# Page 2 | PEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PEX the right Payment Processing solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153785/PEX/reviews

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PEX

4.9 (40)

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Last updated March 13th, 2026

# Page 2 - Reviews of PEX

## Showing most helpful reviews

Showing 26-40 of 40 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

Jennifer N.  
Finance & Operations Manager  
Religious Institutions  
Used the software for: 2+ years

### "PEX is a great alternative to reimbursement checks for regular volunteers"

September 30, 2020

5.0

Having a PEX account has allowed key ministry volunteers to have a set amount of funds to use toward their ministry needs without the need for reimbursement checks or handing out too many credit cards. I would caution that recordkeeping is easiest when an individual only needs to use the card for a single expense account area.

Pros

PEX is very intuitive to set up and use. It is easy to navigate the process of requesting a card for a new user, initiating a transfer, funding individual cards, and closing accounts. Receipts can be easily uploaded on the app by the cardholders so they don't have to turn in physical receipts for recordkeeping purposes.

Cons

I wish transfers didn't take four business days to complete. Regular transfers are free, but it would be nice to have an Instant Transfer option even if there were a small fee involved for times when a last minute need arrises.

Review Source

SN

SUZY N.  
Finance  
Events Services  
Used the software for: 1-2 years

### "Great Debt Free Resource"

September 12, 2019

5.0

Pros

We love PEX because we can fund employee company spending debt free. We can control how much each employee is allowed to spend, on what and where. Customer service is fantastic and very responsive.

Cons

The only CON is the delay in funding the account. You really have to plan ahead do account for the 4 day delay.

Review Source

Response from PEX

September 17, 2019

Thanks for reviewing, Suzy. PEX offers a Same-Day ACH transfer option, and we are checking to find out if your account qualifies based on your bank. This is a faster transfer option which takes as little as a few hours within the same business day. Glad we could help your event business run smoothly!

KK

Katie K.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Keeps our Costs down, and our Crews Funded!"

August 28, 2019

5.0

Pros

With 9 Crews on the road PEX is the lifesaver that keeps them funded for daily job needs, but keep our costs in check. With Daily Spend rules and limits, we can control how much is being spent each day. One less thing to worry about during the day to day grind! Very easy to set up and use. Crews use it just like a credit card.

Cons

Takes 1-2 weeks to get new cards. No issues other than that.

Review Source

PB

Paul B.  
Executive Director  
Hospitality  
Used the software for: 2+ years

### "Great cash management tool"

January 24, 2019

5.0

Anytime I've had to work with a customer service rep I've got my problem resolved. Love the software and the service

Pros

I love how easy it is to use for both my users and my administrators. It's been very easy to manage each card separately without having to call in and wait on somdone to do it for me. What used to take a lot of time now can get done in seconds.

Cons

The cards are magnetic stripe cards. not sure if new users are getting the chips or not but that would be a great upgrade.

Review Source

Response from PEX

January 30, 2019

Thanks for your review, Paul. We will be rolling out chip cards in 2019. Stay tuned!

CC

Candace C.  
Secretary  
Religious Institutions  
Used the software for: 1-2 years

### "PEX is amazing!!"

February 6, 2019

5.0

The overall PEX experience has been great!! I would recommend this software to anyone needing a simple way to distribute money to employees who need to purchase items for the business.

Pros

PEX is great for companies, churches, groups etc that have multiple people who spend money. I use this for our church and it is so easy to transfer money between cards and as long as you have the money in the PEX account you can transfer the money for your people and they have it immediately! It is also nice to have so many people drawing from the same account and they get to upload their receipts so no messing around with turning them in paper version!

Cons

The only thing I don't like is how many days it takes for money to transfer from the bank to the PEX card account. I understand it's probably just like when using a debit card and it doesn't always show up right away.

Review Source

SF

Stephanie F.  
controller  
Security and Investigations  
Used the software for: 2+ years

### "Great Access to Cash"

January 24, 2019

5.0

We have employees located outside of our headquarters who have quick access to make purchases for items that require immediate payment.

Pros

Easy cash access for purchases with low liability by only funded what is needed.

Cons

We have had an issue lately with fraudulent charges, but that can happen with any credit card.

Review Source

KC

Kathy C.  
VP Customer Oeprations  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Pex is easy to get started and implement "

May 8, 2023

5.0

Pros

Very easy implementation was a PLUS. Card ordering and shipping process was smooth and intuitive via the PEX portal.

Cons

Integration into our contingency management solution was straighforward

Review Source

PC

Paul C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy to use and straight forward"

January 28, 2024

5.0

Pros

I love how easy it was to setup and how easy it is to maintain the cards. Can't beat the pricing either.

Cons

Have only been using the service for a few months, but haven't experienced any cons yet. It works for exactly what we need it to do currently.

Review Source

Response from PEX

June 10, 2024

Thank you for your positive feedback! We're delighted to hear that you found the setup and maintenance of the cards easy, and that you appreciate our pricing.

WB

Wahhaba B.  
Program Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Love my new PEX card"

February 25, 2024

5.0

Overall it's been great - super convenient for me as a user and I believe our admin and bookkeeper are also enjoying the convenience.

Pros

It was easy to set up and easy to use, and I love the dashboard because I can see my exact balance at any time. It's so convenient to scan my receipts in and they go right to our bookkeeper, and I can see them later on the app when I need to review them.

Cons

I didn't like having to add yet another app to my phone, but turns out it's well worth it.

Review Source

Response from PEX

June 10, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you found the setup and usage easy, and that the dashboard and receipt scanning features are convenient for you. We understand the hesitation about adding another app, and we're glad to know it has been worth it. It's great to hear that both you and your admin/bookkeeper are enjoying PEX.

JP

Jason P.  
Facility Director  
Facilities Services  
Used the software for: 1-2 years

### "I use the software in my current role "

May 11, 2018

5.0

Being able to have all the transactions with detail information.

Pros

I like that the software is easy to work with and its able to provide detail information on all transactions.

Cons

I would love to be able to print the receipts that I uploaded to the system. That would make it so much easier to just print them out when its time for a report instead of keeping track of them individually for extended periods of time.

Review Source

Response from PEX

October 30, 2018

Hi Jason, thanks for your review! Just wanted to let you know that we¿ll be working on an enhancement for that exact use case in the next few months.

SC

Steve C.  
Executive Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Pex took the risk out of our company spending and simplified our finance processes. "

June 12, 2018

5.0

The flexibility it gives me as the account manager to painlessly manage my team while empowering them to lead their departments.

Pros

It's so easy to manage the whole team's finances. I love that I'm not having to micromanage every single purchase but can easily see all the purchases that were made by each employee and manage limits and overall budget.

Cons

I honestly can't think of many. This has been very helpful software for our team and has even enabled us to empower our volunteers and give them cards as well.

Review Source

AK

April K.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "PEX for the Win!"

February 7, 2019

5.0

I highly recommend PEX to anyone who is looking for ways to simplify their employees per diem usage.

Pros

Its fast, easy, and convenient . Customer Service is awesome!

Cons

We have been using PEX for 2 years, and have had zero issues. No cons for me to report!

Review Source

LW

Lesa W.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great product"

May 12, 2019

5.0

I have had great experience with PEX. It is easy to use and easy to put money onto it.

Pros

This card is easy to use and can be used in any store. Great product

Cons

There has been one store I cannot use the card as a credit, I have to use it as debit. The rest of the stores I can use it as credit.

Review Source

Response from PEX

May 14, 2019

Thanks for your review Lesa! We hope the simplicity of the PEX platform helps you to organize and grow your business.

SS

Samir S.  
  
  
Used the software for:

### "Awesome solution to managing your company's employee's expenses"

December 6, 2016

5.0

As a startup, we had to find a solution to control our contractor's expenses using our company's funds. At first, we had to trust our few starting contractors to use our company funds. But then when we grew, we needed control and most importantly reporting and analysis. As it was something relating to our company funds. Pex card was the solution to this problem. They're easy to use simple dashboard tells you everything.

Review Source

Response from PEX

December 6, 2016

Thanks for reviewing.

KD

Knalidi D.  
HR Generalist/Recruiter  
Food Production  
Used the software for: Less than 6 months

### "HR Generalist/Recruiter"

November 6, 2018

4.0

Pros

It's a decent product. Mostly intuitive.

Cons

Have to call customer service to order new cards

Review Source

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