---
title: "Kuebix TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Kuebix TMS the right Shipping solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153783/Kuebix-TMS/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

Kuebix TMS

4.6 (111)

[View alternatives](https://www.capterra.com/p/153783/Kuebix-TMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Kuebix TMS

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

TF

Tom F

COOFurniture, 2 - 10 employeesUsed the software for: More than 2 years.

“It's a great platform to see all your freight carrier accounts quote per shipment.“

June 22, 2026

JD

Joe D

SHIPPING MANAGERAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“SOMETIMES THAT DOESNT EVEN WORK AND YOU HAVE TO EMAIL KUEBIX SUPPORT.“

June 29, 2026

SZ

Sissy Z

Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months.

“has lot of fuction, customer service is very nice and helpful“

July 20, 2022

SZ

Sissy Z

Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months.

“a little complicate, not use friendly“

July 20, 2022

MR

Matt R

VP of OperationsChemicals, 11 - 50 employeesUsed the software for: 6-12 months.

“Good software and can make companies doing small parcel or non-hazmat shipments more efficient. “

February 16, 2021

JR

JACOB R

WAREHOUSE MANAGERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years.

“It is also very handy to only have to go to one place to access reporting tools and look at past shipments.“

February 19, 2021

## Showing most helpful reviews

Showing 1-25 of 111 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
SHIPPING MANAGER  
Used the software for: 3-5 years

### "LOVE KUEBIX!!!"

July 1, 2026

5.0

KUEBIX IS THE SIMPLEST AND MOST PRODUCTIVE TMS PLATFORM THAT I HAVE USED!!! I RECCOMEND IT FOR EVREY LTL SHIPPING COMPANY.

Pros

I LIKE HOW EASY IT IS TO USE THE KUEBIX PLATFORM. I LIKE HOW IT STORES ALL OF YOUR CUSTOMER INFORMATION.

Cons

FOR SOME REASON IT LOSES CARRIER API'S AND I HAVE TO GO IN AND RE ADD THEM ?? SOMETIMES THAT DOESNT EVEN WORK AND YOU HAVE TO EMAIL KUEBIX SUPPORT.

Review Source

R

Reviewer  
COO  
Used the software for: 3-5 years

### "Great LTL Carrier Quote System Platform"

June 23, 2026

5.0

Very good customer service team. Anytime I had to email them, Kuebix response time was very good/timely.

Pros

It's a great platform to see all your freight carrier accounts quote per shipment. Kuebix offers other services, etc, but for us, it's about seeing all carrier quotes on a single platform.

Cons

Sometimes not all carrier accounts show up when submitting for quote and you have to refresh page a couple times, but not too bad/often.

Review Source

VR

Verified Reviewer  
Customer Service Specialist  
Used the software for: Less than 1 year

### "Easy to use and efficient"

April 27, 2018

5.0

Time and money savings

Pros

Enter information once and get rates for all associated carriers helps with efficiency of the office and getting paperwork done quickly.

Cons

It is too expensive for business pro; I think their can be a cheaper way to get the business pro version for a small company.

Review Source

Shara S.  
CSR  
Used the software for: 1-3 years

### "Kuebix TMS"

January 18, 2024

4.0

Pros

Easy to use, searching Hazmat items is intuitive, ability to save previous SKUs is a lifesaver

Cons

Hard to track shipments, usually have to call customer service and it takes awhile

Review Source

R

Reviewer  
Transportation Manager  
Used the software for: I used a free trial

### "Not yet a complete TMS tool"

March 20, 2020

2.0

The system as a whole is clunky and feels like an unfinished product.

Pros

Kuebix was pretty easy to navigate and book shipments. The customer support is very responsive and willing to help if possible. It is built on the Salesforce platform, which means the reporting can be customized to fit your company's analytical needs.

Cons

The shipment tracking was incredibly unreliable. Sometimes shipments would have already been processed through our facility and onto the final destination, but Kuebix still said it was waiting to be picked up from the origin. It is not very broker friendly. There was not an efficient way to set up the BOLs for 3rd party billing when tendering a shipment to a broker. If one user created a report, other users could not access it without reaching out to customer support and having them recreate the report under a shared folder. Certain fields, such as the PO field, can not be edited once booked. So if your team must update data within the shipment, certain fields that should always be accessible for edits were locked for the users.

Review Source

R

Reviewer  
Logistics Coordinator  
Used the software for: 3-5 years

### "Kuebix User"

May 22, 2020

5.0

Good to use for for shipping, for freight quotes, and for invoicing.

Pros

Ever since i started using Kuebix, my job life became flexible and a time saver. Kuebix software is very easy to use. Very accurate when obtaining quotes, freight organization, and keeping track with carriers. Everything in Kuebix is already given when shipping LTL or FTL.

Cons

There are some freight accounts that cannot be input into Kuebix . I've tried to add FedEx as one of my carries but no luck.

Review Source

VR

Verified Reviewer  
Vice President Sales and Operations  
Used the software for: 1-3 years

### "So easy to use!"

December 11, 2018

5.0

I always knew what carriers I had the best rates with but with Kuebix I have found that some carriers have really good prices and or quicker service for certain lanes, being able to see that with one click and on one screen is really helpful and time saving.

Pros

Love the software, all my carriers on one screen, the interface is very easy to use.

Cons

I wish there was a way to go from a rate quote into a shipment without starting over.

Review Source

DO

David O.  
Logistics Manager  
Used the software for: 1-3 years

### "Big help in comparing freight quotes"

June 25, 2019

5.0

I think Keubix has been an overall win for me. It has greatly reduced the amount of time that I spend pulling and comparing freight quotes. I am generally involved in multiple projects at once so that times savings is extremely valuable. The process of generating pickups, Bills of Lading and pallet labels is also pretty seamless which is another time saver. I use the free version of Kuebix so being able to pick up so many efficiencies for not cost is a no brainer.

Pros

I like that I can compare freight quotes from all of my LTL carriers by only entering the shipment details once. That has saved me countless hours of extra work.

Cons

I do not care for the way the blind shipment process works or how the address book seems to be a bit on the hidden side.

Review Source

R

Reviewer  
Logisitics Coordinator  
Used the software for: 1-3 years

### "Kuebix TMS "

November 26, 2019

5.0

Bottom line, the Kuebix TMS has saved me tons of time and it's very simple and easy to understand and use. It literally took me 15 mins to be up and running on it and I had never used a TMS before this. And.....the version I use is "FREE".

Pros

The best feature for my scope of business is having everything I need in one place in order to process my daily shipments. Once you establish your database of ship to locations, it is incredibly simple to process a BOL, dispatch, and print. I do not use the Pro version as it's not necessary for my business model. I believe it offers accounting tools that I do not need.

Cons

The least liked feature is not being able to update/revise a BOL once it's been processed. It's possible there is a way but I haven't taken the time to contact customer service. I simply unbook the BOL, delete and start over. It takes no time to do this.

Review Source

R

Reviewer  
Shipping Admin  
Used the software for: Less than 1 year

### "I love Kuebix! It saves time, it's easy to use, and the free version does everything I need it to."

April 27, 2018

5.0

Pros

I can compare rates across different carriers for the same shipment on one site, versus going to each carriers individual site and quoting the same shipment.

Cons

Some pick up requests have to be scheduled through the carrier's site. Those shipments have to be manually removed from the Kuebix "Booked Not Picked Up" list. The disclaimer for some carriers regarding accessorial options should be visible without having to hover the mouse over "Disclaimer". There is no obvious way to delete Saved Shipments.

Review Source

VR

Verified Reviewer  
Sales, Shipping  
Used the software for: 1-3 years

### "Works great for me."

May 1, 2018

4.0

saved me time on quotes and BOL.

Pros

Gives me the quote for all the LTL company. I can print the BOL and get a pick up done all at ones. It is great for small business.

Cons

where can I start. Nothing I can say about this software on the Cons side. We like the easy to use software.

Review Source

VR

Verified Reviewer  
Operations Manager  
Used the software for: Less than 1 year

### "Very Convenient!"

December 10, 2018

5.0

Pros

Very convenient and easy! It provides us all the information we need.

Cons

I have no complaints so far! Everthing is manageble and easy to use.

Review Source

Aaron Y.  
Logistics Coordinator  
Used the software for: 1-3 years

### "Kuebix reveiw"

June 25, 2019

4.0

Kuebix helps RCI pick the best carrier, whether based on service or cost. Very helpful in keeping shipments organixed

Pros

I like multiple quotes all on one screen. Makes picking the appropriate carrier very easy. Easy to find a shipment that has been quoted or shipped out.

Cons

Tracking is very tedious and most of the time I have to got the carrier website to get information. I wish the edit customer information was easier. I would like a place to store notes that only RCI can see to help remember things like lift gate needed,call for appointment or call Sally on Wednesday's etc.

Review Source

R

Reviewer  
Senior Logistics Manager  
Used the software for: Less than 1 year

### "Couldn't be happier"

June 25, 2019

5.0

Pros

The best part of this software is the time it will save you. I spent 30 minutes looking up each freight companies rates, sometimes waiting all day for them to get back to me. With Kuebix, it only takes 3 minutes max and I have every carrier's rates that I need. Customer service got back to me within 10 minutes whenever I had a problem and gave me clear, concise instructions to fix it. I couldn't be happier with Kuebix and recommend it to anyone that is thinking about using it.

Cons

I honestly cannot think of a single problem I have with Kuebix. It is the ideal program.

Review Source

R

Reviewer  
Logistics Specialist  
Used the software for: 3-5 years

### "Kuebix Software for LTL Shipments"

October 6, 2025

4.0

Very happy with the program. The pros of not wasting so much time in obtaining a quote for a LTL shipment for out weighs the few quirks I have found in the programing.

Pros

1 - All our Carriers are in one place and Kuebix eliminates having to go to multiple websites to quote a shipment. 2 - Notification when an LTL shipment does not meet guaranteed delivery date.

Cons

1 - Software gets buggy sometimes, especially when quoting multiple pallets, and/or when you make changes to an already saved shipment (when shipment information changes, i.e. # of pallets or weight). 2 - Only holds quoted shipments for about 30 days.

Review Source

JM

Jeremiah M.  
National Sales Manager - Furniture & Equipment  
Used the software for: 1-3 years

### "Kuebix user"

July 15, 2019

4.0

Kuebix saves me time and money by showing me all of my rate quotes at one time.

Pros

Very easy to get freight quotes from all of my LTL trucking companies. I use about 10 different trucking companies and can enter information just one time on Kuebix and get rates back from all of the trucking companies that I use.

Cons

I do not make full use out of Kuebix due to the nature of my business. I only need it for the rate quoting feature so I do not take advantage of the other uses. However, I still pay the same rate.

Review Source

R

Reviewer  
Logistics Manager  
Used the software for: 1-3 years

### "Awesome Product"

November 11, 2019

5.0

Kuebix has been invaluable to our company. I could not do my job nearly as effeciently without Kuebix.

Pros

Saves me so much time! Being able to quote multiple carriers at once is a life saver. Also it is very nice being able to pull up quotes quickly when auditing freight bills.

Cons

I wish all the shipments would show the pro #'s. Sometimes they do and sometimes they don't. It may be just certain carriers that it shows up on, but I haven't looked that far into it.

Review Source

R

Reviewer  
Purchasing  
Used the software for: Less than 1 year

### "Have had minimal issues, which were resolved quickly with customer support"

May 6, 2018

5.0

Saves me time from having to look at several sights in order to see the most pertinent information.

Pros

I love that this piece of software takes all of my currently contracted rates and consolidates them into one easy location for review.

Cons

Biggest frustration is that I have to enter the pallets and weights in two different areas. It should be intuitive enough to transfer the information, or consolidate so I only have to enter it in one space. Pretty minor though.

Review Source

R

Reviewer  
Logistics Manager  
Used the software for: 1-3 years

### "Kuebix Review"

July 5, 2019

5.0

Overall, I am happy with the software and the customer service prompt response to my questions. Very fast and reliable to solve any issues. I depend on Kuebix for freight quotes on a daily basis.

Pros

It is easy to use and accurate, great and fast customer service

Cons

The software relies on salesforce plataform. If Salesforce is down, Kuebix is down.

Review Source

R

Reviewer  
Logistics Manager  
Used the software for: 3-5 years

### "Quoting"

November 1, 2019

5.0

Pros

this is very fast and easy to get quotes

Cons

We only use the program for quoting so there is nothing that i do no like about it. The only thing that i think would be helpful is to be able to see quote history

Review Source

R

Reviewer  
Web Sales  
Used the software for: 3-5 years

### "Kuebix Rocks"

November 1, 2019

5.0

Pros

This gives us the opportunity to save our customers money, which help keep them as customers.. Win-Win

Cons

Every now and then it acts a little buggy but nothing i cant deal with.

Review Source

VR

Verified Reviewer  
Sales Representative  
Used the software for: Less than 1 year

### "Kuebix Review"

December 10, 2018

5.0

Overall, Kuebix is user-friendly and provides a one-stop shop to compare all of your freight pricing!

Pros

The software is super easy to use! You can load all of your carriers and Kuebix will provide pricing for all of your options - economy, priority, guaranteed - its great! After you enter weight and dimensions a class is automatically suggested for you so takes out the guesswork and research! Produces a BOL for you that is easy to read.

Cons

Not sure if you can declare a value for insurance but we have freight insurance through another company.

Review Source

R

Reviewer  
manager  
Used the software for: 3-5 years

### "Review"

November 13, 2019

5.0

Pros

Very Easy to use. All of our needs in one place.

Cons

We don't really have any complaints. The software has been great!

Review Source

R

Reviewer  
Office Manager  
Used the software for: Less than 1 year

### "Kuebix is great, I can see all my rates all in one screen"

April 27, 2018

5.0

We've been able to save a lot of money and time, going with the best option that fits our budget is very important to us.

Pros

Being able to see all the prices and options I have with all my carriers. The ease of use was one of the thing that pushed this product for me, and that you can get a rate quote and fill out the BOL at the same time, instead of going to two different pages.

Cons

The shipping labels, I like that it allows me to print with the barcode on them, but it doesn't say how many pallets there are on the labels, for example if I have 3 pallets, it just says 3 pallets on all my shipping label, rather than 1 of 3, etc.

Review Source

R

Reviewer  
General Manager  
Used the software for: 1-3 years

### "Shipping Made Easy"

November 13, 2019

5.0

Pros

This software makes it easy to view all carrier freight quotes with one click. What a time saver!

Cons

It would be nice if it was a little more economical as far as pricing goes.

Review Source

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