# Page 2 | Better Proposals Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Better Proposals the right Proposal Management solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153794/Better-Proposals/reviews

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Better Proposals

4.8 (165)

[View alternatives](https://www.capterra.com/p/153794/Better-Proposals/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Better Proposals

## Showing most helpful reviews

Showing 26-50 of 165 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

ALEXIS A.  
Founder  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great option for branding"

September 10, 2024

5.0

Very positive experience and have been using it for a few years now

Pros

It makes your branding look polished, professional, and leaves a good impression. It's easy to use because it's digital and allows you to track the reader's movements which is helpful.

Cons

Formatting and aesthetics can sometimes be very cumbersome.

Review Source

SM

Simon M.  
Producer and Musician  
Music  
Used the software for: 1-2 years

### "Extremely happy with BetterProposals"

September 3, 2024

5.0

Very good. It has a bit of a learning curve, but once you grasp it you'll fly.

Pros

It is very flexible, and there is a lot of good video tutorials if you want to master your proposals. Another thing is that it is not only for proposals, but you can send contracts, information and much more. It looks very professional and the customer support is the fastest I´ve ever experienced.

Cons

To be honest I don´t have many cons with Better Proposals. It might not be for every business, but for me it is pretty much spot on.

Review Source

Sue B.  
CEO  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Landed a $1,650 web design project during my free trial"

April 24, 2020

5.0

Overall, my experience with Better Proposals has been positive. I like the product. It was fairly easy to set up and use, without spending a lot of time watching videos or reading help docs. I can say from experience that it works. I think it's a good investment for anyone who dreads writing proposals or who simply wants to streamline their proposal writing process.

Pros

I've been building and selling websites for almost ten years. My weakest point has always been getting a proposal out the door. I never know what to write and I've always been challenged when it comes to pricing my services. Finally this year I decided that I needed to overcome the obstacle of writing proposals, as I knew it was one of the things holding me back from growing revenue in my business. Better Proposals was actually the fourth option that I tried. There are three main reason why I liked Better Proposals. First, it comes with a variety of great templates. As a seasoned freelance professional, I offer a variety of services. I can use Better Proposals for copywriting, PPC campaigns, SEO, etc. Of course you need to customize the templates, but it gives you a solid place to start. Oftentimes, getting started is half the battle! Second, proposals created with Better Proposals have a modern look and feel. When you are selling web design services, it's important for your proposal to have the same level of quality as the websites you create. Proposals are intended to be viewed online, so they look great and are easy to read on all browsers and devices. Finally, I like that it guides your prospects towards digitally accepting your proposal. It's the natural next step. Once accepted, they're prompted to pay your deposit on the spot. I signed on a new client during my Better Proposals trial period! Within minutes I had a 50% down payment on a $1650 website.

Cons

There were a few things that were a little confusing during the set up process. As a result a few things weren't as set up as I would have liked them to be when I sent out my first proposal. I didn't realize this until later and I still closed the deal, so I guess the fact my emails weren't properly customized wasn't mission critical. I reached out later to support and explained what had been confusing to me. The support person agreed that they could improve the directions. She said that she would pass on my input to her development team. I thought that was a good sign. YI like it when companies take their customer's feedback seriously and always try to improve their product. One thing I didn't particularly like is how my proposal looked when converted into a PDF. It seemed like the formatting got kind of funky and things didn't look nearly as nice as they did when the PDF was viewed in a browser. This probably isn't really a big deal, though, as I think people are really getting away from printing everything out. The cost of paper and ink is too high for that. The proposal is always available to be referenced online and it can be shared with anyone that way.

Reason for choosing Better Proposals

And.Co isn't really a proposal specific software. It's more like an accounting and billing platform, that also allows you to create proposals. Therefore, it was too bare bones for me. The proposals don't look that nice and I wasn't convinced it would save me any time in the long run. BidSketch seemed a little dated. Their proposals look nice in PDF format, but when viewed on a phone, they don't look that great. I also didn't like the editor. It seemed clunky and it took too much time to create a single proposal. Proposify seemed more modern than BidSketch, yet I didn't find it that easy to use. I felt like it took me a long time to create a single Proposal. I also think it was more expensive for less features.

Review Source

MK

Marco K.  
UX / CRO  
Design  
Used the software for: 2+ years

### "A must-have for your sales funnel"

October 23, 2023

5.0

I think BetterProposal is GREAT value and a critical step in my sales process. The proposals look great and are easy to use. If I ever have a question the BP team is SUPER fast to help. Amazing really!

Pros

The proposals look great and are fast and easy to use, for me and the client.

Cons

Being from a small country our specific payment process (mollie.com) is not supported, but that's okay. If this was critical I could always use STRIPE as that is supported.

Reason for choosing Better Proposals

The overall experience for Better Proposal is much better!

Review Source

DM

Dean M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Better Proposals is Transforming Proposal Management"

October 30, 2023

5.0

My overall experience with Better Proposals has been overwhelmingly positive. The platform has proven to be an invaluable tool for streamlining the proposal management process from start to finish. Its customizable templates have saved us countless hours, allowing us to focus more on client relationships and less on administrative tasks. The real-time tracking features have also provided crucial insights into client behavior, enabling timely and effective follow-ups. While there is a learning curve for some of the advanced features, the benefits far outweigh the initial time investment. Overall, Better Proposals has been a game-changer in enhancing our efficiency and competitiveness.

Pros

What I liked most about Better Proposals is its user-friendly interface coupled with powerful features like customizable templates and real-time tracking. These elements not only streamline the proposal creation process but also provide valuable insights into client engagement, significantly improving the odds of closing deals.

Cons

What I liked least is perhaps the learning curve for some of the more advanced features, which might be intimidating for users who are new to proposal software. However, everything else is fantastic. Even the pricing! I think you can charge more!

Review Source

DF

Dylan F.  
Head of Business Devlopment  
Online Media  
Used the software for: Less than 6 months

### "We Win Business Because of BP!"

February 18, 2022

5.0

A\*\*\* and will keep using as our proposal system as long as i am at the business and even if I'm not the team love it and even the MD

Pros

This service is great for our sales and marketing team and is appealing to our clients when they receive a proposal or contract due to its branding capabilities and UX and UI.

Cons

Only downside I can see is the editing can be slow when they are fixing problems such as the pricing table but rarely does this happen

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Better Proposals

Due to having used Better Proposals at a previous employer.

Review Source

Lenny M.  
Video Producer | Media Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Hands Down the ABSOLUTE BEST PROPOSAL SOFTWARE, period."

September 11, 2018

5.0

Excellent! The creators of this software really care about their customers, understand video production which is a plus for us considering it's what we do, and the few hiccups we've had with their software we're quickly addressed. Buy it! You won't regret it.

Pros

I like how once a template is created, customization becomes incredibly easy to the point where the end client feels as if you've invested all this time in customization, when it only took a few minutes. It's not immediate, but that has more to do with me being a perfectionist than the software. I also like how I get INSTANTLY notified by email when someone is reading the proposal and to what extent. If they view one page for 20 seconds, I know I have more work to do with that lead. Excellent software.

Cons

That you, on the initial email have to send it through their system. I'd like to have the option of manually sending the traceable link so I can throw it into bitly and shorten it, but maybe there is a workaround I simply have not explored enough yet.

Review Source

Mark P.  
Founder  
  
Used the software for: 6-12 months

### "This software will position you ahead of your competition and win you more business"

March 22, 2018

5.0

Can't think of any, seriously. They've nailed the whole package and are improving constantly, based on what their customers are requesting and need to win more business. A genuine company that cares about getting results for their customers.

Pros

Presenting proposals online like this, especially if you are in the technology space, puts you head and shoulders above the competition. If you're talking about latest technologies, best practices and innovation in your pitch, delivering your proposal in this online format demonstrates you walk the talk. Usability of the software itself is child's play. Features being added and improved constantly. And the best thing of all SUPPORT IS INCREDIBLE!! They are on it. Big time. They really do care about serving us and providing the best tool possible to help us win more deals and achieve success. They are welcoming, reply to any question very quickly (almost immediately in office hours) and they not only listen to what their customers are saying/feeding back on, they implement these requests, too. If you're in two minds, seriously, don't give it another thought. This will change how you do business for the better, help position you above the competition, and most importantly, help you win more business! Well done chaps. Loving your work. Keep on keeping on.

Review Source

MA

Mark A.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Only a few days in and reaping the benefits already"

January 7, 2022

5.0

My overall experience can be summed up quite easily Fantastic time saving with ease of use why would I ever look at another similar product.

Pros

Its great to know that my potential clients are going to get a good idea of how professional we are. The fact that all of my proposals are in one place and can be kept up to date. The other fantastic thing of course is you get feedback as to if your proposal has been read and how many times etc..Gives you a better feel for where you are! Having the facility to take payment has worked wonders for me today as its my first day, I can get deposits straight away and know its a serious interest.

Cons

If I were to say what the hardest thing is and most frustrating, its the merge tags and getting them to work properly, once I can get that mastered this product will be perfecto!!!

Review Source

AN

Aaron N.  
Director of Digital Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Without a Doubt... The best available!!!"

December 24, 2021

5.0

I love it! I used the free trial and when that was out I upgraded. So far, ( knock on wood), all proposals have ended with signed contracts!!!!

Pros

The ability to customize the branding is huge. However, the ability for me to know when my client has seen the proposal and where they left off helps me in my follow up.

Cons

My least favorite thing about the software is the text editor. It is sometimes hit and miss when it wants to show up. Maybe its operator error but that is the only frustration I have.

Alternatives considered

[Proposify](https://www.capterra.com/p/133332/Proposify/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Better Proposals

Ease of use. Also the freemium trial. I liked that I could use it without restrictions and I was hooked after using it the first time.

Review Source

Alex K.  
Entrepreneur  
Online Media  
Used the software for: 2+ years

### "Create professional-looking proposals in minutes!"

January 25, 2023

5.0

User-friendly interface, customizable templates, and ease to use. Huge timesaver.

Pros

It includes features such as e-signatures, proposal analytics, and the ability to accept payments directly within the proposal.

Cons

The fact that Zapier integration is only available for the higher-priced plans of Better Proposals. Automation is a beneficial aspect of workflow. To only offer this feature for higher paid plans does not seem logical to me.

Review Source

Samantha G.  
Founder  
Graphic Design  
Used the software for: Less than 6 months

### "Not recommended terrible customer service"

January 18, 2019

1.0

The software was good and perhaps they will improve their crashing issues. Even if they did how I was treated was very unethical when I simply addressed valid issues originally in private. Utterly disgusted. I am happy to provide screenshots and emails to verify my claims and validity. I also have charges from my bank. I feel businesses like this should be exposed. I also have messages from others who messaged me regarding their experience. They would not address my issue so I was going to go to my bank. The CEO threatened me and also told me to stop posting on social media. Such an aweful experience.

Pros

It was very good at first and I even referred other paying customers.

Cons

They recently had a crash that caused major issues. In general there were problems but you learn to just give it a try for awhile. I feel management is very unethical on how they handle consumer relations and would not originally address the issue until I complained to go to my bank. I also felt as a consumer I was treated with discrimination and racism.

Review Source

Response from Better Proposals

January 21, 2019

Just to add a little non-emotional clarity to this situation. Samantha contacted support and asked for help. The CTO responded because it was late at night and everyone had finished. She gave the answer twice and was told it was "too generic". Samantha then threatened do issue chargebacks and demanded a refund. I (Adam, CEO) took over and said she could have the help she wanted or the refund she's demanded. She continued to react emotionally and was rude and ultimately wasn't listening so we made the decision to refund her everything she's ever paid us and give her a free month to switch to another platform. She wasn't affected by any outage at all. It's a shame both parties have had this experience. Not everyone is a fit for every company and that's evident here. I hope she finds happiness. Adam CEO

Brent R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Proposals I would have never done right myself"

December 31, 2019

5.0

Better Proposals improved a process that I didn't even know I could improve. I never really used formal proposals before because it was a pain to do a nice one. But Better Proposals introduced me to some new ideas I could use, and potential clients love them!

Pros

I love how Better Proposals can literally put you in a different level than competitors. Most businesses don't put a lot of thought into their proposals, and most companies don't do anything interactive with their proposals. But Better Proposals gives you high quality designs, and lets you insert amazing widgets into your proposals, like interactive pricing tables, payments, live chat, and signatures. And you can do it fast with the great template features.

Cons

I don't like how some of the features are locked behind some higher plans. Not that they are super expensive, but I would have preferred to see plans based mostly on the number of proposals instead of locking important features away. There are a couple of things that I think MOST people will want to do with their proposals, like Zapier integration, that should be included. Regardless, these are a small number of features that are limited, so it's not a deal breaker.

Review Source

NK

Nik K.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Absolutely brilliant for proposals, sign-offs and contracts"

September 18, 2019

5.0

Better Proposals makes me look like a serious pro to my clients and acts as a touchstone throughout the projects we work on. They sign a contract that appears to be loading from my website and then see the same format again as they sign off on milestones and eventually close off a job. I missed out on the AppSumo deal but honestly it's well worth the money I spend on it each month. Top tip - get your templates all set up so you can bang proposals and documents out quickly. Then you'll really feel the power of it.

Pros

I absolutely love the activity tracking on proposals - I've avoided several misunderstandings by spotting that new customers hadn't read important parts of their proposals and was able to gently ask, "and everything was OK with the payment terms/timeline/bit where you promised to write amazing website content yourself?" and draw their attention back to it. The marketplace of templates is fantastic too, though I still need to re-write things in my own tone and for my own company's use cases.

Cons

I can't think of much to dislike. I do sometimes find the pricing tables a little fiddly but that's because they made them a lot more flexible for us. It's still a million times easier than any other way I can think of doing it.

Alternatives considered

[Bidsketch](https://www.capterra.com/p/127734/Bidsketch/)

Reason for choosing Better Proposals

Better Proposals was more modern, had better features, and the data they produce yearly about the features of a proposal that's likely to help you close a sale was the evidence I needed that they were the people to trust with all this stuff.

Review Source

Brett W.  
Lead Developer  
  
Used the software for: 6-12 months

### "Easy, Intuitive, Effective"

May 12, 2018

5.0

Saves time, looks professional, gives me information as to how clients read the proposals so I can refine them and make them even more effective!

Pros

This tool has been not only a time saver for me, but an absolute game changer as to how I prepare and share proposals with existing and prospective clients. Not only has it made my life easier, but my clients and prospective clients are impressed with how professional the proposals look! I also really enjoy the tracking features and getting notified when my proposals are opened and read through. As someone who freelances, spending less time on administrative tasks and more time doing what I do best is always a plus for me!

Cons

As much as I've used this for making proposals for website development, I have delved into the application as much as I should, so it's hard for me to give any valid cons or constructive criticism since it does everything I need it to do without me having to explore every nook and cranny of the platform.

Review Source

James S. Y.  
President & Founder  
  
Used the software for: 1-2 years

### "Game changing proposal tool..."

June 14, 2018

5.0

Live tracking, immediate payments, ease of preparation.

Pros

I used to prep my proposals as PDFs and then mail them off to clients. Now I create everything in Better Proposals, which means I can reuse templates super easily, add pages without worrying about formatting, accept payment \*as soon as a client clicks accept\* right from within the document (game changing), host the proposal on my domain, and get real-time viewing stats so I know if they've actually read it and if so, which parts and for how long. Don't even think about it - just get this tool now. Period.

Cons

I've had issues with incompatibility on Chrome because of my other plugins and extensions that I'm running. The easy workaround I found was to just use the service with Firefox, where I have almost no extras in use within the browser.

Review Source

VR

Verified Reviewer  
Managing Director  
  
Used the software for: 6-12 months

### "This is a quick way to create stunning proposals that will wow and convert your prospects."

April 18, 2018

5.0

Increased conversions and improved tracking of proposals to be able to make timely follow ups to close a deal.

Pros

Tracking that a proposal has been received and read. The speed of creating proposals once you've modified one of the many pre-done templates. The impressed responses from prospective clients who are wowwed by how good they look.

Cons

Text editing is a little fiddly at times and using the delete key often makes the browser go back a page rather than delete the text. Would be nice to see support for video on the cover and in the proposal content.

Review Source

EA

Evelyn A.  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Better Proposals — not bad, could be better (pardon the pun!) "

July 18, 2021

4.0

Pros

Better Proposal allows for fairly easy set up of templates and is great if you're sending out large volumes of proposals. It will give advanced data and insights into the potential client interaction with the proposal. I like Better Proposal for its dashboard as well as it tracks your metrics in the dollar value of the proposal.

Cons

The text editor is a bit weak and often there are weird bugs with spacing and copy/pasting text from another source. Once you've got a template you like it's easy, but changing things once it's been set is quite annoying. If the text editor improved and broadened in its capabilities, it would be the perfect proposal software.

Review Source

Chuck B.  
Director of Web Services and Digital Marketing Strategist:  
  
Used the software for: Less than 6 months

### "Beautiful, clean proposals that I can organize and track. "

May 29, 2018

5.0

Quicker deployment of proposals. Ability to organize and track everything. Just being able to create different proposal templates and pull them out as I need them has cut down tremendously on my time.

Pros

I'm no longer a slave to the formatting restrictions of a Word doc. I can make my proposals as attractive and image intensive as a website. I love being able to create and organize templates and images that I can quickly grab and customize. I love the way they look on a mobile device as well (fully responsive). There is also a certain Cool factor about sending proposals electronically where the client can sign off without having to print and fax or scan. I also love being able to track what my prospects are looking at real time. It's also fun watching my revenue increase as my prospects become clients. Customer support is actually very good despite difference in time zones. I'm spoiled. I can never go back to creating Word Doc proposals.

Cons

Would love to be able to see thumbnails of my stored images so I can quickly re-use them. Also I'd love to be able to send a secure form so I can get client information to set up their accounts and collect credit card info electronically to use off-line. Just my personal wish-list not really a con.

Review Source

Amy W.  
Brand Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Super helpful software"

March 23, 2021

4.0

Pros

I love that I can create great-looking proposals really quickly and then have the customer sign straight from within their proposal. It simplifies so much for me. I also love that you can see when the proposal has been opened so you know whether to follow up.

Cons

The template function could do with work, I can't figure out how to create a blank template without just copying an existing proposal. I'd also love to be able to have a pricing table in more than one place in the proposal (same table just in two different places), but it's not a dealbreaker.

Review Source

JR

Jens R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Competent contract management"

February 15, 2024

5.0

Pros

I like how straighforward it is. You make the template and then you can just send out a complete and impressive contract/agreement/proposal in minutes. We used to do these by modifying a word doc and this is just so much faster, easier, and more professional.

Cons

Nothing. It's all good and we use it all the time.

Review Source

gB

georgia B.  
ceo  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Proposal Software!"

May 21, 2023

5.0

great

Pros

Templates and payment features are great and the ease of use are what makes this software optimal.

Cons

it is not mobile optimized on the user side..

Review Source

Gordon H.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "This is the software I credit for improving my business and growing sales"

October 27, 2018

5.0

Pros

Before using Better Proposals, I would simply use Word or email for my proposals. Then I came across this software and it changed things dramatically for me. it did this in two ways. 1) Their proposal software made me look so much more professional the previously. My closing ration prior to this software was at around 50% (pretty good I thought). Through using Better Proposals it has now risen to 80%!! Why? I can only imagine that the client thinks "blimey, this is good... therefore they must be good". 2) However, indirectly it's done something else... it's made me up my game. Because of better tools at my disposal, I'm looking at better quality clients. Whether there's less competition in this field I don't know, but my prices have risen and in turn, I can produce better work because I have more time to spend on each client. In short, its a tool I would highly recommend.

Cons

I've got nothing bad to say about this software. I'm really happy with it.

Review Source

Jeremy H.  
Owner  
Online Media  
Used the software for: 2+ years

### "Best Proposal Software Available"

November 29, 2019

5.0

Excellent. I have used it for dozens and dozens of proposals to clients and it is the fastest, easiest way to get a contract signed.

Pros

Better Proposals gives me a way to easily create proposals for clients in any number of categories. They are always adding functionality and I use it all the time for new clients.

Cons

I have had it for a couple years, even back at the start it was solid. Nothing really comes to mind right now, especially with all the stuff they continue to add.

Review Source

Imisa S.  
Career & Transition Coach  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Polished presentation! "

December 13, 2018

5.0

Great program. Saves me time (therefore money). Elevates the presentation to my clients.

Pros

Wow- moving on up from a basic PDF proposal. This lets you customize​, add images, graphics, etc. There are multi-page​ proposals and they keep improving so it is easier to develop professional proposals quickly. I am able to include all the legal "stuff" to make sure it is all set and signed before I​ work with anyone.

Cons

I occasionally end up changing the ​font with a wrong click and then can't get back easily. User error, but I have done it several times... so something is pretty easy to hit accidentally!

Review Source

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