# Kuebix TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kuebix TMS the right Shipping solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153783/Kuebix-TMS/reviews --- Kuebix TMS 4.6 (109) [View alternatives](https://www.capterra.com/p/153783/Kuebix-TMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kuebix TMS Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews SZ Sissy Z Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months. “has lot of fuction, customer service is very nice and helpful“ July 20, 2022 SZ Sissy Z Shipping ManagerPlastics, 51 - 200 employeesUsed the software for: Less than 6 months. “a little complicate, not use friendly“ July 20, 2022 MR Matt R VP of OperationsChemicals, 11 - 50 employeesUsed the software for: 6-12 months. “Good software and can make companies doing small parcel or non-hazmat shipments more efficient. “ February 16, 2021 mm maureen m purchasing\\logisticsWholesale, 2 - 10 employeesUsed the software for: More than 2 years. “tapping into the different ways my carriers needed me to input the freight amount to get the quote properly, oh and i hated entering all of my carriers and the follow up emails to get the api done“ June 12, 2020 JR JACOB R WAREHOUSE MANAGERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “It is also very handy to only have to go to one place to access reporting tools and look at past shipments.“ February 19, 2021 Charles M Director of OperationsMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “The staff at Kuebix has always been helpful in setting everything up. “ June 12, 2020 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sales, Shipping Construction Used the software for: 1-2 years ### "Works great for me." April 26, 2018 4.0 saved me time on quotes and BOL. Pros Gives me the quote for all the LTL company. I can print the BOL and get a pick up done all at ones. It is great for small business. Cons where can I start. Nothing I can say about this software on the Cons side. We like the easy to use software. Review Source Response from Freightwise May 2, 2018 We're always glad to hear our technology saves users valuable time, thanks for being a Kuebix Free Shipper! SS Shara S. CSR Warehousing Used the software for: 1-2 years ### "Kuebix TMS" January 16, 2024 4.0 Pros Easy to use, searching Hazmat items is intuitive, ability to save previous SKUs is a lifesaver Cons Hard to track shipments, usually have to call customer service and it takes awhile Review Source JS Justin S. Transportation Manager Consumer Goods Used the software for: I used a free trial ### "Not yet a complete TMS tool" March 18, 2020 2.0 The system as a whole is clunky and feels like an unfinished product. Pros Kuebix was pretty easy to navigate and book shipments. The customer support is very responsive and willing to help if possible. It is built on the Salesforce platform, which means the reporting can be customized to fit your company's analytical needs. Cons The shipment tracking was incredibly unreliable. Sometimes shipments would have already been processed through our facility and onto the final destination, but Kuebix still said it was waiting to be picked up from the origin. It is not very broker friendly. There was not an efficient way to set up the BOLs for 3rd party billing when tendering a shipment to a broker. If one user created a report, other users could not access it without reaching out to customer support and having them recreate the report under a shared folder. Certain fields, such as the PO field, can not be edited once booked. So if your team must update data within the shipment, certain fields that should always be accessible for edits were locked for the users. Alternatives considered [Freightview](https://www.capterra.com/p/136895/Freightview/) Reason for choosing Kuebix TMS We chose not to move forward with Kuebix. Review Source UAG Ubaldo Antonio G. Logistics Coordinator Logistics and Supply Chain Used the software for: 2+ years ### "Kuebix User" May 21, 2020 5.0 Good to use for for shipping, for freight quotes, and for invoicing. Pros Ever since i started using Kuebix, my job life became flexible and a time saver. Kuebix software is very easy to use. Very accurate when obtaining quotes, freight organization, and keeping track with carriers. Everything in Kuebix is already given when shipping LTL or FTL. Cons There are some freight accounts that cannot be input into Kuebix . I've tried to add FedEx as one of my carries but no luck. Review Source Response from Freightwise May 22, 2020 Thanks for the great review! We're thrilled that Kuebix has been such a time saver for you! We're doing our best to make logistics simple and connected! In terms of FedEx, we should be able to get your FedEx rates connected. If you email support@kuebix.com, we'd be happy to take a look at that for you! DO David O. Logistics Manager Printing Used the software for: 1-2 years ### "Big help in comparing freight quotes" June 24, 2019 5.0 I think Keubix has been an overall win for me. It has greatly reduced the amount of time that I spend pulling and comparing freight quotes. I am generally involved in multiple projects at once so that times savings is extremely valuable. The process of generating pickups, Bills of Lading and pallet labels is also pretty seamless which is another time saver. I use the free version of Kuebix so being able to pick up so many efficiencies for not cost is a no brainer. Pros I like that I can compare freight quotes from all of my LTL carriers by only entering the shipment details once. That has saved me countless hours of extra work. Cons I do not care for the way the blind shipment process works or how the address book seems to be a bit on the hidden side. Review Source Response from Freightwise August 9, 2019 We appreciate the positive review, David! We're so pleased that you've been able to find so much value through our free offering! Kuebix is building the most connected shipping community and having shippers of all sizes is a big part of that. JD Judy D. Logisitics Coordinator Automotive Used the software for: 1-2 years ### "Kuebix TMS " November 8, 2019 5.0 Bottom line, the Kuebix TMS has saved me tons of time and it's very simple and easy to understand and use. It literally took me 15 mins to be up and running on it and I had never used a TMS before this. And.....the version I use is "FREE". Pros The best feature for my scope of business is having everything I need in one place in order to process my daily shipments. Once you establish your database of ship to locations, it is incredibly simple to process a BOL, dispatch, and print. I do not use the Pro version as it's not necessary for my business model. I believe it offers accounting tools that I do not need. Cons The least liked feature is not being able to update/revise a BOL once it's been processed. It's possible there is a way but I haven't taken the time to contact customer service. I simply unbook the BOL, delete and start over. It takes no time to do this. Review Source RP Rachel P. Shipping Admin Used the software for: 6-12 months ### "I love Kuebix! It saves time, it's easy to use, and the free version does everything I need it to." April 26, 2018 5.0 Pros I can compare rates across different carriers for the same shipment on one site, versus going to each carriers individual site and quoting the same shipment. Cons Some pick up requests have to be scheduled through the carrier's site. Those shipments have to be manually removed from the Kuebix "Booked Not Picked Up" list. The disclaimer for some carriers regarding accessorial options should be visible without having to hover the mouse over "Disclaimer". There is no obvious way to delete Saved Shipments. Review Source Response from Freightwise April 27, 2018 Hi Rachel, We're glad you love Kuebix and that Kuebix Free Shipper is fitting your needs! Carriers that are integrated with Kuebix can be scheduled directly through the technology. If you need to schedule a shipment on your carrier's website, you can track that shipment on the Kuebix platform by adding in your PRO number. To enter a PRO number, visit the 'Managed Shipments' screen. This will allow the shipment to be tracked and moved to the correct shipment status within Kuebix. You can also delete a saved shipment by clicking on the KBX number. This will bring you to a new page where you can access a 'Delete' button on the top right-hand corner of the page. Let us know if you have any questions and we can help walk you through this process. Give us a call at 1(800)220-8610 or send us an email at support@kuebix.com. BH BRITTANY H. Accounting Clerk Building Materials Used the software for: 1-2 years ### "Great TMS" September 7, 2018 4.0 My experience is great. We are a small company and were using one of the paid versions and realized we weren't using any added features so we are now using the free version and it is still doing great. Pros I like how easy it is to use. I have used other TMS systems and Kuebix is way better than all the others. I like how professional the labels and BOL look Cons I wish it would keep track of the dimensions of everything I ship. My company ships a lot of overlength and when I share information with other carriers of previous shipments it only shows the cost, location, and the weight shipped Review Source Response from Freightwise September 11, 2018 Hi Brittany, Thanks for the review! At Kuebix, we pride ourselves on our modular features and customization. If a company doesn't need a specific feature, they don't have to spend money on it. We're glad you're making the most out of Kuebix Free Shipper! As for tracking dimensions of shipments, that would be a feature of Kuebix Business Pro in Reports and Analytics. Please don't hesitate to shoot us an email (support@kuebix.com) if this is something you'd be interested in! Thanks for being a Kuebix user! BF Brandon F. Logistics Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple to use TMS" November 8, 2019 5.0 Our company used to open each individual LTL carrier site to run a quote to compare rates. Kuebix simply combined everything so it cut the time to run quotes from about 6 minutes total to 20 seconds total. Pros Super easy and quick to use. All I have to do is input the ship to zip code, freight class, rate, and click Get Quote. Beats going to each carrier's site and running the same quote 8 times. Cons Doesn't have a drop down menu to choose shipping origin (i use the Free Version). Our company has 4 different locations, and each location needs its own login to run a quote from that facility. If there was a drop down menu to choose the "ship from", i wouldn't have anything bad to say about Kuebix. Reason for choosing Kuebix TMS Free, ease of use, we only needed a simple TMS Site to compare rates, nothing more. Review Source VR Verified Reviewer Operations Manager Wholesale Used the software for: 6-12 months ### "Very Convenient!" December 7, 2018 5.0 Pros Very convenient and easy! It provides us all the information we need. Cons I have no complaints so far! Everthing is manageble and easy to use. Review Source Response from Freightwise December 10, 2018 Thanks for the awesome review of our TMS! We're glad you're finding it convenient and easy to manage! RB Rodney B. Traffic Manager Machinery Used the software for: 2+ years ### "Fast and easy TMS" October 22, 2019 5.0 Kuebix is an oustanding TMS. It is a time saver for anyone using multiple LTL carriers. Pros It kept all of my pricing for LTL in one location Cons LTL audit was tough to do. If you search by PRO it would pause to search with each number entered instead of allowing you to key the entire number Review Source Response from Freightwise October 28, 2019 Hi Rodney, Thanks for the review and feedback! Our engineering team is always looking for ways to make the user experience even better for our users! - The Kuebix Team CR Carlos R. Manager Import and Export Used the software for: 1-2 years ### "All your freight needs in one platform" August 22, 2018 5.0 Overall this is a great platform for any businesse that ships via freight. It allows you to have all your freight companies in one platform so you can save time on your shipments Pros Before we started using kuebix. We had to go to each freight website to handle each freight and pick up as well as quotes but now that is over so we can focus our time in more important issues Cons Sometimes it does not give you a pick up number so we have to go into each freight website to do pick up Review Source Response from Freightwise August 29, 2018 Hi Carlos, Thanks for the great review! Not seeing a pickup number on a shipment is due to one of two things; either the carrier isn't API integrated, or the shipment wasn't scheduled as "auto schedule." If this doesn't seem to be the case, or you have questions, please feel free to reach out to our Customer Success team at support@kuebix.com. SH SANDY H. LOGISTICS COORDINATOR Arts and Crafts Used the software for: 2+ years ### "TIME SAVER" October 31, 2019 5.0 AGAIN, THIS IS THE MOST COST EFFECTIVE WAY TO MAKE MY JOB SO MUCH EASIER. IWE LOVE IT! Pros LOGISTICS IS A RAPID GROWING, FAST PACED BUSINESS AND KUEBIX CUTS THE TIME IT TAKES SEARCHING INDIVIDUAL CARRIER SITES FOR QUOTES. KUEBIX SAVE ME HOURS OF VALUABLE TIME. Cons I DON'T THINK THERE IS ANYTHING NEGATIVE I CAN SAY ABOUT KUEBIX. IF ANYTHING, IT CAN BE SLOW AT TIMES. Review Source JL Jesus L. front desk Used the software for: 6-12 months ### "time saving" April 26, 2018 4.0 time saving Pros all of my carriers are in just one click away. I saves me time when running quotes. easy to track shipments. Cons if i make a mistake on the bol i need to unbook, correct it then book it again. if im comparing rates i need to put all the info again when filling the BOL out. Review Source Response from Freightwise April 30, 2018 Hello Jesus, Thanks for your feedback on the technology! Did you know that you can make minor changes to the BOL by accessing the 'Managed Shipments" screen and clicking directly on the KBX number that needs to be updated? This will bring you to the back-end of the shipment where you can edit information. This type of update can only be made on items which will not change the price of the shipment. Updates impacting the price of the shipment will require the shipment to be unbooked before changes can be made. Thanks for being a Kuebix Free Shipper! Please reach out with any questions or if we can help walk you through this BOL editing feature. Email us at support@kuebix.com. KW Kelli W. Shipping Manager Machinery Used the software for: 6-12 months ### "My job made easy with Kuebix" December 7, 2018 5.0 Before Kuebix, I was logging into each of my accounts with my carriers and getting my pricing that way. It was a very long and exhausting process. With Kuebix, all carriers are listed and done in one easy step. It saves me a lot of time. Pros I LOVE that I can put in a few shipping requirements and with a click of one button I have access to all of my carriers and their pricing. Can't get any easier than that. Cons I use the free version. The only thing I wish the free version would do is store my addresses. Review Source Response from Freightwise July 22, 2019 Hi Kelli, Thank you for the awesome review! We are glad to hear that our software is saving you so much time. As a free user, you can save up to 25 addresses to your Kuebix account! As you enter your shipment information, you'll see an option to save your addresses which will allow you to use them to populate future orders. If you'd like some help getting started with this feature, email us at support@kuebix.com! RB Robert B. Logistics Manager Food Production Used the software for: 2+ years ### "The ease of using KUEBIX" July 1, 2019 5.0 Problems have been rare and when they have occurred the "Customer Support team" is always very responsive. Pros KUEBIX is a very intuitive, customer friendly, and swift way to get shipping prices. Cons Would like to be able to customize for our business. Review Source Response from Freightwise July 22, 2019 Hi Robert, Thanks for the great review! MB Moira B. Logistics Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Kuebix" November 5, 2019 5.0 When I want to know who's going to be the cheapest, I always go to Kuebix. It's quick and easy to see who is the cheapest. Pros It's so easy to use. The format is simple, and I love the way it brings the carriers up cheaper to more expensive Cons Adding dims should be easier. I don't feel like I get accurate rates by adding dims. Alternatives considered [Omega MLM Software](https://www.capterra.com/p/193863/Omega-MLM-Software/) Reason for choosing Kuebix TMS It's a much simpler format. Review Source SC Susan C. General Manager Machinery Used the software for: 6-12 months ### "Kuebix saves me at least 10 minutes per shipment. Only had one problem and customer support fixed it" April 26, 2018 5.0 Saves time! Pros Easy to use, reduces time checking rates. Info entered only once and both quote and shipping are available. Cons When I check pending shipments the confirmation number is not displayed. There is no way to tell if the carrier received the pick up request. Review Source Response from Freightwise May 3, 2018 Hi Susan, That's a lot of time savings! Thanks for being a Kuebix Free Shipper! If you're looking for a confirmation number on a pending shipment, you can find it in the "Manage Shipments" screen. Just scroll all the way over to the right to the "Pickup Status" column. If the pickup was successful, the word "Accepted" will appear. Hover over that word and your confirmation number will display. If you've opted out of using the auto-scheduler, then this field will remain blank. Hope this helps! Contact us at support@kuebix.com for more information. JP Julie P. Inside Sales/National Accounts Building Materials Used the software for: 6-12 months ### "Kuebix - One Stop Shop" June 20, 2019 5.0 Kuebix allows me to see rates from all on my Carriers, saving me time because I don't have to go to every carrier's website and enter all of the same information over and over to see all of my freight options. Pros Kuebix is a comprehensive tool for getting the best possible price for shipping freight. It is easy to use and has every possible function available to help you find what you need. Cons There isn't anything I dislike about Kuebix. Review Source Response from Freightwise June 21, 2019 Hi Julie, We're so glad you love Kuebix! Thanks for being a user! - The Kuebix Team SC Sandy C. Facilities Manager, LV Mechanical or Industrial Engineering Used the software for: 6-12 months ### "very usefull" April 26, 2018 5.0 everything in one place. Pros Fast and straight forward. Easy to choose carriers, and book the shipment, with booking notifications from the carrier Cons having to dig to see if its not a direct point.. small red icon shows, but its not on the tab of the carrier prior to choosing them. Review Source Response from Freightwise April 27, 2018 Hi Sandy, It's great to hear that you're finding the system straight-forward and easy-to-use, that's the goal! In terms of determining whether the carrier you have selected is direct or indirect, a flag should appear at the top right-hand corner of the quoting screen. A yellow flag means that the carrier is indirect, and a red disclaimer will appear as well. Give us a call at 1(800)220-8610 if you'd like someone to walk you through this! DG Debbie G. Manager Logistics and Supply Chain Used the software for: 1-2 years ### "POLY PRO REVIEW-KUEBIX" March 1, 2019 5.0 none Pros Freight Quotes and freight rates. Tracking info and able to get documents. Cons Difficulty trying to third party bill my customer Review Source Response from Freightwise March 5, 2019 Hi Debbie, Thanks for the great review! If you ever want help going through a process, please don't hesitate to reach out to our Customer Success team at support@kuebix.com! BW Brandon W. Management Used the software for: Less than 6 months ### "It's awesome to see all quotes at the same time." April 26, 2018 5.0 Pros Being able to compare all the rates at the same time and pick the best fit. I have been able to utilize some shipper that are generally more expensive. Previously I would not run quotes through their system. Cons Only thing that comes to mind would be being able to store some thing into the book it page. I use a lot of the same information in all of my shipments and currently have to input it for every shipment. That would be great to have it there already. Review Source Response from Freightwise April 27, 2018 Hi Brandon, It's great that you're finding the best rates for your shipments with Kuebix without all the legwork of quoting individually. Storing common information within the booking page also crossed our minds! As a free user, you can save up to 25 items and addresses to your Kuebix account! As you enter your shipment information, an option to save your addresses and to save your items will appear. Save your information to populate future orders. Let us know if you'd like some help walking through this! Email us at support@kuebix.com. JB Jennifer B. Administrative Support Specialist Used the software for: 6-12 months ### "Very Easy and a lot of savings." April 27, 2018 5.0 Pros One log in with multiple options. We can easily choose from several different carriers and save time. Cons Tracking, when managing shipments you have to manually enter the tracking number or you get several "booked but not picked up". Review Source Response from Freightwise May 2, 2018 Hi Jennifer, It's excellent to see MDM, Inc is saving time and money with Kuebix TMS! Have you added your PRO numbers to your account to make tracking easier? Send us an email at support@kuebix.com with your PRO numbers, and we can get those set up for you. That should get rid of most of the "booked not picked up" messages and will increase your shipment visibility! LB LYNN B. Traffic Manager Import and Export Used the software for: 6-12 months ### "Traffic Manager" October 31, 2019 5.0 best no problems Pros Ease of use and ease of understanding. we have had no problems using Kuebix. Cons Nothing everything works great for us. we have had not problems using Kuebix. Reason for choosing Kuebix TMS Ease of use and price. Review Source Response from Freightwise November 13, 2019 Hi Lynn, Glad the tech is working so well for your company! Happy Shipping, - The Kuebix Team RO Richard O. Logistics Manager Aviation & Aerospace Used the software for: Less than 6 months ### "Shipping for $$$$" March 4, 2019 4.0 With using Kuebix I have been able to save my company 20% of shipping costs and reduce paperwork. Win! Win software and I recommend it to everyone! Pros What I like most is the eaze of getting quotes for my carriers on 1 site. Cons Adding carrier accounts and PRO's have seemed to be a challenge and customer service has to be contacted. Review Source Response from Freightwise July 25, 2019 Hi Richard, Thank you for the amazing review! We are happy to hear that Kuebix has saved you such a significant amount on shipping costs and reduced your paperwork. If you're still in the process of getting your carriers connected, we'd be happy to help move things along and answer any questions you have! Contact us at support@kuebix.com or our Customer Success team at 978-298-2100. Similar Products Featured ## Related categories [Shipping](https://www.capterra.com/shipping-software/)[Freight](https://www.capterra.com/freight-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.