# Page 80 | Vagaro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is Vagaro the right Medical Spa solution for you? Explore 3632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153752/Vagaro/reviews

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Vagaro

4.7 (3632)

[View alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 80 - Reviews of Vagaro

## Showing most helpful reviews

Showing 1976-2000 of 3632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Elaine G.  
Owner  
  
Used the software for: 2+ years

### "Excellent App for Hairstylists"

February 22, 2017

5.0

I have used this app now for almost 2 years, and absolutely love it! I am much more organized, and know where my profit and loss is at any time of the year, due to the very well organized and designed reports.

Pros

Ease of use, well organized.

Cons

Not able to share pages or my calendar easily with my co-worker.

Review Source

JF

Jamie F.  
Policy and programs manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Scheduling made simple and essy! "

July 21, 2021

5.0

Vagaro has been a life saver for scheduling and remembering appointments!

Pros

It is so easy to make, track, cancel and change appointments at any time. It keeps me highly organized and ease of use is great!

Cons

My only complaint is which appointments automatically showed up on the homepage rather than having to go into your appointment using the side bar.

Review Source

MA

Maria A.  
Phlebotomy Technician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Vagaro is so convenient! "

November 20, 2023

5.0

Pros

I love Vagaro! When I am in the need of a good massage or to go to the beauty salon, I can easily log in and find the nearest or best reviewed place in my area. I was able to find my Eyebrow Specialist through Vagaro and I am glad I went I was able to find her! Vagaro makes everything super convenient! I would recommend this to anyone.

Cons

I would not change anything about Vagaro. I had a pleasant experience!

Review Source

TB

Tamika B.  
Hairstylist  
Consumer Services  
Used the software for: 1-2 years

### "Easy Peasy"

September 16, 2016

5.0

My experience has been great! The system has allowed me to run my business more efficiently. The clients love the ease of scheduling 24/7.

Pros

My favorite feature of the Vagaro system is being able to see snapshots of my business by using the Dashboard. I like that I can run specific reports based on what I'm wanting.

Cons

I wish there was a waitlist clients could get on and then be automatically notified when an available appointment opens up.

Review Source

YM

Yarely M.  
Owner/Esthetician  
  
Used the software for: 2+ years

### "awesome software!"

September 17, 2016

5.0

I am a solo esthetician running a striving beauty boutique, Vagaro has been such a blessing!! it has really simplify my life! Clients always give me such positive feedback on how easy it is to use it, they love the automatic reminders. I have been using it for 3 years and I have never had an issue, love love!! Thank you Vagary!!

Review Source

MC

Miranda C.  
founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "great app"

October 12, 2019

5.0

Pros

easy to transfer everything over from my old Shopify account. they even have a free service to transfer all clients and products which made the transition even better

Cons

not able to put a free shipping discount

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Vagaro

even though shedul is free I wasn't able to charge a deposit when clients booked.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Shopify has hidden charges

Review Source

KP

Kimberly P.  
Salon Owner and stylist  
Retail  
Used the software for: 1-2 years

### "Easy use, Great customer service "

March 17, 2017

5.0

I enjoy the website very much. I love how easy it is to use and how organized it keeps all my information, Client profiles, income, and inventory all in one place. I just started using the merchant services as well and I love that it is comparable to square and just as easy. Any time I have had difficulty the vagaro customer service team is always there to help and friendly. I feel vagaro is reasonably priced and worth every penny.

Pros

How easy it is to operate.

Cons

There isn't a tip calculator on the receipt.

Review Source

kM

kate M.  
Owner/Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing Software"

September 6, 2021

5.0

The ease of use decreased my stress levels by over 50%

Pros

The ease of use, value for the money, and wonderful customer service sold me on day one :)

Cons

I have nothing to complain about so far........

Reason for choosing Vagaro

I looked at many, but the customer service absolutely sold me.

Review Source

ST

Starr T.  
owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Best software for the money"

May 7, 2020

5.0

We have gained 10x more new clients/patients than with our old software.

Pros

The ease that clients can schedule online. Brand name recognition for clients. They use vagaro to schedule other appointments so transitioning to this platform from our old one was very helpful.

Cons

There is a learning curve that is a little difficult at first as it is very detailed software program.

Review Source

Response from Vagaro

May 21, 2020

Hi Starr, thank you so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software. Thanks for being a Vagaro Business!

WH

Wayne H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product but didn't work for us. "

July 16, 2022

5.0

Pros

Great price for what they offer. Appointment reminders are great and people show up a lot more because of it. Very robust and has a ton of features.

Cons

It didn't work for our chiropractic clinic unfortunately. Although it allowed us to do SOAP notes it wasn't quite what we needed and ended up being difficult to use.

Review Source

Response from Vagaro

July 26, 2022

Hello Wayne. We appreciate your feedback. If you would like, please share your ideas on how to improve our software by submitting a feature request, which you can do by following the steps in this article: https://support.vagaro.com/hc/en-us/articles/360021060374

NU

Natalie U.  
Owner/Esthetician  
  
Used the software for: 2+ years

### "Vagaro has changed my life since going into business for myself. "

November 8, 2017

5.0

Pros

It has so many features and keeps me organized. I can see past appointments, inventory and keep my personal events on the calendar.

Cons

Sometimes it says there are multiple people with the same email and won't let me book them. I can't merge them either

Review Source

SS

Stephen S.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Happy Vagaro user"

March 1, 2021

5.0

Very good on all points.

Pros

Simplicity, reliability for cost. Ease of use,

Cons

Problem sending pdf by text to non iPhone mobiles.

Review Source

Response from Vagaro

March 9, 2021

Hi Stephen, thank you so much for your feedback. We greatly appreciate it and are so happy to have you as a Business on Vagaro!

AR

Aharia R.  
Owner/Cosmetologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EXCELLENCE "

October 25, 2016

5.0

Vagaro goes above and beyond to make sure that customers are satisfied! I've been using Vagaro now for quite sometime now and I've been able to cater to my clientele with the upmost highest level of excellence! I wouldn't trade Vagaro for nothing in the world!

Pros

I like that things are automatically done for you!

Review Source

VR

Verified Reviewer  
Esthetician  
Consumer Services  
Used the software for: 6-12 months

### "Vagaro is the Best"

March 2, 2020

5.0

Vagaro software is being a life safer for me. Organizing my sales, and appointments. My account loves this program

Pros

My clients love this program. The ease of using Vagaro is my favorite part

Cons

The cost of all the add ons was disturbing to me.

Reason for choosing Vagaro

it was refered to my by another Vagaro user.

Review Source

Response from Vagaro

March 3, 2020

Hello, thank you so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software

mE

monica E.  
stylist, owner  
  
Used the software for: 2+ years

### "easy to navigate, great support"

October 18, 2017

5.0

ease in managing customers

Pros

very simple to use, solves all your salon needs from booking , merchant processing and inventory management

Cons

customers would like to book multiple appointments without restarting whole booking process, sometimes not customer friendly

Review Source

NV

Nena V.  
RMT, Spa Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use for both business owner and client."

July 27, 2017

4.0

More clientele as it is widely used in our city.

Pros

The mobile app makes it easy for my clients to use and access information. I like that I can customize my interface and incorporate a link onto my website that works smoothly.

Cons

Price might be a bit high but not terrible. Sometimes I get double the notifications for an appointment that I have already accepted. But not that crucial. I will still use it for my business.

Review Source

NK

Norma K.  
Owner/Operator  
  
Used the software for: 1-2 years

### "Best Tool Ever!"

September 2, 2016

5.0

I love it, and my clients all love how easy it is to book their appointments when they want to, and the reminders they receive.

Pros

I don't have to call to remind clients of their appointments. they receive a reminder, text or email from Vagaro. They can book on line.

Cons

Only problem I have had is when I get a client who is also seeing someone else who uses Vagaro, can't set up email. But I contact the Vagaro, and it is fixed, immediately.

Review Source

FD

France D.  
OWNER  
Consumer Services  
Used the software for: Less than 6 months

### "Easy to Use"

September 25, 2021

5.0

Excellent software and customer service is amazing!!

Pros

I like the ease of setting up services and the calendar. Ability to create general forms etc.

Cons

It is lacking the option to send a Covid Screening form to the client the day before their appt. Needs to have a feature button or automatic send 24 hrs to the customer prior to visit.

Reason for choosing Vagaro

I likes the ability to create various services with control over booking. Like the graphics and ease of use.

Review Source

AMW

Ann Marie W.  
Manager/ Owner  
Cosmetics  
Used the software for: 2+ years

### "LOVE IT!!!"

September 19, 2017

5.0

Pros

To access it one the phone is great!! you can book anywhere! We have been using it for over 2 years and super pleased!

Cons

The updates sometimes will not allow you to sign in during a particular timeframe, but other than that- We are super happy with it!

Review Source

RS

Reme S.  
Finance and Marketing Supervisior  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Customer for One Year"

November 14, 2016

5.0

We have been partnered with Vagaro for a year and our Salon is thriving. Clients love the text reminders and we love the payroll function. Clean and easy interface to use. I would highly recommend Vagaro to any salon. Plus clients can book using Google side panel when searching for a salon.

Pros

Clean and easy interface. Great features.

Cons

Too many notifications, sometimes i would switch times for like 30 mins and clients wold get notified and complian we send out too many.

Review Source

LH

Lori H.  
Owner  
  
Used the software for: 2+ years

### "Does it all"

November 5, 2016

5.0

I have been using Vagaro for a few years now, and love it. It is easy to set up, simple to use! Everything in one place. My clients book on line with EASE! No more not trusting them to book their own appointments!

Pros

Very easy to set up and use

Cons

If something isn't programmed I cannot over-ride it.

Review Source

BE

Buffie E.  
Owner/Operator  
Consumer Services  
Used the software for: 2+ years

### "VagaroPro is amazing!"

April 25, 2019

5.0

I am able to book appointments no matter where I am. My clients can book online on their own which really frees up a lot of time for me. My clients LOVE the text notifications and reminders.

Pros

What I like the most is the customer ease and convenience.

Cons

Not sure I have any issues or anything I like least.

Review Source

aM

andreea M.  
stylist  
  
Used the software for: 2+ years

### "its good for minimalistic stuff"

October 12, 2017

3.0

Pros

I can do more than what I'm doing now, its not on paper. thank you I have nothing eles this is why ppl don't do reviews.

Cons

the gift certificate stuff I hate it all need new ones should do a lot more with that stuff. the new format isn't my fav either

Review Source

IG

India G.  
Owner  
Retail  
Used the software for: 2+ years

### "The best salon software EVER!!!!"

August 31, 2016

5.0

I had Millenium and I found Vagaro to be just as good. I have been with Vagaro since they started, I met them at the IBS Show in New York.

Pros

Always updating to make sure we stay afloat with technology.

Cons

I wish the email marketing would show when customers opened or viewed the email.

Review Source

EZ

Emma Z.  
Gemologist  
Wholesale  
Used the software for: Less than 6 months

### "Vagaro for Appointments "

April 12, 2023

5.0

Easy to use for your phone and easy to schedule any appointments

Pros

It is very easy to use the service when you were scheduling your health and beauty appointments all in one space

Cons

No complaints and is straightforward. It has all the health and beauty treatments you need in one space.

Review Source

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