--- title: "Vagaro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vagaro Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/153752/Vagaro/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Vagaro Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vagaro ## What is Vagaro? Vagaro® beauty, wellness & fitness appointment scheduling software makes managing your busy scheduling easier. Trusted by +220,000 beauty & wellness professionals like you! Manage appointments from your computer or phone and manage clients from anywhere. Get booked on our FREE marketplace, where millions of people are looking for services like yours. Send automated reminders & emails. Securely process payments. Start your FREE 1 month trial. ## What is Vagaro used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Overall rating Based on 3,690 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Pros & cons Streamlined daily operations Automated appointment notifications Frequent technical disruptions Restrictive and confusing payments Starting price $23.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Chiropractic / 2026 - Fitness / 2026 - Medical Spa / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Salon / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Vagaro alternatives Highest Rated [4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (681)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/) ## FAQs about Vagaro Overview ### What problems does Vagaro solve? Vagaro solves the burden of handling appointment requests by phone, text, and email by offering self-service online booking, calendar controls, reminders, deposits, and rescheduling. Salons, spas, beauty professionals, fitness providers, and solo service businesses also use it to centralize client histories, payments, forms, staff schedules, and daily reporting. Answer based on 2176 reviews Overview ### Which roles and teams benefit most from Vagaro? Vagaro is most used by salon and spa owners, owner-operators, and executives who manage bookings, staff schedules, payments, and business reporting. Estheticians, cosmetologists, hairstylists, stylists, and massage therapists use it to schedule clients, maintain appointment calendars, process checkout, and support repeat-service relationships. Answer based on 3293 reviews Overview ### What company size and industries is Vagaro built for? Vagaro is built primarily for small health, wellness, and fitness businesses, which account for 95% of reviewers, while serving solo professionals through multi-location enterprises. Its audience includes salons, spas, med spas, barbershops, fitness and wellness practices, with Cosmetics representing 20% and Consumer Services 16% of reviewers. Answer based on 3681 reviews Features and Usability ### What are the key features of Vagaro? Vagaro includes online booking and appointment scheduling for client self-service, supported by calendar management and calendar sync. Confirmations and reminders help clients verify upcoming visits, while mobile access supports scheduling on the go. It also maintains a client database and processes payments. Vagaro also meets HIPAA Compliant requirements. Answer based on 397 reviews Pricing ### How much does it cost and what fees or limitations are included? Vagaro offers a One Location plan at $23.99 per month for one user and bookable calendar, plus a free trial. It includes 1,000 monthly email messages, support, training, booking widgets, and Marketplace listing. Reviewers value its flexibility, but report that add-ons such as forms, texting, and extra features can increase monthly costs. Answer based on 682 reviews Integrations ### Which third-party tools and platforms does Vagaro integrate with? Vagaro integrates with 10 third-party tools, including Google Calendar and Microsoft Outlook for scheduling, Gusto, QuickBooks Online, and Xero for payroll and accounting, plus Instagram, Meta for Business, Microsoft Excel, WordPress, and Zoom Workplace. Reviewer feedback also confirms calendar syncing and QuickBooks and Gusto connections. Answer based on 323 reviews Getting Started and Support ### How easy is it to onboard and train a team on Vagaro? Vagaro offers in-person and live online training, webinars, documentation, and videos. Reviewers report that staff, including nontechnical users, often learn scheduling and daily tasks quickly through tutorials. Administrators and teams configuring advanced features, packages, inventory, or integrations may need more time, but support resources help address the learning curve. Answer based on 344 reviews Getting Started and Support ### What customer support options does Vagaro offer, and how do users rate the experience? Vagaro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as accessible, knowledgeable, and helpful during setup or troubleshooting. However, some report long chat waits, inconsistent answers, difficulty reaching agents, and delayed resolutions for complex technical issues. Answer based on 959 reviews Security ### How does Vagaro handle data security and access control? Vagaro uses encryption to protect sensitive data, secure payment processing, and secure collection of credit card details for bookings. It notifies users when an account is logged in on another device and supports employee access controls. Reviewers also cite HIPAA protections, though some report restrictive employee permissions, frequent logouts, and password-recovery difficulties. Answer based on 59 reviews ## Who uses Vagaro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily operations 94% positive reviews out of 747 Most reviewers find the ease of use significantly simplifies tasks, saving time and reducing business management stress. Maria N. FLorida Licensed Esthetician, 1 employee. "We tend to overthink the app but really, if you look at it as "what is it that is so easy for me today" you can see that everything has been thought out well for you." Frequent technical disruptions 68% negative reviews out of 377 Some users comment on recurring glitches, slowdowns, and crashes that disrupt scheduling, checkout, and overall reliability. John C. Owner, 2 - 10 employees. "There are so many bugs and glitches that it's very hard to actually use the software." Automated appointment notifications 93% positive reviews out of 199 Most reviewers report appointment reminders effectively minimize missed bookings and reduce manual follow-up with clients. Bolade A. New Business Development Rep, 201 - 500 employees. "The automated reminders help reduce the chances of missing an appointment/booking." Restrictive and confusing payments 50% negative reviews out of 254 Some users report payment processing lacks flexibility, complicates payroll, and makes tracking non-platform payments difficult. Shannon B. Cosmetologist, 1 employee. "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." Intuitive business management interface 95% positive reviews out of 146 Most reviewers describe the user interface as straightforward, making daily operations smoother for both staff and clients. Complicated card transaction handling 60% negative reviews out of 210 Some users say credit card processing involves confusing fees, hardware issues, and limited refund or split payment options. Anonymous User Chiropractor, 1 employee. "The credit card processor did not connect well to multiple devices, and so I cancelled it." ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Online Booking** (**60%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Calendar Management** (**54%**) Vagaro supports all three features that reviewers identify as most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings, keep schedules accurate, and let customers reserve appointments online, allowing teams to reduce manual scheduling work and deliver a smoother booking experience. Online Booking 4.6 (705) 66.10% of 705 reviewers that rated this feature as important or highly important Online booking allows clients to schedule, reschedule, or cancel appointments 24/7, giving you more free time. Some reviewers find it convenient and time-saving, while others mention issues with required logins, unattractive design, and occasional confusion for new or walk-in clients. Appointment Management 4.7 (378) 72.49% of 378 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.7 (629) 64.23% of 629 reviewers that rated this feature as important or highly important Vagaro offers automated confirmations and reminders via text and email, helping you reduce no-shows and save time. Reviewers appreciate receiving multiple reminders, customizable options, and the ability for clients to confirm or reschedule, though some mention occasional delivery or management issues. Mobile Access 4.7 (648) 60.19% of 648 reviewers that rated this feature as important or highly important With mobile access, you can manage appointments, payments, and schedules from anywhere using your phone or tablet. Users think the app is convenient, reliable, and nearly as functional as the desktop version, though a few mention minor glitches or differences between platforms. Client Database 4.7 (326) 58.59% of 326 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.6 (482) 66.60% of 482 reviewers that rated this feature as important or highly important Calendar management helps you organize schedules, color-code staff, and sync with Google or Outlook. Reviewers indicate it’s easy to use, keeps everything in one place, and supports integration with personal calendars, though some wish for better view retention and more third-party connections. Vagaro 229 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: This capability lets you easily book, adjust, and organize appointments for yourself and clients. Reviewers appreciate its user-friendliness, flexibility, and efficiency, noting it saves time and works well across devices, though some report occasional bugs or interface changes affecting usability. - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto-Save: Automatically saves entered text/data - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automated Text Generation: Automatically generates text by applying artificial intelligence to user input - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Calendar management helps you organize schedules, color-code staff, and sync with Google or Outlook. Reviewers indicate it’s easy to use, keeps everything in one place, and supports integration with personal calendars, though some wish for better view retention and more third-party connections. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Vagaro offers automated confirmations and reminders via text and email, helping you reduce no-shows and save time. Reviewers appreciate receiving multiple reminders, customizable options, and the ability for clients to confirm or reschedule, though some mention occasional delivery or management issues. - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Clock: Tracks the time an employee has worked - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Barbershops: Specific use for barbershops - For Chiropractors: Serves chiropractic practices - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Physical Therapy: Designed specifically for physical therapy practices - For Salons and Spas: Specific for use in spas and salons - For Small Businesses: Designed for small businesses - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mobile Access: With mobile access, you can manage appointments, payments, and schedules from anywhere using your phone or tablet. Users think the app is convenient, reliable, and nearly as functional as the desktop version, though a few mention minor glitches or differences between platforms. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Mobile Grooming: Mobile pet grooming business that can work from different locations - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Online booking allows clients to schedule, reschedule, or cancel appointments 24/7, giving you more free time. Some reviewers find it convenient and time-saving, while others mention issues with required logins, unattractive design, and occasional confusion for new or walk-in clients. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Store: Website through which businesses can sell goods or services over the internet - Online Trainer: Designed for trainers who offer online sessions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Push Notifications: Trigger clickable pop-up messages - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (3,603) 4.5 Based on 3,603 reviews ## Pricing Value for money 4.6 (3297) Free Trial [View pricing plan details](https://www.capterra.com/p/153752/Vagaro/pricing/) One Location $23.99 Flat Rate,Per Month It includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Custom Quote Available It includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Value for money 4.6 (3,297) 4.6 Based on 3,297 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (3317) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (3,317) 4.6 Based on 3,317 reviews ## User reviews Overall rating 4.7 Based on 3,690 reviews Filter by rating Counts reflect reviews available in this feed. 5(2844) 4(633) 3(120) 2(41) 1(52) Mentioned topic Recent reviews first, then most helpful RE Reviewer owner Used the software for: 3-5 years ### "Best scheduling app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2026 love it and have been a client using vagaro since 2018. They have great customer service and I have enjoyed this app. Pros keeps me organized and I’m enjoying not having to call to confirm my appointments. I like the reminder text. Cons That my money isn’t instantly deposited for free since you already are taking a percentage of credit card processing. I think that you should receive your funds at the end of each day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Online booking that fits my beauty business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2026 I’m still early in using Vagaro for Embracing Her Beauty, but I like having a dedicated place to organize my services and give clients a way to book online\\. So far, I’ve focused on customizing the booking page and connecting it to my website\\. My next step is setting up client forms for the different services I offer\\. Pros I like that I can set up online booking for my beauty services and link it from my existing Shopify website\\. I was able to customize the booking page with my business colors and photos so it feels like Embracing Her Beauty\\. I also recently discovered that Vagaro has client forms, which I’m looking forward to using for service\\-specific intake and consent\\. Cons The initial setup took me some time\\. I had to figure out how to organize my service menu and find the right settings for deposits and appointment confirmations\\. I would have appreciated a step\\-by\\-step guide for businesses that offer both mobile and in\\-person appointments\\. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hair stylist Used the software for: 3-5 years ### "Great booking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2026 I will never go to a different book service this has been the best thing that I have done in my career Pros At first, I was somebody that was only a paper book but Ive Been using this app for 8 years now and I absolutely love it so does my clients Cons Of course I’m gonna say the price it does suck paying $30 a month but it’s worth it because it keeps everything organized and all my notes and notifies my clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Salon Owner and Stylist Used the software for: 3-5 years ### "Best Booking and Scheduling App for Salons and Spa!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2026 I have used Vagaro for 10 years now and I am constantly impressed by the roll out of new features and that their customer service remains above and beyond. Scheduling and appointment management is effortless to use. I love the newer AI features and can't wait to explore all of the features that I have not used yet. Most options are easy to use for even beginners. Pros I like all of the features and the customer service is unmatched. That's something I value in a company the most and they have always been wonderful! I also like that I can turn features on and off at any time I like and that it is easy to use. I like that they try to maintain the lowest possible fees for payment processing as well. As I begin transitioning into more than salon services, I am also excited that Vagaro will have all of the patient management features I will need when I begin expanding into wellness services! Cons The mass email and text marketing has become a bit expensive compared to what it was when I first started with Vagaro 10 years ago. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vivian P. Executive Assistant Used the software for: 3-5 years ### "Vagaro: Simple, Smooth & Convenient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2026 Overall, I've had a positive experience with Vagaro. It's easy to use, keeps me organized, and simplifies appointment scheduling, payments, and client management. A few improvements would make it even better. Pros I like how Vagaro makes it easy to manage appointments, process payments, and keep client information organized. The customer support is helpful, and the features offer good value for the price. It saves me time and makes day-to-day scheduling much easier. Cons Some features take time to get used to, and navigating between appointments, payments, and client records could be more straightforward. I also think there is room to improve the mobile app and response times for customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Convenient Appointment Management with Room for Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2026 My experience with Vagaro has been generally good. It helped me manage appointments, keep track of clients, and offer convenient online booking. However, some features could be easier to use, and I would like to see more affordable pricing for small business owners. Overall, it is a useful platform for managing a grooming business, but there is room for improvement. Pros What I liked most about Vagaro was the online booking system, appointment reminders, and the ability to manage my clients and their appointments in one place. It made scheduling more convenient and helped me keep my grooming business organized. Cons What I liked least about Vagaro was the monthly cost and some features that were not easy to use. I would also like to see a simpler booking system and more flexibility in managing appointments and pricing for my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Great Booking and Business Management Software for Beauty Salons" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2026 My overall experience with Vagaro has been very positive. As a beauty salon owner, I use Vagaro daily to manage appointments, employees, payments, memberships, and promotions. It helps me keep my business organized and makes scheduling easier for both my staff and clients. I also appreciate the marketing tools and online booking features. Overall, Vagaro has been a great tool for managing and growing my business. Pros Vagaro is very easy to use for everyone. It helps me manage my appointments, staff, payments, and clients all in one place. It makes running my beauty business much easier and more organized. Cons Some features come with additional fees, which can make the monthly cost a little expensive. I would love to see more features included in the basic subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Clinical Services Used the software for: 3-5 years ### "Still the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 2, 2026 The overall experience is great I have booked with vagaro 4x this year for spa dates and fitness classes. Pros The convenience of booking online and the reminders and update for upcoming scheduled appointments. Also the ability to search for different places. Cons There is not much I do not like about the site and I use the app because it is more accessible . The only thing i would like to do is be able to adjust the radius of nearest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Esthetician Used the software for: I used a free trial ### "Charged card on a free trial I didn't complete " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 26, 2026 Pros Hard to write anything positive when my experience was browsing on their website started to fill out my info for a free trial to only be charged for something I didn't complete. Also it was a free trial button! Cons I had a very disappointing experience with Vagaro. I was exploring the platform for my business and clicked on a button for a free trial while looking at their payment machine options. I started entering my information but never completed or submitted the signup process. I backed out and left without finishing, ordering a machine, or intentionally signing up for a paid subscription. Despite this, I discovered a $35 monthly subscription charge on my credit card. My question is, why was I charged at all? I clicked on a free trial, which should have been free, and I didn't even finish signing up. As soon as I noticed the charge in my bank account, while it was still pending, I contacted Vagaro that same day to request that it be reversed. They refused to refund me. I was simply exploring my options to see if Vagaro would be a good fit for my business. After reviewing their flat-rate payment processing fees, including their debit transaction fees, I also realized their pricing wasn't suitable for my business. What bothers me most is being charged $35 when I clicked on a free trial, never completed the signup process, and contacted them immediately about the pending charge. Their refusal to resolve the issue has completely put me off using their platform. I would caution other business owners to be careful when exploring Vagaro, even when clicking on something advertised as a free trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Barber and Stylist Used the software for: Less than 1 year ### "Men’s Grooming by Steph" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2026 I’ve really enjoyed using Vagaro for my business! It’s an easy-to-use scheduling and payment system that makes managing appointments and handling payments so much simpler. As a business owner, I love having everything in one place and being able to provide my clients with a smooth, professional booking experience. It saves me time, keeps me organized, and allows me to focus more on what I love doing. I’m so glad I chose Vagaro for my business and would definitely recommend it to other small business owners! 💈 Pros Vagaro is an easy-to-use booking and payment system that makes managing my business simple and convenient. I love having the freedom to customize my own website, showcase my services, and allow clients to book appointments online. It’s a great tool for running my business professionally! Cons My biggest concern is that clients are asked to sign before completing their payment, which can sometimes be confusing. I would love to see this process simplified so clients can check out more smoothly and have a clearer, easier payment experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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