Who Uses This Software?

Anywhere in the US.


Average Ratings

33 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Gesture
  • www.gesture.com/
  • Founded 2011
  • United States

About Gesture

At Gesture, we help Make Hope Happen for non-profit organizations, schools, hospitals, and many others by providing simple and seamless technology that allows donors to give and support from their mobile phone. Our Guest Management platform is second to none and allows the organization to manage their event from ticket purchase to seating tables.


Gesture Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List
  • Attendee Management
  • Confirmation / Reminders
  • Discount / Coupon Management
  • Event Calendar
  • Marketing Management
  • Online Payments
  • Online Registration
  • Social Promotion
  • Wait List Management
  • Website Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Gesture Reviews Recently Reviewed!

Pretty easy to use and update

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use- update - manage
-Like the push notification options
-Photo adding seems easy
-Like the customization header options

Cons: -When you try to print more than 1 - 5" x 7" it will not let you completely format that so you end up wasting a lot of paper
-Would be nice to have a scrolling screen of featured items or a way to highlight different items other than through push notifications

Gesture is the real deal for mobile fundraising; intuitive to use, with great customer support.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is intuitive to use and streamlines so many of the processes that eat up your time when you have to do them manually; we eliminated so many Excel spreadsheets, thanks to everything being easily captured, managed, and tracked right within the software - from auction packages to ticket sales to even the seating and meal requests.

Beyond the software, Gesture's customer service was incredible; from the initial sales call all the way through to the event itself, every single Gesture representative we worked with was attentive, helpful, and genuinely interested in helping us have a successful event - which we did. In just the 48 hours since the event concluded, I've received multiple compliments from guests who expressed how "smooth" the night ran and how "seamless" their experience was, from check-in to bidding on auction packages to purchasing raffle tickets to checking out when they won auction packages. We will definitely be using Gesture again, for next year's event!

Cons: Since our event is coordinated by a mix of paid staff and volunteers, it would be helpful to have an administrative access level in Gesture that is "view only" - currently, it's all (full admin rights) or nothing.

It would also be helpful if raffle winners could be "drawn" right in the software, rather than needing to use a random number generator on a third party site.

Site is to manage and get other user trained.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to send out notifications on silent auction readiness for bids. Dashboard is perfect when needing to know exact dollar amount raised.

Cons: Item sheets need some work on spacing and layout. No other real issues other than bid sheets. Once fixed there will be no cons.

Overall: With another year with this software we seen an increase in our silent auction bids.

Baf0e8cbc486e198f489eaf8abd877ff

Wonderful company to work with!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The user interface was a great experience for our bidders while the backend of the platform was simple and easy for our staff to navigate and use. The Gesture staff was awesome! They were always there to answer any questions every step of the way.

Cons: While the current photo process is very simple, I would like to see an automatic pairing of photos with items when doing a mass upload of items into the system instead of adding each individually.

I think the staff at Gesture are wonderful!

Nov 02, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ability to add photos, descriptions, bid, buy it now pricing, and much more all in a single entry of an item. I also really like the ease in which bidders can participate, get alerts, and have knowledge of their purchases. Finally, the added bonus of a PR team to work with was an extra perk I was not expecting!

Cons: There are certain gaps in the software we have discovered such as: Nowhere to record solicitors such as staff, committee, or Board member who was responsible for bringing in the item; Nowhere to record an individual's name associated with a company in donor details; Nowhere to record details for pledged item, such as when it will be delivered, staff pick-up needs, etc.; Need to have ability to check box if donor has already received thank you for their contributions (such as when it went unsold at a past event and is being used again); Non-transferrable input from one event to another such as donor information. I also have major concerns over the software abilities to capture donations during the ask. There is simply no way to ensure those that raise their hands, are actually hitting the button to donate that is texted to them.

Overall: During this first year in using the software, I saw the additional benefit of securing bids in advance of opening the auction. This started us out thousands of dollars ahead of where we would have traditionally began at the event.

Vendor Response

by Gesture on November 03, 2017

Heather, Thank you so much for the review! We love working with the National MS team! I'm sure your account manager will touchbase on a couple of the software items you mentioned, but we are excited to let you know that the ability to record an individual's name associated with a company in donor details, and the ability to transfer donor information between campaigns/events have recently been addressed and we can do a quick demo of those items. We've also logged your other notes for the development team, as you know, we are always looking for new ways to improve the software and greatly appreciate your feedback. We look forward to many more National MS events!

We had a great experience with our account manager and the system helped us capture what we needed.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We like the capability of on site event live donations and the ease of use for our guests for the acution

Cons: We think the ticketing piece can be improved upon as well as the security with the personal link for suction bidding that is sent to the user.

This software has enabled us to take our fundraising event to a new level.

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of check out at the event , promotion of auction items, collection of funds. Having Gesture staff at our event is very valuable.

Cons: Would like easier ability to email to our database using the site . Would like to be able to sort and organize options for donations on the front page of the site.

Overall: We are very pleased and will continue to use the software for our future events.

Great experience with Gesture from start to finish. A few glitches but overall, great!

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Ease of use setting up the site with important information. Also, inputting registrants who pay with a check. Honestly, just about everything or we would not have used Gesture for a second time. Support was fantastic!

Cons: Online Help! Difficult to navigate when in a hurry, too many screens to go through, need to print help or have a download capability such as a User Manual especially for new people. This might seem trite but the blue "Help" button is in the way when trying to work with a list or read a screen. Keep it at the top and turn it blue. Some of the dashboard items are difficult to get the right reports out of.

My experience with Gesture has been nothing but positive.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that the Auction is not limited to those who are physically at the event. The fact that there is a website that allows ANYONE to bid on auction items widens our bandwidth and allows for a much higher return. Additionally, the customer service is always impeccable. They are willing to answer any question or jump on a conference call to discuss questions or concerns and they always make sure to accommodate our needs.

9424abdd7d3cc8285fbccd7970b305ec

Great product, great people.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about Gesture are the people who work there! We LOVE our account rep - she is super responsive. The folks that come out to work the auction are always wonderful too. The extra staff support is essential to our event! I also think the interface is very user-friendly and not overly complicated.

Cons: I wish there were an easier way to do a mass photo upload for items, and I wish that items said SOLD instead of CLOSED when they are purchased outright, and that they said NOT OPEN FOR BIDDING if they are something being auctioned in the future.

Overall: It makes my online auction much easier.

Easy site to work with and very helpful emloyees.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very user friendly on both macs and pcs and on mobile phones. I have taught everyone from millennial to those who are 80+ use this software and they all comment on how wonderful and easy it is to use!

I will never have a fundraiser without Gesture now that I've used it.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, automated the most tedious parts of event planning and follow up. Saved me so much time - at least 20 hours on just the silent auction information sheets! Also, having an onsite staff member was absolutely amazing and reduced staff stress significantly. Also, we could see exactly where we were at during the auction with the dashboards - no guessing on how well we were doing!

Overall: Saved so much time before, during and after the event, gave us instant feedback on our progress, automated a lot of tedious tasks. Helped us raise more money!

Gesture made our event more successful due to the right balance of technology & customer service.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds.

Cons: That I didn't invent it. Seriously, we had user issues when we logged in as we had three administrators. Hence, when each wanted to bid, they forgot to switch to donor- an easy fix- but we missed that in training. Gesture solved it easily.

Overall: Breakout of where sales came form/who won what/I could call the winners easily.

Great experience with the Gesture staff and software.

Oct 31, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Having a template/framework for each fundraising event is great. Additionally, the staff support has been exceptional. Anytime I had a question they were quick to answer.

Cons: Software uses only text messages; this is prohibitive when using internationally at conventions. Would like to see e-mail. Also, the software does not feed into a CRM platform.

Overall: This software allowed me to generate thousands of dollars with limited resources and personnel.

Our first experience with Gesture was excellent. The support was professional and helpful.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The entry of the items, though time consuming, was all made worth it by how much easier the event became. Gesture turned check out from a logistical stress-filled nightmare into an easy, clean experience.

Cons: The reports available could use some upgrades. Item donations should be able to be listed on the same receipt as check out if the user is linked to save extra paperwork.

Overall: This is a time-saving device for an auction team. Closing out bidding is an ease and done instantly.

D42fa830646b79eb23ffa58ccb0cfa4d

Great support, would like better reports, overall good!

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very user friendly. The support staff were very helpful whenever I had a question. The onsite staff during the event were phenomenal and made such a difference at our event.

Cons: Sometimes it felt too simple. I wanted a few more options particularly around reports. The reports aren't the best I've used. I'd like them to be more reader friendly, instead of simply Excel exports.

Overall: Easy to use and the onsite staff during our event were amazing.

Gesture is a very responsive and helpful company.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ticketing and auction aspects of the software are easy to set up and change and it provides the guests at our events with a great experience.

Cons: Some of the reports are a little difficult to use and there should be a bit more flexibility when sponsorships are offered on line.

6d5f2452d7799a941d4ed36fd902147f

Gesture offers excellent professional software with outstanding customer service.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.

Cons: I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.

B93c932a2c235d1203bc564e6b68a054

Worth the investment to skyrocket your event fundraising!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ultimately, it has very clear ROI for the agency. The transition from paper building to mobile has drastically increased our pre-event and day of event fundraising. My favorite part about the software is the increase in funds collected the night of the event. It was incredibly unfortunately how much staff time we had to dedicate post event to collecting money, for many of our events we not have 100% funds collected the night of the event, which frees our staff up to focus on thanking donors. Lastly, the interface is very easy to understand and navigate. We have a number of events that have more mature attendees, who were skeptical when we began to make the transition from paper to electronic. After one use they all required we use the technology at future events. This is also a credit to the Gesture onsite staff who really meet the attendees where they are at and give extra attention when needed!

Cons: I guess my comments would be both a pro and a con. The fact that Gesture is constantly evolving and improving the technology it can sometimes be hard to keep up with all of the current offerings and capabilities as a client. This is one of many vendors you work with so it can be hard to keep yourself educated. Although, this is when you really rely on your account manager to relay this information to you, which our, representtaive, does a wonderful job.

Customer service is awesome! Allie always helps me out and gets back to me ASAP.

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like all the different views I can look at it through. Like based on donors or items, it's very helpful.

Cons: I don't personally have any problems, but I know our accountant feels that the reports could be clearer for her purposes.

Overall: How easy it is to use during events! Game changing.

Cbbf337934aa0de133fa0aee4741d382

Great company, easy to use, lots of great features!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can generate reports (I use Excel) with information you need for money raised on tickets-silent-live-raffle items, $ raised by donor, FMV vs what was donated for tax purposes, and the list goes on. The spreadsheets can be sorted as you like for your purposes. I also like the messaging. You can send out text messages to your guests for reminders like auction open for bidding, parking, auction closing, links to photos post event, etc. You can also generate tax letters from the site. A lot of great features!

Cons: The only thing I wish it could do is generate tax letters for each guest separately. If you need to make a change for one guest, you have to generate all letters as they go into a single PDF file. You can't just generate them for one guest. Not a major problem, just wish it was a feature. Overall it is a great system!

Overall: I have been able to generate reports that I need for sharing with my committee and for tax letters. Also, the on-line bidding system is a favorite of our guests. I love the messaging too. It allows me to send messages to my guests pre, during, and post event.

Vendor Response

by Gesture on November 05, 2017

Karen - Thank you for the wonderful feedback! We will let our development team know of your suggestion! We love working with Folds of Honor Chicago and look forward to many more incredible events!

Software is easy to learn and use. My team felt good support. Dashboard is very motivating

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the dashboard. It's incredibly motivating to see our progress as the event unfolds. We also can compare last year's dashboard to this years and know where we need to step it up. The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.

Cons: Limited design capability and limited selection on display board that we used for Fund the Need. We thought sponsors names would appear after they hit the donate button, but names kept coming alphabetically.

Overall: Great tracking of donors and donations; an easy and effective platform to highlight sponsors of our event; a great summary of our night.

Easy to work with - gets all of the info the client wants

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is efficient and provides many different pieces of information that is needed - easy to access and find the answers for the client

Overall: How much information it provides me and the client

software is very easy to use, excellent for collecting payment at checkout

Oct 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that we have people there to help facilitate check in and check out was really beneficial for our event. It helped ensure that our guests would be paying by the end of the night and the extra helped also help take pressure off of our team to tend to the other auction logistics.

Cons: I think the fact that you cannot upload a picture with the quick add is a little annoying and sort of defeats the purpose of adding multiple items at one time since you still have to go back and adjust the picture.

The folks are Gesture are amazing!! Any and all questions are answered right away, very responsive.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's very GUI, easy to use and manipulate. Reporting function is instant which is a plus. Simple enough that an intern can assist with alot of the inputting (which saves me time!).

Cons: Character limits for auction items could be longer. There aren't really any other things that i would change.

Gesture helped to organize our large event planning and provided great customer service.

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allowed us to get rid of excel sheets and a separate ticketing vendor. We like the auction capabilities and simplicity of use. We like that Gesture makes enhancements and improvements based on user feedback. We like the ability to use the helpdesk chat function when we have a question. We like the dashboard and reports. Unrelated to software , but a nice customer service perk is that you have a rep designated to you.

Cons: A few improvements can be made (as with any software) and when I suggest them, they are escalated.
I have been very pleased over the years and plan to continue to use Gesture.

Overall: I have recommended this product to quite a few non profits for the ease of use and the fact that it combines several event planning tasks into one platform.

Gesture has helped make day of customer service smoother and check out quicker.

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is easy to use to update auction items and see how things are tracking during the event.

Cons: There were older reports that we were sent which were easier to use to reconcile sales and use with QuickBooks and Raiser's Edge. The visual part is nice online, but reports are not as broken out and usable as before.

We've enjoyed working with Gesture, the customer service is outstanding and the site is easy to use!

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The site is easy to navigate, the customer service is friendly and attentive, we like the different features like being able to text guests at the event, the site is clean and modern looking, being able to insert sponsor ads throughout the page is great, and the onsite coordinators were a life saver! We also enjoyed the categories options for items and the ease of creating and managing the tickets portal.

Cons: Some of the features like not being able to manage donations made pre-event and the donation thermometer is lack luster. We went from doing a paddle raise to doing all mobile donations and did not feel the thermometer display was as exciting or captured the attention of guests. We did not realize until the night of the event that in order to show progress in the thermometer we had to keep refreshing the page. Just not what we were expecting.

Overall: Ease of ticket sales and managing all of our fundraising items including silent auction, games, and donations.

The Gestures site is easy to use.

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer support is great and always available. The reports produced by the software are very helpful in making decisions for the future of our events.

Cons: Some of the functionality is a bit cumbersome as in changing labels for items that are "out of the ordinary" realm.

Overall: This software has streamlined our event process making report processes to our Board and Committees easier and better organized. Most of all the reports have helped us to determine how to make the event better from year to year.

The software is easy to use and provides a seamless experience for our staff and event guests.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use. It's intuitive and easy to navigate. It makes my job as an event manager much easier. Adding auction items, auction close out, and financial reporting are a breeze. It is also a smooth process for our guests. Bidding on auction items or making a donation is very easy for them, which means more donations for our cause. We set up our auction online in advance of the event. This gives guests an opportunity to start bidding on silent items, and become familiar with live auction items. All of this leads to more revenue to support our mission. I also appreciate the ability to customize our site so it looks like us. This creates a cohesive experience for our guests and helps us put our brand front and center. As a site administrator, I love the ability to download the generated auction sheets. This is a huge time saver. We also download the receipts and send to guests with a thank you letter after the event. It calculates the tax deductibility automatically on the receipt which is an essential feature.

Cons: There are a few custom queries/reports I would like which are not currently offered. It can be confusing as an admin to see clearly what funds have been paid and not paid. However, the staff are great and have helped me figure things out. They even created a custom report for me.

Has taken our event to the next level. The staff could not be more friendly or helpful!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly. Reports of all kinds available. Transparent. Easy to use. Raffle option is a great tool!

Outstanding

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of loading images and descriptions. Customer support and training was excellent as was on-site, day of support.

Cons: Character limitations on certain fields. It would have been helpful to have a comment about the fact that no decimal points should be used when entering dollar amounts in FMV, opening bid, etc.

Overall: Ease of registration, implementation, overall ease for our guests and check out was super easy!

Vendor Response

by Gesture on August 28, 2017

Thank you for the wonderful feedback! We will note the decimal comments and make sure we tell partners in the future. We look forward to working with The First Tee of Orange County again!

Gesture use for our annaul Gala

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Aside from the comprehensive report, everything else with gestures was fairly simple and easy to use. The staff from gestures that helped during the event was knowledgeable and able to help and respond quickly and effectively during the event went on which made it less chaotic feeling for us.

Pros: I love that gesture was easy for our guests to use at our gala. We used it for check in and the process was simple and easy to understand for our volunteers at registration to find info. We used it for our silent auction and guests were able to see the items from their phones and bid very easily and they received notices when they were outbid or when they won. We used it for general donations, selling centerpieces, and checkout. Overall pretty easy to use during the event.

Cons: During the check in process we were unable to search by table number which would have been helpful because sometimes we are asked who is sitting at a certain table and it would be nice to look up by table. Also after the event we needed specific reports to be able to input all of the money we received and record all of the info and gestures did not yet have one comprehensive report to give us what we needed, instead I had to modify and combine several reports to make it work for our needs.