--- title: "Vagaro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vagaro Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/153752/Vagaro/" page_type: "product" language: "en" --- # Vagaro Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vagaro ## What is Vagaro? Vagaro® beauty, wellness & fitness appointment scheduling software makes managing your busy scheduling easier. Trusted by +220,000 beauty & wellness professionals like you! Manage appointments from your computer or phone and manage clients from anywhere. Get booked on our FREE marketplace, where millions of people are looking for services like yours. Send automated reminders & emails. Securely process payments. Start your FREE 1 month trial. ## What is Vagaro used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Overall rating Based on 3,647 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Streamlined business operations Automated appointment notifications Frequent glitches and downtime Limited and inflexible payment options Starting price $23.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Chiropractic / 2026 - Fitness / 2026 - Medical Spa / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Salon / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Vagaro alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (286)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/) ## FAQs about Vagaro Overview ### What problems does Vagaro solve? Vagaro solves time-consuming appointment management, no-shows, and scattered salon operations by combining online self-booking, automated text and email reminders, client histories, notes, checkout, payroll, and reporting in one system. Salon, spa, wellness, fitness, and solo service providers benefit most by reducing phone tag, manual admin work, and scheduling errors. Answer based on 1707 reviews Overview ### Which roles and teams benefit most from Vagaro? Vagaro is most used by salon and spa owners, owner-operators, and executives who need scheduling, payments, reporting, and client management in one system. Service professionals such as hairstylists, estheticians, cosmetologists, and massage therapists rely on it to book appointments, manage calendars, sell services, and maintain repeat client relationships. Answer based on 3255 reviews Overview ### What company size and industries is Vagaro built for? Vagaro is built primarily for small businesses, which make up 95% of reviewers, especially in health, wellness and fitness at 28%. It serves salons, spas, med spas, barbershops, fitness and yoga studios, massage, chiropractic, mental health, and pet grooming, with additional use in cosmetics at 20% and consumer services at 16%. Answer based on 3643 reviews Features and Usability ### What are the key features of Vagaro? Vagaro includes core scheduling features like appointment scheduling, online booking, calendar sync, and automated confirmations and reminders. Reviewers also focus on client management tools such as client profiles and notes, plus differentiators like payment processing, point of sale, email and SMS marketing, and mobile app access for staff and customers. Answer based on 957 reviews Pricing ### How much does it cost and what fees or limitations are included? Vagaro starts at $23.99/month for the One Location plan, which covers one user or bookable calendar, and a free trial is available. Reviewers often call it affordable for solo or small businesses, but some note a la carte add-ons can raise monthly costs, and multi-staff or day spa setups may feel limiting. Answer based on 682 reviews Integrations ### Which third-party tools and platforms does Vagaro integrate with? Vagaro integrates with 10 third-party tools, including Google Calendar and Microsoft Outlook for calendar sync, Instagram and Meta for Business for social channels, and Gusto, QuickBooks Online, Microsoft Excel, WordPress, Xero, and Zoom Workplace for payroll, accounting, reporting, websites, and virtual appointments. Answer based on 327 reviews Getting Started and Support ### How easy is it to onboard and train a team on Vagaro? Vagaro is generally quick to onboard for small teams and front-desk staff, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical users often learn basic scheduling fast, while admins and businesses configuring advanced services, packages, or integrations usually need more time and support. Answer based on 344 reviews Getting Started and Support ### What customer support options does Vagaro offer, and how do users rate the experience? Vagaro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live reps, and chat. Users often describe support as fast, helpful, and easy to reach, especially by phone and chat, though some report inconsistent guidance, slow troubleshooting during technical issues, and occasional frustration when outages or billing problems arise. Answer based on 957 reviews Security ### How does Vagaro handle data security and access control? Vagaro uses secure payment processing, credit card capture to secure appointments, login alerts for new devices, authentication codes, security questions, encryption, and HIPAA protections for some workflows. It also supports employee permissions and storing forms and notes in a safe place, though reviewers report frequent logins, password friction, and some permission limits. Answer based on 59 reviews ## Who uses Vagaro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined business operations 94% positive reviews out of 746 Most users comment that ease of use simplifies business management, saving time and reducing operational stress. Maria N. FLorida Licensed Esthetician, 1 employee. "We tend to overthink the app but really, if you look at it as "what is it that is so easy for me today" you can see that everything has been thought out well for you." Frequent glitches and downtime 69% negative reviews out of 375 Most users report bugs and issues cause system slowdowns, crashes, and interruptions during critical business hours. John C. Owner, 2 - 10 employees. "There are so many bugs and glitches that it's very hard to actually use the software." Automated appointment notifications 93% positive reviews out of 198 Most users describe appointment reminders as reducing no-shows and saving time on client communications. Sheri N. Cosmetologist owner, 2 - 10 employees. "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt" Limited and inflexible payment options 50% negative reviews out of 253 Some reviewers find payment processing lacks customization, has integration problems, and complicates accurate recordkeeping. Shannon B. Cosmetologist, 1 employee. "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." Intuitive and accessible interface 95% positive reviews out of 146 Most users report the user interface is intuitive, making daily business tasks straightforward for everyone. Complex and costly card processing 60% negative reviews out of 210 Some reviewers indicate credit card processing involves extra fees, hardware issues, and confusing refund procedures. Anonymous User Chiropractor, 1 employee. "The credit card processor did not connect well to multiple devices, and so I cancelled it." ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Vagaro supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across staff and services, and give customers an easy way to reserve appointments online, allowing teams to manage daily operations more efficiently and reduce scheduling friction. Appointment Management 4.7 (366) 71.58% of 366 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.6 (683) 65.01% of 683 reviewers that rated this feature as important or highly important You can let clients book, reschedule, or cancel appointments online 24/7, freeing up your time. Some reviewers find this aspect convenient and empowering for clients, though a few mention design limitations and challenges with mandatory logins. Mobile Access 4.7 (628) 58.92% of 628 reviewers that rated this feature as important or highly important Vagaro offers seamless access from any mobile device, letting you schedule, update, and manage appointments on the go. Users think mobile access is convenient and reliable, though a few note minor inconsistencies between mobile and desktop experiences. Confirmations/Reminders 4.7 (613) 63.30% of 613 reviewers that rated this feature as important or highly important With this capability, you get automated email and text reminders for appointments, reducing no-shows and saving time. Reviewers appreciate how reminders keep clients informed and punctual, though some mention occasional issues with managing changes directly from notifications. Client Database 4.7 (311) 56.59% of 311 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.6 (455) 64.62% of 455 reviewers that rated this feature as important or highly important This aspect helps you organize schedules, color-code staff, and sync with Google or Outlook calendars. Reviewers indicate it’s easy to use and keeps everything visible, though some wish for better integration with other calendar platforms. Vagaro 229 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: It gives you an easy way to schedule, adjust, and organize appointments from any device. Reviewers appreciate the user-friendly interface and time-saving nature, but some mention occasional bugs and wish for more flexibility in booking without mandatory profiles. - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto-Save: Automatically saves entered text/data - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automated Text Generation: Automatically generates text by applying artificial intelligence to user input - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: This aspect helps you organize schedules, color-code staff, and sync with Google or Outlook calendars. Reviewers indicate it’s easy to use and keeps everything visible, though some wish for better integration with other calendar platforms. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: With this capability, you get automated email and text reminders for appointments, reducing no-shows and saving time. Reviewers appreciate how reminders keep clients informed and punctual, though some mention occasional issues with managing changes directly from notifications. - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Clock: Tracks the time an employee has worked - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Barbershops: Specific use for barbershops - For Chiropractors: Serves chiropractic practices - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Physical Therapy: Designed specifically for physical therapy practices - For Salons and Spas: Specific for use in spas and salons - For Small Businesses: Designed for small businesses - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mobile Access: Vagaro offers seamless access from any mobile device, letting you schedule, update, and manage appointments on the go. Users think mobile access is convenient and reliable, though a few note minor inconsistencies between mobile and desktop experiences. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Mobile Grooming: Mobile pet grooming business that can work from different locations - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: You can let clients book, reschedule, or cancel appointments online 24/7, freeing up your time. Some reviewers find this aspect convenient and empowering for clients, though a few mention design limitations and challenges with mandatory logins. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Store: Website through which businesses can sell goods or services over the internet - Online Trainer: Designed for trainers who offer online sessions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Push Notifications: Trigger clickable pop-up messages - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (3,559) 4.6 Based on 3,559 reviews ## Pricing Value for money 4.6 (3255) Free Trial [View pricing plan details](https://www.capterra.com/p/153752/Vagaro/pricing/) One Location $23.99 Flat Rate,Per Month It includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Custom Quote Available It includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Value for money 4.6 (3,255) 4.6 Based on 3,255 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (3274) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (3,274) 4.6 Based on 3,274 reviews ## User reviews Overall rating 4.7 Based on 3,647 reviews Filter by rating 5(2809) 4(627) 3(120) 2(41) 1(50) Mentioned topic Sorted by most recent JG Jessee G. Director of Media Media Production ### "A simple booking tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 Vagaro gives J&J Social seamless control over our studio spaces and shoot schedules while automating client payment collection. Pros The online booking interface is remarkably straightforward. ntegrated payment processing also allows us to collect booking deposits instantly. Cons brand customization options for the website booking widget remain fairly basic for a visually focused media agency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thank you for sharing your feedback! We’re glad Vagaro’s straightforward online booking and integrated payment processing have helped simplify scheduling and deposit collection for your studio. We also appreciate your feedback regarding booking widget customization and will share it with our team as we continue improving the experience for businesses with unique branding needs. KL Kate L. Sales Machinery ### "Useful when booking!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 Overall, my experience with Vagaro has been positive. It provides a comprehensive set of tools for appointment scheduling, client management, payment processing, and marketing, all within a single platform. The software has helped streamline daily operations and improve the booking experience for clients. Although there is a learning curve for some advanced features and the cost can increase with additional add-ons, the overall value and functionality make it a reliable solution for managing a service-based business. Pros What I liked most about Vagaro was its all-in-one platform. It made scheduling appointments, managing clients, processing payments, and sending automated reminders easy from one place. The interface was intuitive, and the online booking feature helped reduce administrative work while making it convenient for clients to book appointments anytime. Cons One downside of Vagaro is that some advanced features can take time to learn, especially when first setting up the system. The pricing can also increase as you add features or staff members, and occasional software updates may require adjusting workflows. While the platform is comprehensive, navigating some settings and reports can feel more complex than necessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thank you for sharing such thoughtful feedback! We’re glad Vagaro’s all-in-one platform has helped streamline scheduling, client management, payments, reminders, and online booking for your business. We also appreciate your feedback on the learning curve, pricing as your business grows, and navigating certain settings and reports. We’re always working to make Vagaro more intuitive and efficient while continuing to provide the comprehensive tools service-based businesses need. RC Ron C. Engineering and Maintenance Leader Industrial Automation ### "Powerful application, but completely unsuitable for our industry" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 An excellent tool in its intended industry (beauty/wellness), but entirely irrelevant for our industrial maintenance and engineering needs. Pros The platform provides excellent online appointment booking, visual calendar management, automated reminders, and payment processing. Cons It lacks any functionality suited for industrial asset management, complex technical maintenance, service contracts, or engineering BOMs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2026 Thank you for sharing your feedback. We're glad to hear you found value in features like online booking, calendar management, automated reminders, and payment processing. Vagaro is designed specifically for appointment-based businesses, including beauty, wellness, fitness, and other service-focused industries. While it isn't built for industrial maintenance or engineering workflows, we appreciate you taking the time to evaluate the platform and share your experience. We wish you all the best in finding a solution that's the right fit for your business needs. AN Anonymous User Practice Manager Consumer Services ### "Makes Booking Kids' Activities Quick and Stress-Free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 24, 2026 As a parent, I've found Vagaro to be a convenient way to book appointments and activities for my children. The app makes it easy to browse available time slots, schedule appointments, and receive reminders, which helps keep our busy family schedule organized. I appreciate that I can book appointments online without having to make phone calls, and the confirmation and reminder notifications help ensure we don't miss appointments. Being able to manage appointments directly from my phone is especially helpful when juggling multiple kids and activities. That said, my experience has been good but not exceptional. While the app is functional, I sometimes find the interface a little cluttered, and certain features can take extra taps to find. The overall experience depends a lot on how each business uses the platform, so consistency can vary. Overall, Vagaro is a solid scheduling app that makes booking and managing appointments easier. It may not be the most polished platform available, but it's convenient and gets the job done. Pros Easy online appointment booking Convenient appointment reminders Ability to reschedule or cancel (when allowed by the business) Mobile app makes scheduling on the go simple View available appointment times without calling Stores appointment history Secure payment options when supported Helpful for managing multiple family appointments Saves time compared to booking by phone Cons Interface can feel a bit cluttered at times Navigation isn't always intuitive User experience varies depending on how each business sets up their profile Some businesses don't fully utilize all of the available features Finding specific services or providers can sometimes take extra steps Notifications can become excessive if not adjusted Search filters could be more refined Not every business keeps availability updated in real time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2026 Thank you for taking the time to share such a thoughtful review. We're glad to hear Vagaro has helped make booking and managing your family's appointments more convenient, especially with online scheduling, reminders, and the flexibility to manage appointments on the go. We also appreciate your feedback about the interface and navigation. We're continually working to improve the experience while expanding the tools available to both businesses and their clients. As you mentioned, each business can customize how they use Vagaro, which can influence the booking experience. Your insights are valuable, and we appreciate you sharing both what has worked well and where you see opportunities for improvement. Thank you for choosing Vagaro! HK Huda K. Rebel and Founder Co-CEO Huda Beauty Marketing and Advertising ### "Vagaro: The ideal platform for orchestrating our masterclasses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Pros For Huda Beauty's experiential marketing efforts, organizing makeup masterclasses and personalized consultations with our experts is essential. Vagaro greatly simplifies online appointment booking for our VIP clients and press guests. Cons Graphic customization options for booking pages remain somewhat limited for perfectly replicating our brand's highly sophisticated visual identity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2026 Thank you for the wonderful review! We're thrilled to hear Vagaro has helped streamline appointment booking for your masterclasses and personalized consultations. We also appreciate your feedback regarding booking page customization. We'll be sure to share it with our team as we continue enhancing the platform. Thank you for your support! BS Brion S. Lead Product and Design Manager Computer Software ### "I am happy that most of the time (or at least some of the time) Vagaro does work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2026 We use the bot to book our clients through AI booking online function now. Loading times of the reports might take a bit though. Pros They seem to have everything in one area; like with their own inventory system, their own payroll system, and the ability to schedule appointments. However, I did get an honest-to-goodness reply back from someone named \[sensitive content hidden\] from Support. I'm very surprised, as this doesn't happen too often in the world of software customer service. Cons The set up for Vagaro was a total nightmare and way too complicated. When it comes to moving a "split segment" or even an appointment, the appointment book seems extremely difficult to navigate through to edit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2026 Thank you for taking the time to share such detailed feedback. We're glad to hear you've found value in having your scheduling, inventory, payroll, and other business tools all in one place, and that you had a positive experience with our Support team. We also appreciate your honest feedback about the setup process, appointment management, and report loading times. Insights like yours help us identify opportunities to improve, and we'll be sure to share them with our team. Thank you for choosing Vagaro! AM Alessandra M. President of Berklee Management Club Music ### "The calendar savior" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Total automation of secretarial tasks. Vagaro eliminates the dozens of back-and-forth emails required to book a simple appointment, freeing up my valuable time to focus on higher-value administrative duties. Pros We use Vagaro to manage our rehearsal studio rentals and our music academy classes, and this software has literally saved my daily organization. Cons While the tool is perfect for standardized service management, I find it a bit rigid when handling exceptional events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2026 Thank you for the fantastic review, Alessandra! We’re thrilled to hear Vagaro has helped simplify your scheduling, automate tasks, and save you valuable time managing your rehearsal studio rentals and classes. We appreciate your feedback on flexibility for unique events and are grateful for your support! SA Sai Akshith L. Assistantship Education Management ### "Efficient Scheduling and Reliable Operations Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 2, 2026 Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service management. Pros It has robust scheduling features, intuitive appointment management, and streamlined payment processing which helps improve operational efficiency. Cons The advanced reporting and customization options could be more flexible to better support complex, data-driven workflows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2026 Thank you for sharing your thoughtful feedback! We’re glad to hear Vagaro’s scheduling, appointment management, and payment features have helped support your operations. We appreciate your comments about reporting and customization and will continue working to enhance the platform. Thanks for choosing Vagaro! PK Patrick K. Vice President at JPK and Associates, Inc. Construction ### "The virtual secretary that manages my schedule to perfection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Invaluable peace of mind. I no longer spend my days on the phone or replying to endless messages just to book appointments, which frees up an immense amount of time for me to focus fully on my services and my clients. Pros As a professional who has to manage numerous client appointments, Vagaro has truly transformed my daily routine. What I prefer is the flexibility of its 24/7 online booking platform. My clients absolutely love being able to book a session at midnight straight from their couch. The automated reminders via SMS and email are incredibly effective: the rate of no-shows or missed appointments has dropped drastically since I started using it. The performance reports and customer profile management with historical data are also very intuitive to get used to. Cons The application is so feature-rich that it can sometimes feel a bit cluttered. The mobile interface for professionals could be a bit smoother and more modern, as I occasionally get lost in the sub-menus while on the go. Moreover, many indispensable options (such as certain marketing features or custom forms) require extra paid add-ons, which quickly drives up the overall monthly bill. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Thank you for sharing your experience, Patrick! We're so glad to hear Vagaro has helped take the stress out of managing appointments and given you more time to focus on your clients. It's great to know your clients enjoy the convenience of online booking and that automated reminders have helped cut down on missed appointments. We also appreciate the honest feedback about navigation and add-on features. Feedback like yours helps us continue improving the experience for busy professionals. Thanks for being with us for over two years and for recommending Vagaro. Happy booking! MG Mailen G. Client Cosmetics ### "All-in-One Scheduling Platform with a Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2026 Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it becomes very useful for managing day-to-day operations. However, the initial setup and learning curve may take some time for new users. Pros Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings. I like that it combines scheduling, payment processing, and client management in one system, which helps reduce the need for multiple tools. The calendar view is clear and it makes it easy to track daily appointments. It also offers useful features for businesses like reminders and online booking for clients. Cons The system can feel a bit overwhelming at first because there are many features and settings to configure. Some parts of the interface are not very intuitive, especially when setting up advanced options. I also noticed occasional delays or minor glitches when syncing appointments. Customer support response time could be improved in some cases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you for the detailed feedback. We’re glad to hear you find Vagaro ueful for managing scheduling, payments, and client bookings, and we also recognize your notes around the learning curve, setup complexity, and occasional syncing delays. Feedback like this is valuable and is reviewed by our team as we continue improving usability, performance, and support experience. If at any time, you need assistance, please don't hesitate to reach out to us at support@vagaro.com or call 925-464-1932 Ext. 2. [View all Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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