# EasyEcom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EasyEcom the right Multi-Channel eCommerce solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153756/EasyEcom/reviews

---

EasyEcom

4.2 (25)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of EasyEcom

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

AK

Amanda K

Founder/ CEORetail, 2 - 10 employeesUsed the software for: 6-12 months.

“We purchased this as part of a lifetime promotion they were running so the price was fantastic given the number of features they promised.“

September 18, 2023

YJ

Yogesh J

Warehouse Executive Warehousing, 11 - 50 employeesUsed the software for: More than 2 years.

“number of marketplace can be integrated with Easyecom for easy orders processing and inventory management.“

September 22, 2022

BS

Brijesh S

Warehouse Executive Warehousing, 11 - 50 employeesUsed the software for: More than 2 years.

“Improves productivity and saves manpower cost.“

October 13, 2022

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

anup M.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "Easy Ecom order and warehouse management software for e commerce portal"

September 27, 2022

4.0

I have been with easy e com from 2016 have a good experience

Pros

Service they are slow but they do revert

Cons

The software is a bit slow and takes time to load and have few bugs every time

Reason for choosing EasyEcom

Service and suppoet

Review Source

BS

Brijesh S.  
Warehouse Executive  
Warehousing  
Used the software for: 2+ years

### "Futuristic e-commerce and WMS solution for your business "

October 13, 2022

5.0

We are using it since last 3 to 4 years and we are happy with it. It's automatically inventory synchronisation feature helped us to improve our productivity. We don't have to login every marketplace website for inventory updation. It's Real time inventory synchronisation feature helped us to reduce orders cancellation rate due to non availability of stock. Barcode based WMS enabled us to use handheld devices for picking and putaway, which ensures maximum inventory accuracy.

Pros

1) Multi sales channel integration at one place. 2) real time inventory synchronisation on all channels. 3) Orders processing for various sales channels from one place. 4) Suitable for all types of inventory i.e electronics, apparels etc. 5) Inventory can be maintained in bundled sku also. 6) Improves productivity and saves manpower cost. 7) Easily accessible from anywhere no need to depend on particular system. 8) Smart e-commerce and WMS solution. 9) It helped us to implement barcode based WMS at our warehouse. 10) We can use Handheld device for picking and putaway which ensures maximum inventory accuracy.

Cons

We are using Easyecom since last 3 to 4 years and we didn't faced any single issue with it till now.

Review Source

AK

Amanda K.  
Founder/ CEO  
Retail  
Used the software for: 6-12 months

### "They'll take your money and you'll never hear from them again"

September 18, 2023

1.0

Miserable.

Pros

We purchased this as part of a lifetime promotion they were running so the price was fantastic given the number of features they promised.

Cons

There is no customer support. And when you can get someone to answer, they do not provide solutions and stop responding within a few minutes. It also changes inventory levels in our Shopify site- even for products that are seemingly not found in our EasyEcom dashboard. Also, it auto assigns SKUs to products that then can not be changed.

Review Source

YJ

Yogesh J.  
Warehouse Executive  
Warehousing  
Used the software for: 2+ years

### "Manage multi channel orders and inventory easily "

September 22, 2022

5.0

We are using Easyecom since last 4 years and we are happy with it. Multi channel orders processing from one place not only saves our time but also increase orders fulfillment rate. We have achieved 1000 orders processing target daily with same manpower. Earlier it was around 300-400 orders only.

Pros

1) Multi channel orders can be processed from Easyecom 2) It enabled us to automate warehouse processes. We able to implement barcode based WMS in our warehouse. 3) We can create and process Offline/manual orders also. No need of another software is required. 4) It has feature to get Inventory synchronised automatically marketplace wise. 5) It has helped to improve productivity, order fulfillment rate. 6) number of marketplace can be integrated with Easyecom for easy orders processing and inventory management.

Cons

It requires minimum bandwidth of 4 mbps. It will not work properly until there is sufficient bandwidth.

Review Source

DK

Deepak K.  
Warehouse Manager  
Warehousing  
Used the software for: 2+ years

### "Best Warehousing Management Software"

December 2, 2022

5.0

I have been using EasyEcom from past 2 years. It's a very useful and interesting plate form to manage all your marketplace inventory and also order processing. My personal opinion is past 2 years is good. Support staff are also good and resolve all your problem within a minutes. Overall good Team & good support system.

Pros

Very much easy to handling and reliable.

Cons

Sometimes its facing system down. Recommended to upgrade strong software.

Review Source

NK

Nitin K.  
General Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Check all the features before you switch from existing software."

September 28, 2022

2.0

Not at all happy with the software, the team is non-responsive, slow , and inexperienced.

Pros

Nothing , since we started using it. Now we are stucked.

Cons

Everything, starting from the user interface, search options, easy of making invoices , team response.

Switched from

[Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)

it was presented to us as a single solution against the 2 software we were using but it was a blunder switching to Easyecom.

Review Source

VR

Verified Reviewer  
Director & CEO  
Retail  
Used the software for: 2+ years

### "A Review on Using Easyecommerce"

September 28, 2022

4.0

Pros

Intuitive and Easy to use, cost effective

Cons

One of the key reasons to buy this product is its purported ability to plug into multiple ecommerce platforms. But that has not been the case with a number of e-commerce platforms in India not yet covered by easyecommerce

Review Source

Akhil Suhas V.  
Head of Operations  
Food & Beverages  
Used the software for: 1-2 years

### "One stop OMS for multi-channel commerce"

November 11, 2022

5.0

the onboarding process was smooth and the ui/ux is better than the previous vendor we were using.

Pros

you can add multiple warehouses without additional costs

Cons

it can be buggy at times, would need to clear cache multiple times.

Review Source

Anurag K.  
Co Founder  
Consumer Goods  
Used the software for: 1-2 years

### "A very good tool for inventory management, reconcilliation for D2C brands"

June 18, 2021

5.0

Pros

does what it needs to do, good support, team is always developing new features without asking!

Cons

took some time initially for the integration

Review Source

Gaurav B.  
Founder  
  
Used the software for: Less than 6 months

### "Their support is UNINFORMED, UNPROFESSIONAL. order processing doesn't work,Tally integration is fake"

December 4, 2017

2.0

Cons

\-Tally integration team doesn't know how to do it -Every morning order processing for one or the other site is not working -Their support is uninformed, unprofessional and they have no SLA. They would resolve an issue if they feel like. - solutions to all problems is wait for 10-15 mins, after which their chat window will close. -The support is offline also during business hours! -So there are multiple issues in their product and the support is offline. -The person who sold u the product will stop responding to u. In my case, it was a guy. -Basically all employees u contact will ping-pong ur issue. You will be frustrated

Review Source

KN

Kumar N.  
Logistics Manager  
Retail  
Used the software for: 2+ years

### "Best WMS For Online B2C Business "

November 18, 2022

4.0

Pros

Inventory management and order processing.

Cons

At times slow and has no proper analytics on the dashboard.

Review Source

AS

Aamir S.  
Operations head  
Food & Beverages  
Used the software for: 6-12 months

### "Easyecom feedback"

November 18, 2022

5.0

Great

Pros

Easy to use. Fast and friendly. Quick to learn for ground staff.

Cons

Nothing as such. All things are good and positive

Alternatives considered

[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)

Reason for choosing EasyEcom

Cheap and better support team

Review Source

HG

Harshit G.  
Finance  
Wholesale  
Used the software for: 2+ years

### "About EasyEcom"

July 19, 2019

5.0

Overall experience is good, I'm using software from last 2+ Year, required better customer support .

Pros

I like the tally sync feature. Software is very easy to use, features are good.

Cons

You can Sync all type transaction on one platform , like Sale Return Payment and reconciliation also.

Review Source

DA

Dev A.  
Operations Manager  
Warehousing  
Used the software for: 6-12 months

### "Inventory & Warehouse management "

October 4, 2022

5.0

Pros

Inventory management and warehouse management

Cons

Some time inventory sync error is happening with few channel Like - FYND

Review Source

VR

Verified Reviewer  
operations manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Customer care support"

March 25, 2022

5.0

good

Pros

Inventory management is my most liking in this software.

Cons

order processing is my least like in this software

Review Source

BS

Brad S.  
eCommerce Manager  
Warehousing  
Used the software for: 2+ years

### "World class software - UI can use some more work"

April 17, 2018

5.0

We used the solution for inventory forecasting for your eCommerce business. Now our buyers have full visibility and control. Our inventory efficiency has increased by 28%

Pros

\- Enterprise grade quality at affordable pricing - Major integrations available - Excellent customer support - Open for suggestions, personalized service

Cons

\- UX can be improved. There is a learning curve, but with their responsive support, we are ok. It does requiring getting used to for few days

Review Source

VA

VIKAS A.  
C.S.  
  
Used the software for: 2+ years

### "best "

June 22, 2018

5.0

Good to choose third party software like easyecom. It facilitates all kind of services which is required for a seller ..

Pros

I like the tally sync feature. Secondly I like order processing. Return management is serve great purpose.

Cons

upgradation require in return management and price sync ... all others features are good like order processing etc..

Review Source

JC

Jaymin C.  
Assistant Manager  
Textiles  
Used the software for: 2+ years

### "Exceptional Service"

June 26, 2018

5.0

Pros

Its a great solution to manage all your eCommerce portals under one roof. i really like the quick solution of my eCommerce needs. It is quite convenient to manage entire Inventory in a single platform. saves a great amount of time and energy.

Cons

i have nothing to complain about. I am totally satisfied with the service.

Review Source

AD

Abhishek D.  
BA  
Information Technology and Services  
Used the software for: 1-2 years

### "A nice software for sellers"

June 1, 2017

5.0

Easy Order processing, accounting, centralized inventory management and reconciliation on a single platform.

Pros

multi channel and multi option accounting facility multi channel inventory management centralized order processing various report generation team management

Cons

UI simplicity is yet to be attained marketplace dependency is high hence issues occur anytime. lesser manpower managing system hence delay in service requests

Review Source

AS

Anshul S.  
warehouse incharge  
Warehousing  
Used the software for: Less than 6 months

### "overall software is good easy to use auto GRN is nice feature."

June 21, 2018

4.0

Pros

i like most that report are well organised and inventory view by sku and shelf is good. auto grn is good feature and it save time. shelving is easy to create . rest features are ok like master sku creation changing product attribute etc.

Cons

i personally feel that some feature are missing that should be included. 1. SKU transaction history is missing . 2. order wise pickslip generation is missing. 3. rollback option for GRN or SALE. apart from that some features i dont like. 1. if we do auto grn vendor name is auto selected first one it should not be like that there should be none selected after selecting the vendor it should be ask for reference no. if we do upload autogrn template and clicked doubled it takes double grn but if refernce no. is there it should show error msg reference no.already uploaded to avoid double GRN. rest i still using it and walked through some features.

Review Source

LH

Lord H.  
Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Business Growth "

May 24, 2021

5.0

Centralized inventory system, order processing being easy, and everything make it easier for my business to thrive.

Pros

This is a real value for money for my company. the tally sync is exceptional and inventory keeping is very imperative, it is so easy ad convenient to use.

Cons

Everything is fine for me and I have no cons for this it is actually one of the best.

Review Source

SK

Samir K.  
Director  
Cosmetics  
Used the software for: Less than 6 months

### "Tech support is amazing"

March 9, 2022

4.0

The software is not user friendly but the tech support is fantastic. Need an ACCOUNT MANAGER URGENTLY.

Pros

Processing orders are simple. It helps streamline orders and shipments.

Cons

Creating a random bundle of products becomes difficult here, whereas its easier in software like Unicommerce. It takes a lot of time to understand this software. Could be made a little simpler. Its very difficult to understand this without tech support. An account manager is really needed

Review Source

SK

Sakina K.  
Ecommerce Sales Manager  
  
Used the software for: 1-2 years

### "Good Supportive Software Good For Money and Provides all Solutions"

June 22, 2018

5.0

Pros

Support and Reconciliation is too good and value for money.Ease of Use and Good Quality. Helps a lot in Handing Online Business Challenge

Cons

Time Stretcher It Takes a lot of time too solve issues ,which makes the software things usability issue

Review Source

AH

ASIF H.  
Accounts Analyst  
  
Used the software for: 1-2 years

### "Wonderful"

June 25, 2018

5.0

Pros

Simple & Easy to use,as a layman you can use it,i.e, no need to be a professional to use the Software.

Cons

Everything is OK, sometimes some technical issue's happens which is normal in any software and will be resolved by the tech team quickly.

Review Source

BK

Bernardo K.  
Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Not worth at all."

October 3, 2022

1.0

Worst experience ever.

Pros

Nothing

Cons

They made me pay $200 for some features the app didn't have, and the results where horrible.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.