--- title: "Kuebix TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kuebix TMS the right Shipping solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153783/Kuebix-TMS/reviews/" page_type: "reviews" language: "en" --- Kuebix TMS 4.6 (111) [View alternatives](https://www.capterra.com/p/153783/Kuebix-TMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Kuebix TMS Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews TF Tom F COOFurniture, 2 - 10 employeesUsed the software for: More than 2 years. “It's a great platform to see all your freight carrier accounts quote per shipment.“ June 22, 2026 JD Joe D SHIPPING MANAGERAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “SOMETIMES THAT DOESNT EVEN WORK AND YOU HAVE TO EMAIL KUEBIX SUPPORT.“ June 29, 2026 SZ Sissy Z Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months. “has lot of fuction, customer service is very nice and helpful“ July 20, 2022 SZ Sissy Z Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months. “a little complicate, not use friendly“ July 20, 2022 MR Matt R VP of OperationsChemicals, 11 - 50 employeesUsed the software for: 6-12 months. “Good software and can make companies doing small parcel or non-hazmat shipments more efficient. “ February 16, 2021 JR JACOB R WAREHOUSE MANAGERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “It is also very handy to only have to go to one place to access reporting tools and look at past shipments.“ February 19, 2021 ## Showing most helpful reviews Showing 1-25 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Customer Service Specialist Textiles Used the software for: 6-12 months ### "Easy to use and efficient" April 26, 2018 5.0 Time and money savings Pros Enter information once and get rates for all associated carriers helps with efficiency of the office and getting paperwork done quickly. Cons It is too expensive for business pro; I think their can be a cheaper way to get the business pro version for a small company. Review Source Response from Freightwise April 30, 2018 Thanks for the review! Efficiency is at the heart of what we do at Kuebix. It looks like you're already experiencing increased efficiency with Kuebix Free Shipper. Kuebix Business Pro offers even more features to save your company time and money. With the upgrade, you gain access to features like Reporting, Prepay & Add and Invoice Auditing. Many SMBs find that the ROI received from Kuebix greatly outweighs the cost of the technology. Check out this case study on Vaxcel, a lighting company whose "subscription has paid for itself 2 times over in 6 months!" https://www.kuebix.com/resources/vaxcel-case-study/ SS Shara S. CSR Warehousing Used the software for: 1-2 years ### "Kuebix TMS" January 16, 2024 4.0 Pros Easy to use, searching Hazmat items is intuitive, ability to save previous SKUs is a lifesaver Cons Hard to track shipments, usually have to call customer service and it takes awhile Review Source JS Justin S. Transportation Manager Consumer Goods Used the software for: I used a free trial ### "Not yet a complete TMS tool" March 18, 2020 2.0 The system as a whole is clunky and feels like an unfinished product. Pros Kuebix was pretty easy to navigate and book shipments. The customer support is very responsive and willing to help if possible. It is built on the Salesforce platform, which means the reporting can be customized to fit your company's analytical needs. Cons The shipment tracking was incredibly unreliable. Sometimes shipments would have already been processed through our facility and onto the final destination, but Kuebix still said it was waiting to be picked up from the origin. It is not very broker friendly. There was not an efficient way to set up the BOLs for 3rd party billing when tendering a shipment to a broker. If one user created a report, other users could not access it without reaching out to customer support and having them recreate the report under a shared folder. Certain fields, such as the PO field, can not be edited once booked. So if your team must update data within the shipment, certain fields that should always be accessible for edits were locked for the users. Alternatives considered [Freightview](https://www.capterra.com/p/136895/Freightview/) Reason for choosing Kuebix TMS We chose not to move forward with Kuebix. Review Source UAG Ubaldo Antonio G. Logistics Coordinator Logistics and Supply Chain Used the software for: 2+ years ### "Kuebix User" May 21, 2020 5.0 Good to use for for shipping, for freight quotes, and for invoicing. Pros Ever since i started using Kuebix, my job life became flexible and a time saver. Kuebix software is very easy to use. Very accurate when obtaining quotes, freight organization, and keeping track with carriers. Everything in Kuebix is already given when shipping LTL or FTL. Cons There are some freight accounts that cannot be input into Kuebix . I've tried to add FedEx as one of my carries but no luck. Review Source Response from Freightwise May 22, 2020 Thanks for the great review! We're thrilled that Kuebix has been such a time saver for you! We're doing our best to make logistics simple and connected! In terms of FedEx, we should be able to get your FedEx rates connected. If you email support@kuebix.com, we'd be happy to take a look at that for you! VR Verified Reviewer Vice President Sales and Operations Mining & Metals Used the software for: 1-2 years ### "So easy to use!" December 7, 2018 5.0 I always knew what carriers I had the best rates with but with Kuebix I have found that some carriers have really good prices and or quicker service for certain lanes, being able to see that with one click and on one screen is really helpful and time saving. Pros Love the software, all my carriers on one screen, the interface is very easy to use. Cons I wish there was a way to go from a rate quote into a shipment without starting over. Review Source Response from Freightwise May 20, 2019 Thank you for the great review! We're thrilled that Kuebix has been able to save you time rating and booking! DO David O. Logistics Manager Printing Used the software for: 1-2 years ### "Big help in comparing freight quotes" June 24, 2019 5.0 I think Keubix has been an overall win for me. It has greatly reduced the amount of time that I spend pulling and comparing freight quotes. I am generally involved in multiple projects at once so that times savings is extremely valuable. The process of generating pickups, Bills of Lading and pallet labels is also pretty seamless which is another time saver. I use the free version of Kuebix so being able to pick up so many efficiencies for not cost is a no brainer. Pros I like that I can compare freight quotes from all of my LTL carriers by only entering the shipment details once. That has saved me countless hours of extra work. Cons I do not care for the way the blind shipment process works or how the address book seems to be a bit on the hidden side. Review Source Response from Freightwise August 9, 2019 We appreciate the positive review, David! We're so pleased that you've been able to find so much value through our free offering! Kuebix is building the most connected shipping community and having shippers of all sizes is a big part of that. JD Judy D. Logisitics Coordinator Automotive Used the software for: 1-2 years ### "Kuebix TMS " November 8, 2019 5.0 Bottom line, the Kuebix TMS has saved me tons of time and it's very simple and easy to understand and use. It literally took me 15 mins to be up and running on it and I had never used a TMS before this. And.....the version I use is "FREE". Pros The best feature for my scope of business is having everything I need in one place in order to process my daily shipments. Once you establish your database of ship to locations, it is incredibly simple to process a BOL, dispatch, and print. I do not use the Pro version as it's not necessary for my business model. I believe it offers accounting tools that I do not need. Cons The least liked feature is not being able to update/revise a BOL once it's been processed. It's possible there is a way but I haven't taken the time to contact customer service. I simply unbook the BOL, delete and start over. It takes no time to do this. Review Source RP Rachel P. Shipping Admin Used the software for: 6-12 months ### "I love Kuebix! It saves time, it's easy to use, and the free version does everything I need it to." April 26, 2018 5.0 Pros I can compare rates across different carriers for the same shipment on one site, versus going to each carriers individual site and quoting the same shipment. Cons Some pick up requests have to be scheduled through the carrier's site. Those shipments have to be manually removed from the Kuebix "Booked Not Picked Up" list. The disclaimer for some carriers regarding accessorial options should be visible without having to hover the mouse over "Disclaimer". There is no obvious way to delete Saved Shipments. Review Source Response from Freightwise April 27, 2018 Hi Rachel, We're glad you love Kuebix and that Kuebix Free Shipper is fitting your needs! Carriers that are integrated with Kuebix can be scheduled directly through the technology. If you need to schedule a shipment on your carrier's website, you can track that shipment on the Kuebix platform by adding in your PRO number. To enter a PRO number, visit the 'Managed Shipments' screen. This will allow the shipment to be tracked and moved to the correct shipment status within Kuebix. You can also delete a saved shipment by clicking on the KBX number. This will bring you to a new page where you can access a 'Delete' button on the top right-hand corner of the page. Let us know if you have any questions and we can help walk you through this process. Give us a call at 1(800)220-8610 or send us an email at support@kuebix.com. VR Verified Reviewer Sales, Shipping Construction Used the software for: 1-2 years ### "Works great for me." April 26, 2018 4.0 saved me time on quotes and BOL. Pros Gives me the quote for all the LTL company. I can print the BOL and get a pick up done all at ones. It is great for small business. Cons where can I start. Nothing I can say about this software on the Cons side. We like the easy to use software. Review Source Response from Freightwise May 2, 2018 We're always glad to hear our technology saves users valuable time, thanks for being a Kuebix Free Shipper! VR Verified Reviewer Operations Manager Wholesale Used the software for: 6-12 months ### "Very Convenient!" December 7, 2018 5.0 Pros Very convenient and easy! It provides us all the information we need. Cons I have no complaints so far! Everthing is manageble and easy to use. Review Source Response from Freightwise December 10, 2018 Thanks for the awesome review of our TMS! We're glad you're finding it convenient and easy to manage! AY Aaron Y. Logistics Coordinator Cosmetics Used the software for: 1-2 years ### "Kuebix reveiw" June 24, 2019 4.0 Kuebix helps RCI pick the best carrier, whether based on service or cost. Very helpful in keeping shipments organixed Pros I like multiple quotes all on one screen. Makes picking the appropriate carrier very easy. Easy to find a shipment that has been quoted or shipped out. Cons Tracking is very tedious and most of the time I have to got the carrier website to get information. I wish the edit customer information was easier. I would like a place to store notes that only RCI can see to help remember things like lift gate needed,call for appointment or call Sally on Wednesday's etc. Reason for choosing Kuebix TMS Cost and time to implement. Review Source JM Jeff M. Senior Logistics Manager Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Couldn't be happier" June 24, 2019 5.0 Pros The best part of this software is the time it will save you. I spent 30 minutes looking up each freight companies rates, sometimes waiting all day for them to get back to me. With Kuebix, it only takes 3 minutes max and I have every carrier's rates that I need. Customer service got back to me within 10 minutes whenever I had a problem and gave me clear, concise instructions to fix it. I couldn't be happier with Kuebix and recommend it to anyone that is thinking about using it. Cons I honestly cannot think of a single problem I have with Kuebix. It is the ideal program. Review Source Response from Freightwise July 22, 2019 Hi Jeff, Thank you for the amazing review! We are so happy to hear that Kuebix is saving you so much time and simplifying your operations. JS Jennifer S. Logistics Specialist Consumer Goods Used the software for: 2+ years ### "Kuebix Software for LTL Shipments" July 1, 2019 4.0 Very happy with the program. The pros of not wasting so much time in obtaining a quote for a LTL shipment for out weighs the few quirks I have found in the programing. Pros 1 - All our Carriers are in one place and Kuebix eliminates having to go to multiple websites to quote a shipment. 2 - Notification when an LTL shipment does not meet guaranteed delivery date. Cons 1 - Software gets buggy sometimes, especially when quoting multiple pallets, and/or when you make changes to an already saved shipment (when shipment information changes, i.e. # of pallets or weight). 2 - Only holds quoted shipments for about 30 days. Review Source JM Jeremiah M. National Sales Manager - Furniture & Equipment Retail Used the software for: 1-2 years ### "Kuebix user" July 12, 2019 4.0 Kuebix saves me time and money by showing me all of my rate quotes at one time. Pros Very easy to get freight quotes from all of my LTL trucking companies. I use about 10 different trucking companies and can enter information just one time on Kuebix and get rates back from all of the trucking companies that I use. Cons I do not make full use out of Kuebix due to the nature of my business. I only need it for the rate quoting feature so I do not take advantage of the other uses. However, I still pay the same rate. Review Source KB Kyle B. Logistics Manager Packaging and Containers Used the software for: 1-2 years ### "Awesome Product" November 8, 2019 5.0 Kuebix has been invaluable to our company. I could not do my job nearly as effeciently without Kuebix. Pros Saves me so much time! Being able to quote multiple carriers at once is a life saver. Also it is very nice being able to pull up quotes quickly when auditing freight bills. Cons I wish all the shipments would show the pro #'s. Sometimes they do and sometimes they don't. It may be just certain carriers that it shows up on, but I haven't looked that far into it. Review Source KB Kelli B. Purchasing Used the software for: 6-12 months ### "Have had minimal issues, which were resolved quickly with customer support" May 3, 2018 5.0 Saves me time from having to look at several sights in order to see the most pertinent information. Pros I love that this piece of software takes all of my currently contracted rates and consolidates them into one easy location for review. Cons Biggest frustration is that I have to enter the pallets and weights in two different areas. It should be intuitive enough to transfer the information, or consolidate so I only have to enter it in one space. Pretty minor though. Review Source Response from Freightwise May 7, 2018 Hi Kelli, Thanks for the review! We're glad Customer Support was able to resolve any issue you had quickly! Do you use pallet or dimensional pricing? If you don't, then you only need to enter in your pallets and weights a single time and can ignore the input box for pallet information in the handling unit field. Only the fields marked with a red line are required, feel free to leave the other blank to speed things along! MC Manny C. Logistics Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Kuebix Review" July 2, 2019 5.0 Overall, I am happy with the software and the customer service prompt response to my questions. Very fast and reliable to solve any issues. I depend on Kuebix for freight quotes on a daily basis. Pros It is easy to use and accurate, great and fast customer service Cons The software relies on salesforce plataform. If Salesforce is down, Kuebix is down. Review Source Response from Freightwise July 22, 2019 Hi Manny, So glad to hear that Kuebix is a reliable source for finding the best freight quotes each and every day! Thanks for the review. LF Lucinda F. Logistics Manager Wholesale Used the software for: 2+ years ### "Quoting" October 31, 2019 5.0 Pros this is very fast and easy to get quotes Cons We only use the program for quoting so there is nothing that i do no like about it. The only thing that i think would be helpful is to be able to see quote history Review Source WB William B. Web Sales Building Materials Used the software for: 2+ years ### "Kuebix Rocks" October 31, 2019 5.0 Pros This gives us the opportunity to save our customers money, which help keep them as customers.. Win-Win Cons Every now and then it acts a little buggy but nothing i cant deal with. Review Source VR Verified Reviewer Sales Representative Retail Used the software for: 6-12 months ### "Kuebix Review" December 7, 2018 5.0 Overall, Kuebix is user-friendly and provides a one-stop shop to compare all of your freight pricing! Pros The software is super easy to use! You can load all of your carriers and Kuebix will provide pricing for all of your options - economy, priority, guaranteed - its great! After you enter weight and dimensions a class is automatically suggested for you so takes out the guesswork and research! Produces a BOL for you that is easy to read. Cons Not sure if you can declare a value for insurance but we have freight insurance through another company. Review Source Response from Freightwise December 10, 2018 We love to hear that our software is easy to use! Thanks for the review! There's an option to add a declared value of insurance on parcel shipments. If you want to add a value to an LTL shipment, you can enter this information into the "Special Instructions" section. These instructions will appear on the BOL. Thanks again for the positive feedback! MF Mike F. manager Paper & Forest Products Used the software for: 2+ years ### "Review" November 12, 2019 5.0 Pros Very Easy to use. All of our needs in one place. Cons We don't really have any complaints. The software has been great! Review Source CN Chuong N. Office Manager Warehousing Used the software for: Less than 6 months ### "Kuebix is great, I can see all my rates all in one screen" April 26, 2018 5.0 We've been able to save a lot of money and time, going with the best option that fits our budget is very important to us. Pros Being able to see all the prices and options I have with all my carriers. The ease of use was one of the thing that pushed this product for me, and that you can get a rate quote and fill out the BOL at the same time, instead of going to two different pages. Cons The shipping labels, I like that it allows me to print with the barcode on them, but it doesn't say how many pallets there are on the labels, for example if I have 3 pallets, it just says 3 pallets on all my shipping label, rather than 1 of 3, etc. Review Source Response from Freightwise April 30, 2018 Hi Chuong, It's great to see you've been able to take full advantage of Kuebix to save time and money! Your feedback is very important to us. We've heard from you and other Kuebix users and are adding a multi-pallet numbering feature to our enhancement list. At this point we don't have a timeline for completion, so please stay-tuned for this feature. Thanks for being a Kuebix Shipper! KC Kevin C. General Manager Food & Beverages Used the software for: 1-2 years ### "Shipping Made Easy" November 12, 2019 5.0 Pros This software makes it easy to view all carrier freight quotes with one click. What a time saver! Cons It would be nice if it was a little more economical as far as pricing goes. Review Source mB michael B. Warehouse Manager Warehousing Used the software for: 1-2 years ### " Kuebix TMS Thoughts" November 5, 2019 4.0 It is useful Pros That I can look at different carriers at the same time. Cons When getting another rate I had to start over instead of opening up another window at the same time. Review Source KF Kim F. Logistics & Supply Chain Specialist Research Used the software for: 6-12 months ### "Kuebix - nice tool to have" July 8, 2019 5.0 Pros It's one place to go to compare all quotes at once and NOT a 3PL. BOL is created too! Cons I would like to choose to save quotes and rename them. It's confusing going to another section and having to search for it, especially if there were several quotes. 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