies searching for an all-in-one solution, Vagaro is a fantastic option.

Pros

Simple client scheduling, subscriptions, plans, and email marketing. I also appreciate the fact that each therapist is allowed to operate independently and receive their own compensation.

Cons

It was difficult for me to refresh the page and navigate to another website. I occasionally became distracted since there was a lot of advertising for different businesses.

Review Source

SL

Salena L.  
Esthetician  
Cosmetics  
Used the software for: 2+ years

### "Best salon booking ever!"

April 20, 2019

5.0

The experience has and will always be great! We have been using this app for years and never had a problem!

Pros

Vagaro is simple and easy to use! We love the reminder text option they have, all of our clients rely on that to not miss their appointments!

Cons

nothing to dislike! This app does what you would need it too.

Review Source

mL

megan L.  
salon studio owner (booth rent)  
Cosmetics  
Used the software for: 2+ years

### "i've used it since spring 2014 and do not plan on switching, unless... (read cons)"

July 27, 2017

4.0

Pros

costseems reasonable, the text reminders to clients are very convenient. i like that it's pretty customizable

Cons

THE DESKTOP SITE IS HORRIBLE ON THE CHECK OUT SCREEN!!! i have already gone in a couple of times on the request page and asked for them to make it as good as the mobile app for us desktop users, but to no avail. if i come across a system that does this better than vagaro i will change to it. will have a chance to explore other option in the months of sept and oct...

Review Source

JA

Joseph A.  
Owner  
Retail  
Used the software for: 2+ years

### "Near perfect"

April 18, 2019

5.0

Pretty great, been very happy after trying out 15 other options!

Pros

they constantly add stuff! been a user 3 years now and its the best out there

Cons

duplicate clients, it a giant mess with the auto facebook and gmail log in options, i have some clients with 4 profiles! and the merge feature DOES NOT WORK

Review Source

EG

Erica G.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "the best buisness app so far"

November 3, 2023

5.0

Pros

I love how easy it is to use the app so far. and i love that it comes with tutorials incase you get stuck on something.

Cons

i would love to see a tanning program on vagaro

Review Source

KG

Kaitlyn G.  
Enterprise SDR  
Information Technology and Services  
Used the software for: 2+ years

### "Vagaro is your Appointment Booking Tool!"

July 18, 2022

5.0

Pros

Way easier than using Calendly. Sends you prompt reminders before your appointment to keep everyone accountable.

Cons

The fact that we don’t have Vagaro integrated with our crm apps, I love using Vagaro!

Review Source

Response from Vagaro

July 26, 2022

Hello Kaitlyn. Thanks for the review! Vagaro has client relationship management built into its software, but if you find a feature in apps that we don't have yet, please feel free to share it as a feature request by following the steps in this article: https://support.vagaro.com/hc/en-us/articles/360021060374

DM

Dahlia M.  
Partner  
Retail  
Used the software for: 1-2 years

### "Vagaro"

April 21, 2021

5.0

I haven't had any issues with Vagaro. I can add and remove employees without any problems. The stylist can view their schedule anytime and receive notifications when front desk adds to their schedule.

Pros

I like that I can create my own services and descriptions or use what's already setup

Cons

I can only print daily schedules. I would like to print out the schedule for the week.

Review Source

Response from Vagaro

April 24, 2021

Hi Dahlia, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

Jérôme Y.  
Gestion clientèle  
Telecommunications  
Used the software for: Less than 6 months

### "Destiné aux locataires"

September 18, 2023

4.0

Pros

Vagaro est un logiciel de salon facile à utiliser et permet le traitement des paiements, la gestion de la clientèle et des employés avec des fonctionnalités fiable.

Cons

Certains fonctionnalités peuvent être amélioré pour une meilleure utilisation.

Review Source

CJ

CJ J.  
Self employed Lash Artist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Makes my job much easier"

July 14, 2019

5.0

Pros

I like how easy it is to get everyone booked. I enjoy the layout of the calendar so I can easily see my appointments for the day. I like that it keeps track of everything for me. I can check out my clients right from vagaro and I can easily print or download reports. It really makes being self employed so much easier.

Cons

It is kind of pricey when another easily available app does the samething except the website for a much lower cost.

Review Source

AC

Alessandro C.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great software, some room for improvement"

January 25, 2020

4.0

Great tech support

Pros

Ease of use, completeness, customer relationship management platform, inventory mgmt

Cons

Sporadic glitches, speed, some functions are not working on iPads

Alternatives considered

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Schedulista](https://www.capterra.com/p/143948/Schedulista/)

Reason for choosing Vagaro

Simplicity, integration of different functions between CRM and POS

Review Source

EJ

Erin J.  
Salon Owner  
Human Resources  
Used the software for: 2+ years

### "Salon Review"

November 2, 2016

4.0

Vagaro is a great system. I enjoy using this system to keep my entire salon in order, and I recommend this system to all of my booth renters. The only complaint that I have is the updating that takes place during the day at random times, which causes me not to be able to view my schedule and customers. I also have the vagaro app which is helpful for on the go scheduling and my receptionist does also to help make appointments. Vagaro is worth the money!

Pros

The ease of navigation, quality of the service and the organization of the app itself.

Cons

Some slowness and random updates

Review Source

AM

Alicen M.  
Esthetician  
Cosmetics  
Used the software for: Less than 6 months

### "Vagaro Review "

August 12, 2021

5.0

Amazing!

Pros

I like how easy it is for me to schedule and rebook clients, I also love how easy it is to navigate in comparison to other apps/booking systems.

Cons

I don't have any cons currently! I have only been using Vagaro for aprox 6 months!

Reason for choosing Vagaro

I read the reviews!

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

I needed something more efficient!

Review Source

SC

Shani C.  
Owner, Stylist, LMT  
  
Used the software for: 2+ years

### "Six years self-employed, Five w/ Vagaro"

August 31, 2016

4.0

I've used Vagaro for nearly 5 years and have really appreciated the ease at which the system allows me to operate and track my business.

Pros

Easily helps you track your appointments AND your business. I print my reports at tax time and the hardest part of my job is done.

Cons

The occasional system outages could be handled with a little more communication. Due to the lack of HIPAA compliance, I will be switching to another online schedule app as I get closer to starting my acupuncture practice next spring.

Review Source

NM

Nikki M.  
Owner  
Retail  
Used the software for: 2+ years

### "Great Program"

August 15, 2019

5.0

Pros

mobile capabilities, its easy to use and average credit card fees

Cons

point system, not able to upload images of clients before and after to their client profile to keep track of color changes. but love the notes section.

Review Source

sK

sophirian K.  
owner  
Consumer Services  
Used the software for: 2+ years

### "I LOVE VAGARO!"

January 15, 2017

5.0

Ever since I started using Vagaro about 5 years ago, it has been so user friendly and helpful in my business. My clients love it. I love the text notifications to help not only myself and my team but help my clients stay on top of our time management. Time is so important so why not invest some money into saving time by using a system like Vagaro to help keep organized? I love Vagaro.

Pros

It is user friendly. It is fast and easy. It helps manage everyone to be on time.

Cons

The emails can't be input once you delete their old account containing their same email.

Review Source

LR

Lorri R.  
Salon Owner  
  
Used the software for: 2+ years

### "My salon has been using Vagaro servicing for a few years now and we just love it!"

December 24, 2018

5.0

Pros

My favorite feature about Vagaro is that I have my clients information and scheduling everywhere I go via my laptop and mobile phone. This makes it to where I never miss an opportunity to schedule a client or check in to make sure I'm not missing an appointment.

Cons

When it is down, of which is very rarely, it makes it very difficult to see what has been scheduled.

Review Source

RW

Robin W.  
Owner  
  
Used the software for: 2+ years

### "I LOVE VAGARO!!!!"

September 2, 2016

5.0

I've been a Vagaro Subscriber since the very beginning, and I have loved it! My clients love the reminders and love booking on line also. Vagaro keeps me happy and organized!

Pros

It's very simple to use, not much learning curve because it's intuitive.

Cons

I would love to see my clients name attached to each color formula that I write or in side of the file, also a client history of their last few appointments and what they paid (on my phone ap) would be helpful as I find myself looking back and that takes time.

Review Source

KS

Kinosha S.  
Owner / Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Vagaro is recommended - Give a Try"

April 15, 2021

4.0

It was a 8/10

Pros

I like the professional view and the ease with integration

Cons

It was slightly harder to set up personal training packages...

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Vagaro

To see what was going on with Vagaro

Review Source

Response from Vagaro

April 16, 2021

"Hi Kinosha, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

TM

Toni M.  
Owner  
Design  
Used the software for: 2+ years

### "Love how easy this program is to keep my salon going smoothly!!!"

August 1, 2017

5.0

simple and easy!! I don't have to work hard to figure things out.

Pros

So easy to use, not super expensive! most of the things I need to find out is easy with the help button, or just check things out and I can find what I'm looking for. I have checked out many other companies but keep coming back to Vagaro. Why change a good thing!!

Cons

I wish that I could sync my vagaro calender with my cell phone. I have tried but have not been able to do that. other than that, its a great program.

Review Source

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