--- title: "Vagaro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vagaro Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/153752/Vagaro/" page_type: "product" language: "en" --- # Vagaro Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vagaro ## What is Vagaro? Vagaro® beauty, wellness & fitness appointment scheduling software makes managing your busy scheduling easier. Trusted by +220,000 beauty & wellness professionals like you! Manage appointments from your computer or phone and manage clients from anywhere. Get booked on our FREE marketplace, where millions of people are looking for services like yours. Send automated reminders & emails. Securely process payments. Start your FREE 1 month trial. ## What is Vagaro used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Overall rating Based on 3,654 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Streamlined daily operations Automated appointment notifications Frequent technical disruptions Restrictive and confusing payments Starting price $23.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Chiropractic / 2026 - Fitness / 2026 - Medical Spa / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Salon / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.6 Rating Breakdown 4.7 Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.6 ## Vagaro Reviewers Verdict Updated September 2026 AI summary - Vagaro is a strong fit for small salons, spas, and service-based businesses seeking all-in-one scheduling and client management. - Reviewers are positive about its automated client reminders, intuitive interface, and features that help reduce no-shows. - It helps teams stay organized, communicate with clients, and manage day-to-day appointments efficiently. - Buyers report negative points such as glitches, downtime, issues with payment and card processing, and limited customization for emails and deposits. - It works best for teams prioritizing ease of use and appointment management, but may not suit those needing advanced payment flexibility or full reliability. ## Vagaro alternatives Highest Rated [5.0 (344)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (291)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153752/Vagaro/alternatives/) ## FAQs about Vagaro Overview ### What problems does Vagaro solve? Vagaro solves scheduling chaos, no-shows, and time-draining back-and-forth calls or texts by enabling self-booking, automated confirmations and reminders, client records, payments, and reporting in one system. Salon, spa, massage, fitness, and other service-based owners, front-desk staff, and solo practitioners benefit most from smoother daily operations and better client retention. Answer based on 1707 reviews Overview ### Which roles and teams benefit most from Vagaro? Vagaro is most used by salon and spa owners, solo operators, and beauty service professionals such as estheticians, hairstylists, cosmetologists, and massage therapists. Managers and executives use it to handle scheduling, payments, client records, and staff coordination, while service providers streamline bookings, appointments, and customer communication. Answer based on 3263 reviews Overview ### What company size and industries is Vagaro built for? Vagaro is built primarily for small businesses, which make up 95% of reviewers, especially in Health, Wellness and Fitness at 28%, Cosmetics at 20%, and Consumer Services at 16%. It serves salons, spas, barbershops, fitness studios, wellness practices, and pet grooming businesses, from solo operators to multi-location enterprises. Answer based on 3651 reviews Features and Usability ### What are the key features of Vagaro? Vagaro includes core scheduling features like appointment scheduling, online booking, calendar sync, recurring appointments, wait list management, and automated confirmations and reminders. Reviewers also highlight differentiators such as client management with profiles and notes, point of sale and payment processing, plus email and SMS marketing for promotions and follow-up. Answer based on 959 reviews Pricing ### How much does it cost and what fees or limitations are included? Vagaro starts at $23.99/month for the One Location plan, which covers one user or bookable calendar, and a free trial is available. Reviewers often call it affordable for solo or small businesses, but some note add-ons can raise costs, and a few mention limits for multi-staff spas and some payment-related fees. Answer based on 682 reviews Integrations ### Which third-party tools and platforms does Vagaro integrate with? Vagaro integrates with Google Calendar, Instagram, Gusto, Microsoft Excel, QuickBooks Online, Microsoft Outlook, Meta for Business, and Zoom Workplace. Its integrations center on calendar sync, social booking, payroll, accounting, spreadsheets, and virtual appointments, and the catalog also includes WordPress and Xero for added website and finance connections. Answer based on 327 reviews Getting Started and Support ### How easy is it to onboard and train a team on Vagaro? Vagaro is generally quick to onboard for owners, stylists, and small teams, with many users learning the basics in a day or two. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins and nontechnical users may need more time for setup, advanced features, and client-facing booking flows. Answer based on 344 reviews Getting Started and Support ### What customer support options does Vagaro offer, and how do users rate the experience? Vagaro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, accessible, and helpful, especially for setup and troubleshooting. Some report inconsistent experiences, including occasional delays, vague answers, or frustration during outages and more complex technical issues. Answer based on 959 reviews Security ### How does Vagaro handle data security and access control? Vagaro uses secure payment processing, encrypted protection for sensitive data, account authentication codes, login alerts on new devices, HIPAA protections, and controls for employee access and permissions. It also lets businesses secure cards for bookings and store private notes safely, though repeated logins, password issues, and limited permission flexibility frustrate some users. Answer based on 59 reviews ## Who uses Vagaro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily operations 94% positive reviews out of 747 Most reviewers find the ease of use significantly simplifies tasks, saving time and reducing business management stress. Maria N. FLorida Licensed Esthetician, 1 employee. "We tend to overthink the app but really, if you look at it as "what is it that is so easy for me today" you can see that everything has been thought out well for you." Frequent technical disruptions 68% negative reviews out of 377 Some users comment on recurring glitches, slowdowns, and crashes that disrupt scheduling, checkout, and overall reliability. John C. Owner, 2 - 10 employees. "There are so many bugs and glitches that it's very hard to actually use the software." Automated appointment notifications 93% positive reviews out of 199 Most reviewers report appointment reminders effectively minimize missed bookings and reduce manual follow-up with clients. Bolade A. New Business Development Rep, 201 - 500 employees. "The automated reminders help reduce the chances of missing an appointment/booking." Restrictive and confusing payments 50% negative reviews out of 254 Some users report payment processing lacks flexibility, complicates payroll, and makes tracking non-platform payments difficult. Shannon B. Cosmetologist, 1 employee. "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." Intuitive business management interface 95% positive reviews out of 146 Most reviewers describe the user interface as straightforward, making daily operations smoother for both staff and clients. Complicated card transaction handling 60% negative reviews out of 210 Some users say credit card processing involves confusing fees, hardware issues, and limited refund or split payment options. Anonymous User Chiropractor, 1 employee. "The credit card processor did not connect well to multiple devices, and so I cancelled it." ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Vagaro supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across staff and services, and give customers an easy way to reserve appointments online, allowing teams to manage daily operations more efficiently and reduce scheduling friction. Appointment Management 4.7 (369) 71.82% of 369 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.6 (688) 65.26% of 688 reviewers that rated this feature as important or highly important Online booking allows clients to schedule, reschedule, or cancel appointments 24/7, giving you more free time. Some reviewers find it convenient and time-saving, while others mention issues with required logins, unattractive design, and occasional confusion for new or walk-in clients. Confirmations/Reminders 4.7 (617) 63.53% of 617 reviewers that rated this feature as important or highly important Vagaro offers automated confirmations and reminders via text and email, helping you reduce no-shows and save time. Reviewers appreciate receiving multiple reminders, customizable options, and the ability for clients to confirm or reschedule, though some mention occasional delivery or management issues. Mobile Access 4.7 (631) 59.11% of 631 reviewers that rated this feature as important or highly important With mobile access, you can manage appointments, payments, and schedules from anywhere using your phone or tablet. Users think the app is convenient, reliable, and nearly as functional as the desktop version, though a few mention minor glitches or differences between platforms. Client Database 4.7 (314) 57.01% of 314 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.6 (459) 64.92% of 459 reviewers that rated this feature as important or highly important Calendar management helps you organize schedules, color-code staff, and sync with Google or Outlook. Reviewers indicate it’s easy to use, keeps everything in one place, and supports integration with personal calendars, though some wish for better view retention and more third-party connections. Vagaro 229 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: This capability lets you easily book, adjust, and organize appointments for yourself and clients. Reviewers appreciate its user-friendliness, flexibility, and efficiency, noting it saves time and works well across devices, though some report occasional bugs or interface changes affecting usability. - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto-Save: Automatically saves entered text/data - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automated Text Generation: Automatically generates text by applying artificial intelligence to user input - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Calendar management helps you organize schedules, color-code staff, and sync with Google or Outlook. Reviewers indicate it’s easy to use, keeps everything in one place, and supports integration with personal calendars, though some wish for better view retention and more third-party connections. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Vagaro offers automated confirmations and reminders via text and email, helping you reduce no-shows and save time. Reviewers appreciate receiving multiple reminders, customizable options, and the ability for clients to confirm or reschedule, though some mention occasional delivery or management issues. - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Clock: Tracks the time an employee has worked - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Barbershops: Specific use for barbershops - For Chiropractors: Serves chiropractic practices - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Physical Therapy: Designed specifically for physical therapy practices - For Salons and Spas: Specific for use in spas and salons - For Small Businesses: Designed for small businesses - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mobile Access: With mobile access, you can manage appointments, payments, and schedules from anywhere using your phone or tablet. Users think the app is convenient, reliable, and nearly as functional as the desktop version, though a few mention minor glitches or differences between platforms. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Mobile Grooming: Mobile pet grooming business that can work from different locations - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Online booking allows clients to schedule, reschedule, or cancel appointments 24/7, giving you more free time. Some reviewers find it convenient and time-saving, while others mention issues with required logins, unattractive design, and occasional confusion for new or walk-in clients. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Store: Website through which businesses can sell goods or services over the internet - Online Trainer: Designed for trainers who offer online sessions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Push Notifications: Trigger clickable pop-up messages - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (3,566) 4.6 Based on 3,566 reviews ## Pricing Value for money 4.6 (3260) Free Trial [View pricing plan details](https://www.capterra.com/p/153752/Vagaro/pricing/) One Location $23.99 Flat Rate,Per Month It includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Custom Quote Available It includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Value for money 4.6 (3,260) 4.6 Based on 3,260 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (3280) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (3,280) 4.6 Based on 3,280 reviews ## User reviews Overall rating 4.7 Based on 3,654 reviews Filter by rating 5(2814) 4(629) 3(120) 2(41) 1(50) Mentioned topic Sorted by most recent AA Adewale A. HIO E-Learning ### "Simplicity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2026 Overall, Vagaro has been simple to use and great. I would recommend it to anyone needing seamless scheduling with their customers. Pros Vagaro has great support behind it, and I am very happy to use it anytime I am booking my appointments. It is quite easy to use and intuitive. Could easily help with reminders and cancellations so I do not have to make repeated calls like I do to other providers Cons I am not sure about it on a PC since I have always been using it on mobile, and it has been great. I think the issues could be easily fixed, even if I am using it on other devices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2026 Thank you for sharing your experience, Adewale! We’re glad to hear you’ve found Vagaro intuitive and easy to use, and that features like reminders and cancellations help save you time. It’s also wonderful to know our Support team has been helpful. We appreciate your recommendation and are happy Vagaro is making scheduling easier for you! LM Lilyana M. Planning and Sustainability Professional Human Resources ### "A practical solution for managing appointments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 6, 2026 Pros Easy appointment scheduling, useful customer management features, online booking options, reminders help reduce missed appointments, practical tools for managing daily administrative activities, convenient for businesses that handle many appointments. Cons the platform can feel complex when using several features, some functions require time to understand, customization can take effort, and it may offer more features than I need for basic administrative tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2026 Thank you for sharing your feedback! We’re glad to hear Vagaro’s scheduling, online booking, reminders, and customer management tools are helping make your business operations easier. We also understand that with a wide range of features, it can take some time to get comfortable with everything and customize the platform to your needs. We'd love to help you get more familiar with the software and want to offer you a complimentary session with a Vagaro expert. Visit mysite.vagaro.com/vagarouniversity and book a General One-on-One session under Training and Membership using promo code COMMUNITY. We appreciate you taking the time to share your experience with us! AN Anonymous User Analyst Consumer Electronics ### "Great all in one platform for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 4, 2026 Pros Super easy to set up and my clients love how simple it is to book appointments online. I like having everything in one place, scheduling, payments, reminders, and client management all work together smoothly. The automated text and email reminders save me so much time, my books stay full without me having to chase people down. Customer service has been really helpful whenever I needed it Cons Honestly not much to complain about. The system works great for what I need. Sometimes there are minor glitches or it runs a little slow, but nothing that ruins the experience. Some users mention the monthly fee can add up, but I think the value is worth it. Overall it's been reliable for my business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2026 Thank you for sharing such thoughtful feedback! We’re thrilled to hear that Vagaro makes it easy to manage scheduling, payments, reminders, and client management all in one place. It’s great to know the automated reminders are saving you time and helping you keep your books full, and we’re especially glad our Support team has been helpful when you’ve needed us. Thanks again for sharing your feedback with us. BR Brandon R. Dog Grommer Consumer Services ### "Vagaro Is Amazing!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Overall, my experience has been amazing. I enjoy the customer service interactions. They are friendly and very knowledgeable. The ease that the customers find when booking an appointment is amazing! Very user friendly for both myself as shop owner, and for my customers. Even sends them a reminder about their appointment, which had reduced my NCNS's by 90%. Pros How user friendly it is. My last service was very difficult to figure out small things like adding new customers. This service makes even the difficult easy. I was even able to bring my old customer list over to Vagaro and easily erase duplicate names. Cons That more things are not offered with the basic package. You have to continue to pay to add services like record keeping. However, they do allow you to add and remove services at any time. Not held to any contract. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Because of the expensive cost and the complicated usage ability. Everything was very hard to find, no tutorials and customer service was not very helpful. Alternatives considered [Bark](https://www.capterra.com/p/276483/Bark/) [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reasons for choosing Vagaro Price and how user friendly the service is. I am not very tech savvy, but have found Vagaro to be very simple to navigate. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 1, 2026 Hi Brandon, thank you for sharing your experience with Vagaro! We’re thrilled to hear that the platform has made managing your business easier. It’s also great to hear that appointment reminders have helped reduce your no-shows and that our Support team has been friendly and knowledgeable. We truly appreciate your feedback and your 10/10 recommendation! VT Vani T. President Staffing and Recruiting ### "I'm happy it does not make the rest of our calendar explode" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 We teach many group fitness classes and Vagaro helps prevent us from scheduling ourselves over each other so that is one less headache for me to worry about. Plus I already need to go re-arrange the backroom anyway. This system eliminated a lot of email tag backs and forth. Honestly I am just grateful that the payments are processed via Stripe and I don't have to be constantly fixing the problem daily because before Vagaro we were complete chaos. Pros Vagaro works ok I guess since at least clients can use Vagaro to schedule themselves rather than call me. Zoom links normally work. I'm glad it handles all of the instructors' time as well because I thought the whole thing would crash within the first week like our previous app did. We get few complaints about clients. Cons My biggest complaint is that if you try to export multiple appointments the site will freeze and turn black (which is crazy, especially when you're trying to save data). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 1, 2026 Hi Vani, thank you for sharing your experience with Vagaro! We’re glad to hear that Vagaro helps keep your instructors’ schedules organized, makes it easier for clients to book themselves, and reduces some of the back-and-forth for your team. We also appreciate you highlighting the value of keeping your group fitness classes running smoothly. We’re always looking for ways to improve, and your feedback is valuable to us. Thanks again for sharing! BJ Brooke J. Owner Health, Wellness and Fitness ### "Vagaro is the platform you need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Vagaro has been a dream for our business. The customer service is top of the line, the training is great, and the software is easy and has everything we need. Pros I have been using Vagaro for year. I own a med spa and it is easy to keep records, bill and has everything we need. Cons I actually haven't found anythign yet! Great training if i can't find something, great customer service and easy to navigate. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Vagaro Vagaro seemed easier to navigate, i liked the platform to keep notes and client details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 25, 2026 Thank you for the fantastic review, Brooke! We’re thrilled to hear that Vagaro has been a great fit for your med spa and that you find it easy to manage client records, billing, and day-to-day operations. It’s also wonderful to hear that you’ve had such a positive experience with our Support and Training teams. We truly appreciate you taking the time to share this with us! Tabitha H. Founder - Educational Director Performing Arts ### "My Vagaro Experience..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 19, 2026 My overall experience has been good, ive been using vagaro for years now and the system works for what i need it to in order to run my business more effectively. Pros Great for scheduling and appointment management for my dance, art, music, sewing institute & wellness center! Cons It's not as dance school friendly, i wish there were more options for dance in promotional marketing and for classroom management. Pricing has also increased and that's something that I am not happy with. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) pricing and was looking for a better system overall Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 21, 2026 Thank you for sharing your long-time experience with Vagaro! We’re glad to hear it continues to help you manage scheduling and appointments across your dance, art, music, sewing, and wellness programs. We appreciate your feedback on dance-specific promotional marketing, classroom management, and pricing. Your feedback is valuable as we continue improving Vagaro to better support businesses across different industries. JG Jessee G. Director of Media Media Production ### "A simple booking tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 Vagaro gives J&J Social seamless control over our studio spaces and shoot schedules while automating client payment collection. Pros The online booking interface is remarkably straightforward. ntegrated payment processing also allows us to collect booking deposits instantly. Cons brand customization options for the website booking widget remain fairly basic for a visually focused media agency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thank you for sharing your feedback! We’re glad Vagaro’s straightforward online booking and integrated payment processing have helped simplify scheduling and deposit collection for your studio. We also appreciate your feedback regarding booking widget customization and will share it with our team as we continue improving the experience for businesses with unique branding needs. KL Kate L. Sales Machinery ### "Useful when booking!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 Overall, my experience with Vagaro has been positive. It provides a comprehensive set of tools for appointment scheduling, client management, payment processing, and marketing, all within a single platform. The software has helped streamline daily operations and improve the booking experience for clients. Although there is a learning curve for some advanced features and the cost can increase with additional add-ons, the overall value and functionality make it a reliable solution for managing a service-based business. Pros What I liked most about Vagaro was its all-in-one platform. It made scheduling appointments, managing clients, processing payments, and sending automated reminders easy from one place. The interface was intuitive, and the online booking feature helped reduce administrative work while making it convenient for clients to book appointments anytime. Cons One downside of Vagaro is that some advanced features can take time to learn, especially when first setting up the system. The pricing can also increase as you add features or staff members, and occasional software updates may require adjusting workflows. While the platform is comprehensive, navigating some settings and reports can feel more complex than necessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thank you for sharing such thoughtful feedback! We’re glad Vagaro’s all-in-one platform has helped streamline scheduling, client management, payments, reminders, and online booking for your business. We also appreciate your feedback on the learning curve, pricing as your business grows, and navigating certain settings and reports. We’re always working to make Vagaro more intuitive and efficient while continuing to provide the comprehensive tools service-based businesses need. RC Ron C. Engineering and Maintenance Leader Industrial Automation ### "Powerful application, but completely unsuitable for our industry" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 An excellent tool in its intended industry (beauty/wellness), but entirely irrelevant for our industrial maintenance and engineering needs. Pros The platform provides excellent online appointment booking, visual calendar management, automated reminders, and payment processing. Cons It lacks any functionality suited for industrial asset management, complex technical maintenance, service contracts, or engineering BOMs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2026 Thank you for sharing your feedback. We're glad to hear you found value in features like online booking, calendar management, automated reminders, and payment processing. Vagaro is designed specifically for appointment-based businesses, including beauty, wellness, fitness, and other service-focused industries. While it isn't built for industrial maintenance or engineering workflows, we appreciate you taking the time to evaluate the platform and share your experience. We wish you all the best in finding a solution that's the right fit for your business needs. [View all Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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